Évaluations des clients U-Haul of Vestal

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul of Vestal

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Tim L.
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Very easy to reserve online, people in store were efficient and friendly at pick up and drop off. Very smooth and professional operation!

Jon S.
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Friendly and fast service. Equipment was nice and return was after hours was simple.

Joshua M.
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Le client n'a pas laissé de commentaire.

Edward Q.
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i only use the vestal parkway. my customer rep said he was so busy AND gave me excellent service.

SUZANNE R.
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Le client n'a pas laissé de commentaire.

GANSEN L.
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The vehicle was great.

Gary C.
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Le client n'a pas laissé de commentaire.

MARIE A H.
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The representative that helped me said the dolly and moving pads were in the truck and there was none. The mileage that I was supposed to get credit for still has not been fixed and that was since Saturday. I called to see about the next show ze up truck and was told it would be almost double of what I already paid. Such a frustrating experience left message on Saturday for store manager to please give a call to discuss and still have not heard back.

Paul W.
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Le client n'a pas laissé de commentaire.

DAVIDD D.
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Dec 19 2017 I have a flat tire on 95 north in N C on your car tow dolly the wait time for help from u haul was very long this past Saturday front passenger tire blew on I was about 8 miles from your vestal N.Y. location n about 3 miles from your Binghamton N.Y. location your Binghamton location general manager was off the clock stop an change the tire for me tire blew out about 420 pm about 530 pm finally heard back U-Haul n wedsite is hard work with n 1800 phone number is useless the wait time isn't good I did call vestal location I ask for help Megan said there's nothing do help me special thank you gereral manager Jason in Binghamton N.Y. location any questions you call me 607 621 6686

Tina S.
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Le client n'a pas laissé de commentaire.

aaron O.
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Le client n'a pas laissé de commentaire.

Allan G.
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The truck had an air leak because the door wouldn't shut completely. I feel this should've been taken care of before I rented the truck. Fix it or take it out of service!

tim R.
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The 2 guys that I dealt with were very knowledgeable, helpful and professional .I was a retail manager for 32 years and would have hired them both in a heartbeat.

Gary C.
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Le client n'a pas laissé de commentaire.

Lori K.
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Le client n'a pas laissé de commentaire.

PAMELAJ H.
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U-Haul is very easy to rent from. They are polite, knowledgeable and flexible. I changed me last minute reservation pick-up and drop-off times with ease, no penalties or problems! I highly recommend them!!!

LANG JEFFREY G.
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The trailer that I rented was a little rough. Rusting edges, bent rails. Still worked but wasn't the best looking...

John J. F.
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Excellent!

Karl L.
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Much better experience that a couple of years ago -- when I felt like they were doing me a favor by renting me a truck. This time staff seemed really on top of things and quick to respond

CHRISTINE K.
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Le client n'a pas laissé de commentaire.

Heather E.
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excellent service, will definitely rent here again

James W.
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Excellent folks here, they are friendly and very helpfull.

David S.
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Le client n'a pas laissé de commentaire.

CAROL B.
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Le client n'a pas laissé de commentaire.

BARBARA H N.
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Le client n'a pas laissé de commentaire.

Peter F.
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Great customer service.

Cecelia J.
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Le client n'a pas laissé de commentaire.

JARVISANTOINE M.
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The individual who met my spouse and I as we were returning our van was not wearing a mask. I would not recommend this location during COVID-19 as some of the workers were not following protocols.

James W.
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Le client n'a pas laissé de commentaire.

George B.
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Le client n'a pas laissé de commentaire.

DIANA J.
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Le client n'a pas laissé de commentaire.

DAVID R.
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Le client n'a pas laissé de commentaire.

Mike M.
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Le client n'a pas laissé de commentaire.

JOSEPH LOUIS C.
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Le client n'a pas laissé de commentaire.

Lisa G.
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Again kind and considerate! Thank you Vestal U-turn!

linda B.
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Le client n'a pas laissé de commentaire.

Haden L.
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Le client n'a pas laissé de commentaire.

Michelle V.
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Le client n'a pas laissé de commentaire.

Stephen N.
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Service was quick and easy no hassles got my move done didn't waste time getting truck or returning it

SHAZARD H.
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great bunch of guys, friendly and professional

Mary H.
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Le client n'a pas laissé de commentaire.

SHEILA S.
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Le client n'a pas laissé de commentaire.

ANTHONY H.
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The rental was to be in Oneonta, which proved to make things inconvenient (2 days notice) to have to get a truck in Vestal. The Vestal store was great and their manager was very helpful.

Ken F.
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Le client n'a pas laissé de commentaire.

Kathleen P.
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Le client n'a pas laissé de commentaire.

Harjinder S.
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Offer in house movers

Derek M.
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Easy access in and out. Great staff and excellent customer service.

Daniel H.
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Le client n'a pas laissé de commentaire.

DARRYLW R.
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Le client n'a pas laissé de commentaire.

STEVENR H.
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upgrade the software for taking a photo per the 24/7 rental requirements.

Russell H.
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I had no issues with the online reservation process. Christian Tapia made the pickup and drop-off process quick and painless! Very professional!

ALANGARY H.
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Le client n'a pas laissé de commentaire.

William H.
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right the start of the rental they over charge my card and then overcharged me when I returned the equipment buy a lot for a wrong destination charge which I don't agree with my car broke down trying to get the truck back so yeah I did take it to a U-Haul dealership but I didn't take it to the specific one day they decided to bring it to

JOELC L.
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Christian was super friendly and very helpful

george S.
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Le client n'a pas laissé de commentaire.

frank M.
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Checked-in by Anthony Hall . Checked-out by Megan Londe at Vestal , N.Y. location . Your Staff was courteous and efficient . Small Van was exactly what I needed . Good job Uhaul .............. Frank Mayko.

Scott O.
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Le client n'a pas laissé de commentaire.

MAIREK L.
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Le client n'a pas laissé de commentaire.

Steven T.
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Le client n'a pas laissé de commentaire.

Shirelle J.
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After hours return procedure is long and tedious. Too many pics and different steps to return vehicle. Took way too long to complete

christine M.
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Great service. My only issue was that I was recommended a vehicle that was much larger than what I needed.

ROBERTEDWARD M.
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Everything went well! No issues to improve upon!

MICHAELALAN G.
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Twice in a month The binghamton ny office took my reservation an No THATS RIGHT NO truck was there for me , Your company reps can not be trusted!! My Time ,My Gas,MY FRUSTRATION-thanks Rating Is ON Vestal Not Binghamton -Bing Gets a Zero!!!!!!!!!

David D.
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Some one from 2 hours away, not local to my location, called and told me I had to drive to a Uhaul location farther away than the Uhaul location I wanted to do business with. Uhaul could not - would not deliver the truck to the location I wanted to do business with. If Ryder was local I would have used them.

ROBERTVINCENT B.
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It's lit

James F.
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we picked it up with a little less than a half tank of gas so we had to fill it up ourselves before we went on our trip. When I dropped it off there was a little more than a half of tank of gas in it .

ANTONIO N.
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The people there was very experienced and polite thank you

HARRY JR V.
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Le client n'a pas laissé de commentaire.

Keith B.
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Le client n'a pas laissé de commentaire.

CLAYTON W.
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Excellent customer service!

Joanne W.
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The gentleman who checked us in was very helfpul and accommodating. Wrong trailer reserved and he switched to what we needed.

LEONARDG P.
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Long story Call if interested 607 343 0811

Shannon W.
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Le client n'a pas laissé de commentaire.

MICHAELS W.
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The 26 ft truck I reserved was still not available after waiting for an hour past my original pick up time. As a result we were unable to move everything that was planned for this move and will have to make many subsequent trips.

Deborah S.
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I picked this location because of its location and hours. The drop off was speedy and the place was clean and well maintained. The personnel were professional and very helpful. Would highly recommend.

Cheryl J.
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this was the fastest check in and out ever -- and the most courteous -- parking was tight though and dark when I returned -- would have loved better lighting...thanks!

Micah L.
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Honestly, I am not being dramatic: this was some of the best customer service I've ever experienced. There were no issues that needed remedied, but these guys were on top of things from start to finish.

Tammy W.
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Le client n'a pas laissé de commentaire.

STEVENCRAIG A.
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Le client n'a pas laissé de commentaire.

David B.
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The employees at this location are excellent. Great customer service. The young man who checked me in completed his job perfectly. Explained all facets of the equipment I rented. He is a very dedicated employee.

Patrick F.
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Le client n'a pas laissé de commentaire.

Ranasia B.
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Didnt get furniture dolly even though i used the mobile app that was supposed to make everything “easier”. Was told on website one price and got charged more although the records says the lower price my bank statement says a higher price

kathleen D.
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The one employeewere very courteous. The wait inside to get the truck was over 30 mins because there was a long line and only one employee.

kathleen D.
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The truck was very lose and transmission seemed to be going.

ERNESTK F.
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Christian & Alec were both excellent to work with Rhanks

MICHELLEROBIN G.
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Le client n'a pas laissé de commentaire.

THOMASF M.
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Le client n'a pas laissé de commentaire.

evelin O.
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When we went to pickup truck one person was handling everything...Should have been at another person outside doing the job instead of him doing it all...It was busy....

Shirley S.
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The Vestal U-Haul was perfect,great place, very helpful

Evan C.
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I've had awful experiences with other U-Haul locations. This was seamless. The employees were helpful, the van was extremely clean and the drop off process was a breeze.

Dana I.
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Aways a great experience.

ERICJ O.
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Le client n'a pas laissé de commentaire.

dennis G.
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You sent me to a random location . Horrible experience.

Michael H.
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I had no issues at all. My entire visit was quick and easy.

SHANEWILLIAM V.
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Truck was clean, body damage was pretty crazy for a truck with 7,800 miles. When I left with the truck it sounded like I had a rock in the tire treads, found a bolt in the center tread line on the rear tire after moving and getting ready to return truck. Glad it didn't blow well I had the trailer loaded. Otherwise the guys working the location were great as always!

Rafat H.
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Drop off was easy, pulled in the parking lot dropped it and I was on my way in less than 10 minutes

David W.
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Le client n'a pas laissé de commentaire.

JAMES L.
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Le client n'a pas laissé de commentaire.

JOANNE E.
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Le client n'a pas laissé de commentaire.

Non reviews have been submitted for this location.

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