Making sure that all units are clean and ready to be rentedGUILLERMO M.
Customer Reviews for U-Haul of Ingram Park
Pour nous contacter
San Antonio, TX 78238
(Across from Security Service on opposite side of loop 410)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
Heures d'ouverture spéciales
- 11/25/2021: 7h00 am - 3h00 pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.ROSALYN C.
Le client n'a pas laissé de commentaire.ANGELLE W.
If someone rents a certain dolly then have the dolly ready or notify the customer before they arrive at the location. It leaves the customer scrambling to figure a alternative means to move something. Then that time searching for a alternative method is taken away from the reserved time we have for a uhaul rental.JUSTO G.
This was a much better experience than my last one at another location. The 3 staff members I interacted with were all professional, courteous, friendly, and efficient!CRISPIN M.
Le client n'a pas laissé de commentaire.Robert G.
All great thank you. :)MIGUEL L.
Le client n'a pas laissé de commentaire.ANA P.
Le client n'a pas laissé de commentaire.Luis E.
Le client n'a pas laissé de commentaire.JUAN ANTONIO P.
Le client n'a pas laissé de commentaire.MARK C.
No explanation given. A young male told me just to drop it off.David G.
The guy who did my reservation was awesome but when I brought it back I showed up a day early and I was their b4 they were closed and the guy wouldn't wait on me he had me use the online way to return it and then I couldn't return the key because the drop box is padlocked and I had no key or passcode to put the key inSABRINANICOLE H.
Nothing really, my experience is always exceptional at this locationENRIQUE R.
First time I took UHAUL van so i am not aware of the policies. Also They didn't tell me about the fuel service charges. I drove for 20 miles inside town..For that they charged 101 $including fuel service fee and fuel cost, mileage cost, vehicle rent.KARTHICKVEL M.
I know within the next year by August or so I'll be using U-Haul again already know it so I will be calling you guys and thanks so much for your help financially was able to pay everything with no problemJUDY U.
Le client n'a pas laissé de commentaire.FRANK G.
Le client n'a pas laissé de commentaire.TIMOTHY T.
Was so fast service on a Wednesday.Thank you for your service. I m very happy to continue to choose this location.LETICIA M.
Le client n'a pas laissé de commentaire.JUSTIN H.
Everything went well. Very professional staff.ROSANNE H.
Guys at the desk were awesome. Great job.ROLANDO M.
Everything was quick and easy, thank youBaldemar H.
Nothing keep up the great workTONY P.
Le client n'a pas laissé de commentaire.ROLANDO E.
Le client n'a pas laissé de commentaire.RYAN H.
Le client n'a pas laissé de commentaire.PAUL M.
Was Convenient for my move to a different stateLaureena G. | Premières impressions
N/A.... Continue to Keep up with the excellent customer supportLAUREENA G.
Le client n'a pas laissé de commentaire.Kurt E.
Fast, efficient and professional! Wasted no time attending to ones' needs.RUDY G.
Very efficient system. Friendly staff. My only gripe is that the parking lot is a bit difficult for non-uhaul related Vehicles. Still, a very pleasant experience that was also quick.Matthew B.
Rental was supposed to be ready at 9am, however Ingram Park Uhaul delayed opening until 10am. We were late dropping off the uhaul and we had to pay extra because we didn't get a chance to put gas before returning the uhaul.Adrian M.
Dropping off uhaul rental was fast and easy with minimal wait time! I was definitely happy as we rented another utility. Great customer service at this.Cynthia F.
Le client n'a pas laissé de commentaire.Joel M.
Excellent 100 % Overall MÃ¡nager in charge 9/03/2021 and STAFF Deserve my CongratulationsJOSE L.
I was thinking that t would take a while to get checked in and checked back out-- the minimal time I spent with this team was amazing. Will definitely return if I need further servicesJASON L.
Nothing it was greatDustin R.
The staff were helpful and courteous. Overall excellent and quick.DARREN F.
Le client n'a pas laissé de commentaire.BRENDON H.
The online reservation and check-in process is awesome!Rachael V.
Le client n'a pas laissé de commentaire.JESSE C.
Le client n'a pas laissé de commentaire.Natalie H.
Every thing went perfect without a hitch. The gentleman that helped me was friendly and prompted.FELIPE F.
Excellent service and equipmentLINDA G.
The trailer needed some maintenance. The door was difficult to open and close. The latch worked but was rusty. It drove well.WIlliam W.
Trailer needs some love as the wheels and tires were pretty worn. Also late the day before I was told my pickup location was 45 minutes away and that my drop off location was equally as far. Spent as much money to pick up and drop off the trailer in gas as I spent on the trailer. Just not a great experience this trip.Robert F.
Le client n'a pas laissé de commentaire.JACOBO M.
Le client n'a pas laissé de commentaire.Jason J.
The person that was to open at 7 didn't show up till 9:45. So I paid 4 people 2 hrs of wait time!!JOHN E.
Le client n'a pas laissé de commentaire.Peter V.
The truck I rented had a lot of issues and noise coming from the back of the truck. I am glad it lasted the days I needed it for I was worried.RON W.
Keep promises when picking upTELESFORO C.
Le client n'a pas laissé de commentaire.ASHER F.
Ask property managerCARLOS R.
Ask the property managerMANUEL G.
Le client n'a pas laissé de commentaire.Shelby P.
Le client n'a pas laissé de commentaire.Rose R.
Le client n'a pas laissé de commentaire.MATTHEW M.
Le client n'a pas laissé de commentaire.Daniel F.
Le client n'a pas laissé de commentaire.Matthew S.
Equipment was not available at the time required andTERRY A.
The associates were super helpful. When I arrived there was only 1 attendant and there were 2 customers in front of me. Fortunately another attendant showed up and helped me. Yes, this location needs at least 2 attendants.Veronica R.
Le client n'a pas laissé de commentaire.Robert H.
Le client n'a pas laissé de commentaire.JOSE G.
Le client n'a pas laissé de commentaire.Ignacio A.
Le client n'a pas laissé de commentaire.ROBERT G.
Always appreciate service at this location.Yvonne S.
Le client n'a pas laissé de commentaire.ricky O.
Le client n'a pas laissé de commentaire.JOSE MANUEL L.
Le client n'a pas laissé de commentaire.ESTEBAN G.
Brenden Quintana was amazing and went above and beyond to help me after another location gave me the wrong truck. Bob the manager was a big help as well and called around to find a new truck for me. I really appreciated both their help. The truck driver seat was ripped and difficult to adjust. It would not move past forward much which made it hard for someone who is short stature like myself, but it was easy to drive.CHELA D.
People who helped me check out the van were great. No issues. Got me in and out quickly. Drop off was easy as well.Joshua R.
Thank you!!MARK T.
Le client n'a pas laissé de commentaire.Tracey M.
Le client n'a pas laissé de commentaire.EDUARDO M.
Le client n'a pas laissé de commentaire.PEDRO M.
Le client n'a pas laissé de commentaire.UVALDO R.
Le client n'a pas laissé de commentaire.LESTER A.
Very nice employees, smooth transaction. We have rented here before and will again. Thank you John & Mel HopfaufJohn H.
Le client n'a pas laissé de commentaire.Michael W.
I made the reservation online giving the ZIP Code and the location to drop off the truck. somebody changed it from the time I reserved it to the time I picked up the truck. You charged me for the extra mileage. You should be paying me for the time and driving it took to deliver the truck to the destination you wanted it dropped at. The key drop box was not visible the way it showed online.Cindy T.
Le client n'a pas laissé de commentaire.JOSEPH S.
Excellent customer service overall, however truck was rented with debris in the cargo area, dolly was not secured, and there weren't any available moving blankets in the cargo back (located in the rear of van). Otherwise, it was a smooth and friendly experience.Lydia P.
The staff was fast and friendly.OSCAR R.
The guy at the store was very friendly. The problem was that the trailer I reserved and paid for was not actually there. I ended up with an open-top trailer which caused me to make more trips - which cost twice as much as I planned to spend on movers helping me. I'm not even sure they've refunded the difference in cost from the trailer I reserved vs the actual trailer I used.James L.
This center is close to my home, they have never let me down when I needed something even if I was a walk in.RALPH C.
Very quick. In and outLESLIE L.
Le client n'a pas laissé de commentaire.Myra B.
From the general manager all the way down to management all the way down to your awesome workers awesome service is always first the care they put into the equipment they care they take clean and put them right there outstanding got his bus this company is fantastic people that's good people fantastic God bless you guys thank you for your support and keeping her busy running a top-notchEDWARD F.
I was very happy with the service here. I was helped quickly, and in exactly the way i needed. Everyone was friendly and knowledgeable. 10/10 would uhaul here again.LESLIE P.
Le client n'a pas laissé de commentaire.JAMES C.
Le client n'a pas laissé de commentaire.CHARLES R.
Le client n'a pas laissé de commentaire.KHALID T.
They did a GREAT job. Very convenient and staff was helpful and courteous.OSCAR E.
NExt time tell me when I pick up the truck that there is no appliance dolly, furniture dolly or blankets which I ordered in advance and was charged for. What a disasterRussell D.
Great experienceDeborah B.
The Basse Rd location (Daniel Delacruz) is the worst experience I have ever had. I made reservations in advance to make sure I would have the trailer I needed available that morning. When I arrived at that location Mr. Delacruz was very rude,told me I had no reservation,and refused to help me remedy the situation. Only after leaving the Basse Rd location and driving to the Vance Jackson location was I able to get the trailer that I needed. The manager of this location was very professional. I only regret that I didn't get his name so that he can be recognized. His efforts led me to the Ingram Park location where I was also met by professional,knowledgeable staff. Daniel Delacruz at the Basse Rd location is a disgrace to the Uhaul name.James M.
Staff are very friendly and helpful.YOONSIK L.
Le client n'a pas laissé de commentaire.AMANDA R. | Expérience générale
S.O.MC M. | Expérience générale
Le client n'a pas laissé de commentaire.Johnathon M. | Expérience générale
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!