Évaluations des clients U-Haul of Kings Canyon

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul of Kings Canyon

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Jacob L.
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Christian was a great sales associate, very professional. 10/10 service. Would return again.

Carlos C.
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Always a pleasure dealing with this location. Christian is always very helpful. Gets me in and out quickly. Highly recommended 👌

Manuel Q.
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Christian was a huge help from the start A++

SOMPHANE M.
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Le client n'a pas laissé de commentaire.

Koua X.
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Great customer service here. Quick and easy. Uhaul is always so busy with only 2-3 people working. Average about 15min to take care of one customer, but if you take time to fill in your info online and do the check in process online, they can get you in a out as quick as 5min.

eric L.
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Le client n'a pas laissé de commentaire.

Elicha D.
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Upon receiving the rental I was told there was 1/4 tank of gas and there wasn't. The truck broke down in the middle of the street less than 3 blocks from the U-Haul store. I tried contacting the store and they were less than helpful and rewarded me to what was suppose to be Roadside Assistance and they also forwarded me again. I was placed on hold for over 15 mins. Long story short... my family ended up coming to help me with the truck. By the time roadside was about to send someone out to assist me it was 2 hours later!!! Finally when I finished moving all my stuff and explained everything to the worker about the truck he gave me some story about how the lot is open and people steal the gas out of the trucks and told me if I have anything to report I need to contact the manager on MONDAY. To I received a bill stating that I owe an additional 51.00 for them having to put gas in the truck along with a gas filling fee. I just want to know how can you charge a person for something that was NEVER in the truck to start with?!? I called and filed a dispute and the operator was extremely rude and all he told me is I'll receive a call in 72 hours and I will NEVER go to this establishment again and I advise people NOT to go there either. They don't check the trucks properly and they try to over charge you

RAYMOND M.
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Le client n'a pas laissé de commentaire.

Joseph M.
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Le client n'a pas laissé de commentaire.

KENNETH G.
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Great trucks....keep them runnin'!

Tomeka J.
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Le client n'a pas laissé de commentaire.

Orthencia V.
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nothing

SOPHIE A.
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Keep doing things exactly the same. I had an appointment was seen by sales representative on time no waiting great customer service.

ABDUL K.
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Le client n'a pas laissé de commentaire.

DAVID B.
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Le client n'a pas laissé de commentaire.

ERIC C.
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The employee said there was 3 reservations and only two trailers the rent. Luckily I was there first and got one. That should never happen

Anthony C.
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Le client n'a pas laissé de commentaire.

CONNIE A.
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Le client n'a pas laissé de commentaire.

Paul C.
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Always the best equipment

Anita Q.
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My experience was excellent

MARIO N.
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Le client n'a pas laissé de commentaire.

Paul P.
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Service could be faster due to the fact people are busy and I had prior reservations and there was multiple staff members present during my pick up and I was paying movers by the hour. Time is money for all of us

Carol P.
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Le client n'a pas laissé de commentaire.

Jose R.
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The staffing was excellent!! Great service!

Robert T.
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Le client n'a pas laissé de commentaire.

Nayef H.
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Gas wasn't full as they stated. Picked up at 5pm and was told have to bring back by 8am morning. Also try to increase the daily fee from 19.99 to 30+ dollars. Will never rent agin from you. Bad company and people.

VERN N.
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Le client n'a pas laissé de commentaire.

GREGORY D.
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Le client n'a pas laissé de commentaire.

BRIAN D.
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Le client n'a pas laissé de commentaire.

Mats H.
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Le client n'a pas laissé de commentaire.

Michael E.
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Le client n'a pas laissé de commentaire.

Benjamin B.
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I have rented from UHaul before but this is the first time for renting a trailer. On both picking up and returning the trailer, I was very impressed with the customer service. This is something that is not forgotten. Thank you

Cesar D.
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Lights inoperable on one side.

Remberto M.
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Le client n'a pas laissé de commentaire.

Cesar D.
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Was not welcomed when I arrived to rent trailer! Associate needs recourse training and customer service! Trailer lights need immediate attention!

Michael M.
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Cleaning Painting Asphalt resealing and repair Asphalt stripping Updated signage

AUSHUA M.
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I always come to this location even if I have to drive across the city. Why? Because I know I will receive the best service all around. Employees are nice and respectful. The trucks are clean and the wait time, is no time.

Nancy B.
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Le client n'a pas laissé de commentaire.

KHAMPHANH T.
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Le client n'a pas laissé de commentaire.

Dy K.
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Poor customer service.

Kelly C.
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Only place too rent!!

Marjorie C.
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I enjoyed the friendly and helpful customer service! They were very quick and efficient!

CHRISTIAN A.
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With the new online check in/out it makes it so simple. I now use uhaul instead of borrowing friends trucks to pick up big items.

THOMAS F.
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Excellent,all respects

Violeta V.
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the location was average, I arrived at location for my reservation of car hauler, after talking to reservations, they assured me it wast their waiting for me and only place in Fresno with car hauler. I arrived and no car hauler, it was still out on rental. Reservations changed my pick up location by 10 miles due to this location having car hauler and assuring me of that. I had to rent a 12 X 6 ramp trailer tht we barely made work. U- Haul is junk and so is reservation personell, pure garbage. Not an isolated incident

Joanie W.
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Not a good part of town.

Thomas B.
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Le client n'a pas laissé de commentaire.

Roxanne C.
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Not enough staff and worker was rude

Rafael D.
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Nice people

Sunnie Z.
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Le client n'a pas laissé de commentaire.

gema P.
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Manager and service counter tech are very knowledgeable also have good customer service. Thanks to the team at cedar and ventera location In Fresno ca .

Linear A.
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There is a problem with the billing. I was charged for two items that I did not rent as well as a 24 hour rate and only rented for 5 hours. I was advised that they system was having errors. However upon receiving my final bill these charge have not been adjusted yet. I will be calling when the store resumes operations after New Year Day. Thank you

Gabriel P.
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Le client n'a pas laissé de commentaire.

JOHN D.
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General manager was working alone with lot of customers, but I had pre-completed the check in form and he calm cool and efficient. We were in out in record time. All good thanks.

SALVADOR F.
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Except exp dr license if its from the same month my birthday dec 13 didn't realize my license expired and then tried to make a appt not until late February was the best

James R.
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Le client n'a pas laissé de commentaire.

Erica F.
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Le client n'a pas laissé de commentaire.

Mark M.
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Le client n'a pas laissé de commentaire.

Rick M.
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Your staff are friendly and professional. Keep up the great work.

RICHARD Y.
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Le client n'a pas laissé de commentaire.

John M.
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I have used this U-Haul site before and have always felt they did a good job. The equipment was clean and in good condition.

GIOVANNY A.
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Le client n'a pas laissé de commentaire.

Johnny P.
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Le client n'a pas laissé de commentaire.

Anthony R.
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I return truck no issue it was clean and tank filled and they charged me 111 now three days later charged me 45 more and won't tell me why they charged my card without my consent

Alyssa V.
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Le client n'a pas laissé de commentaire.

Jennifer M.
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This is the only location I will go to. Never disappointed!

Jose G.
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Le client n'a pas laissé de commentaire.

Pedro J.
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Everything was perfect because it was done over the internet, so there was no contact with anyone.

Kimberly L.
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Le client n'a pas laissé de commentaire.

Jose L.
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Awesome service!!!

Rickey W.
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Managed very well

Michael Q.
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Le client n'a pas laissé de commentaire.

Robert L.
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Le client n'a pas laissé de commentaire.

LEMUEL K.
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excellent customer service and crew members are polite and approachable. nice and clean safe location

tanya L.
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Le client n'a pas laissé de commentaire.

Georgia C.
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Seven, the manager went beyond to help me coordinate the unpacking of 4 Uboxes, and even stayed open an additional 15 minutes to be sure everything was stress free for me. Without a doubt, the manager & employee's at this location deserve commendations! Excellent Service!!

CAROL E.
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You should double check to make sure an appliance dolly, if ordered by a customer, is in the truck.

CHRISTOPHER F.
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The staff helped me fold the moving pads.

olices L.
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Le client n'a pas laissé de commentaire.

Sabino M.
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Very nice employees

ISRRAEL P.
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Super good customer service

FRANCISCO D.
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Le client n'a pas laissé de commentaire.

Daniel R.
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Le client n'a pas laissé de commentaire.

Darrell C.
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Le client n'a pas laissé de commentaire.

JEFF V.
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The people at this location were rude when I called.

jaime A.
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Overall experience at the uhual locations were great. Only issue was that I called and reversed the trailer for a specific spot. When I get there, they advised me the trailer was in a different location. Waste of time, gas, and money. Horrible representative by not calling and telling me it had changed locations. But why even bother writing it here. Not like someone will respond.

Martha C.
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Le client n'a pas laissé de commentaire.

gulfrano G.
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Le client n'a pas laissé de commentaire.

Johnny S.
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ordered 15ft sept 25 got 10ft from different location oct 31 NOT HAPPY was called two days before and was sent to a location that does not exist found a location who showed me where to get the truck

Rene N.
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Le client n'a pas laissé de commentaire.

Diego A.
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Le client n'a pas laissé de commentaire.

GIOVANNI M.
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Christian Garcia was great. He deserves a raise or promotion.

Danny B.
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Le client n'a pas laissé de commentaire.

Jose M.
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The manager was extremely helpful and nice with a good attitude. Would recommend a location to anyone.

Marquis J.
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Le client n'a pas laissé de commentaire.

Gloria T.
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Le client n'a pas laissé de commentaire.

Dale W.
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Le client n'a pas laissé de commentaire.

Linda E.
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Keep the pick up location the same as agreed when I made the reservation.I'm busy days like Saturday you should have more than one attendant at the counter it was really busy and it was a long wait.

OSCAR M.
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Le client n'a pas laissé de commentaire.

Diego A.
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Le client n'a pas laissé de commentaire.

danielle g. | Expérience générale |
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Please contact me about my broken items. DANIELLE GLENN 559.942.0052

Non reviews have been submitted for this location.

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