Évaluations des clients U-Haul of Crum Lynne

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul of Crum Lynne

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Rocco D. le

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I wanted to pick up this trailer in Wilmington Delaware I paid additional $60 sales tax because I can pick it up around the corner from where I lived

Lolavereen L. le

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Reimburse customers when the truck has mechanical/electrical issues. Afterall, customers are charged when they create issues such as accidents, truck damage, etc. It is not fair to receive a poorly operating truck during your move. A move is stressful enough so to add to it with bad, is worst.

Penni B. le

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Le client n'a pas laissé de commentaire.

Michelle B. le

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Le client n'a pas laissé de commentaire.

KHALIYF R. le

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the brakes on my truck was so bad they kept squealing really loud and it was very hard to stop. I just wonder why you would rent a truck out in this condition because it is very unsafe.

Michael M. le

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The employees working at this location were friendly, courteous, and very helpful. A credit to your company. This was our first time renting from uhaul and we would definitely do it again. Your staff made it stress free.

Francisco R. le

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Employees should notify customers on equipment not available at reserved pick up time. Reservation was made a month in advance. At time of pick up, truck had just been dropped off and other than a leaf blower to clean back of truck, nothing else was checked. There was still paperwork from previous renter. Also the car transport was not returned yet so I had to come back the next day. If a reservation is made I feel that time should be honored cause people are on a schedule and this out me behind on my move. Employee also wanted to charge me for the transport the next day even after the receipt was shown from previous day with balance paid in full. This location is ran poorly.

David H. le

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Le client n'a pas laissé de commentaire.

Mildred M. le

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Nothing, at the moment

Sarah H. le

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Excellent employees! My favorite uhual in this vicinity.

Natalie D. le

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Le client n'a pas laissé de commentaire.

Alice M. le

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Our customer service guy was Wonderful. Pleasant informative and helpful. 5 Stars

jack B. le

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Le client n'a pas laissé de commentaire.

Marylyn Y. le

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Le client n'a pas laissé de commentaire.

Debra S. le

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I reserved the truck 3days ahead of time with my credit card so the 17 ft would be held. It was a valid contract once you accepted the card. My family had to make several trips that were UNNECESSARY and time consuming due to the 10 ft that was given. This is a customer oriented business that has an obligation to uphold. How is this possible?

RALPH C. le

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Le client n'a pas laissé de commentaire.

Fatima W. le

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Long wait times are unpleasant when You’re on the schedule. The time I had to wait to pick up my truck was longer than I expected and really pushed our move back

Laura M. le

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The location was understaffed. The wires to connect the trailer to my truck were frayed and fid not work so I waited over an hour for the Uhaul worker to splice and repair them. The computers were snail paced so the contract couldn’t be printed and I left with assurance that it would be sent to my email. Next time when I come for the vehicle inspection test the wires at that time to ensure they do not require repairs. Get better internet service, the line was out the door due to it not processing timely.

Gina T. le

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Le client n'a pas laissé de commentaire.

Kenneth D. le

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The facility was clean, and the staff were friendly and helpful. The 2006, 17 foot box truck we rented needs mechanical attention. The engine runs rough, as if a tuneup is needed. The transmission ‘winds out’ before shifting, and when it does shift it shifts hard. Finally, the steering is somewhat loose. I’m a mechanic by trade.

David N. le

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Helen,was awesome ??

Michael M. le

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always great and staff is very helpful

persofsky B. le

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Staff was courteous and professional!

Michael S. le

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Nothing, everything was just fine.

Adam S. le

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The staff here were very friendly and helpful. I had my rental scheduled to pick up via online express pickup before the store opened but the express pickup didn’t work so the staff person assisted me instead even though the store wasn’t scheduled to open for another 40 mins. Even with the express pickup not working I was in and out in less than 10 mins.

Susan U. le

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Customer service at my location was wonderful. The manager at Crum Lynn was very friendly and helpful.

Mathew M. le

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Le client n'a pas laissé de commentaire.

Barbara G. le

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I always get great service at this location. I like the extended hours.

Thomas L. le

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Easy pick up and drop off with great helpful staff

William O. le

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Excellent customer service People there are very helpful and friendly

John P. le

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Billing was wrong . I was charged for an extra day when I should have been charged a $10 late fee for being 1/2 hour late with return.

Montrel S. le

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The wait took 45 mins when my reservation was at 10am. I also didnt receive a reminder call like it stated in the website.

Calvin L. le

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Le client n'a pas laissé de commentaire.

Ronald F. le

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Le client n'a pas laissé de commentaire.

Ivan V. le

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Le client n'a pas laissé de commentaire.