Évaluations des clients U-Haul of Havertown

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul of Havertown

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Caitlin B. le

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Le client n'a pas laissé de commentaire.

Mafata K. le

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Le client n'a pas laissé de commentaire.

Kerry B. le

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Le client n'a pas laissé de commentaire.

Gregg G. le

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We had an excellent experience!

DEBRA B. le

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Le client n'a pas laissé de commentaire.

Carole H. le

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Nothing! I love the Havertown U Haul group. Having two sons that attended college with many move ins and outs and recently moving ourselves. We have always used this U Haul location for the truck rentals and supplies.The staff has always been professional, courteous and the equipment has been clean and ready to GO. You can count on our family recommended this U Haul location!!!

Robert H. le

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Very good experience. Thank you.

Christine S. le

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Le client n'a pas laissé de commentaire.

Alphus C. le

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Le client n'a pas laissé de commentaire.

Jonathan H. le

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Le client n'a pas laissé de commentaire.

Stephanie R. le

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The 2 young men who worked the counter were very respectful and helpful. They are commended for making my experience an easy transaction.

Moira H. le

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Le client n'a pas laissé de commentaire.

Curtis M. le

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Le client n'a pas laissé de commentaire.

Antoine S. le

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Le client n'a pas laissé de commentaire.

Trudy R. le

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Le client n'a pas laissé de commentaire.

John C. le

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Le client n'a pas laissé de commentaire.

William C. le

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Le client n'a pas laissé de commentaire.

Vincent Y. le

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Malvern scheduled an appointment to put on my hitch and then when I showed up told me that they don't add hitches at that time of the day. I showed up 20 minutes early. I had to get the parts from them, go to a lowes parking lot, ramp my car up, and spend until midnight installing the hitch myself (which I spent way more money buying the ramp and tools for the job than what the installation cost me). After putting the hitch on myself and missing the opportunity to get the trailer, I went to Norristown the next day (I had an appointment) to get the trailer. They did not have a trailer, the staff was incredibly rude, and now I am two days late moving because Uhaul can't keep an appointment. I finally get a trailer the next day at Havertown and have to pack and drive to Florida all in the same day, now 2 days after I was supposed to 've there. I have spent hundreds on tools that I did not have, Uhaul has done nothing to compensate the three days late that I had to move, and after missing back to back appointments I was given an attitude. For the amount of my time and money that Uhaul has wasted, I will ensure that nobody I know uses Uhaul to move. I will walk from Philly to Florida before I let Uhaul see another cent of mine.

Brian B. le

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Le client n'a pas laissé de commentaire.

JUSTIN C. le

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This location is understaffed. There is always a wait due to usually only 1 representative working at the counter. There is also usually a long hold time on the phone when calling for assistance or information.

jacqueline H. le

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Le client n'a pas laissé de commentaire.

Alfred P. le

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Inside of the windshield was dirt, which was a problem when driving into a low setting sun. Also, the tire pressure sensor for the right front tire appeared not to be working. Other than that, the experience was excellent, including the checkout and checking procedure.

Wendy W. le

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Very pleasant staff and helpful

Daniel M. le

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This location was understaffed, only one person was working at the front desk on a Saturday.

Steven O. le

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Gas gauge in vehicle didn’t function properly. I drove 15 miles and was able to put 5 Gallons of gas in the truck. When i asked the owner about the discrepancy, he said ‘too bad’. I will not recommend this location to others as they are dishonest.

barbara A. le

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Le client n'a pas laissé de commentaire.

Deborah G. le

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Staff are friendly and efficient

Shannon K. le

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Le client n'a pas laissé de commentaire.

Barbara M. le

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The representative was working alone and should have had some help there were quite a few people in line.

Brendan F. le

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After work, an employee had no problem answering a question, even after he clocked out from his shift. Great service!

Kelly P. le

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Staff was Excellent and very helpful. Will diffinity use this U Haul again.

karah W. le

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You need to have more staff inside for AM sat. One person on the register is not enough. She also needs to talk louder than a whisper!!! And give me the correct equipment

Michael G. le

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Le client n'a pas laissé de commentaire.

william M. le

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Le client n'a pas laissé de commentaire.

Clarice L. le

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I reserved a truck and received a confirmation for 10am. I got dropped off to the location and in arrival to the counter it was a long line and wait. Finally, when I reached the clerk and gave her my information, she said my reservation got bumped to 5pm and I couldn't get another truck because someone who rented a 17ft did not return it. I explained to her I was stranded and that I didn't have anything to do with that person's reservation and if she could even give me a 15ft instead then? ...Anything I could take since I was on a very strict time schedule. She said no. I called customer service and held the phone for 1 hour before I hung up. My overall experience was horrible! I'm very disappointed in UHaul . Its probable that I will not use them again.

BERNADETTE W. le

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Nothing ! You have a great team of perfectional people . Thanks. Bernadette Watson *Your Weekend Staff Was The Best ????

Greg R. le

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Counter reps can be a little more hands on and explain things a little more. That being said it was an incredibly smooth and easy process. Truck was spotless clean inside. Price was very fair. Will be back for future projects

RICH V. le

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Le client n'a pas laissé de commentaire.