Le client n'a pas laissé de commentaire.ELIZABETHANN B.
Customer Reviews for U-Haul of Columbia Pike
Pour nous contacter
Falls Church, VA 22041
(Columbia Pike and Spring Ln)
Services dans cet établissement :
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Great customer service!Margaret B.
Le client n'a pas laissé de commentaire.LORENZOANTONIO M.
Super customer service! Very quick processing and the van I rented was really nice, modern.JENNIFERDANIELLE H.
I was very grateful for the expediency and service at this location first thing on a Saturday morning. We were in and out in what felt like 5 minutes with exactly what we asked for and no stress. This is a much appreciated experience on a moving day!ELIZABETHSARAH A.
Le client n'a pas laissé de commentaire.RONNIE O.
Everything was so amazing from the staff to the vehicle to the ease of access to everything. Only suggestion is maybe keep the windows down after using super chemically air fresheners. Breathing was intense unless the windows were down. Merci.SOPHIAALEXANDRA E.
Le client n'a pas laissé de commentaire.Mark M.
I arrived at 4PM to pick up my 4PM rental and needed assistance finding it. I was not able to drive off the lot until 4:45PM due to the looooong line.Brittany B.
Le client n'a pas laissé de commentaire.Luis P.
The guys behind the desk were very helpful. They made sure the trailer was connected correctly. I will use this location.in the future.CAROLGEORGENE S.
Le client n'a pas laissé de commentaire.GREGORYALAN L.
Customer service was great, there is a gas station next to it, and also parking available to leave the car!grace P.
The truck seat was broken and could barely move close enough to reach the pedals. En route to my new home, the latch failed, door opened and half of my valuables fell out into the street. Lost about 200 $in goods. Very very very upset. That particular truck needs to be retired.SEEADAWN E.
Le client n'a pas laissé de commentaire.MICHAELPATRICK M.
Registration guys have too much attitudeJorge R.
Le client n'a pas laissé de commentaire.Jerry B.
Le client n'a pas laissé de commentaire.David R.
Unprofessional staff and I got bombarded with workers that wanted to help me move to the point where I could next exit my vehicle. Just a poorly runner facility. The app to use truck share needs to be fixed because it continually crashed and I had to wait for an employee to come in to check me out. Took about an hour off of my reservation time. I will not use uhaul in the future.RUSSELL G.
Le client n'a pas laissé de commentaire.Carol Z.
The staff team is friendly. Thank you!LUCIANO OLAVODE M.
Great Customer Service!!KARISMAJOY H.
Le client n'a pas laissé de commentaire.Wily R.
Le client n'a pas laissé de commentaire.Frankie Jesse G.
The parking lot is hectic to navigate. Employees are hard to find and get their attention. The employee who set up our truck put the key in the ignition and left the door open and yelled over to us and pointed "that's yours" and walked away. I know it is a busy place but yikes. Perhaps it needs more staff support to keep things running?Daniel K.
Le client n'a pas laissé de commentaire.Samantha D.
Nothing - this location was outstandingJEFFREYALAN M.
Le client n'a pas laissé de commentaire.CHIA-HUNG C.
I had a wonderful experience . You should add an extra person or two at the end of the month weekend. The men working were efficient and professional , but there were just too many customers all at once. When we arrived there were 5 people in front and 3 in back of us.Erwin M.
Le client n'a pas laissé de commentaire.Timothy C.
Le client n'a pas laissé de commentaire.Ian B.
Le client n'a pas laissé de commentaire.Tonya B.
Le client n'a pas laissé de commentaire.MARKEDWARD E.
I didn't realize there was a 5 gallon minimum on the gas and a 30 $surcharge. I drove 26 miles and figured I would pay 4 $a gallon for the refill of maybe 2 gallons of gas. Just felt nickled and dimed at the end.Kyriakos P.
The gentleman that was working the counter was awesome. Awesome awesome awesome.JANEY M.
Good service but need to hire more employee because we have to wait on line almost l30 minutes . Only one person is In the counter . Need to improve fast service. Other than all excellent service.JAKIYA K.
Le client n'a pas laissé de commentaire.REDA B.
Jus teeing quicker. Took 45 mins to get the truckDaniel C.
Rented equipment from here a few times and love the ease of everything. Equipment is clean, easy reservations and courteous employees.KANANSURESH S.
customer service could be improvedRachel L.
Le client n'a pas laissé de commentaire.Walter A.
Le client n'a pas laissé de commentaire.Lydia H.
Advertising your packing supplies. I had no idea that you had everything I needed for the move until I arrived to pick up the truck. Staff at this location were very professional!Sandra L.
Staff is knowledgeable and very friendly!Regina Y.
Le client n'a pas laissé de commentaire.LEWIS O.
They charged me 20 dollars more, I don't know why I delivered the truck at the indicated timeJose O.
Staff is nice location is very tight and I was unable to park my car at the location while I used the equipment.WILLIAMLOUIS R.
Le client n'a pas laissé de commentaire.BRUCEALAN L.
The truck transmission did seem to be showing signs of wear and should be checked.DAVIDMATTHEW T.
Le client n'a pas laissé de commentaire.JOSEALFREDO L.
Le client n'a pas laissé de commentaire.Bojana A.
Staff were very nice and helpful. Getting my uhaul and equipment was quick and easy. Nothing I see that needs to be improvedAOUS A.
The service is outstanding. The team is knowledgable, quick, and helpful.RUTHANNE L.
Staff was wonderful!ANDREW G.
Le client n'a pas laissé de commentaire.DAVID K.
Service was terrific. The young fellow running the place on a Saturday was by himself, dealing with multiple customers, but highly efficient and very personable.ROBERT G.
I have rented here twice - excellent both times. Sheldon Pegues has been excellent!! Efficient and professional!JOSEPHJAY K.
Le client n'a pas laissé de commentaire.JEFFREYPAUL N.
Daude was fantastic. Excellent customer service. Will be back.ANDREWELLIOTT P.
Le client n'a pas laissé de commentaire.MARYHELEN H.
Fast service and truck was clean...bryan J.
My reservation gave me a truck that was being used. So then I had to wait for another truck to be cleaned before I get leave. The first delay caused successive delays later on. I would like to claim the offer about the truck not being ready for me. ThanksMatthew D.
The gentleman who helped me was professional, polite, and very knowledgeable.RICKEYAC B.
Le client n'a pas laissé de commentaire.Thomas T.
Le client n'a pas laissé de commentaire.Lataunya M.
Ordered a truck which was approved and ended up with a cargo van. It made our move very long and we were not able to complete everything we needed to.FRANZF G M.
Le client n'a pas laissé de commentaire.Edward T.
The staff is very friendly and courteous. A wonder selection of very well maintained equipment and all the packing supplies you will ever need. The location is convenient and the rates are very competitive. Had a wonderful move experience with U-Haul!JEFFREYCARLTON G.
Le client n'a pas laissé de commentaire.Joydip B.
Le client n'a pas laissé de commentaire.OLUSEYE S.
It's very expensive cargo van 0,99 $ per mile.YABESERAT T.
The Company is always ready to help you, when ever you need it !JANEARLENE B.
Le client n'a pas laissé de commentaire.Mark W.
Jake Clarke was very helpful, courtesy, and professional. He is very knowledge of the U-Haul products and services. The check in process was proficient and quick. A big thank you to Jake!ANDREBRADLEY B.
Understaffed ! There was only one person doing check ins and a long line outside the door. Had to wait over 30 minutes to get service.Ali A.
Nothing I was happy with the service.Benigno P.
Le client n'a pas laissé de commentaire.ADAMTEFERA T.
Dauda Jalloh was very helpful. Took his time to explain my reservationsN'DORATANNAR B.
Le client n'a pas laissé de commentaire.JIMMYRAUL C.
Le client n'a pas laissé de commentaire.Benjamin S.
Drop off location did not check our trailer in despite dropping it off two days early and during business hours. Very unorganized.mark A.
Great staff. Super friendly, and also got me in and out quickly.Andrew C.
One of the workers was beyond rude. He should either be retrained or fired, end of story. The man that checked us out was helpful. Also there are a bunch of men waiting around the location looking for work. It feels unsafe.Brandy C.
There needed to be more than one person working at this location. Associate was distracted by having to manage loiterers. Felt bad for the guy, as it seemed like this had been going on for some time. Need to consider adding some assistance to this location and hire security if necessaryRyan H.
Get more people behind the counter so that customers don't have to wait so long.Jeffrey F.
Le client n'a pas laissé de commentaire.Theodore B.
This is my third experience at this location. They are always helpful and polite. I will continue to rent from this location.MONICASOCORRO D.
Le client n'a pas laissé de commentaire.selam B.
Le client n'a pas laissé de commentaire.Rohit K.
Le client n'a pas laissé de commentaire.RACHELJULIANA M.
Le client n'a pas laissé de commentaire.Michael H.
Le client n'a pas laissé de commentaire.mervin D.
They do not give a personalised attention.Raul C.
There was a group of people bombarded you at the parking lot entrance asking you if you needed a truck. They did not seem affiliated with Uhaul at all. To me if I was Uhaul I would not allow this to happen on my property. Next, I couldn't park near the location I was told to park on the next side street down. Very inconvenient. And third the staff inside seemed less enthusiastic to help me when I got inside. Preferred if I just used the app instead when I had to go inside and talk to them anyways with the app to get the key. The only enjoyable experience was at the end. Staff was helpful during the return processBryan K.
Everything are in place and customer service have Professional associates...ThanksJOSEDEL CARMEN M.
Le client n'a pas laissé de commentaire.ARTHURG N.
Lots of men hanging out in parking lot that had nothing to do with UHaul. I believe they were looking for work but it did make me feel uneasy.SHAWN G.
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.