Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Worst experience ever your policy of forcing customers to relocate your vehicles or charging them double to return it where I picked it up is wrong We couldn’t leave our car at the drop off because it was a crime infest part of town
Also U haul kept calling me to arrange for drop off when it wasn’t due yet very annoying while trying to move
Christina Cook
Évaluation :
5
Access hours. Would like later evening access hours.
Jack Wise
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Kimberly Lilly
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
WARREN ERICKSON
Évaluation :
5
Kelly and her staff were amazing to deal with and we will definitely use U-Haul in the future. What a great experience. Thank you all
MARC MALMER
|
Expérience générale
Évaluation :
5
East returns.
Rick Goble
Évaluation :
5
Kelly was awesome, she gave me a grand tour at my pace.
LEON GATTIS
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Rosie Tate
|
Premières impressions
Évaluation :
4
I feel that the Uhaul storage experience was above average, I would have chosen excellent except for one issue, storage customers are paying monthly in advance, which is expected, but when the customer moves out after the monthly pay date there is no partial refund or pro-rated portion. So if the said locker room is rented in the same month by another customer, that's free money . I don't feel that is fair for a large corporation such as Uhaul to treat their customers.
Kenneth Madison
|
Expérience générale
Évaluation :
4
The only issue we had was that the drop off location was incorrectly entered when we picked up the truck and I didn't notice the error until I went to drop it off and they told me I had to drop it off at a different location than I had expected or pay a penalty. Since the incorrect drop off location was only about 30 miles away I just drove there and dropped it off.
Doug Meyer
Évaluation :
5
The staff was super helpful with a motorcycle move i had to make.
Samuel Schellenger
Évaluation :
5
Le client n'a pas laissé de commentaire.
Stephen Sanchez
Évaluation :
5
Le client n'a pas laissé de commentaire.
Tyra Asanuma
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Paul Williams
Évaluation :
5
Something about how well run this particular Uhaul is run- It's way better than the other UhaulsI have attended!
Greg Smeester
Évaluation :
3
The employees I dealt with in person were very friendly. The woman that called me about my reservation was not.
Jeryl ONeal
Évaluation :
5
Le client n'a pas laissé de commentaire.
Randolph Peterman
Évaluation :
5
The people that helped me in the office and the yard were very professional and courteous
Jeff Collins
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jerry Carlson
Évaluation :
5
Le client n'a pas laissé de commentaire.
Samuel Schellenger
Évaluation :
5
We loved our driver, she was great! She had an electric semi truck, we like for the environment. She was very professional and polite. She was efficient and put the containers exactly where we asked. We really appreciate all the communication and thoroughness.
Heidi Branigan
Évaluation :
5
Le client n'a pas laissé de commentaire.
Michelle Price
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Joseph Frazier
Évaluation :
3
They gave use a new trailer since the one we got was not working properly. They said it would be the same price but.git changed for the the bigger trailer anyway. When returning trailer the guy did not know how to use his phone so we could return it taken 20 mins. Then trying to back trailer up to put it back in the row where we got it there cars every where making it hard to back up!
Christain Motkowski
Évaluation :
5
Le client n'a pas laissé de commentaire.
Brian Runnalls
Évaluation :
5
Le client n'a pas laissé de commentaire.
Carrie Griffin
Évaluation :
5
Le client n'a pas laissé de commentaire.
Alan Evans
Évaluation :
4
Had a great experience--planned from the beginning to be a temporary solution.
Cynthia Forland
|
Expérience générale
Évaluation :
3
Friendly staff. Helpful. Nice place good experience.
Tomiko Schmoe
Évaluation :
3
The guy checking me in was rude. Said he was going to charge me an extra day because I was 20 minutes late. He didn't, but I didn't need to hear that after fighting traffic to get it back in time. It was uncalled for. I literally had the van for 2 hours...
Eric Pollard
Évaluation :
5
I and/or my family have rented several trucks and trailers from the U-Haul Storage of Chehalis-Centralia for a few years. The staff is always friendly and helpful. We will continue to use them along with recommending them to anyone we contact that has truck, trailer, moving of anything needs. Regarding the last time we rented a 26' truck, we called and called the office and advised that we would be a couple of minutes late. We arrived exactly 2 minutes after closing and the office was dark and locked, but the website used on my cell phone made my check in and return of the truck very, very easy.
William Adam
Évaluation :
5
Le client n'a pas laissé de commentaire.
Dawn Prieto
Évaluation :
5
Not sure what to improve but that is always open to change
Russell Gillpatrick
Évaluation :
5
Nothing at all, Kelly did awesome and handles my curve ball perfectly with a last minute truck change, top notch service
Shavanna may
Évaluation :
5
Very friendly staff enjoy going in there every time I have to rent something
Mark Couts
Évaluation :
5
Very helpful staff!!!!
Buddy Lowrey
|
Premières impressions
Évaluation :
5
The staff here went above and beyond to make me feel comfortable and that my items would be safe at Uhaul. I couldn't be happier.
MARC MALMER
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Richard Skoglund
Évaluation :
5
Le client n'a pas laissé de commentaire.
Steve Freeman
Évaluation :
1
I called in the morning at 0700 to speak with a lady. I had ask if my drop-off time could be extended because I would not be able to make it in time . The lady informed me that if I were able to make it before closing that there would be no additional charge. I later pulled in 4 hours prior to close and was greeting by a gentleman seemingly upset by my arrival shown by his body language and tone. While doing an inspection of the truck, the gentleman opens the rear and yells "Oh you shouldn't have done that" regarding how the hand truck was positioned. I informed him that's how it was received and I haven't used it. He then stated "Well if it broke you'd be paying." Due to his tone I then became annoyed and let him know that I would not fucking pay for something I didn't do. Ignores me matching his condescending tone and continues to inspect the truck. He then goes to check the mileage shortly after he comes up to me and tells me $86 and that's all he said so I asked why do I need to pay an additional 86? I have already paid 258. No we don't charge you until you arrive. I asked the gentleman why the additional $86 was being added, but he refused to answer the question. So I checked my bank account and noticed that the $258 was in fact deducted along with an additional 86.00. I then walked into the U-Haul establishment and greeted another worker who informed me after printing off a sheet that the gentleman had charged me for an additional day. After letting them both know I was already informed but charge would be waived. He said well you never told me and how do you expect me to read minds. I was instructed to come and speak with the manager in the morning, which I have every intention of doing..
Alexander Rome-Dulleck
Évaluation :
4
The people here were helpful and kind. Corporate greed has created every problem I've ever had with uhaul because you guys sell products you don't actually have because you're selfish and greedy.
Derek Piersing
Évaluation :
1
Very helpful in Chehalis, I had a lot of questions.
Jack Wise
|
Premières impressions
Évaluation :
5
This is my second time using this facility. I highly recommend it!
Genise Morgan
|
Premières impressions
Évaluation :
5
👍
milton ayala
Évaluation :
5
Staff was friendly and inviting. Never had such a great experience at U-Haul.
Mary Box
Évaluation :
5
Y’all were excellent to deal with and I would highly recommend you to my family and friends
Phil Halstead
Évaluation :
5
Installation was fast, received a 10 % discount and was ready when they said it would be. Haven't towed anything yet but I'm sure it'll be fine. You come highly recommended.
joey Scanapico
Évaluation :
5
Le client n'a pas laissé de commentaire.
Chris Crumb
Évaluation :
4
Le client n'a pas laissé de commentaire.
Nathaniel Jones
Évaluation :
5
Le client n'a pas laissé de commentaire.
Sandra channell
Évaluation :
4
Le client n'a pas laissé de commentaire.
Rita Hops-Mamudu
|
Online Move In
Évaluation :
5
I think everything is really good there you're very polite and on time with everything
Ron Vasfaret
Évaluation :
5
Le client n'a pas laissé de commentaire.
Bradford Borden
Évaluation :
5
Le client n'a pas laissé de commentaire.
Sheila Jones
Évaluation :
5
I love the bike trailers!
David Painter
Évaluation :
5
Everyone was so helpful
Craig Burns
Évaluation :
5
Always great service at this location.
Shawna Sicilia
Évaluation :
5
Office staff was very helpful and friendly!
Hollie Weiberg
|
Premières impressions
Évaluation :
4
The rental trailer was clean. Upon hooking up the trailer one of the lights didn't work. I suggest you thoroughly checking if the lights work so this doesn't happen again with other people.
STEPHEN OLIVAREZ
Évaluation :
5
Le client n'a pas laissé de commentaire.
Roland Falb
Évaluation :
4
Le client n'a pas laissé de commentaire.
Russell Gillpatrick
Évaluation :
4
Le client n'a pas laissé de commentaire.
Linda Hamre
Évaluation :
5
Le client n'a pas laissé de commentaire.
Ronald Torgusen
Évaluation :
5
Easy, spacious equipment lot. Staff is fry, informed, and helpful.
Terry Martin
Évaluation :
5
Le client n'a pas laissé de commentaire.
John Kruger
Évaluation :
5
Everything was great, the lady at the front desk is very efficient and nice.
Denise Mc Dannell
Évaluation :
5
Other then not being able to find the exact truck they were giving me it was an excellent experience I will be using u-haul again. I was on very short notice so very happy with the truck and the service. The gentleman I worked with worked hard at giving me the best rates and was super nice.
Barbara Steen
Évaluation :
5
I would use the facilities again.
Danny Inman
|
Expérience générale
Évaluation :
5
Nice friendly cooperative people work there.
Mark Bennett
Évaluation :
5
Pleasantly surprised, the facility is very clean, well monitored, and the staff is helpfull and friendly
Julio Barton
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Roy Watkins
Évaluation :
5
Le client n'a pas laissé de commentaire.
GREG BLUHM
Évaluation :
5
Le client n'a pas laissé de commentaire.
Katie Haubrick
Évaluation :
2
The manager of the chehalis store was extremely rude to my adult daughter. From a distance I watched the manager speaking to my daughter and due to the rain decided to start walking inside. Then addressed her when she came inside and asked for someone else to help us. The manager did not take any responsibility for her actions, tone of voice or even accept that my daughter's fiancé watched her mouth say stupid as she walked away from my daughter. The cashier and then the young man working were friendly and helpful. The young man had been even friendly on the phone the day before. My daughter then explained as we walked out how rude the manager was that morning when she first picked up the Uhaul for me. I apologized to her and said I was sorry but all I could do was confront the woman and did. I've worked with the public since a young child in Girl Scouts and am now 48, I've learned tone, body language etc out speak anything else and how that is up most importance. I wouldn't recommend this place because of her.
LAURA CANTERO
|
Premières impressions
Évaluation :
5
Great service too
Christopher Donnelly
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jennifer Snider
Évaluation :
5
Le client n'a pas laissé de commentaire.
Michelle Price
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Mitch Williams
Évaluation :
5
Le client n'a pas laissé de commentaire.
CYNTHIA COOKE
Évaluation :
5
Le client n'a pas laissé de commentaire.
Michael Rizzotti
Évaluation :
5
The service guy was so fast and so friendly. What a wonderful experience.
Una Wiley
Évaluation :
5
Guy who helped me at front desk was awesome. Made my experience great.
coulsen kohler
Évaluation :
5
The personnel are all very friendly and customer oriented. They are to be commended!
Mark Roush
|
Premières impressions
Évaluation :
5
Explained everything and was extremely helpful. Thank you for making my experience so pleasant.
Amanda Jennings
Évaluation :
5
Le client n'a pas laissé de commentaire.
Julie Swilley
Évaluation :
5
Le client n'a pas laissé de commentaire.
CHESSA STEWART
|
Expérience générale
Évaluation :
5
Cody was great! We paid to have the wiring done as well as the hitch, but he found functioning wires down there that he just rerouted and remounted, then reduced our bill. He could have easily not mentioned that and charged me anyway, but he went above and beyond to take care of us. Super appreciated for him!
Taylor Saner
Évaluation :
3
Make sure your credit card reader works. I had to use my debit card to pay for the service. I used the same credit cards elsewhere and they still worked.
Christopher Van Vleck
Évaluation :
5
Le client n'a pas laissé de commentaire.
mike gudeman
Évaluation :
5
Le client n'a pas laissé de commentaire.
Ruth Thompson
Évaluation :
5
Le client n'a pas laissé de commentaire.
Karen McLaughlin
Évaluation :
3
All people reading this need to get a clue about your contract read the fine print. We closed out our storage unit very shortly after making a full month's payment and they wouldn't give any of it back because they said it was in the contract that they couldn't prorate anything. Basically it's legalized theft. So just a warning read your contract. And the woman that helped me close out didn't listen well and was very snappy in her speech. The woman in charge was not friendly at all. The other young woman who helped me go and get the lock off of my storage unit was very nice. But that main person was just not a very nice person no matter how friendly I was she continued to be short and snappy.
Judith Redden
|
Expérience générale
Évaluation :
3
Le client n'a pas laissé de commentaire.
Susan Morales
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
MARK ROUSH
Évaluation :
5
Le client n'a pas laissé de commentaire.
Toni Lloyd
Évaluation :
4
Le client n'a pas laissé de commentaire.
Laura Reynolds
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Clifford Palmer
Évaluation :
5
Great communication, great service and great people at a great price
Paul Groppel
Évaluation :
5
Good experience!
Jerome Carlson
Évaluation :
5
Le client n'a pas laissé de commentaire.
Marc S. Spiegelberg
Évaluation :
5
Le client n'a pas laissé de commentaire.
Ronald Rice
Évaluation :
4
Le client n'a pas laissé de commentaire.
Shannon Casey
Évaluation :
5
The service was excellent. No improvements suggested!
Melanie Beck
Évaluation :
5
Le client n'a pas laissé de commentaire.
Casey Glasgow
Évaluation :
4
Le client n'a pas laissé de commentaire.
Joseph Parker
Évaluation :
4
please change your policy on ID's i have s valid driver's license and rented a trailer before Mrs. Karen rejected my id cause it didn't have a driver's license. i showed her my insurance and still got rejected. thankfully my sis was with me to rescue the day.
Melisa Akers
Évaluation :
5
Le client n'a pas laissé de commentaire.
Samuel Smith
Évaluation :
5
Wanted you to know you have a great team of people. Very very nice and helpful. It was a pleasure doing business with you. Best wishes for the future!
Debra Allison
Évaluation :
5
no need
RICHARD STYRWOLD
Évaluation :
5
Both the counter person and return person were very nice and helpful! Great experience.
Jerry Carlson
Évaluation :
5
Le client n'a pas laissé de commentaire.
Michaela Wagoner
|
Online Move In
Évaluation :
5
Le client n'a pas laissé de commentaire.
Creede Harris
Évaluation :
2
My reserved van was cancelled because I couldn’t provide an exact pick up time…I didn’t have a problem with the first reservation but the 2nd employee cancelled it the next morning!!
Darlene Sue Gosnell
Évaluation :
4
Le client n'a pas laissé de commentaire.
Curtis Bernier
Évaluation :
5
You ladies/gentlemen really rock! My experience with you and your staff were so awesome with helping me keep it together during my move to Washington state and my move back to Indiana! I don't know what I would have done without your wonderful knowledge, help, and answering my questions and changes that needed to be made! I would recommend you and the U-Boxes to everyone I know! Don't change a thing as the way you are doing it now worked well for me! I will be renting a small truck in the near future when I move into my own apartment! Thank you for a such an awesome experience! Have a great day!
Martha Bowen
Évaluation :
5
Kelly, the store manager, went above and beyond the call of duty to make my experience successful. I needed several items to execute my business project, and she executed. As always she is very helpful and reliable. Thanks Kelly and team!
VICTOR Onkoba
Évaluation :
2
We were having some problems with the site for pre-check out. It was not letting us upload. They just kept telling us we could figure it out. No one was willing to step outside and help us. Even though we found damages that were then the system timed out by then. And we were so frustrated and late. We finally laughed. And finally got someone to come outside to put stickers on damages so we could leave if they would have come out and explain it to us. Through at least one example and found there was issues with the site. It would have saved us an hour.
Dave Mc Afrety
Évaluation :
5
Le client n'a pas laissé de commentaire.
Raymond Thiessen
Évaluation :
5
Le client n'a pas laissé de commentaire.
Ryan Cughan
|
Premières impressions
Évaluation :
5
Great service as always! Glad to be a repeat customer.
Brandi Darden
Évaluation :
5
Le client n'a pas laissé de commentaire.
Clifton Sheridan
Évaluation :
5
Very Friendly staff. Good job of explaining procedures.
Robert Deans
Évaluation :
5
Le client n'a pas laissé de commentaire.
David Gano
Évaluation :
5
Le client n'a pas laissé de commentaire.
VICTORINO PEREZ RODRIGUEZ
Évaluation :
5
Le client n'a pas laissé de commentaire.
Tamara Grosjean
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Annemarie Holmes
|
Online Move In
Évaluation :
5
Everything was perfect! Would recommend to anyone in the area.
Nicholas Whisman
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Tamara Grosjean
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
HEATHER WOLD
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
AARON JOSEPH
|
Expérience générale
Évaluation :
5
The staff was always very ready to help answer questions and made my experience convenient.
josh wood
|
Expérience générale
Évaluation :
5
They were always willing to help us solve our problems. Love working with them.
Brad Wingert
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
MADELYN HEILMAN
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Wade Sampson
|
Expérience générale
Évaluation :
5
Most affordable place in town thank you
Donald Keene
|
Premières impressions
Évaluation :
1
Le client n'a pas laissé de commentaire.
TERESA HERRINGTON
|
Expérience générale
Évaluation :
4
Only problem we had was the alarm went off when we opened our unit. It was reported several times but finally just got fixed a few weeks ago.
Donna Perryman
|
Expérience générale
Évaluation :
3
The price kept going up without notice I was on automatic payments out of my accounts and was not notified about prices going up so not very pleased so that’s why I got out of the storage unit
Tonya Lee
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Eugene Brewer
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Lynda Haseltine
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Robert Bixler
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
DIANA SHAY
|
Expérience générale
Évaluation :
5
Exceptionally excellent manager
ROBERT SMITH
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Sheryl Clarke
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Rebecca Haseltine-Ripp
|
Expérience générale
Évaluation :
5
Staff was friendly and very helpful between the desk and vehicle rental and return crew. Merci
Donald Kleider
|
Expérience générale
Évaluation :
5
I wish there was easy 24hrs access.
Megan Higby
|
Premières impressions
Évaluation :
5
Storage was available when I needed it.
Sara Mcdowell
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Mylin Finney
|
Online Move In
Évaluation :
5
Le client n'a pas laissé de commentaire.
RICHARD A TROSPER
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Sheryl Clarke
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
ROBERT SMITH
|
Online Move In
Évaluation :
5
Le client n'a pas laissé de commentaire.
DC Wheat
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
ROBERT MACDONALD
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Mary Phillips
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Brian Hathaway
|
Online Move In
Évaluation :
5
Le client n'a pas laissé de commentaire.
Lynda Haseltine
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
RICK EDRIS
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Micaela Gonzalez Mayoral
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Daniel Zarlengo
|
Expérience générale
Évaluation :
5
Staff is friendly, helpful and professional! The facility is clean, well secured and reasonably priced. Thank you for making my move in pleasant.
Krisine Clark
|
Premières impressions
Évaluation :
3
Rate increase every few months is too much
Pam Brown
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Summer Graham
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
DIANA SHAY
|
Online Move In
Évaluation :
5
Le client n'a pas laissé de commentaire.
Pamela Taylor
|
Expérience générale
Évaluation :
5
The young lady that signed us up with a unit was extremely helpful, quick and easy to work with.
David Reuter
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Laura Price
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Dale Rosenlund
|
Expérience générale
Évaluation :
5
Treated me awesome, kind, went out of way to help me.
Pamela Taylor
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Amanda Jordan
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
SHELLY FOSTER
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Brett Wells
|
Online Move In
Évaluation :
5
Le client n'a pas laissé de commentaire.
Randy Lentz
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Connie Robinson
|
Expérience générale
Évaluation :
5
Staff was informative and knowledgeable. GREAT CUSTOMER SERVICE, thank you
Pamela JulienFerry
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
mary robinson
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Brianna Gallion
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Tammy Thomas
|
Expérience générale
Évaluation :
3
Le client n'a pas laissé de commentaire.
Miranda Riggen
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Hallie Williams
|
Expérience générale
Évaluation :
5
The supervisor was very helpful and professional. The whole staff as well. Very good experience.
Larry Sugita
|
Expérience générale
Évaluation :
5
A shout out to the staff outside when I returned a vehicle. She was kind enough to track me down and return a set of keys I left behind.
Clifford Munroe
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
William Gibb
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Shelley Winkelhausen
|
Expérience générale
Évaluation :
4
The photos you have to do were tough but other then that good
Kimberly Roderick
|
Online Move In
Évaluation :
5
Le client n'a pas laissé de commentaire.
DC Wheat
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Caitlynn Hall
|
Expérience générale
Évaluation :
4
I used UHaul for storage for several years and never had any issues. Every time I had a question about my account, I was able to easily find the answer online, or was helped quickly by an associate.
Heather Beaird
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
JACOB EBERLE
|
Premières impressions
Évaluation :
5
Going up to 120 for my small unit was to much to pay. Especially when I started out at 84 and had paid 5 months in advance. To be told I now have to pay 120. That was too much.but it gives you a good turn over of people cleaning out units sooner .
megen mccormack
|
Expérience générale
Évaluation :
5
friebdly and well maintained place
Linan Chao
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jenny Hoover
|
Expérience générale
Évaluation :
5
Very clean and secure. I had an absolute wonderful experience with staff each time. Thank you for all the hard work y'all put into the facility.
BRANDI MEYER
|
Expérience générale
Évaluation :
5
Terrific facility. Outstanding service and excellent staff. From information on the storage options to assistance with tow mount the people working here are simply the best! The bar is set to the highest notch at this U-Haul! I'm going to miss the staff and storage.
rob davidson
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Kiersten Barber
|
Premières impressions
Évaluation :
5
The staff in chehalis are amazing. Kelly is awesome!!
David Bouge
|
Premières impressions
Évaluation :
3
Le client n'a pas laissé de commentaire.
Shane Powell
|
Premières impressions
Évaluation :
4
While everything was amazing with our experience, the prices kept going up by 10-20 % every 6 months. This is rather frustrating when you're on a budget and have no other choice but to pay or lose your belongings.
Charity Kraynak
|
Expérience générale
Évaluation :
5
storage room clean but door can’t close well to lock
the door has to be with gap 1” above ground to be able to lock
cause lock man install job is very bad
Linan Chao
|
Online Move In
Évaluation :
5
Le client n'a pas laissé de commentaire.
Tammy Thomas
|
Online Move In
Évaluation :
4
Le client n'a pas laissé de commentaire.
ROBERT CROCKETT
|
Premières impressions
Évaluation :
5
Excellent place. Mainly for the security of all units.
Barbara J Howard
|
Expérience générale
Évaluation :
4
Set up a storage unit on the 29th if October and was signed out the next day by a glitch. Staff was very helpful and set me up with a new unit
Nathaniel Hewitt
|
Premières impressions
Évaluation :
3
Le client n'a pas laissé de commentaire.
Amber Williams
|
Expérience générale
Évaluation :
5
Yes it was a good experience, and I would choose your facility in the future. Merci.
BREE BURKHARD
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jeneva Quarle
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
shari lynn carriere
|
Premières impressions
Évaluation :
5
I would just like to say thank you to Kelly and all the staff for Everything they helped me with during my moving process and storage. Chehalis U-haul and storage ROCKS I don't know what I would have done without them. THANKS James Ciborowski (#1443)
JAMES CIBOROWSKI
|
Expérience générale
Évaluation :
4
Had extremely frustrating time with the signing in and open door sequence I was pretty annoyed due to loosing house and got stuck with my vehicle loaded a few times but it is what it is. .
Laura Eger
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Margie Baars
|
Expérience générale
Évaluation :
5
The team was helpful.
Pamela Herrell
|
Expérience générale
Évaluation :
3
Because it was soo very stressful for me returning Uhaul, getting gas, signing up for storage. I was a puddle of tears before things were put into storage. The alarm went off because I did not have a card for silencing or understand the instructions about how to get into storage area. Etc. My help had another appointmenttment and it took a long time for clerk to get paperwork done. I'm nearly 80 and I needed help getting equipment out of truck and onto dollys and then find the unit. The kids I'd hired helped. But were late to their next appointment. The cleanup lady was the star PR person. Helpful. Cheerful. And very kind.
Beverly Elloway
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
AARON JOSEPH
|
Premières impressions
Évaluation :
4
When I called about storage at the Chehalis WA facility, I was not told I would need a third party listed to secure storage. Instead of being able to unload, I had to return home with a full trailer to get the 3rd party information. After 10 days of packing and moving my mother, it was very frustrating, mostly because I was never told I would need a 3rd party. The presumption I wouldn't pay the monthly bill, is rather insulting. Other than that, the Chehalis facility is very nice and tidy.
Danny Inman
|
Premières impressions
Évaluation :
5
Very friendly staff and efficient service provided.
BREE BURKHARD
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Nick Nicoara
|
Expérience générale
Évaluation :
5
Diffinitley use your services again and will spread word how great it was
Pam Wilson
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Laura Carson
|
Expérience générale
Évaluation :
5
Wonderful customer service. So easy to grab a cart, unload the car and move in. I would highly recommend this facility.
Laura Price
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Javon Sprague
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Connie HYLTON
|
Online Move In
Évaluation :
4
Le client n'a pas laissé de commentaire.
Scott Holman
|
Premières impressions
Évaluation :
5
The manager, Kelly, was especially helpful both times we purchased. Once for renting a truck/trailer and now acquiring a storage unit. She's great and juggles so much efficiently. She took her time making sure I knew how to access the unit and how to lock it up properly.
Patti Davis
|
Premières impressions
Évaluation :
4
Only disappointing part was prices kept increasing.
Heather Phillips
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
donna hoium
|
Expérience générale
Évaluation :
4
The only complaint I have are the two price increases within a single year which made the unit no longer affordable to me.
David Crawford
|
Expérience générale
Évaluation :
5
Excellent overall! Friendly helpful staff!
ROBERT HAENKE
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
SUE WILSON
|
Expérience générale
Évaluation :
5
I was very pleased with your storage facility. It was a convenient location for me. It was always clean. It was also nice to have the lobby space to leave useable items for others to take.
Deborah Matthews
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
BRIAN KELLY
|
Expérience générale
Évaluation :
5
Staff was friendly and helpful
Cecilia Kuzmic
|
Premières impressions
Évaluation :
5
Best storage unit I ever rented. Indoors, climate control, easy access and a free area to take what you want and leave what you don't need anymore. It keeps a lot of reusable stuff out of the landfill. Good job Chehalis Uhaul storage.
michelle burkholder
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Pam Wilson
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
kris taylor
|
Expérience générale
Évaluation :
5
They are good and friendly
Keven Elder
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Kristin West
|
Expérience générale
Évaluation :
5
Very friendly place clean helping from workplace
Tonya Lee
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Stephanie Beard
|
Online Move In
Évaluation :
5
Le client n'a pas laissé de commentaire.
JENNIFER POLLARD
|
Premières impressions
Évaluation :
3
Le client n'a pas laissé de commentaire.
megen mccormack
|
Premières impressions
Évaluation :
4
One thing I would like to say, the roll up doors were not working, so loading the locker was not as convenient as it could have been.
Kerry Hines
|
Premières impressions
Évaluation :
5
Safe, secure, and the staff is amazing! Especially the manager Kelly, very knowledgeable and helpful!
Michell Wayment
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Sarah Bucher
|
Online Move In
Évaluation :
3
Had multiple issues with after hours access, over priced move to a storage unit about 2 miles down the road that was bigger for way less
Chris Leach
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
TRISTON MARBUT
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Brenda Hurley
|
Expérience générale
Évaluation :
3
Le client n'a pas laissé de commentaire.
Rose Bacon
|
Expérience générale
Évaluation :
5
Cleanest, most secure facility. The mover that assisted me with moving out claimed he'd "never seen such a nice storage facility"!
Barbara Sheaffer
|
Expérience générale
Évaluation :
5
The staff at this u-haul location for rentals and storage are phenomenal helpful cheerful easy to deal with No problems whatsoever no complaints whatsoever.
JAMES CIBOROWSKI
|
Premières impressions
Évaluation :
5
I would have liked later access hours. Other than that, great place!!
genise morgan
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
lisa robinson
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jesse Bowen
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
BRIAN KELLY
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
ANGELA PROSHA
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jesse Bowen
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Carla Smith
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jeremy Jackson
|
Expérience générale
Évaluation :
4
Everyone was good,althoughthere were 2 people that helped me out so much when I was physically and mentally drained, there names are Michelle in Roseburg Oregon, and Mandy a regional director who made me be able to stop and breathe. I thank them SO MUCH. I am here close to my Grandchildren now with less worry
Marjeana Whitson
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Rose Bacon
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jeannie Abelson
|
Online Move In
Évaluation :
4
Le client n'a pas laissé de commentaire.
PATRICK GISH
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
Derek Rappe
|
Premières impressions
Évaluation :
5
Staff are wonderful! Unit was very well constructed and with it being climate controlled we had a sense of security knowing our stored items wouldn't get damaged! Thank you for everything
James Harper
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Amber Rasmussen
|
Expérience générale
Évaluation :
4
Rental process easy, facility well-maintained, staff physically in the office very helpful. Staff over the phone (Kelly) forgot a callback resulting in me needing to travel 2,5hrs to the office the next day to follow up for a move-out. Was helped by Audrey who assisted with move-out, made it easy and simple. Have had positive experiences with her in the past, a great asset to your team for sure, Audrey rocks!
Mark Nelson
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Carla Wilson
|
Online Move In
Évaluation :
5
Originally planning to go to the Centralia location, but the customer service is better at Chehalis location. It was also less cost, and the office hours are longer. The staff were very friendly and accommodated is when we needed to make changes.
Benjamin Wilmot
|
Premières impressions
Évaluation :
5
They were very help full in every thing
Jacque Johns
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Carla Wilson
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Zachary Cottrell
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Kiah Horger
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Cathy Weldon
|
Expérience générale
Évaluation :
5
Very, very helpful. Considerate and friendly.
DIANE BUSH
|
Premières impressions
Évaluation :
5
Kelly Connelly and her staff were outstanding. They were very helpful, understanding, and fast. I ended up renting trucks and storage units from them only. I recommend them over any other rental company.
Christopher Gibson
|
Expérience générale
Évaluation :
3
Le client n'a pas laissé de commentaire.
Donna Perryman
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Lisa Morehead
|
Premières impressions
Évaluation :
4
It was easy to get hold of someone. The one who was at the besk was very helpful and friendly. Sadly the website did not work right so i could not finish anything online so it was not easy to get started. And i will not suggest the website to anyone. who ever organized the numbers for the units did not want to make it easy. It is very easy to get lost and confused even with a map.
McKenzie Wilson
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Ken Nigh
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
donna hoium
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Andrea Roe
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Linda Schultz
|
Expérience générale
Évaluation :
4
The building was nice and clean. The staff were also friendly. Had a little bit of difficulty getting someone to unlock the door between the pull-in unloading area and the storage area.
Gordon Zimmerman
|
Online Move In
Évaluation :
5
Le client n'a pas laissé de commentaire.
David Crawford
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Piper Tulley
|
Expérience générale
Évaluation :
5
Ty for the great service. My account is now closed. God Bless you all!
Tamara Gould
|
Expérience générale
Évaluation :
5
Staff was very kind and courteous. Very helpful at all times.
laura miller
|
Expérience générale
Évaluation :
5
I was helped by Audrey Jacobsen. The customer service I received was the best! She was so knowledgeable and helpful. Very friendly and welcoming. I so appreciated this type of service. She is a strong addition to your team. Thank you, Kris Taylor
kris taylor
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
CYNTHIA RAMEY
|
Expérience générale
Évaluation :
5
The place was very clean the lady that helped me was helpful and very nice. Price was best I found
Donna Michener
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Lori McNellis
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Taron Bren
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Dale Williams
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
KAYLEE RUSSELL
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
ron mcpheters
|
Expérience générale
Évaluation :
5
Being I got the first month free I think it was absolutely awesome I was able to access it whenever I wanted I would definitely recommend it to family and friends
CYNTHIA BEASOCK
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
mariel stewart
|
Expérience générale
Évaluation :
5
I was clean upon arrival I work weird hours so 24 hours access is great.
Sara Mcdowell
|
Premières impressions
Évaluation :
2
Le client n'a pas laissé de commentaire.
Sandy Bade
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Pete Hammer
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
JEREMY MCNULTY
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
Cherie Morrison
|
Expérience générale
Évaluation :
5
I have used UHAUL many times over the years,
Penny Gibson
|
Premières impressions
Évaluation :
5
Merci.
Robin Durst
|
Expérience générale
Évaluation :
5
These are the best units I've ever rented. Clean, friendly, HELPFUL and convenient. I highly recommend !!!!
BARBARA WILLIAMS
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
RICHARD A TROSPER
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
DEBBIE OWENS
|
Expérience générale
Évaluation :
5
Some goofy things happened "on the way to the forum" but total satisfaction.
James Lee
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
STEPHANIE MCCURRY
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Brandi Roach
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
James Pruitt
|
Expérience générale
Évaluation :
5
This was the best storage experience I've ever had!
Theresia Yri
|
Expérience générale
Évaluation :
4
Clean facility. Also you need a key card to access my unit so it feels very secure.
donna davis
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
ANITA MARIE PENDLETON
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
SEANNE SCHLUND
|
Expérience générale
Évaluation :
1
Staff is friendly. Manager is not. When my cousin called to make our payment she was immediately put on hold after saying my name. I was previously an employee. Regardless they should've not put her on hold for 5+ minutes. I would not recommend this Uhaul facility to anyone. Manager has zero customer service skills.
Montanna Heinricher
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
James Davis
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Kaleb Brooks
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Ratana Minghella
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Kimberly Dougherty
|
Expérience générale
Évaluation :
5
The access is terrible. Our storage unit is almost 300 feet from the door.
steve sawyer
|
Premières impressions
Évaluation :
5
Great facility,safe,warm,secure. Manager and staff are awesome.
SCOTT KLEWENO
|
Online Move In
Évaluation :
4
Garage door wasn’t working but other than that I Waac happy
Jennifer Mackenzie
|
Premières impressions
Évaluation :
5
Very pleased with everything about this facility.
Charle Dewalt
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Billy Brantley
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
CYNTHIA BEASOCK
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
COREY KNUDSEN
|
Premières impressions
Évaluation :
5
Loved my unit door
Cami Martin
|
Premières impressions
Évaluation :
5
Staff was super helpful and friendly.
Cami Cruz
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Emily Vaughan-Klickman
|
Premières impressions
Évaluation :
3
I initially sought out this storage unit because it was advertised as 24 hour access. Come to find out, it's not. Staff said it will be "soon" but I was there 4 months and it never was. Also 1 of the bay doors (of 3) was out of order the entire time I was there, that's not exactly a prompt repair. All else was great though. I had issues with logging in and out and tripped the alarm a few times. Could have been operator error. All else was fine. Staff was helpful, the place was CLEAN, including the bathrooms, I did see staff in the facility without masks on, but . . . what are you gonna do?
Jaxon Crook
|
Expérience générale
Évaluation :
5
The employees were always helpful and always available when necessary.
Alex Sapegin
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Vanessa Perry
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Jeanne Pruitt
|
Expérience générale
Évaluation :
5
Amazing staff. Kelly and Teresa went above and beyond.
Kimberly Dougherty
|
Premières impressions
Évaluation :
5
storage space is clean and safe. Staff walked me through access procedure. Love the climate controlled storage.
KEN SPARKMAN
|
Premières impressions
Évaluation :
5
Very surprised at how convenient the online move in process was. I definitely thought the storage unit offer and price were to good to be true.
DARCIE NEGRETE
|
Online Move In
Évaluation :
5
The team of employees at this facility is amazing!
Bryan Erickson
|
Expérience générale
Évaluation :
5
Staff was very friendly and helpful.
Michelle Gasperecz
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
BRIAN GOOD
|
Premières impressions
Évaluation :
5
This U-haul storage is an excellent place to store your belongings. And the staff is wonderful and knowledgeable.
DEBBIE GUNDERSON
|
Expérience générale
Évaluation :
5
Manager went over and beyond to explaine and help us feel good about our long haul move ..We are also doing Moving pods from y all to Missouri ..Yay go U Haul we love you ..
Willow Martin
|
Expérience générale
Évaluation :
5
Very pleased with the facility and the staff was extremely helpful with any questions that we had. Like that the facility was indoors and that there was security.
Ron Allen
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Josh Toepelt
|
Premières impressions
Évaluation :
5
Very thankful for the friendly and knowledgeable staff. I am also very content with the storage structure outline, it made for easy and convenient storage and understanding all policies. -Vote Kurtzbein for President 2057!
Rylon Kurtuzbein
|
Premières impressions
Évaluation :
5
I loved it
Jonathan Alvarado
|
Expérience générale
Évaluation :
5
Great customer service and assistance
Cheryl Johnson
|
Expérience générale
Évaluation :
5
Easy and convenient
Victoria Erskine
|
Online Move In
Évaluation :
5
Le client n'a pas laissé de commentaire.
Martin Houser
|
Premières impressions
Évaluation :
4
1 bay was broken, there were several people using the facility with only 2 bays. We all parked in the parking lot and had to walk pretty far to/from vehicles/units. I've never used this sort of storage before, I only have experience with the facilities where you can drive right up to your unit. I don't prefer this layout, that is ok. People were helpful and the complimentary carts helped.
Jaxon Crook
|
Premières impressions
Évaluation :
5
Location is convenient for us.
Ron Allen
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Tammy Pruett
|
Premières impressions
Évaluation :
5
The staff made sure to hold a unit for me even when I was delayed. I really appreciated the staff taking time to let me know they would be closing soon so that I could be prepared to have my items in unit before lockdown.
Anissa Townsend
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Kathy Waddoups
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Laurel Sanders
|
Expérience générale
Évaluation :
4
Le client n'a pas laissé de commentaire.
Heidi Wedin
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jeanne Pruitt
|
Expérience générale
Évaluation :
5
Loved the covered bays for moving. The added carts to help with moving were great too.
Mildred Smith
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
janice briggeman
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Heather Finigan
|
Online Move In
Évaluation :
1
I cleaned my 15 x 10 storage out 7ish days after paying approximately $180 for it for the month. Even though I was out early, and notified the Uhaul staff, Uhaul did not refund me for the 23ish days that I had pre paid. Ask for a daily price if you are going to move your stuff out before their 30 day term, before paying for 30 days.
Jedediah Starr
|
Expérience générale
Évaluation :
5
Clean, convenient. The shuttle carts are a big bonus.
David Brown
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
pamela taylor
|
Expérience générale
Évaluation :
5
Amazing people and very friendly
Angelina Pisciotta
|
Premières impressions
Évaluation :
4
Le client n'a pas laissé de commentaire.
Benjamin Wellemeyer
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jonathan Perkins
|
Online Move In
Évaluation :
4
Le client n'a pas laissé de commentaire.
Dan Steward
|
Premières impressions
Évaluation :
5
Clean, secure and safe.
terry martin
|
Expérience générale
Évaluation :
5
Front staff were friendly and knowledgeable about items needed and prices of storages as well. made a stressing event like moving less stressful.; Thank you so so much. The lady name was Teresa. Awesome!
ROSA MURILLO
|
Premières impressions
Évaluation :
5
Love the handcarts, makes moving so much easier. The manager was very nice and helpful
Heather Scull
|
Online Move In
Évaluation :
5
The employees have consistently been helpful, courteous, and have provided great customer service.
Heather Beaird
|
Online Move In
Évaluation :
4
Le client n'a pas laissé de commentaire.
Laurel Sanders
|
Premières impressions
Évaluation :
5
The price was nice the place was nice , they take care of there storage units very well i feel safe knowing my stuff is secured here
Veronica Snodgrass
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jeffrey Sprehn
|
Online Move In
Évaluation :
5
Le client n'a pas laissé de commentaire.
Judith Redden
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Kelli Vance
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Dixie Montgomery
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
Dan Keahey
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
ANTHONY FERRIS
|
Premières impressions
Évaluation :
5
The staff at the Chehalis facility were great to work with. Friendly and professional. Were a pleasure to work with.
KEITH ROSENKRANZ
|
Expérience générale
Évaluation :
5
I don't remember the lady that helped me but my need for a van and storage was an emergency of sorts and she was more than kind. Helped me quickly and got me through an unwanted but needed process. Merci.
Karen Hurley
|
Premières impressions
Évaluation :
5
Great Customer service and knowledge.
Elaine Stewart
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
Jesse Lambert
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
June Abbott
|
Premières impressions
Évaluation :
5
Le client n'a pas laissé de commentaire.
jack laBounty
|
Expérience générale
Évaluation :
5
Le client n'a pas laissé de commentaire.
janice briggeman
|
Premières impressions
Évaluation :
5
Such an easy process, didn’t have to talk to anybody & didn’t have any trouble finding our unit which was clean and move-in ready
Jaculyn Vance
|
Online Move In
Évaluation :
5
Un déménagement peut être stressant. Even if it's a good move. I don't think I coold have been treated any better than I was while my famy and I were seeking storage and trailers. I felt like family almost. It really brought my stress level way down. Friendly service is an understatement. The staff here is amazing.
Robert McAllister
|
Premières impressions
Évaluation :
5
Finally a quality indoor storage facility in our area. Friendly, professional employees and the storage units are very affordable. I would recommend this place for all your storage and moving needs.
JOSEPH DOENCH
|
Expérience générale
Évaluation :
1
Le client n'a pas laissé de commentaire.
Michael Mudge
|
Expérience générale
Évaluation :
5
Everyone I spoke with were very friendly and helpful.
Janice Drennen
|
Premières impressions
Évaluation :
4
very professional, would highly recommend
Jeanne Pruitt
|
Premières impressions
Évaluation :
4
Great attitude of all involved.
Kenneth Sissons
|
Premières impressions
Évaluation :
5
Very knowledgeable and pleasant to work with.,
Rebecca Bowers
|
Premières impressions
Évaluation :
5
Very professional and helpfull
Jeanne Pruitt
|
Premières impressions
Évaluation :
5
Great!
William Adkisson
|
Premières impressions
Évaluation :
5
The staff was friendly and helpful. Everything was handled quickly and without issue. I was personally walked to my unit and given details about the dollies and moving equipment available to use.
Heather Beaird
|
Premières impressions
Évaluation :
4
The staff was so awesome and helpful. They were quick to get me set up and so informative. It may take some time to make access to get to my storage unit but truly understand they are just starting up
Nancy Crites
|
Premières impressions
Évaluation :
5
I was glad to here there was storage units at the facility. Thank you so much to the team that was their they all three made sure we were taken care of!
Deanna James
|
Premières impressions
Évaluation :
5
Excellent customer service. Renting a storage space for first time and was very pleased how the whole experience went. The ladies at counter were friendly and explained the process very well. Good job
JOSEPH DOENCH
|
Premières impressions
Évaluation :
5
All in all it was a very good trip with the equipment with the exception of losing a wheel on the auto transporter on interstate 25 in downtown Denver that was the front tire on the right side
wayne brown
|
Premières impressions
Évaluation :
5
Excellent service à la clientèle. Friendly, very accommodating and beyond my expectations.
Paige Lejeune
|
Premières impressions
Évaluation :
1
I have no issue with the facility or staff. They provided excellent service. I have issue with uhaul corporate policy on ubox monthly storage rates. 3 days and 5 days, full months rent? Not acceptable
TERRANCE BUCHANAN
|
Expérience générale
Évaluation :
5
Fabulous Costumer Service...
Deanna Brown
|
Expérience générale
Évaluation :
5
We appreciated the convenience of the boxes being delivered and picked up at our homes. The people were great, especially the drivers! That Marissa on the fork-lift really knows her stuff! Merci!
Judy Cobb
|
Expérience générale
Évaluation :
5
Very friendly and helpful let us stay over bite to put stuff from storage to our Motorhome to get a good bite sleep before hitting the road..thank you. Again
Barbara Kitchens
|
Expérience générale
Non les évaluations ont été soumises pour cet établissement.