Customer Reviews for U-Haul Storage at S 40th Street
Location en tout temps  |  U-Haul Truck Share 24/7© Location

57 évaluations

767 S 40th St   Springdale, AR 72762

(479) 751-0261

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(479) 751-0261

767 S 40th St
Springdale, AR 72762

Services dans cet établissement :

Heures d'ouverture de l'établissement

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Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
4

Le client n'a pas laissé de commentaire.

Ashley S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Julie M.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Charley H.  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

RONALD H.  |  Expérience générale 
Évaluation :
3

The staff was friendly but not to helpful considering that my unit was correctly shut down like I asked it to be on Wednesday April 29! Due to this oversight I got charged again for a unit I'm no longer in, another 74,95 $

Jaivin G.  |  Expérience générale 
Évaluation :
5

I new GM who I spoke with on the phone was very nice and helpful.

cory m.  |  Premières impressions 
Évaluation :
5

Not having an office on site is frustrating. Our ceiling liner fell off but the only way to report that was by phone or to go to the main location that operates this storage. That wasn't very convenient. But that is the only negative comment I have regarding this location. I would recommend this storage facility to friends and family.

Beth B.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Juliette S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

cheryl c.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lance J.  |  Online Move In 
Évaluation :
5

The staff and manager went above and beyond to help me get the free storage unit we quilified for when renting a truck to help move a friend. Dispite the 1st 2 units being already occupied they quickly fixed the issue and the unit we had was even better than the other options. Thanks Blaine and staff for being the best yet of many U-Haul experiences.

Dana K.  |  Expérience générale 
Évaluation :
5

Clean & secure! Will definitely come back in the future

Mona M.  |  Expérience générale 
Évaluation :
4

Gate gets stuck often and have to enter access code several times.

John B.  |  Online Move In 
Évaluation :
5

Manager Blaine is very helpful as well as the lady who works at the storage facility. High;y recommend this property.

richard c.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jessica P.  |  Expérience générale 
Évaluation :
2

Everything was great with the storage unit I received. The biggest problem was that I was told on a Friday that I couldn't wait till Monday to make my payment unless I wanted to pay an extra 35 $which I felt was ridiculous considering it was just over a weekend so I could make sure my paycheck was in my account before I made my payment.

MICHAEL W.  |  Expérience générale 
Évaluation :
3

All great except the lot was still snow covered 3 days after the last snow. Had to clear an area of 1/2" ice & several inches snow to be able to unload.

CHARLES E.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jason B.  |  Expérience générale 
Évaluation :
5

Everyone very friendly

RONALD H.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Beth B.  |  Expérience générale 
Évaluation :
2

Le client n'a pas laissé de commentaire.

PAT B.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LaVonna S.  |  Online Move In 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Juliette S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rubin C.  |  Expérience générale 
Évaluation :
5

Had my storage unit for several years and not a single issue. Very clean and well maintained

DAVID R.  |  Expérience générale 
Évaluation :
1

Late fees are really high and i had to move my boat to a different spot due to building painting and the only spot that was left was hard to park a boat with a trailer in and i was never called back to notify me if the building was done being painted after 3 weeks

henry a.  |  Expérience générale 
Évaluation :
2

Manger does nothing wouldn't answer phone or emails because of his laziness could get cleared out of locker and had to wait to get money back

Patrick S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Beth B.  |  Premières impressions 
Évaluation :
5

Only needed it for a week. But it was really great.

George V.  |  Premières impressions 
Évaluation :
4

I never went inside the office at that location. As I was only there twice. Once when I brought our minivan to store it, that was late at night and the office was closed. The second time is when I came to let the tow truck driver in to take the van away. That was during office hours but also during Covid-19 pandemic.

Tyrone S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shannon W.  |  Online Move In 
Évaluation :
4

Everything was fine until i stopped going there. I live 1000 miles away and for a couple of years I spent time in the area for business. When i no longer needed to go there, closing the account was a problem. I could never get anyone on the phone, etc. until finally one day there was an answer to an email. Now it's all taken care of and the actual storage experience there was very pleasant.

BRIAN H.  |  Expérience générale 
Évaluation :
1

Upon check in, I was told I needed a name of someone of a different address. Well my husband is my only other contact and he lives at the same address I do. I'm not sure why you needed two different people's information to check out a unit. When I finally got the information to my unit, I went to store my items but there was a tie on the door that I was not told about. I called back up to the store and the guy just said "oh yeah that just makes them more secure, just cut it off." That would have been helpful information to have when I left the place initially because I didnt have anything to cut the thing off. Also how is that secure when literally anyone with a pair of scissors can get into it? It was unnecessarily stressful and Trent was not very helpful. When I cancelled the unit, I was on hold for so long I called back and got an answer, but there was no one on the phone. I could hear people talking, but not to me. When I hung up and called back it went right back to on hold.

ashley b.  |  Expérience générale 
Évaluation :
4

We left space spotless and moved out 15 days before end of cycle we paid for. We contacted manager that we had moved, she took down the space number and said, ok thanks. Weeks later-still billing us

Kendall S.  |  Expérience générale 
Évaluation :
4

It was a bit inconvenient to not have personnel on site but the office was not far away. Otherwise it was a clean and secure facility.

Jonathan B.  |  Expérience générale 
Évaluation :
1

Rented her for over 15 years. Used to be Issac's Storage. Since Uhaul took it over there has been 0 customer service. 0. And my move out was 8/31/19.

MARSHAWN W.  |  Expérience générale 
Évaluation :
4

Good experience

Santresa W.  |  Expérience générale 
Évaluation :
1

I was told by the in store clerk at 806 twin st, Springdale Ar, if unit was to small just call back to get a bigger one because she'd be staying late. Called and said couldn't help. Drove extra miles.

Jaivin G.  |  Premières impressions 
Évaluation :
4

I was very pleased with my rental experience with U-HAUL.

JANET H.  |  Expérience générale 
Évaluation :
5

Friendly staff explain everything’s clear and I loved it it clean also free 🔐

Carlos C.  |  Premières impressions 
Évaluation :
5

The customer service was above excellent, ,they answered all of our questions, and the service didn't take long at all, the storage units were very clean and was very secure with cameras everywhere.

Roland S.  |  Premières impressions 
Évaluation :
1

The website does not fully upload to the location. I had to go to a second location to get paperwork complete. When I got to the location, it had said RV storage but was only vehicle.

Jack M.  |  Premières impressions 
Évaluation :
2

Someone stole my tools and there is not ligth at the parking space also for some reason and why you guys not able to pull up the video for secure cameras so not good and not safe at all

edwin s.  |  Expérience générale 
Évaluation :
5

I reccomend this facility and company for any storage needs

David H.  |  Expérience générale 
Évaluation :
5

Congenial staff willing to assist. Nice clean storage facilities.

william w.  |  Premières impressions 
Évaluation :
5

Freddie and his staff are fast, friendly and very professional. Best I've ever dealt with in the rental and storage business.

jim h.  |  Expérience générale 
Évaluation :
5

The facility was convenient secure and a good value.

Sam S.  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Elizabeth A. 
Évaluation :
5

Thanks Freddie... easy and fast transaction...

Paul C.  |  Réservation 
Évaluation :
2

Uhaul was unprofessional and had many hidden fees. When trying to call the local office most calls were always answered by a call service and never at the actual store intended for the initial call.

jamie m.  |  Expérience générale 
Évaluation :
5

This what not the original drop off location that I picked online. When I went to the original drop off location, they had several trailers there but refused to take it. Said I needed to drive it to the other side of town near a mall. So I drove to the location above and they took it no problem, but that was a complete waste of time and gas. It was down a dirt road in sketchy looking place. Really think Uhual wouldn't have such a place. The original place was 2952 N. College Ave. Fayetteville, AR 72703. Very nasty looking place.

Terry S. 
Non reviews have been submitted for this location.

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