Évaluations des clients U-Haul of Glenside

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul of Glenside

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Judith L. le

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Le client n'a pas laissé de commentaire.

Frank D. le

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Le client n'a pas laissé de commentaire.

Anthony C. le

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Le client n'a pas laissé de commentaire.

allen S. le

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They were all set for my appointment - no delays o very helpful. I have a F-250 super duty truck that usually pulls a 28' box trailer so I have a larger then normal 2 5/16" ball on the truck which was too big for the trailer - so they pulled mine off and LENT me at no charge a rig to fit. Super nice staff and very helpful.

Raymond N. le

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The staff was great. The after hours return process is tedious, and requires you to allow Google Chrome to have access to your camera, because you have to take pictures of the truck, to show it's condition. If you don't follow this, and let the staff check the truck the next day, they charge you a fee. I had no problem with the rental up until the return process. I like U-haul, you have a great service.

William C. le

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I ha e rented u hauls several times. Including auto transports. The Representative was rude. I went out of my way to listen and answer his questions. He seemed to be in a bad mood and was unreasonably rude in his mannerisms. For example when asked if I had my phone during registration- I said was in the car but will go and get it. His response was to make clear body language of disapproval and then said he can handle using his phone. Just overall seemed disrupted by simply checking me in. I asked if the trailer could be returned to a location closer to home. He said will cost you more and again rude in the response. After checking for me it was actually less expensive. His reaction was again bothered by the extra work. Very disappointed.

FRED G. le

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My experience was very satisfactory. Both the pickup and return were efficient and reliable, and the vehicle (a cargo van, for a short trip) was clean. I will use this location again if I need to do some moving.

Drew S. le

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Le client n'a pas laissé de commentaire.

Jonathan C. le

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Le client n'a pas laissé de commentaire.

SYED S. le

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The Gas Level Guage was wrong, I am told that it’s 1/4th Tank, but physically it was not more than a gallon or two.

Gloriadean M. le

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At this time there is no room for improvement. The service was on a all time high as well as the professionalism demonstrated by employer. The wait time was very minimum. Great job well done. Keep up the good work.

Ashley P. le

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Le client n'a pas laissé de commentaire.

Colette S. le

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I normally don't say anything is excellent but under the circumstances the Damon handled everything (no power/no lights) was remarkable. It was cold and the power was out and he still came through for the customer. In addition my return went smooth as well, again with Damon.

James W. le

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Le client n'a pas laissé de commentaire.

Christopher S. le

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Le client n'a pas laissé de commentaire.

Sara M. le

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The parking lot is very dark. Barely any lighting. After hours pick up is not as safe as it could be. With the lack of lighting it is impossible to check the vehicle for any exterior damage and cleanliness. I brought this up to the customer service person at drop off and he literally shrugged his shoulders and continued checking the vehicle. Some customer service 101 is needed at this site.

Beverly W. le

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The management at this location does an excellent job!!

Robert B. le

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Le client n'a pas laissé de commentaire.

AMBLER FLOWER S. le

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this was a perfect rental experience - I appreciate the professionalism and good customer service offered by the Glenside location! Thank you! Gene / Ambler Flower Shop

Oliver D. le

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Make it easier to adjust the pick up time via your mobile app. I had to wait on hold for over 10 minutes to do so.

Tom V. le

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The truck was ready when I arrived. Service was friendly and courteous. Great experience!

Dallas B. le

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Le client n'a pas laissé de commentaire.

LEWIS L. le

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Le client n'a pas laissé de commentaire.

Marco H. le

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I visited the location well within business hours to return truck and place was locked with a handwritten sign with a return time of 2pm. I was surprised to see there weren’t any employees there and I wasn’t going to wait 45 min for someone to return, especially after driving from upstate NY. I was ultimately able to drop off the key at the location anyways (per direction from phone customer service over) but nonetheless an inconvenience.

Dana S. le

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Le client n'a pas laissé de commentaire.

Jonell C. le

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everything was excellent

William K. le

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Le client n'a pas laissé de commentaire.

Louis S. le

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Le client n'a pas laissé de commentaire.

Michael C. le

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The gas tank was about 1/4 full when I took the truck yesterday (10/26/19) and was 3/4 full when I returned it today. Was I given credit for the extra gas left? I will say that your staff at Glenside was very courteous and helpful. Mike Carroll

Robert M. le

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Le client n'a pas laissé de commentaire.

Catherine B. le

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Le client n'a pas laissé de commentaire.

Shanna-Gaye B. le

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Mike was professional and very funny!

Peter N. le

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great job working with mike parsons

James H. le

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Staff was efficient, helpful and personable. Overall, a very pleasant experience.

Laura B. le

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Le client n'a pas laissé de commentaire.

Nicholas G. le

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Le client n'a pas laissé de commentaire.

Joseph S. le

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Le client n'a pas laissé de commentaire.

Mark H. le

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Le client n'a pas laissé de commentaire.

Charles S. le

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Better assurance that booking and reservations mean what they say ..night before pick up ..I was told they didn’t have my truck as per my reservation..but quickly and luckily they had a bigger truck available

Thomas W. le

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Le client n'a pas laissé de commentaire.