Évaluations des clients U-Haul of Vallejo

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul of Vallejo

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bianca a. le

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Customer service is so unfriendly and rude.

Raymond C. le

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Truck was filthy and I was charged for gas for being barely passed a quarter tank mark and charged for a third day even though I brought it back the second day. Fucking ripoff

Sarah F. le

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The guys who work there made things run smoothly and they operated as a team. I was impressed for a busy saturday.

Robert M. le

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Customer service was respectful and curtious without being sappy and fake. I like that type of service and was suitable considering the type of business. The vehicle was not clean, but was not exactly dirty either - just a work truck as expected. I would rent again, and plan to in the near future for another move. Thanks.

Michelle R. le

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Need more detailed sign for key drop box. Was very confused on whether or not I was leaving it in the right location

Rebecca W. le

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The first truck I was given was on empty so I had to go to gas station and when I did I put 40 dollars in the tank of which came pouring out through an absolute hole in the gas tank. Had to return to get another and there were no more so had to switch to a smaller vehicle. Service was just fine but the truck was broken and the next vehicle looked clean but smelled pretty bad inside.

GENE E. le

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Le client n'a pas laissé de commentaire.

Linda C. le

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Le client n'a pas laissé de commentaire.

Andrea M. le

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Le client n'a pas laissé de commentaire.

Patrick S. le

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Fast, polite, and knowledgeable staff. I’ll be back again.

wen x. le

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Most of things were going well! But the fuel original level was very low and I had to spent more time in gas station; the foot brake’s function is very sensitive during turnning or low speed.

Richard J. le

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Have the workers be more organized. They couldn’t find the keys to the truck we were supposed to have. We were there entirely too long to pick up a truck. It took over a hour and the truck didn’t even have gas in it.

Ron D. le

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Le client n'a pas laissé de commentaire.

gregory W. le

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Le client n'a pas laissé de commentaire.

Lance H. le

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Everything was great!

Raymond C. le

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Very expensive

Dewayne B. le

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The person that helped me was awesome.; kind;respectful and professional and the staff. Treated me like I was a family member and fast service.

John F. le

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Better parking for those that leave their cars.

John G. le

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Le client n'a pas laissé de commentaire.

Pat B. le

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Again, check in, as at tre beginning of the run, wss fast and easy. The 26' van we rented had 146,000 miles on the odometer. It both leaked and burned oil; the transmission to driveshaft u-joint was worn and in danger of failure. The worst thing with the truck was the front-end alignment was shot. I had to fight thr wheel all the way from Chico to Napa, and at times was unable to keep the truck inside its lane. I'm an experienced truck driver, and this vehicle was not safe to drive, especially long distance on interstate freeways as I did. When told about these problems with the truck, the drop-off location manager was indifferent and began prepping the truck to be sent out on another run. I'll contact U-Haul costomer service to let them about these issues with the truck.

Wanda K. le

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The staff that was on duty on June 5th was very professional. The female and male representative kept their cool very well after a rude customer used profanity and kept yelling at them about his bill.

Anniemarie T. le

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Le client n'a pas laissé de commentaire.

kennith w. le

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Le client n'a pas laissé de commentaire.

DEBORAH M. le

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I was given a guarantee that the 15-foot U-Haul would be in Sonoma ready for me to pick up on June 1st. I had called approximately May 29th to ask that the an appliance dolly on that order as well. It was during this phone call that I was told I don't have a 15 foot U-Haul waiting for me I have a 10 foot Uhaul waiting for me. It took several phone calls to get this straightened out where I was then told that I needed to go to Vallejo the morning of my move to pick this up. In addition I was given a $50 credit towards the inconvenience of my experience with U-Haul, only to be told numerous times that I don't have a $50 credit showing on my order. Once I handed the vehicle in, I did not get a $50 credit then either. Yesterday I called Uhaul and the lovely lady took care of that $50 credit on my end. I have done business with U-Haul at least 10 times in my life and really feel that the customer service has gone downhill completely. Debra Mahoney

Ramsey A. le

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Le client n'a pas laissé de commentaire.

Mohammad S. le

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Every body in this location are professional,friendly,and take care of me.i rent Uhaul equipment every week from different location,but only I found friendly employees in this location.

krystal t. le

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My rep A. Fernandez was great. Made sure we had the truck for the amount of time necessary and supplies needed.

Staffan H. le

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Found the staff friendly and helpful when my original reservation could not be filled for reasons beyond their control. When I need a trailer or truck I always check with these folks first.

STEVE D. le

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Quick and easy

SERJIO S. le

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Le client n'a pas laissé de commentaire.

Bridgette W. le

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Le client n'a pas laissé de commentaire.

HAL C. le

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Very friendly drop-off staff person. The process went smoothly and quickly.

Jayme B. le

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Manager and staff had great customer service. They were able to switch my reservation to their location because the website chose a different one. My reservation was for 8am and the other location didn’t open until 9:30am. Improvement would need to be the website. They need to make sure it sends customers to the correct location for the time the customer booked

Rick P. le

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Le client n'a pas laissé de commentaire.

Rod C. le

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Le client n'a pas laissé de commentaire.

william b. le

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Courtney and Nigel are very professional and I appreciate their efforts -William

krishan c. le

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No problems. Great Service. Staff always very helpful.

Tina D. le

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The return of the rental was a swift and easy process.

Jim S. le

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Le client n'a pas laissé de commentaire.

JAMES B. le

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Nigel Singh Rocks! Everybody I spoke with was courteous, knowledgeable and professional.

Valente S. le

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May be just a little bit cleaner and less money per mile but it wad exalet work

Monique P. le

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Le client n'a pas laissé de commentaire.

bruce z. le

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great

Chawn J. le

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Le client n'a pas laissé de commentaire.

Juan Carlos P. le

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no comments

KEITH J. le

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Not much! Service was impeccable!

ARNIE C. le

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Le client n'a pas laissé de commentaire.

James C. le

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You guys did a great job getting me in and out quickly. Thank you

James V. le

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Le client n'a pas laissé de commentaire.

Linda S. le

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Le client n'a pas laissé de commentaire.

Lisa W. le

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Everything was good except the dollies sometimes have stuck wheels and make it hard to pull the appliances, but everything else was great. Keep being awesome.

Roberto B. le

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Just keep it up...you're doing just great!

Ivy L. le

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Le client n'a pas laissé de commentaire.

Kwame P. le

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Needs more customer parking.

Cheree B. le

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Le client n'a pas laissé de commentaire.

James S. le

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The only problem was that the battery only had enough power to start the engine 5 times. When I returned the truck and tried to restart it to move it in the parking lot, it wouldn't start. I've rented here once a year for several years, and this was very unusual for this U-Haul location. Luckily, it always started when I was using it.

Paul K. le

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The rental agent was by far the best/superior reason for the positive experience that I had while renting the trailer from this location. the logistics left me confused as I had scheduled the pick-up in one location (Napa) and then proceeded to be bounced from San Rafael 36 hours before rental to Vallejo (24 hours before) only to reschedule my route and timing at my destination.

Jacobo M. le

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Le client n'a pas laissé de commentaire.

Matteo O. le

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The truck that I rented was old and handled it terribly. They can use an updated box truck.

Dale H. le

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Le client n'a pas laissé de commentaire.

Steven A. le

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Le client n'a pas laissé de commentaire.

Steven W. le

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Le client n'a pas laissé de commentaire.

Robert y. le

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Le client n'a pas laissé de commentaire.

nahum r. le

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Location was well-stocked, although one vehicle option was currently unavailable/fully booked. Counter staff helped me consider options such as one-way travel. Could use better explanation of charges before committing to contract, but in the end I was fairly charged. Prior damage to the vehicle was clearly marked.

Duane L. le

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Le client n'a pas laissé de commentaire.

jettie r. le

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Le client n'a pas laissé de commentaire.

Rowald P. le

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Le client n'a pas laissé de commentaire.

William P. le

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Le client n'a pas laissé de commentaire.

pamela S. le

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Maintain the correct tire pressure. Keep up the good work.

Eric H. le

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There need to be something done about the reservation issues. I made a reservation days out. The night before pickup my location changed that was not close by costing me additional money in tolls. After going to the new location the piece of equipment never showed up and I was then sent to another location. So after the run around I finally got what I needed.

dave f. le

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Don't advertise a $19.95 price for a rental that you know will cost much more. By the time all the fees, taxes and mileage were figured in, my six hour rental came out to almost $80. I'm not saying I was cheated - I knew that stuff was coming, but next time I'll try to find someone who tells me the actual price up front.

Christopher B. le

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Le client n'a pas laissé de commentaire.

Daniel Y. le

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We did night drop. We have used this location in the past and always been very pleased with the service there.

Melton B. le

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Le client n'a pas laissé de commentaire.

dustin r. le

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Le client n'a pas laissé de commentaire.

charles w. le

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Le client n'a pas laissé de commentaire.

charles w. le

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Le client n'a pas laissé de commentaire.

NIkiyah J. le

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Le client n'a pas laissé de commentaire.

George S. le

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keep up good work. Very qualified employee

Ann K. le

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Le client n'a pas laissé de commentaire.

DEBORAH A. le

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Le client n'a pas laissé de commentaire.

jess l. le

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This staff is always efficient and helpful, I really like going to this location.

April W. le

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Quick, friendly, hassle-free check-in. I was able to get out quickly which meant I didn’t have to delay taking my volunteer friends to lunch as a thank you.

Fernando G. le

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Service gets a 10, cleanliness on the equipment needs improvement. Over all great experience, fast and professional.

michael b. le

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Great quick service

LOREN D. le

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We have been customers over the last 10 years. Noted weekend lines are usually long in the morning. Was glad to see more employees and very helpful. Afternoon crew looked a bit tired and seem short handed. Recommend to encourage customers to use app if will help expedite process. It was not clear and some customers were upset, suggest to have a separate line? Thank you!

James N. le

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Great customer service by All.

Artemio G. le

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i rate a 4 on location because it's in the crusty part of town, but the team i worked with was very friendly. the truck itself- the door was janky like it was hit in an accident and had to use a lot of force to close. i mean being that it's the only one in vallejo, and if there's no other choice then i guess this is a go-to? they did forget to apply my certificate from my last inconvenient experience, but i mean at least this team at this location (at least the team that helped me) tried to be as helpful as possible.

brian b. le

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If you paint "19.95" per vehicle use, then honor it. Also I did not receive a veteran discount. Which is why im leaving a comment. While you provide a "service", I think "uhaul" is big enough of a company to support this type of discount.

CALVIN F. le

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Le client n'a pas laissé de commentaire.

hoanganh c. le

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Wonderful customer service. Nigel was very patient, knowledgeable, and attentive. He was very accommodating to my needs. Of all the times I’ve rented from Uhaul, this experience by far has been the best no question.

Michelle B. le

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Le client n'a pas laissé de commentaire.

Rockefeller Y. le

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Le client n'a pas laissé de commentaire.

CALVIN F. le

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Always, the best place to rent best prices n And awesome customer service from mr padilla

Sigurid G H. le

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Le client n'a pas laissé de commentaire.

Treeny M. le

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Le client n'a pas laissé de commentaire.

Richard B. le

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Le client n'a pas laissé de commentaire.

Drew S. le

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Repair or remove tire pressure sensors. Have more staff to expedite checkout process. It took over 30 min to make it through the line

Barry Z. le

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Lines far too long and inefficiently handled. Need to revise customer service experience.

Ghoncheh S. le

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Le client n'a pas laissé de commentaire.

Zoee B. le

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Le client n'a pas laissé de commentaire.

Anthony R. le

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None at this time.

RIZHIA C. le

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The truck needs maintenance. Probably a wheel alignment or a power steering fluid. We drove the truck at 55 mph in a 65 because it keeps on leaning to the right every time. No backup camera as well. I would not recommend the store in Vallejo. They just pick the oldest truck to send it one-way to other stores. If you have a lot of trucks in your store that doesn’t get rent out often, make sure you still need to check them. Tires of the truck was very rusty as well. This is the worst uhaul I rented ever.

gerald m. le

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Well I had a hard time reading the gas gauge on the 10' GMC truck against the gauge on the paper work. Also when you go to put the gas back in the tank it will not show you the proper amount. Like the sending unit does not read the amount of gas properly and I had gas pouring out the side of the vehicle onto the ground!!! Might have caused a FIRE!!!

kathern m. le

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Le client n'a pas laissé de commentaire.

Peter S. le

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The transaction worked well.

Theresa H. le

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Friendly, quick, easy. Thank you ??

Matthew R. le

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Le client n'a pas laissé de commentaire.

Sunil G. le

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Good service

annie h. le

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I had a very scary experience driving in the dark with rain..The windshield turned white in the headlights in the oncoming traffic and I couldn't see through it. I tried wiping it. but it seems to have streams of white stuff coming down to the wipers. I found out later you had a button for soap in the wipers. I think it would be good to show the renter all the buttons and knobs before you give them the keys. Hope this helps the next person.

William P. le

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Le client n'a pas laissé de commentaire.

Sharlene K. le

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Given mixed information and threatened to be billed an additional amount by the manager when told by sales associate to just call to extend our reservation. Very poor customer service from the manager. Had to call 1800GOUHAUL to get the issue and they called manager, who said he was charging me $250 and was rude to the rep on the phone also. Corporate manager resolved the issue. I will NEVER go to Vallejo U-Haul or recommend them. Vacaville was VERY friendly and professional.

Elizabeth R. le

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I had to cancel my delivery because I got a call the day before the delivery letting me know there was a charge to have it sent back to my new house. It'd be nice to know before then. But everyone was super friendly and willing to work with me.

Ronald D. le

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Le client n'a pas laissé de commentaire.

ERSKINE J. le

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Le client n'a pas laissé de commentaire.

Miaoyan Z. le

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Le client n'a pas laissé de commentaire.

Chris C. le

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Le client n'a pas laissé de commentaire.

NANETTE C. le

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Smile

JEFFREY K. le

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location did not have what I wanted/needed and offered no help in trying to locate desired equipment (trailer).

william b. le

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I think the staff at the Solano Blvd Uhaul, are competent, professional and friendly. They are a credit to your company and will continue to use them as my go to rental location -William Berg

David B. le

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The latches on the box didn't latch so it was only the lock keeping the door on. I wish the latches actually kept the door shut. Maybe less dust would have gotten in to my stuff. But all my stuff arrived on time so, all in all, a good experience.

micheal v. le

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Doing a great job. Good work force. A credit too your company.

jeanna c. le

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Continue doing excellent customer service and rental transactions

Rene P. le

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Le client n'a pas laissé de commentaire.

Andre S. le

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Le client n'a pas laissé de commentaire.

Dick C. le

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Le client n'a pas laissé de commentaire.

Imani D. le

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The key ignition was a little faulty. Had trouble turning car on.

Alisa H. le

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The team was great and they offered exceptional customer service.

Jesus C. le

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Le client n'a pas laissé de commentaire.

Lori K. le

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Le client n'a pas laissé de commentaire.

MICHAEL S. le

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The truck I used really like crap but the people working there were very helpful and courteous

Maura T. le

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Nothing needs to be improved. The location was extremely busy and the customer service representatives were efficient and friendly. Sofia Jolivette was very professional and efficient. Highly recommend this location.

Lance S. le

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Le client n'a pas laissé de commentaire.

Eva G. le

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nothing everything was great

Mary Rose W. le

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Le client n'a pas laissé de commentaire.

CHET A. le

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Great staff at the vallejo store enjoyed renting from their

Roy R. le

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Le client n'a pas laissé de commentaire.

Freddie M. le

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Le client n'a pas laissé de commentaire.

Christine T. le

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these guys are great! very helpful

Kevin D. le

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Le client n'a pas laissé de commentaire.

Helena F. le

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I have no complaints. All were helpful, professional, courteous and knowledgeable.

kristoffer s. le

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Le client n'a pas laissé de commentaire.

noreen f. le

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Ensure there are extra trucks I initially requested a 26-footer the return time from another customer was 7:45 p.m. the customer call to inform U-Haul that the truck had broken down the truck had to be towed I ended up getting a 17-footer which all worked out I'm not really sure if I inherited the discount for the inconvenience I do not see that in my contract otherwise the 17-footer work out fine only because in advance friends and myself took a lot of items in our car but other than that the location the customer service the truck was great!

Jose L. le

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Le client n'a pas laissé de commentaire.

Torey A. le

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Le client n'a pas laissé de commentaire.

Adam R. le

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I can’t remember the gentleman’s name at the counter yesterday 3/30 and today 3/31, but he was fabulous. Just really cheerful, set us up to save money and was a great help. I’d come back just because of him!

Henry P. le

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Le client n'a pas laissé de commentaire.

sheila k. le

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Le client n'a pas laissé de commentaire.

Craig R. le

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Jesus is great. So helpful. He is an asset. He made my experience awesome. No waiting at all. Thanks Jesus.

Adrienne D. le

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Le client n'a pas laissé de commentaire.

Daniel C. le

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Great customer service Thank you

joya b. le

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The staff are great, they're friendly and customer service oriented.

Dawn R. le

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Make sure there is gas in the tank. I had to put gas in right away to use it and then more at the end. They should have let me return with the amount it had in the beginning.

Charles H. le

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Le client n'a pas laissé de commentaire.

CARLOS D. le

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Everything was excellent

Craig R. le

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Jesus was great. Very helpful and friendly. Made my overall experience awesome. Thanks Jesus!

LESLIE A. le

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Nothing! We’ll manage!! In & out so smooth!!

Robert H. le

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I was notified on the day of my rental that I was to pick up my trailer in Vallejo rather than in Santa Rosa, which is where I reserved one. Since that would be 50 miles out of my way and result in an extra 150 miles of driving (I was coming up from San Diego that day) I called Uhaul. I spoke with a customer service agent on the phone at 10:06 AM. I was told there were no trailers available anywhere in Santa Rosa. This made no sense since I had a reservation. When I explained this would result in 150 miles of extra driving the agent was empathetic. I said I had my tow vehicle, but not my hitch. I explained I could divert my drive to go through Vallejo, but I would need a hitch to tow the trailer. He said that he would put that in the notes and they would loan me a hitch for the rental in Vallejo. When I got to Vallejo the store did not have that note. The desk agent called the GM who was very rude. He was angry, demeaning and never once acknowledged the problem. He said they did not loan or rent hitches and I could buy one. He basically hung up the phone on me and said I could call Uhaul customer service. I did call and it was a horrible experience. Again, no apology, just a lecture from the woman who offered no solutions. She also basically hung up on me. The young man at the desk witnessed all of this and has a lot of empathy. He sold me the hitch since there was nothing else I could do. He gave me his discount and then discounted my rental. Why could he do this and neither of the two others senior to him do so? He should be promoted. He is the only reason I would consider using Uhaul again. Please review the phone calls and investigate. The GM should be reprimanded. He is rude and obnoxious and does not, I hope, represent the attitude of Uhaul.

Alex B. le

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Le client n'a pas laissé de commentaire.

Gary L. le

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Le client n'a pas laissé de commentaire.

Darrell M. le

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Le client n'a pas laissé de commentaire.

anthony k. le

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Service was more than expected, the truck was clean and fresh, check out, and return super fast. way better than other locations. Will let anyone I know or who asks where to rent a Truck. U-haul of Vallejo. A1.

Diana R. le

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Le client n'a pas laissé de commentaire.

stephen b. le

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they could use a larger facility, the place is packed with equipment, the lot is always full

Benson T. le

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Le client n'a pas laissé de commentaire.

EDWARD F. le

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I WAS THERE WITH 2 DIFFERENT SHIFTS. THEY WERE VERY PROFESSIONAL.

Kimberley C. le

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The customer service was outstanding. Thank you

karen s. le

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Le client n'a pas laissé de commentaire.

chris b. le

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Le client n'a pas laissé de commentaire.

Vincent C. le

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Every thing was so excellent.

Kenya P. le

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Keep up the excellent service. Thank you

ANTONIO M. le

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Thank you

Angela R. le

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I believe our left something in the truck I rented and would like it returned

Jeff N. le

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Calvin was amazing as he went above and beyond to make our experience easy and convenient. Thank You

Angelo L. le

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Le client n'a pas laissé de commentaire.

James W. le

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Le client n'a pas laissé de commentaire.

Angel C. le

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Very fast service, excellent!!!

micheal v. le

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Always have been treated fairly with great service at this location. Good job too your crew. Michael Vonder Haar

Johanna B. le

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Nothing but I'm hard of hearing and my rep spoke where I could understand her

joya b. le

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Calvin Fritz exhibited excellent service.

shanece s. le

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THANKS FOR QUICK AND EFFICIENT CHECK OUT!

Howard J. le

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Le client n'a pas laissé de commentaire.

Gilda B. le

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All the staff members were professional, friendly and very knowledgeable! Great customer service!

Melfin D. le

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Le client n'a pas laissé de commentaire.

Faith G. le

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Le client n'a pas laissé de commentaire.

THOMAS D. le

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Le client n'a pas laissé de commentaire.

Quintin G. le

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Need more customer parking

Renita H. le

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No wait very clean and great customer services

William A. le

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Le client n'a pas laissé de commentaire.

CURLY H. le

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Courtney was very rude and very disrespectful in the past when I attempted to make a reservation for a trailer. I wish i could speak to someone about the service I received from her.

Aykesha T. le

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Le client n'a pas laissé de commentaire.

Scott M. le

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Perfect experience. Really could not ask for more. They had my info, knew I was coming, were prepared with everything they needed. I was in and out in 5 minutes. The two ladies at the counter were cheerful. The lot attendant was fast - had me ready to go and was waiting for me for a lamp test. Return was even faster. The longest step was spinning the bolt up on the tongue lock. 5 starts to you guys, for sure!

Jose cruz C. le

Évaluation :

Le client n'a pas laissé de commentaire.

Justin G. le

Évaluation :

Everyone was great, well run store and excellent customer service from walking through the front door to handing the keys off. I learned about box recycling too, made my life much easier. Thank you to the team :)

Randy P. le

Évaluation :

Charged for a 3rd day when told to return by noon for no charge.

yvonne r. le

Évaluation :

Le client n'a pas laissé de commentaire.

Earnest B. le

Évaluation :

The gentleman that helped me his last name is Singh was amazing. Made the whole transaction painless

Robert A. le

Évaluation :

the personal at this location are the best I've had to do business with it's always been no problems when I need a truck. Felix and Courtney always do a excellent job. hope they never leave this location.

NANCY M. le

Évaluation :

Le client n'a pas laissé de commentaire.

Clarissa W. le

Évaluation :

Le client n'a pas laissé de commentaire.

Elsbeth B. le

Évaluation :

Le client n'a pas laissé de commentaire.

claudia s. le

Évaluation :

Better customer service from receptionist , friendliness is what keeps customers coming

Stanley W. le

Évaluation :

Le client n'a pas laissé de commentaire.

luis a. le

Évaluation :

Le client n'a pas laissé de commentaire.

Susan K. le

Évaluation :

The employees were very accommodating and pleasant. I couldn't have asked for a more pleasant experience during a stressful move for me. Thank you to the whole team at the Vallejo UHaul!!!

Luis H. le

Évaluation :

I loved the experience except that they charged my credit card multiple times and trying to get this matter solved it’s been a nightmare

job r. le

Évaluation :

Le client n'a pas laissé de commentaire.

Sarah E. le

Évaluation :

The entire store is mess from outside to inside. It's filthy outside. The kids there are nice but no flow, I was in line for almost an hour with a reservation. Got cussed out by another customer that was in line, reps did nothing, overcharged my bank card.

Thomas P. le

Évaluation :

Even with reservations, people in line waited for up to an hour to get their vehicles. Not sure what the solution is, but it was a little disappointing. However, staff was great, and vehicle was what I needed. Thank you.

woodi h. le

Évaluation :

It's been some time since I used U-Haul, but the ending balance shocked me. It was very expensive. $1.29 per mile is too much money.

Catherine G. le

Évaluation :

All good

William P. le

Évaluation :

Le client n'a pas laissé de commentaire.

Ana G. le

Évaluation :

Le client n'a pas laissé de commentaire.

Richard S. le

Évaluation :

Le client n'a pas laissé de commentaire.

Earnest C. le

Évaluation :

The staff was very interested in what I was doing and showed a genuine concern that everything was safe and that I got all the supplies needed for my job. Thank you very much for such excellent service.

Loren B. le

Évaluation :

Le client n'a pas laissé de commentaire.

Ken T. le

Évaluation :

Nigel was spectacular!! Great attitude. Very quick installation. Very professional. Would absolutely return to this Uhaul for any future needs. Thanks Nigel

Roberto C. le

Évaluation :

The location was not filthy, but it wasn't really clean and inviting either. It looked like a corner parking lot filled with vehicles and equipment; I was not necessarily expecting anything else.

lane l. le

Évaluation :

Le client n'a pas laissé de commentaire.

Ira S. le

Évaluation :

Was Greeted right away, by male and female staff personnel! Very, Very Cordial and professional personnel..was a pleasure talking to both staff personnel who greeted me! Their politeness on a scale of 1-10 a definite 15! Thank you!

Lee B. le

Évaluation :

asssddd

David L. le

Évaluation :

staff there was the most positive. I was a little worried about the location and security but after talking with staff felt better. Asst Manager Calvin was super helpful with good customer service.

Joseph S. le

Évaluation :

Nigel at the Vallejo store and Belinda in east bay scheduling get 5 stars. U-boxes not available as scheduled on either end. Nigel and Belinda were the only of 20 U-haul staff that took care of biz.