Le client n'a pas laissé de commentaire.Barbara H.
Customer Reviews for U-Haul of Somerdale
Pour nous contacter
Somerdale, NJ 08083
(Btwn Somerdale & Evesham)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.OTNIEL M.
Le client n'a pas laissé de commentaire.Dhafer A.
Le client n'a pas laissé de commentaire.Masha C.
your website is horrendous. Trying to upload pictures, confirm things, log in and out, navigate around the site... it's absolutely disastrous. I gave up and just dropped off the key and left the truck there. I used 15 miles on the truck and it took me 45 minutes of picture taking and answering questions for it to not allow me to go further in the check out process. It would behoove you to simplify this process.Michelle M.
The van we rented had such an odor from cigarette smoke - I could not ride the vehicle due to my asthma- we actually had to air out the van over night and spray it down 3 times with lysol - before we could load out stuff.Timothy M.
Le client n'a pas laissé de commentaire.Carla A.
Le client n'a pas laissé de commentaire.kristin H.
I rent from uhaul quite frequently, my reservation was not logged in where I could see it or use the app/24hr share to complete my transaction. I stayed on the phone 1hr and 52mins before receiving help also sitting outside of the uhaul location waiting in front of the camera for proof I was there and didn't want to leave for further instruction, until finally I had to tired from my moving all day. A phone representative documented my account with photos and I followed up the next day.ROBBIN P.
Le client n'a pas laissé de commentaire.Deborah A.
Le client n'a pas laissé de commentaire.Mark L.
Le client n'a pas laissé de commentaire.WILLIAM F.
Le client n'a pas laissé de commentaire.ALAN M.
Le client n'a pas laissé de commentaire.ROBERT O.
Le client n'a pas laissé de commentaire.TRACIE D.
Friendly and knowledgeable peopleâ€¦Thomas D.
Le client n'a pas laissé de commentaire.JEFFREY Y.
Clean car blood on the door of driver And doing drop off on the phone I tried 4 times Was there at 8pm teying to log on to site. Not everyone has the computer skills. Too much to drop off pick up and I have pictures of the bloody door dent on back driver on side door.MIGDALIA G.
Le client n'a pas laissé de commentaire.Thair A.
Very professional customer service agent. She is an asset to your company.William B.
Very easy and good service.Patrick B.
Marsha provided excellent customer service - thank you.CLARA O.
Le client n'a pas laissé de commentaire.GREGORY Y.
Reliable, Safe vehicles/equipment. Improve roadside assistance response. More live personnel to be contact immediately for assistance. Shorter waiting time for customer service calls. Customer satisfaction guarantee honored without hassle. Complimentary accommodation/service for customer dissatisfaction. I was very pleased with the service of Masha an employee at the location. She went above & beyond to assist me with my frightening truck rental dilemma. Her customer service care was excellent! She was very courteous & helpful! Live personnel!!! Faster service!!!! Waiting time for phone calls no longer than 5-10 minutes tops!!! Better customer accommodations & options for prompt satisfactory service. Finally after several attempts to get roadside assistance, an entire 7 days later. Patricia the manager of roadside assistance & Sharonda the Uhaul customer service representative satisfactorily & successfully resolved my truck rental dilemma. Patricia assured me the unsafe, disabled, abandoned rental truck would be handled within a time window of one to 1 1/2 hours. True enough, the Uhaul rental truck was picked up in a timely manner, in the time frame set (90 minutes per text message). I want to thank Masha, Sharonda, & Patricia for their efficiency in helping me with this matter. I was pleased with their courtesy, understanding of my mishap. Yes I would use Ciofffiâ€s Towing Services in the future, if needed. Unfortunately I cannot honestly & accurately rate the driver because I didn't have any contact with them.Lisa K.
Jovanni was very knowledgeable and helpful and very quick serviceJennifer D.
The stre was extremely under staffed so it was a little busy. Also due to that fact you cannot reach someone at the store and have to spend hours on the phone waiting for a. Answer when I call a competitor I get to speak to a like person at the site. Hiring more people would make the experience more fluid.William S.
Nothing very organized locationangela A.
Le client n'a pas laissé de commentaire.Leslie B.
Very friendly and knowledgeable staff.Thomas D.
Le client n'a pas laissé de commentaire.MEGHAN F.
The customer service girl at the location was very professional& made it a smooth & easy rental experience! I would highly recommend U-Haul for any moving need!MARCELLA V.
Maybe a bigger store. The counter was. It in a good place. When I first walked in it looked unprofessional. They were not at all the place just looked it.Mae W.
Le client n'a pas laissé de commentaire.LARRY B.
I have been going to this location for years to rent trucks, and the current staff are so nice and efficient. The atmosphere is much better because of them. I would recommend going to this location.Gregory G.
Le client n'a pas laissé de commentaire.Amy G.
Le client n'a pas laissé de commentaire.STEPHANIE L.
Le client n'a pas laissé de commentaire.Tyria W.
Le client n'a pas laissé de commentaire.bhumi P.
Nothing. Thanks for a great experienceROBERT S.
Dirty wipes in cup holder, charged me for 2 gallons after I just filled up with gas, will not come here to deal with these theivesDevon W.
Le client n'a pas laissé de commentaire.Tony W.
Le client n'a pas laissé de commentaire.jeannie W.
Not body was at location at the time I dropped offRONNYD F.
Everything was Excellent, except the additional charges, it's was $42,00 $ more than was agreed upon after my extension. I will just have to make the sales rep be more straight forward. Anyway It was a great truck and experience, and would use again. If it was more $ I would not. Thanks, BrianBrian R.
I feel as though I was overchargedERICA G.
My pick up location was changed a day before and I was charged twice for my reservation. Thank God the sales representative at uhaul white horse pike called and got it taking care of.SHIRLEY C.
Le client n'a pas laissé de commentaire.MANUEL M.
Did not have any traffic cones on the vehicle. I had to buy my own.Carol L.
Le client n'a pas laissé de commentaire.Ronald C.
Le client n'a pas laissé de commentaire.Scott N.
Le client n'a pas laissé de commentaire.KENNETH C.
Great customer service!THOMAS D.
Le client n'a pas laissé de commentaire.Gil E.
Le client n'a pas laissé de commentaire.PETER S.
Le client n'a pas laissé de commentaire.Jamie K.
Le client n'a pas laissé de commentaire.Tina J.
Le client n'a pas laissé de commentaire.Monique R.
the person at the desk was very knowledgeable and was juggling several customers while i was there...very satisfiedMichael Y.
Le client n'a pas laissé de commentaire.Damion J.
Le client n'a pas laissé de commentaire.Thomas D.
Le client n'a pas laissé de commentaire.Thomas C.
Le client n'a pas laissé de commentaire.Gary R.
Staff is friendly and courteous! Made my move easier.Kimberly G.
Le client n'a pas laissé de commentaire.Stephen S.
never disappoints good peopleJames H.
Le client n'a pas laissé de commentaire.Victoria D.
Le client n'a pas laissé de commentaire.Jeanne K.
But for 63,00 $ plus additional 12,00 $ to fill it up that's really expensive for 3 hours usage, but I use Uhaul a couple of times a year it seems and it's usually for a 24 hour period, but a couple hours, you should review that.Kaven W.
All equipment should be fueled up prior to renting the equipment. A customer like myself does not know the amount of fuel it will need when returning vehicle. I was given a vehicle with 3/4 of fuel and I ended up topping the tank off which means u=haul made additional money off me. A customer should be given a credit on their bill if the fuel level is higher when returned than what it was when rented. An example is truck was 3/4 fuel, I topped off and it cost me 34,00 $. Some part of that should be given back to the customer.Francis J.
Truck was dirty inside windows floor and wherl alignment is needed, truck when loaded was VERY VERY BADSEAN M.
Everyone at this location is always helpful and friendly every time we've ever rented a truck. Keep up the good work!Jordan N.
Trying to get my rental in the morning for 545am totally horrible and I now have to wait until the branch open at 7am because I spent over 2 hrs on the phone with customer support and no one was able to help me with the online application just really sad that I have to deal with this bullshitLuke M.
Employee that helped me was very friendly and helpfulAndrew R.
To exsoensiveWILLIAM H.
i will never again use uhual. you charge way too much and the app itself is awful and doesn't help. first and last time.David S.
What I said aboveRoberto V.
Le client n'a pas laissé de commentaire.Richard P.
Le client n'a pas laissé de commentaire.Anthony G.
Excellent customer service. I'll pick up and vehicle return process was quick and easy.AGATHA N.
Le client n'a pas laissé de commentaire.Joseph B.
Le client n'a pas laissé de commentaire.Matthew L.
Le client n'a pas laissé de commentaire.DOMINIC C.
Le client n'a pas laissé de commentaire.Louis V.
Le client n'a pas laissé de commentaire.JOSEPH S.
Nothing. The customer service was excellent. Yovanni explained everything in detail. Merci.Saisha S.
Le client n'a pas laissé de commentaire.Herolin S.
I didn't have a problem with the location they were great! I did have a problem with Uhal... I did a on line reservation to be picked up at a location near my house but Uhal changed my location to not so close to my house with out me knowing it! When I did my on line reservation I check for text notices but Uhal emailed me with the change of location. So I didnt know until I got my location that it was changed! This made me about 45 minutes behind schedule . This is not the first time Uhal has done this to me and I'm very upset with my experience!!!FRANCIS S.
Great service; staff was helpful, pleasantPHYLLIS C.
Le client n'a pas laissé de commentaire.Matthew M.
Le client n'a pas laissé de commentaire.Phillip M.
The trailer was in terrible condition. Very rusted with rusted through broken bars. I was actually worried it would not hold my car. That trailer should be retired for sure.Brian S.
Everything was great.MARVIN D.
Le client n'a pas laissé de commentaire.Curtis R.
Representatives were friendly and responsive. Excellent. Thank you.Joseph D.
Le client n'a pas laissé de commentaire.JOHN W.
Thanks for everything awesome jobfelipe J.
The truck was dirty inside and out. I was more concerned that it would be my responsible to clean up, but by documenting earlier in the process made it somewhat okay to move on.BENEDICT V.
My reservation was not held at the location requested. I sent sent to this location to acquire the truck which was larger than requested. This location was not able to fulfill my reservation dine to lack of accessory equipment requested on the original order. I will be requesting reimbursement for the guarantee offered.Jeffrey K.
Services supplémentaires à cet emplacement
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Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
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