Le client n'a pas laissé de commentaire.Heike K. | Online Move In
Customer Reviews for U-Haul Storage of Bethlehem Pike
Location en tout temps
U-Haul Truck Share 24/7© Location
Pour nous contacter
Colmar, PA 18915
(N Of Montgomeryville Mall)
Services dans cet établissement :
Heures d'ouverture de l'établissement
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It's the way we allow you to pick up your truck at anytime, day or night, using your mobile device. We are always open on your smartphone to Make Moving Easier©.
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Yajaira S. | Expérience générale
Le client n'a pas laissé de commentaire.Cheryl G. | Expérience générale
Le client n'a pas laissé de commentaire.Jackie F. | Expérience générale
Le client n'a pas laissé de commentaire.Nicole S. | Expérience générale
Le client n'a pas laissé de commentaire.Jonda S. | Premières impressions
The office is very nice but not sure if "unit" floor was/is cleaned between renters. The floor tiles look dirty and are broken off/ no tiles toward the back end of the unit. Not sure if this is the normal condition? Process is not set up that I could have looked at it and compared it to another to make a choice regarding floor.Doreen G. | Premières impressions
Le client n'a pas laissé de commentaire.Mamadou M. | Expérience générale
I don’t know anyone that would go anywhere else Plus the associate that assisted me was extremely knowledgeable and extremely helpful in the entire processAndra a. | Premières impressions
Le client n'a pas laissé de commentaire.Sandra K. | Online Move In
The staff were exstreamly helpful and professional.It was a good choice to come to uhual.Aaron H. | Premières impressions
Le client n'a pas laissé de commentaire.Zenisha p. | Online Move In
Le client n'a pas laissé de commentaire.Dwayne R. | Online Move In
Le client n'a pas laissé de commentaire.Yuliya P. | Online Move In
Le client n'a pas laissé de commentaire.James W. | Online Move In
Filled out my move in info at 4pm on a Thursday. Lock and keys were in my storage unit for me an hour later when I arrived. Very quick and easy. Unique key-code access is nice too.Nicholas H. | Online Move In
We reserved a 10x30 online and when we got there where told that they had no 10x30 units and only had 10x20. With them knowing what was reserved they should have call me ahead of time to inform me of this and let me know. I was offered a second 10x20 unit which would have doubled my monthly payment.Viki A. | Premières impressions
Le client n'a pas laissé de commentaire.James S. | Premières impressions
Very convenient being able to complete the rental process online.Stephen S. | Online Move In
I have worked with the varying staff members over the years and everyone is always helpful and courteous. I have not had an issue with facility or the staff thus far.CARLISE C. | Premières impressions
The Manager, Robert at the U-haul Colmar is not co-operative. He doesn't guide you in any way and asked me to call customer care for everything. Then why would you need a manager at each location if one has to call CCKarunakar M. | Online Move In
I went in to rent a unit unsure of the size I needed. I was shown the different size units by your sales rep. Unfortunately, I didn't get her name, professional and extremely helpful.Susan H. | Premières impressions
The first couple of weeks were ok. But for the last 2-3 weeks EVERY time I go by the gate is open. No access code needed. Part of what I am paying for us a secure unit. A gated unit.Eva s. | Premières impressions
Great service by Tina.Vincent G. | Réservation
Excellent customer service, the truck was ready when I arrived and it was clean.Edward M.
Excellent serviceLinda H.
Le client n'a pas laissé de commentaire.Michael C.
Le client n'a pas laissé de commentaire.Darral A.
Have employees that know how to utilize the computer systems, employees who are competent in their work, employees who don't argue with the customer, and who can charge a card and bill appropriately.Daniel B.
Le client n'a pas laissé de commentaire.James B.
Le client n'a pas laissé de commentaire.BOB K.
Le client n'a pas laissé de commentaire.jane Z.
Excellent customer service!Patricia S.
Tried to use mobile to get keys. Gave up after a while and the woman inside booked my reservation and got me the van while I was still waiting for mobile to go through. Don't push the mobile option on people until it's ready to go. If I had tried to pick up when the store was closed I would have been insanely frustrated. Please let the woman know SHE is the reason I'm happy with my service today.Sarah J.
Le client n'a pas laissé de commentaire.sam M.
I m satisfiedEzazul H.
Le client n'a pas laissé de commentaire.shirley K.
The computers were down both picking up and dropping off the truck causing a total of 80 minutes of lost time. It was not the employee's fault as they were trying. Not fair to them or your customers. Very frustrating!MaryBeth M.
The U Haul rep was great! She made the entire process so easy. This is the second excellent experience that I have had at this location.Deborah M.
Very accommodating to the fact we kept the truck for an extra day. Would definitely rent again with this location in Colmar.denise F.
The employees were outstanding. The van was clean as a whistle and a pleasure to drive. 5 star rating. The whole process from start to finish was easy.Deborah M.
We were originally going to pick up the trailer at Dublin hardware store in Dublin Pennsylvania. The owner was quite rude and inform me this is just a part time job for him and if I showed up slightly late he would turn me away. It would have been more convenient but I have used the Colmar store often and it has never disappointed.Kim H.
Le client n'a pas laissé de commentaire.Sherry W.
Le client n'a pas laissé de commentaire.james S.
Le client n'a pas laissé de commentaire.Michael L.
Le client n'a pas laissé de commentaire.Paul D.
We ended up at this location when the neighboring location couldn't help us! The attendant on duty was excellent! The facility and truck were immaculate!adrian K.
Le client n'a pas laissé de commentaire.michael M.
Le client n'a pas laissé de commentaire.pam S.
Everything was great! Thanks!Dave H.
Le client n'a pas laissé de commentaire.Ryan L.
Le client n'a pas laissé de commentaire.john F.
Le client n'a pas laissé de commentaire.John M.
Le client n'a pas laissé de commentaire.Doris L.
After a botched delivery from POD the associate at U-Haul made this portion of my move really easy. I was happy that he was able to accommodate my request and he was pleasant.Nicole N.
Le client n'a pas laissé de commentaire.Charles G.
The employee was unfortunately swamped when I went to pick up the truck. I had done the quick pick up on line and yet I was kept waiting for a half an hour due to the shortage of help.Marc M.
Wasn't taken care of until 6:49 when I had a 6:00 pick up. Was given a 24 hour rental, then received a phone call at 4:00 the next day telling me to bring my truck back now because someone else needed it. No credit given, still charged full price but didn't receive a full service. Very disappointed, angry and will most likely not use UHaul again.Michael D.
Le client n'a pas laissé de commentaire.Kimberly T.
Everyone was very nice and we had no problems with the rental but it smelled really bad inside! We had to drive with the windows open the whole time. I was worried that the stuff we were moving would smell from being in the van.Karen M.
Your all great!! Thank you.James C E.
Location and worker was great. We initially tried to do the pick up through the ap, which went smoothly up until the point of â€˜live verification' of the headshot and license. The â€˜asking for an alternative contact' portion was confusing. It could be better explained that it's just for the account - it makes it sound like they're going to call that person to confirm your identity. We finished checking in, inside the store and the person told us an alternative was in the account already and explained what that step was.Tyrone B.
Great workerMark Allen B.
Le client n'a pas laissé de commentaire.PAUL C.
Le client n'a pas laissé de commentaire.Bert H.
When I rented the Uhaul it was on 9/16 of a tank. When I returned it it was on Full. There was no thank you or reimbursement for the extra gas. I've rented in the past and been reimbursed for extra gas. The whole experience was a true nightmare.Jen S.
Le client n'a pas laissé de commentaire.Edward B.
Le client n'a pas laissé de commentaire.Carol S.
It was horrible.. they didn't have my tow dolly at my location in Horsham.. so I went to another location to get it.. then when I tried to return it to Horsham they said they couldn't take it back.. I told them I was leaving it their and it was uhuals problem.Alan W.
Le client n'a pas laissé de commentaire.Mark S.
Le client n'a pas laissé de commentaire.JUILE T.
Excellent customer service. Very polite.Karla B.
VERY NICE LADIES THAT ASSISTED ME AND VERY HELPFULlaurin S.
Original location 2111 Bethlehem Pike was a â€œ0â€ score. I wasted 1 hr going thru 9 of 10 U-Haul.com steps to dispatch the vehicle only to find that the absent site manager had failed to place the van keys in the lock box. Very disappointing, I won't forget this frustrating failure by U-Haul.James L.
The truck was fine, but I had ordered furniture dollies online. They do not have them. Apparently most locations do not have them. So, then why are they available on the website. It made the move much more difficult. Had we known, we would have made other arrangements. It will now be hard to trust this company.Debra M.
Issue may not have been locations fault but corporate problem! The check in process was not clear. I was not able to pick up my vehicle at the reserved time because there was no code given to access the key safe. I had to delay my plans until the next day when I could get in and speak to an actual person. I tried to call customer service several times and sat on hold for almost. A half hour!!John W.
Le client n'a pas laissé de commentaire.Jonathan S.
First the rep opened the door and hit the truck parked next to the one I rented- dinging both of them. I didn't get a credit for the dolly I didn't use. The transmission was slipping which made driving at normal speeds difficult. Then you try to say I scratched your truck when there is no way possible that happened! I have rented from I haul for years but after this experience I just don't know if I will againMaria D.
Le client n'a pas laissé de commentaire.Michael D.
Reserved a truck in advance. Was rented out from under me.Michael D.
Le client n'a pas laissé de commentaire.Amy D.
Truck did not have the dollies in it, and Jane had to find them to put them in. Also, previous customer returned truck with only an 1/8 of a tank of gas, but Jane took care of it, and I got a credit for the missing fuel, which I did put into truck prior to returning it. Customer se5vice at this location is very good!Cindy M.
Le client n'a pas laissé de commentaire.Jeffrey T.
Le client n'a pas laissé de commentaire.Patricia D.
Le client n'a pas laissé de commentaire.Ernest B.
The people who were at this location are awesome!! I've rented several times and they are all friendly and helpful. A Great team !vicki P.
Le client n'a pas laissé de commentaire.Dennis M.
Le client n'a pas laissé de commentaire.John T.
Very accommodating group, good job.John T.
Le client n'a pas laissé de commentaire.John C.
Le client n'a pas laissé de commentaire.DEBORAH M.
Le client n'a pas laissé de commentaire.DEBORAH M.
Le client n'a pas laissé de commentaire.francis S.
Le client n'a pas laissé de commentaire.RODNEY H.
Le client n'a pas laissé de commentaire.Mike M.
Le client n'a pas laissé de commentaire.Stanley H.
Le client n'a pas laissé de commentaire.Kerry M.
Le client n'a pas laissé de commentaire.Patricia K.
I am filing a complaint. I reserved a Uhaul 2 mins from my house, only to find the truck was not there and corporate had switched my reservation to a location 8 miles away and a 20 min drive. I had to pay an additional 16 Miles to Uhaul due to their mess up. I am more than a little pissed off.Kim E.
The problems I had with my rental were not due to the pickup or drop off locations. It was the from the scheduling, customer service and traffic departments. They would be rated as poor.Richard L.
Very courteous, helpful and professional.BILLY C.
I rented at a location near me, then U-Haul made me go to a location 8 miles away and made me pay the extra mileage. I am convinced I they did on purpose for extra revenue. For this reason I will never use U-Haul again.randy Z.
Easy, efficient, safe and cost effective rental; knowledgeable and friendly staff.Barbara L.
Le client n'a pas laissé de commentaire.Adam M.
Jane at the colmar location was great! Will use this location again.Lynne S.
I will never rent from uhaul again and will make sure people I know don't either. I was miss lead the entire team and the prise I was quoted was almost triple when I got there to pick up the truck. .awful experience..never againJosie T.
Get your manager there more help ..he's doing a fantastic job!Joe L.
Le client n'a pas laissé de commentaire.Lois H.
Le client n'a pas laissé de commentaire.Mark A.
Truck was available when scheduled and performed the job we needed it to do. Staff were pleasant and on-point. What else can you ask for?Gregg M.
Le client n'a pas laissé de commentaire.Laura S.
Le client n'a pas laissé de commentaire.Sean L.
Le client n'a pas laissé de commentaire.GARY B.
Le client n'a pas laissé de commentaire.peter W.
Le client n'a pas laissé de commentaire.Rudy L.
Le client n'a pas laissé de commentaire.John L.
Very nice staff, very satisfiedjohn R.
Le client n'a pas laissé de commentaire.William F.
Le client n'a pas laissé de commentaire.Charles F.
Le client n'a pas laissé de commentaire.Sharon G.
Both Kathleen and her coworker were wonderful to work with as both were exceptionally friendly, attentive, helpful, efficient and professional. Merci!Michael L.
Easy access to location, quick check in and check out, clean, newer equipment, truck ran / performed really well. Great customer service!Sandra W.
Le client n'a pas laissé de commentaire.Richard M.
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