Évaluations des clients U-Haul Storage at Yuma MCAS

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Storage at Yuma MCAS

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Monika M. le

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I appreciate the fact that you took my check no body else would who was open your staff was 💯 percent excellent customer service.

Matthew S. le

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Awesome, great security and friendly staff

EDDIE Y. le

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Girl in office very professional, helpful and, answered all my questions

Hernel A. le

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Tammy runs a great facility. Staff is always friendly and available, and the facilities are secure and maintained.

John K. le

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Very helpful

ETHAN W. le

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Le client n'a pas laissé de commentaire.

Christian M. le

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Great prices and understanding staff

Gerardo C. le

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Employee was helpful. Only negative was worrisome, there was a dead mouse inside when we first opened the unit to check it out. Seemed to have just recently died.

Twyla L. le

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Staff was very friendly and helpful.

Laurie S. le

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Thank you for good service. original pick up should tell that when purchasing a lock at that office and customer was intending to use uhaul storage that they buy round lock. So not have t buy 2.

Randolph F. le

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Le client n'a pas laissé de commentaire.

Mike S. le

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Excellent customer service and very clean storage units and facility.

Alfred D. le

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Thank you

Thomas M. le

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The staff at this u haul location were very knowledgeable and helpful. Moving is stressful but they made renting the truck and getting a storage easy and stress free! Would highly recommend their services! Thank you

Zac M. le

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Alexander is the one who helped me. He was really informative, nice and polite.

Ethan C. le

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Very nice place with a lot of options on different units. Security features made it easy to leave and not worry about my stuff being stolen or damaged.

cecilia B. le

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Le client n'a pas laissé de commentaire.

Alexander M. le

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Le client n'a pas laissé de commentaire.

alan C. le

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Everything was wonderful Staffs and owner are friendly. Not every customer know how to check the gas meter and the car surroundings, so if possible that they could provide a guide line and lead customer along to check the car before they rent it then it would be wonderful. Lesser argument.

Michael D. le

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Great job by Elsie when I signed up for a storage unit Sept 19th. She was helpful and informative, taking time to show me the facility and assigned unit. The facility appears clean and well maintained

Kevin T. le

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Nothing that i can see, always clean vehicle, always ready to help secure a van when i need it and extend the days at the last minute

Debra W. le

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Friendly and professional with quick service

Nicole W. le

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When I moved in the guy was super helpful & when I moved out the girl was too & they were both really nice. It was a little hot in the hallways but it’s yuma. Items were protected. Bug found but dead.

Richard O. le

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I have used UHaul for all of my moving needs and I have to say this office has the best customer service that anyone could ask for. i will refer everyone to this location. Thanks for all the help

jesse b. le

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Top notch storage.... military friendly 👍

Alina T. le

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At first I was disappointed in UHaul because our original location to pick it up for changed 2 days before our trip. This was a huge inconvenience because we wanted to rent from the same place we are renting our jet skis. The AZ regional office rep that I spoke too was not helpful and was prettt much stuck up. She acted like she was doing us a favor when she called us “in advance” to tell us our location had changed even though we got the confirmation that it was available. They didn’t even offer to drop off the available truck or gave us a waiver on the extra mileage that would be accrued due to change of location. After all of this mess, I was glad that when we met Tammy to pick up the truck, she made the experience pleasant. Tammy was friendly, courteous and just overall pleasant to meet. She gave us an extra hour to return the pick up due to our jet skis rental facility not opening until after our return time frame. When we dropped it off, she also made it quick and easy. I would def recommend this place to anyone because of Tammy!

Katherine C. le

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Le client n'a pas laissé de commentaire.

Shantrese B. le

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👍

Bryant C. le

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They changed the allowed mileage and charged us. They also claimed we did not fill the truck back up when we did.

Twyla L. le

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Belen was very friendly, knowledgeable and efficient. Prices are reasonable.

Charles S. le

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I booked this rental for a pickup at 0800 on one day and a return at 1700 on a different day. I received a call at 0830 asking where the truck was. I was told if it wasn't returned in an hour I would be charged for another day. Then paid an extra 300.00 I wasn't expecting.

Princetta I. le

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Le client n'a pas laissé de commentaire.

Manuel F. le

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Service with a smile! Professional. Great value. Easy in, easy out. Awesome staff.

Kevin T. le

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Don't change, always friendly, helpful and willing to work with my needs-outstanding

Thomas P. le

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Nice place. Alarms on each unit.

Brentwood H. le

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A wonderful experience, staff was very helpful and facility in top shape. Great job.

Bernardina F. le

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I had used uhaul for many years and always had a great experience over all but the last person working in the office is not very pleasant. Let’s call it rude with a smile.

Timothy N. le

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It was in a great location. But I was only allowed to go to the storage during daylight hours, because my unit didn’t have any light inside for me to be able to see at night. I informed the managers.

Frances D. le

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Tammy & her staff were wonderful to me . They were very helpful & any question i asked was answered .I will go back to this office on 32nd each & every time i need storage or a rental.

Ismial R. le

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I moved from out of state and reserved my truck at a location. 30 mins before pick it time they tell me it’s at another location about an hour away even though I called earlier that day and confirmed

Diane Y. le

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Friendly staff and very accommodating. The inside units are clean and very easy to access.. The corridors are well lit and carts are provided for easy moving of your items. I highly recommend them.

Sandra A. le

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Pablo was very helpful and kind. Great customer service :)

Merle C. le

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The team at this facility is great, they work with you, and listen to your needs. Great team. Thank you for your help with our move you have made it stress free for storage. Once again thank you

Ricardo C. le

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Very professional staff

janice M. le

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Pablo is THE MAN, he is always such a pleasure to work with.

Patrick L. le

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Very friendly and helpful people. Easy check-in and check-out process.

john F. le

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Not a thing The gal that rented me a truck was was very professional I would Recommend this location anytime

Patrick L. le

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Fast, easy, no hassle in and out sign up. Friendly people. Much better than other local place that treated me like I was worthless and wanted me to sign my belongings and life away. Thank You.

frank w. le

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Great to deal with

Patricia W. le

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Le client n'a pas laissé de commentaire.

frank W. le

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Le client n'a pas laissé de commentaire.

Carlton J. le

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Would use U-Haul again; it was more like a friend helping you out than a business. I can say this because I had a lot of challenges during this trip and U-Haul was great and did not matter what location or person I spoke with or location what a great experience. Will use again soon when I purchase home and take stuff out of storage.

Robert G. le

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Thanks

kimberly h. le

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Ty for all your help, fast and easy

Jose M. le

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The place was clean. The person was awesome and show us the place and help us.

Debra S. le

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Le client n'a pas laissé de commentaire.

ETHAN W. le

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Le client n'a pas laissé de commentaire.

janice m. le

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Great staff and very patient while we chose the food unit we think will do, only drawback is distance from my new to me home

Larry M. le

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The customer service rep. Was very helpful when it came to the storage facility personnel and I would use uhaul again for my moving needs

ulysses W. le

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The staff was so friendly and accommodating. It is a delight spending time and money there.

Sharayah M. le

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Very professional and friendly. Thank you!

Yolanda P. le

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Friendly/knowledgeable crew---made storage rental run smoothly.

PAULETTE L. le

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Very clean. Staff was great. There’s a fat cat that lives upstairs that i enjoyed. Would rent again in the future if needed.

Amelia S. le

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Customer service was great very professional!

Kacy O. le

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Satisfied.

Mary M. le

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Le client n'a pas laissé de commentaire.

Maria P. le

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Excellent service-friendly and understanding staff, would definitely recommend to everyone!

Christopher J. le

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Le client n'a pas laissé de commentaire.

MARGARITA P. le

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Sta

Florence & Rodger G. le

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We have no complaints

Jennifer p. le

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Great people in the office. Moved from CA to Yuma everything went into storage until escrow closed. Finally in our new home. Thanks 32nd Street UHaul in Yuma AZ!

tracy r. le

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Every one that helped us has been very helpful and friendly!

ARLEEN O. le

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My Aunt Arleen not only found a place to keep her belongings safe, she found people who became great friends.....Thank you!

HANNAH C. le

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best storage unit iI have ever Had

LORETTA H. le

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Very polite individuals.

Kirk S. le

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Very helpful staff.

Steven F. le

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Pablo was very helpful

Ernie M. le

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Great service . Friendly staff

Kimberly G. le

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It would be nice to have a sevcired gate around the storage units. I never experienced an issue with my unit and security cameras were in place and operating. Staff was always friendly & helpful.

Suzanne S. le

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n/a

MARIA M. le

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Service was great. We weren't sure if we qualified for a free one month rental because of a truck rental from CA and the employee mentioned it without us asking. All employees were friendly.

Metro H. le

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it was fun

Claudio C. le

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The employee that assisted us was great. He explained what he needed from us & took us to the storage unit. Very polite & professional.

Kevin T. le

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Le client n'a pas laissé de commentaire.

Nicole C. le

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Tammy and the other staff were absolutely amazing! I’ve rented a couple trucks, a van, & a storage unit. Each encounter I had was excellent. I highly recommend this location next to the Yuma airport.

Bradley R. le

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Very clean and acessable. Thwe the staff was friendly and very helpful.

Deborah R. le

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Great service!

diana G. le

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Quick and easy transition

VICKI C. le

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Staff went above and beyond to help me !!! Highly recommend this facility!!

Daniel L. le

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staff always pleasing and efficient.

Carolyn W. le

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Elise was awesome and helpful. She answered all our questions and was kind enough to notify me when the storage locker was changed. She was very courteous and professional

Jesus M. le

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Le client n'a pas laissé de commentaire.

JO RENE G. le

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It was great.

Larry P. le

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Le client n'a pas laissé de commentaire.

Anthony C. le

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Le client n'a pas laissé de commentaire.

VICKI C. le

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Friendly, efficient

TERESA M. le

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Price a little high considering I had a storage for 4 years. Other than that I was please with the service.

Shannon K. le

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The staff here were amazing. Very professional and very helpful. I had a great experience and would recommend u-haul to everyone!

Dean T. le

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Very helpful staff

maria r. le

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The staff was amazing! My experience was awesome! I would definitely recommend.

Angel O. le

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Le client n'a pas laissé de commentaire.

louis n. le

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The service was great so was all other s

Joy P. le

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Thank you!

omar i. le

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The staff is really friendly and helpful they take care of the facility and their customers. Thank you Tammy and Richard

carlos r. le

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AWESOME Service. The gentleman that assisted me was very kind and helpful. He is an asset to your company.

Colleen A. le

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If I ever need to rent a storage place or truck you would be first on my list.Your security alarm excellent too.I felt very secure there.The storage was very clean and the service was ooutstanding.

john s. le

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Excellent facilities.

John J. le

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1 week prior I attempted to rent a truck from the 4th Ave location. I reserved the truck 2 weeks in advance & told the attendant I needed a truck with a ramp. When I went to pick up the truck I was told there were no trucks with a ramp available & the truck size I reserved had no ramp. Were it not for my need I would have gone some other place. I would go to the 32nd St. place again, but NEVER from the 4th Ave. place again, the people there know nothing about their equipment nor do they care. They are there just to get a pay check & nothing more.

Debbie S. le

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Conveniently located. Very clean. Friendly staff.

Jeff C. le

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The staff at this u-haul were very professional, I felt very safe, leaving my belongings there. Very convenient for me to stop by and access my things . Clean and friendly .

Jami C. le

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Le client n'a pas laissé de commentaire.

Meghan W. le

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Told me I was fine to keep it a little bit longer but didn’t tell me they were going to charge me another full day

ANDREW W. le

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Awesome, quick and easy, no hassle.

Lisa E. le

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Have a drop down step so it is easier to get up into the truck ????

Robert S. le

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Le client n'a pas laissé de commentaire.

lisa B. le

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wonderful service!!

Daniel J. le

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Fantastic customer service. Staff went above and beyond. Overall very satisfied with my experience.

joann S. le

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Le client n'a pas laissé de commentaire.

Elizabeth R. le

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Nothing the customer service and service itself was great..i.m glad i didnt listen to my son and went to budget because eventhough their milage is cheaper,their customer service is awful.

Shantrese B. le

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Le client n'a pas laissé de commentaire.

Amanda B. le

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My uboxes were late, I was told about a refund of $100 and so far no one had contacted me about it. The Attleboro location was terribly understaffed and I would never ever go back. I'm highly disappointed in all the customer service issues that went on. Amanda 508-386-6915

Christine W. le

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There was a problem with the billing but the manager was very helpful and understanding and resolved the matter. Thank-you for all of your help!

Patricia Z. le

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Price quotes should be within a reasonable window of cost. I was quoted $178 for a Saturday p/up and Sunday return with estimated miles of 440 miles (phone) when I arrived I was told $213 (and I gave the allowance of taxes and my option to purchase insurance at $10@ day,but after I left I noticed the estimated miles were listed as 320 even though destination was not changed and then charged for being over that amount. Also, attention to detail is strongly recommended since we found out only after we returned they did paper work for one vehicle and we were issued a different one. Also, plaqcard on vehicle (van) was advertising $19.95 @ day and we were charged $79 @ day. Not at all happy with the service we had and final cost was $287. A far cry from $178 and even $213. Not happy at all.

Ceara H. le

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Don't charge card twice Only once.

chad R. le

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Le client n'a pas laissé de commentaire.

KATRINA C. le

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Very helpful and friendly people on staff. Thanks so much.

stephanie S. le

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Le client n'a pas laissé de commentaire.

Kelley M. le

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Le client n'a pas laissé de commentaire.

beth P. le

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Le client n'a pas laissé de commentaire.

Linda Z. le

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Pleasure doing business with your company... needed the unit in a rush... got it pretty fast... also, very professional and courteous atmosphere... thanks so much. Linda

delores I. le

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Le client n'a pas laissé de commentaire.

Mary M. le

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I rented a U-Haul moving van and needed to extend the time that I had the band several times and when I returned the van, even though I paid in full and there were no damages to the van the manager was not very nice he was angry and because of the time I had the van. I don't understand that. Next time I will spend my money with a competitor rental.

DAVID Y. le

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Upon arrival to pick up the truck, I was informed that the TPMS is showing a low pressure event on the tire because the previous renter had a tire blowout and now the spare tire was being used. The agent informed me that there was no spare at this time but it should be okay.

BILL S. le

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Le client n'a pas laissé de commentaire.

Aimee V. le

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NA

Grant M. le

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The service, facility and pricing cannot be beat! We will rent from then again for sure!

JOHN L. le

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This business was fantastic in both renting me a truck and securing me storage. I made a phone reservation through the switchboard. I arrived less than 30 minutes later, the truck was waiting for me out front ready to go. It may not seem like much but the owner there (Richard) did every thing he could to make me feel like a valued customer, and not just a pipeline for money.

BARBARA W. le

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Friendly, fast, helpful & reasonable - Thank you!

michael K. le

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Great efficient staff Keep your operations with this excellent service and customers can't go wrong

Stephanie D. le

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Le client n'a pas laissé de commentaire.

Ashley A. le

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This would be my 2nd time renting from uhaul and storage off of 32nd street. Like before Tammy and her staff were amazing!!. I needed a truck in 15 minutes for 3 hours and when I arrived it was already waiting in a convenient location to drive off after I finalized the reservation. Accommodating, friendly, and professional. Love! Love! Love! The experience.

Micaela J. le

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Very professional and helpful..will recomend to my friends and will use their service without a doubt..Great costumer service!!!Thank you

Ashley A. le

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Tammy and her staff went above and beyond to provide the best customer service. I've been a valued customers of uhaul for 10 years and this has been by far the experience that makes me NEVER want to leave uhaul. Will recommend Uhaul, especially Tammy and her staff, to friends and family.

CESAR C. le

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Le client n'a pas laissé de commentaire.

Brian M. le

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Le client n'a pas laissé de commentaire.

ginger O. le

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Amazing customer service from Pablo and Richard. Will definitely be using you guys soon.

chad W. le

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This location exceeded all my expectations. Very fast and friendly service.

rodny W. le

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This worked very well for my short term need to move furniture. The men were very helpful and took care of business. Thanks

James H. le

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Great customer service!!!!!!! Very pleased.

Shirley F. le

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Le client n'a pas laissé de commentaire.

Sarah M. le

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The rentals it self was really expensive however Richard provided us with very friendly customer service.

Jeannene Y. le

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Le client n'a pas laissé de commentaire.

anita P. le

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The people who took care of me were very nice and helpful both places on 4th ave and 32nd st in yuma az thanks for all your help

John O. le

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Great experience. Thank you.

anthony P. le

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Afterhours drop

chad D. le

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The interior air conditioning that costs 5$ extra really does not make a difference. Besides that, I felt this was a fantastic location with great staff.

sara B. le

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Thank you for an amazing & fast experience. My husband & i were very pleased with the great customer service we had on 6/21/16. Thanks once again...we definitely will be going there from now on.

Cinthia B. le

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Everything was awesome!

Adam P. le

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Great customer service and nice people. Im usually lazy with writing reviews but they deserve one. :)

Jay B. le

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Le client n'a pas laissé de commentaire.

FRANK M. le

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Great service!

Elizabeth P. le

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The whole experience was excellent in every way. The staff was courteous and the truck was easy to drive. Thank you for such good service.

marilyn L. le

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Le client n'a pas laissé de commentaire.

barbra G. le

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Very cooperative and helpful. Easy transaction. Really like this location.

Leah Carroll C. le

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Le client n'a pas laissé de commentaire.

Victoria P. le

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Was charged up the wall for gas when we only went 10 miles in total and replaced the gas with what we received the uhal at

Robert M. le

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Le client n'a pas laissé de commentaire.

SUZANNE E. le

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Nothing.

ORVA K. le

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I can't think of anything to improve U-Haul's service because it was truly excellent.

AMANDA U. le

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Le client n'a pas laissé de commentaire.

YUAN T. le

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Le client n'a pas laissé de commentaire.

BRAD K. le

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We are extremely disappointed that the truck size we reserved was not available and we were made aware of this 1 business day before our scheduled pick up date.

Javier S. le

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Very professional personnel and pleasant, easy to work with Thank You

DOROTHY R. le

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Le client n'a pas laissé de commentaire.

SANDRA M. le

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I think the prices are to high

clinton R. le

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Le client n'a pas laissé de commentaire.