Best U-Haul rental station. Everyone is really friendly and helpful.Jolene E.
Customer Reviews for U-Haul of Torrance
Pour nous contacter
Torrance, CA 90505
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Nothing, everything is streamlined and pleasantJeffrey B.
Great staff.Don M.
Le client n'a pas laissé de commentaire.FRANCIS R.
Great job, very nice employees that were very friendly and helpful. Merci.Mark T.
Le client n'a pas laissé de commentaire.Annette H.
Everything with the rental went extremely smooth and the truck was spotless. Merci encore.Shaon B.
All was great!BRENDA F.
Minnie was very helpful and pleasantRONALD K.
This UHAUL is one of the best in our area even though there are a few closer locations.ROBERT C.
Truck not properly maintained. Driver side mirror was defective and would not stay in position creating a major safety hazard. Very disappointing to receive such unsafe equipment!MICHAEL W.
Le client n'a pas laissé de commentaire.JERRY M.
Very clean truck..fast serviceâ€¦and friendly. It was our first time renting uhaul and would absolutely recommend it! Thank you Torrance location!PAULA T.
Le client n'a pas laissé de commentaire.Masako I.
keep up the good work.MARCOS D.
The communication around the price estimate given to me at pickup was unclear. I wasn't sure if I was being charged or just offered an estimate. Why can't I return the truck to a different Uhaul facility? The gentleman who handled my return was swift and professional. Thank you sir!Wyatt C.
Le client n'a pas laissé de commentaire.KAREN Y.
Excellent customer service that went beyond my expectations.BRETTA H.
Thank you so much for your business on Labor Day, and professional work! It Really helped me!TAKEHIRO H.
No furniture pads available, even though I made the reservation a week in advance. Tried to do online registration/pickup, which did not work, and I still had to go inside and talk to a service agent. Online pickup was worthless. Service agent was helpful.JESSICA L.
nothing, the place is undergoing renovation and will be great.Flavia B.
Le client n'a pas laissé de commentaire.Stephen J.
Very easy rental. Thank you!TAMARA H.
Le client n'a pas laissé de commentaire.Scott R.
Le client n'a pas laissé de commentaire.Francesca C.
Auto transport worked good, but one of the ratchet mechanisms was really worn out and old, difficult to operate. Had to retighten on roadside a few times too, which was a bit unnerving. Otherwise, the trailer was solid with good tires and it hauled well and was super easy to load / unload.GREGORY H.
Le client n'a pas laissé de commentaire.Tracy J.
Le client n'a pas laissé de commentaire.EDIE B.
It was told to us by the owner that we were able to have the 15 foot truck for 30 $a day plus mileage. We are paying 130 $. Hidden fees, etcSusana C.
Le client n'a pas laissé de commentaire.WITOLD L.
Le client n'a pas laissé de commentaire.Ulices M.
Le client n'a pas laissé de commentaire.BERNARD M.
The online needs much more Initially I didn't online the customer service I'm sorry to say was awful Never received a call back as was told had to call in MyselfEllouise B.
Le client n'a pas laissé de commentaire.Jennifer B.
Le client n'a pas laissé de commentaire.OLIVER I.
Three of the four tires were in great shape. The rear driver side tire was nearly worn out and just happened to be the one that blew out when I ran over a piece of wire on the freeway. Other than that, the trailer was immaculatemark W.
Le client n'a pas laissé de commentaire.MOLLY D.
Le client n'a pas laissé de commentaire.Patrick K.
Le client n'a pas laissé de commentaire.Alan S.
Check engine light came on in less than 1 mile.EDWARD M.
We were assisted on pickup and return by 3 male employees who were all courteous and assisted us efficiently. Working as a team, they made it very easy to go through payment, review and pickup while making sure we had everything we may need to get the job done. They guided us through a very simple and smooth return process. Overall, excellent experience would recommend!Matthew Z.
Le client n'a pas laissé de commentaire.Courtney K.
Le client n'a pas laissé de commentaire.DONALD B.
Guys where great. Thanks.JAMES H.
Le client n'a pas laissé de commentaire.Michael L.
Have your truck filled with at least half a tank of gas. Gas light came on after driving 5 miles. On returns you should have an express return line only!! Waited 35 minutes on a Friday afternoon.MILTON M.
Le client n'a pas laissé de commentaire.DAVID J.
Le client n'a pas laissé de commentaire.Michael P.
Le client n'a pas laissé de commentaire.Cari G.
Le client n'a pas laissé de commentaire.MARIA T.
the guy who took the trailer from me was very nice another employee was asking me to move after one guy told me to park where I was how did he want me to back up in a small space with a trailer attached when he wanted to go by with a van lazy ass didn't want to drive around to top it of he put a cone on purpose on the exit joke is on him I managed to go around it looserMARIO R.
Le client n'a pas laissé de commentaire.Lam N.
trailer was ready for pick up at appointed time. I had pre-registered/filled out paperwork on-line, which made getting the rental very easy. When I returned trailer next morning- the process was quick and smoothFrancis R.
Good Service Thanks Keep it up!!JOHN B.
Le client n'a pas laissé de commentaire.AN L.
Le client n'a pas laissé de commentaire.Elaine C.
Great service. Well organized and friendly staff.Greg M.
Excellent customer serviceSamir R.
Everything about this experience was great easy to rent and pickup and very easy to return. Service was great. Only thing I can recommend is possibly provide some moving and storage counseling either at the location or at the main office. I had a unique moving and storage problem that I had to solve in my own. Uhaul provided the best solution to my problem.Bert O.
Le client n'a pas laissé de commentaire.REY Z.
2nd rental this week. Both were good experiences. MerciMICHAEL P.
Conveniently located in South Torrance and Staff was Very Professional and Polite. I was In and Out in a Timely manner for Pickup and Drop off of Vehicle.Victor O.
Le client n'a pas laissé de commentaire.CHARLES P.
This location is a fine model for the enterprise chain... Look here for 'how-to' when it comes to the uhaul business. Staff is great. The lot is clean and efficient.Ronald B.
Great personal service team.DAVID M.
No problems. All went well from start to finish. MerciMICHAEL P.
Le client n'a pas laissé de commentaire.LUCAS L.
Both the employees that checked us in and out were very helpful. The manager asked if we needed help checking in but we were able to do it on the app. Minnie checked us out and she was greatAlicia M.
The check-in process is extremely slow. UHaul needs to create a new system to speed up the process.Natalie C.
Van only had 5000 miles.. Ran well and was clean... Employee very attentive and called out name to receive keys after 24/7 check in... Very efficient system and employee interactionRichard I.
Le client n'a pas laissé de commentaire.Kenna M.
Le client n'a pas laissé de commentaire.ANTHONY K.
Excellent service and friendly!Shawna P.
Really easy check in and check out experiences.GREGORY P.
Le client n'a pas laissé de commentaire.BRIAN F.
The app was not working to take a photo for the drop off and customer service was not answering the phone. I was trying for maybe a good hour then it turned 11:30pm and decided I would call in the morning when i woke up. When i woke up the store had already cashed me out and said I dropped it off at 7am-ish. They did not call me to see what time I dropped it off so I got charged for an extra day that I didnt even use. What a rip off !!!! And how inconsiderate.Amber M.
I don't remember the name of the fella who helped me, but he was knowledgeable, experienced & get at his job 5 star white glove service, give the man a raise Top notchBrian I.
Customer service was excellent. Easy to rent and return.Alida N.
Not a thing - easy check out - associates helpful and attentive - they quickly disconnected trailer from my pickup and emailed me my receipt.Michael S.
Quick and easy. Employees are very nice.JEROME A.
They do a great job at this location. Very well managed, and get customers in and out quickly despite the volume. My favorite U-Haul location.CHARLES B.
The staff at this location are wonderful. The manager David is especially customer service driven and is a true professional. If only other services I use had leadership like David.REY Z.
Le client n'a pas laissé de commentaire.John A.
2nd time renting from here, very nice, easy and convenient.SHAWN K.
Le client n'a pas laissé de commentaire.Doug L.
staff was great and extremely helpful & friendly!JONG P.
Le client n'a pas laissé de commentaire.BRYAN A.
Good jobJOHN B.
Le client n'a pas laissé de commentaire.Lili B.
Le client n'a pas laissé de commentaire.TOMAS S.
Le client n'a pas laissé de commentaire.THEODORE L.
Customer service agent was SUPERB. Follow up to investigate irratic gas gauge on van.JOHN A.
Harley Timmy Charlie and Amy must be the worst customer service reps at u-Haul. I was lied to for over three weeks for a refund to my debit card. I was told their computers had a glitch or COVID and my refund was never processed. But when I was calling the two prior weeks each time I was told it's been processed you will get the refund next weekâ€¦â€¦ after looking at several reviews it doesn't shock me now why there are so many problems with u-haul in Washington. Oh, I'm still waiting for my refund as of now maybe in 7-10 days lolMicheal S.
No suggestions... everything was excellent.david S.
Driver mirror would not stay in position. Had to constantly roll down window and adjust.THOMAS A.
DO YOU WANT TO OWN MY OWN PRIVATE VEHICLE AS ADVERTISING FOR YOUR COMPANY?PETER B.
Le client n'a pas laissé de commentaire.GREGORY H.
Location is very small and not necessarily able to handle the volume of business/equipment that it receives. With that being said, the staff is amazing and made my return seamless.ERIC G.
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!