Everyone I dealt with at the Scottsdale location were very helpful and always very nice.ROBERTA S.
Customer Reviews for U-Haul of Old Town Scottsdale
Pour nous contacter
Scottsdale, AZ 85251
(1 block N of Thomas on the East side of the road)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.DEAN N.
Le client n'a pas laissé de commentaire.ARMANDO D.
Le client n'a pas laissé de commentaire.MARK C.
I made my reservation for a one way and requested 7AM. They said I could pick the truck up at 10AM at the Indian School location. I waited there over an hour until they finally got a hold of the person that was returning it. He said he wasn't returning it until 1. I could've picked up a truck from Flagstaff or Tucson. Or wait until the next day. I had 7 others helping me move and rented a hotel room for a few friends, so they could help. I ended up picking up another truck at 11:30 and was forced to return it to the same location even though I reserved a one way. They gave me a 50 $credit for nearly 4 hours of time plus I had to put extra gas to take it back. If you want your move to be a disaster, go with UHAUL. They need to change their recording about honoring promises. Absolute nightmare and never again! The assistant manager was understanding though and I will call corporate this week.JENNIFER W.
It was happy with everything. They were able to get me into a pick up truck for a local rental, as a walk-in customer without a reservation. The process to return the vehicle was also very quick.CLARENCE M.
Everything was quick and easy!CORINNE R.
check out onlineLORI N.
Service was great and efficient.Austin C.
Le client n'a pas laissé de commentaire.ANDRE'A H.
Dropped off after hours, and received email receipt the next morningPatricia W.
Le client n'a pas laissé de commentaire.MICHELLE R.
Le client n'a pas laissé de commentaire.ANDREW B.
Le client n'a pas laissé de commentaire.Mallory P.
Very professional and friendlyRANDALL M.
I rent often (weekly) as a working musician with gear. These guys are terrific. And they know my name. That is how business relationships are made. I've NEVER had an issue. They take good care of me.James C.
Please make sure windshields are clean.TAMALYN T.
Le client n'a pas laissé de commentaire.Melissa N.
Exceptional service from Donivan at the original pickup location scheduled (system was down so sent to Scottsdale), at Loop 202 & McClintock 800 N McClintock Dr Tempe, AZ 85281.JESSICA C.
Truck had ash from a cigarette in the steering column and on the dash and the box was dirty.KEITH C.
Le client n'a pas laissé de commentaire.MICHAELA M.
Excellent service à la clientèleDonna T.
This location is well managed with outstanding employees! Keep up the great work! Merci.Robert A.
Thank you, your team was very accommodating and helpful!Thomas W.
Le client n'a pas laissé de commentaire.Chane P.
Le client n'a pas laissé de commentaire.SHIRLEY K.
I was charged for extra days....that I thought I might need. However, I was NOT told I can't get a REFUND for extra days!!!!! I could have just extended it when I needed to!!!! That is BAD BUSINESS!!!! I don't appreciate being dooped into spending a LOT more money than needed.CARRIE S.
Le client n'a pas laissé de commentaire.Wendy H.
Le client n'a pas laissé de commentaire.Lamoni M.
Always helpful and friendly. We have rented from this location many times and all different types of vehicles. It is one of the best Uhauls I have utilized. I lived in Connecticut and now live in Arizona. Uhaul is a great company. Merci.NANCIE W.
Le client n'a pas laissé de commentaire.VENUS E.
Overall we had a good experienceRICHARD G.
Le client n'a pas laissé de commentaire.CEE J.
Quick and easy. Good group at this locationMICHAEL N.
Excellent service thank youROGELIO C.
As soon as I pulled in one of the guys was saying, oh this is the guy who didn't want to drop off the truck at the Fountain Hills location. Very bad attitude, I returned the truck a day ahead of schedule and with more gas in it. The truck had a problem with its driver side mirror that wouldn't hold its position,I made sure he knew it.. The sad thing about this, he was the last person I delt with and that ass is my very last impression of your company ...DAVID H.
Le client n'a pas laissé de commentaire.CARL P.
Nothing at this time.CALVIN C.
Le client n'a pas laissé de commentaire.LAURA S.
Staff was very professional&very kind. Many thanksJUDITH W.
The staff was rude, combative, and dismissive. As I waited for my issue to be resolved the staff member literally said â€œI don't know why you're still waiting around here anymore dude, just goâ€ Then they charged me the wrong price just to get back at me.ALEXANDER J.
Le client n'a pas laissé de commentaire.DOUGLAS DON S.
Le client n'a pas laissé de commentaire.Sara G.
Le client n'a pas laissé de commentaire.ROBERT E.
Le client n'a pas laissé de commentaire.Jake P.
Le client n'a pas laissé de commentaire.EDUARDO R.
This was a truly hassle-free experience. Everyone was friendly, the truck was ready and easy to return, even after needing it for an extra day. Moving can be so stressful, but our truck rental made everything easier. Merci.DENNIS R.
The staff was excellent! Very helpful, efficient and extremely nice to speak to. I look forward to doing business with them in the future. Keep up the great job!STUART M.
Le client n'a pas laissé de commentaire.JOHN H.
Le client n'a pas laissé de commentaire.KAREN ELIZABETH A.
The employees moved on to other work before answering my questions about taking pictures of prior damage to the trailer I was rentingRALPH P.
I use them weekly. A good crew.James C.
The lady at the front desk is very rude she has no customer service skills at all likes to roll her eyes at people and answers them very short. I also was charge for using a dolly that I never used. The overall location is good. But your customer service rep definitely needs an attitude checkTIFFANIE N.
The invoice was incorrect. We were overcharged by more than 35,00 $. K I had to stop in and get it corrected.GREGORY P.
Le client n'a pas laissé de commentaire.Zachary M.
Le client n'a pas laissé de commentaire.SHAUN S.
U-Haul Old Town team was fantastic and very helpful with all my needs! Will be using their services in the future.MARK C.
Le client n'a pas laissé de commentaire.JOE J.
Everything was great!Sharon M.
I wasn't told there was a 20 $after hour fee I would like to been informed on that. I was told I could have the truck 24 hoursBETTY W.
Quick service !TIBOR S.
Le client n'a pas laissé de commentaire.SCOTT J.
Le client n'a pas laissé de commentaire.Thomas M.
Le client n'a pas laissé de commentaire.Yolonda J.
Great experience! I was in and out within minutes. Friendly and helpful staff. Would definitely rent from them again.ANTHONY F.
Way too expensive/mile for what I got A buck a mile should include gas.EUGENE S.
A pleasure to work with the local team, like close workWillaim T.
nothing, great experienceClark W.
Everything was excellent and the employees where outstandingTERRY S.
Le client n'a pas laissé de commentaire.WILLIAM G.
Le client n'a pas laissé de commentaire.Estevan M.
One of the furniture dollies was placed with wheels down. First turn and stop it crashed into to walls.CINDY C.
I will never rent from Uhaul again. The insurance coverage is a scam and this company is terrible.Tanya G.
Le client n'a pas laissé de commentaire.Daniel W.
Le client n'a pas laissé de commentaire.shari D.
Le client n'a pas laissé de commentaire.WESLEY E.
Le client n'a pas laissé de commentaire.CLAYTON P.
Le client n'a pas laissé de commentaire.ANTHONY S.
Le client n'a pas laissé de commentaire.MICHAEL S.
Le client n'a pas laissé de commentaire.MARK S.
Le client n'a pas laissé de commentaire.GREGORY C.
KEEPUP THE GOOD WORK!JAMES U.
Le client n'a pas laissé de commentaire.Corey S.
Be more Help full I'm registered with uhaulEmilio G.
Le client n'a pas laissé de commentaire.Mary T.
Great guys working on my visit.CRAIG A.
They charged an extra 20 $because I dropped the truck off after hours. I have rented from Uhaul a lot and this is the first time anyone did such an underhanded thing - especially because I told them I was returning it after hours. Just disgusted!!Cheryl D.
Forgot the dolly but everything else was greatdestiny H.
The best customer service in townDANIEL R.
Great experience. Staff friendly and helpful. Equipment spotless. Easy check in and out. Can't think of anything that needs improvementMark W.
Le client n'a pas laissé de commentaire.TUAN T.
I've rented here a number of times. When I'm in town it's my go to place. We do Demi's and need trailers a few times per weekJOHN H.
Great experience, especially Robert, super helpful, knows what he's doing and friendly! Merci!LAURA L.
Le client n'a pas laissé de commentaire.KAREN ELIZABETH A.
Le client n'a pas laissé de commentaire.JOFFRE L.
Le client n'a pas laissé de commentaire.Joseph S.
Robert went out of his way to help us with our two UBoxrs. He was professional and knowledgeableJODY C. | Expérience générale
Very friendly and helpful in the Scottsdale locationMichael M. | Expérience générale
However, Ubox scheduling department was extremely unhelpful.Seth S. | Expérience générale
S.O.Kaitlin G. | Expérience générale
Very friendly and helpful from the entire staff , best moving and rental experience I’ve had, highly recommend this locationBen S. | Expérience générale
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!