Évaluations des clients U-Haul Storage of Downtown Noblesville

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Storage of Downtown Noblesville

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Tanner H. le

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Le client n'a pas laissé de commentaire.

Robert M. le

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Le client n'a pas laissé de commentaire.

Robert M. le

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Fast and very personable. Recommend without reservations.

Deborah H. le

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They are very friendly, helpful and patient. Also, there is someone there on site and available more hours than I found at other storage locations.

Kevin O. le

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Le client n'a pas laissé de commentaire.

Robert S. le

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Le client n'a pas laissé de commentaire.

Kimberly M. le

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Please call me ..317-514-5002..the late return text would not submit. I trued repeatedly in the dark with strangers lurking near locked storage gate. ( did not feel safe ) ..Was charged 20.00 late fee and was not late..Overfilled gas by 1/4 tank and had stop to deal with Low Tire pressure a major worry and inconvenience..Sincerely Kim Melrose

Marvin E. le

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My recommendation is to finalize payment before customer departs. It is an inconvenience to go back and forth over the phone when it could have been remedied before I departed. Other than that, great experience.

Michael L. le

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Le client n'a pas laissé de commentaire.

Cade C. le

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Le client n'a pas laissé de commentaire.

Andrew D. le

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Le client n'a pas laissé de commentaire.

George P. le

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for the second time,Despite booking to pick up the truck any time, was not able to use the app UHAUL.COM and the 800 number was not able to assist . Wasted AN HOUR and ended up getting resolved in the store when it opended.

Leslie F. le

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Le client n'a pas laissé de commentaire.

Terrance L. le

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Le client n'a pas laissé de commentaire.

Robert P. le

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Tracie is always helpful, sympathetic, and kind. I had a horrible experience with one of your recommended labor hires; but, Tracie gave an ear and shoulder to my complaints. I have 3 climate-controlled units that I appreciate.

Steven G. le

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Le client n'a pas laissé de commentaire.

Alexis A. le

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Le client n'a pas laissé de commentaire.

Alicia J. le

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Everyone I came in contact was very helpful and professional.

Mike L. le

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Nothing. Just keep providing great service.

Megan C. le

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Le client n'a pas laissé de commentaire.

Katherine C. le

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Very helpful rep!

Marcella B. le

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Le client n'a pas laissé de commentaire.

Jake A. le

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Close to home.

Leroy L. le

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Very friendly and professional. Have rented from this location servers times and will use them again in the future!

Stanley E. le

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Look at the reservation when picking up a rental. I had prechecked in and paid but was charged more than my quote. Had to make 2 phone calls to get price corrected to my quote.

Scott B. le

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We booked a moving truck online.The sales person booked it in wrong location. Then when we got to the location were it was booked we told that our booking got cancelled. We received no text or emails about the cancellation. So they let us have our booked truck. But only gave us 3 hours to get everything moved because the bad the truck booked 3 hours from the time we were able to pick it up. Very poor planning on this reservation. On uhaul part. And we had to pay again. So the whole reservation was messed up.

Kelly S. le

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Le client n'a pas laissé de commentaire.

Christopher C. le

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It was nice chatting with Tracie as I checked in and checked out. I'm still a fan of working with a person rather than the mobile pickup. I'll probably need another uhaul in my future and if all prices are the same no matter where I go get a uhaul, I will go see her because she's a nice person.

Timothy N. le

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Le client n'a pas laissé de commentaire.

John W. le

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Completely screwed up my order. Sent me to a different location than was on my rate confirmation. Changed my pick up time. Changed my order from being 24/7 pickup to having to physically go in and pick it up. Very poor experience.

cindy S. le

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Le client n'a pas laissé de commentaire.

Andrea T. le

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Le client n'a pas laissé de commentaire.

William C. le

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Great and friendly service, as always!

george P. le

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Le client n'a pas laissé de commentaire.

Alan H. le

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Le client n'a pas laissé de commentaire.

William S. le

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Le client n'a pas laissé de commentaire.

Dana J. le

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Le client n'a pas laissé de commentaire.

Jerry R. le

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Le client n'a pas laissé de commentaire.

Regina R. le

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Worse

Joshua I. le

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Le client n'a pas laissé de commentaire.

William S. le

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Le client n'a pas laissé de commentaire.

Russell M. le

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Le client n'a pas laissé de commentaire.

Shaquia H. le

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I would never recommend anyone to uhaul the people with the company is very unprofessional and needs training on hold to complete there jobs

john F. le

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They were closed 3 hours before they were supposed to be. Called the store and got the help center. Was treated poorly for asking why they were closed.

Cheryl G. le

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Excellent all around!

John S. le

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We told them about a wobble in the van. It was fine but did make us nervous :-)

giselle b. le

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Had all my needs very good customer service

valarie R. le

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Le client n'a pas laissé de commentaire.

Gabriela H. le

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Le client n'a pas laissé de commentaire.

Dale D. le

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Le client n'a pas laissé de commentaire.

David C. le

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When returning my rental after hours, I called 1-800 number and no one was able to help within more than 30 minutes of waiting in two calls. Tracy, location mgr, does an excellent job providing and understanding our needs when renting the appropriate car and any additional equipment, also helped us by properly following up any mechanical situation on first cargo van we’ve got. Thanks !!!

Randy T. le

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I originally ordered a 15' truck...but the representative that helped me assured me that a 10' would be ample to do the job. Well it wasn't! Instead of doing it in one load...I had to do two. Pmus,a 10' does not have ramps. I explained exactly what I needed....and was under sold. The lady at my pick up place was exceptional to me. She was pleasant and knowledgeable. If not for her...I would have been totally disappointed!

Lisa P. le

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Le client n'a pas laissé de commentaire.

Melissa L. le

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Great has been great so far!

Chetan B. le

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Le client n'a pas laissé de commentaire.

Ray H. le

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Le client n'a pas laissé de commentaire.

Paul D. le

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The storage space was very clean and provided plenty of space for my needs. The staff has always been very helpful and courteous.

Julianne D. le

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Le client n'a pas laissé de commentaire.

ROBIN P. le

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Very helpful.

Gary B. le

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I was pleasantly surprised when the UHaul rep called me 1.5 hours earlier than my pick up time to alert me the truck was ready for me. THis was a nice service!

Andrew M. le

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My experience was very "user-friendly". I had access any time I wanted and was allowed to cancel my service at my convenience. I will undoubtedly recommend Uhaul storage to people I know.

Logan O. le

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Le client n'a pas laissé de commentaire.

Robert S. le

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Le client n'a pas laissé de commentaire.

William H. le

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Le client n'a pas laissé de commentaire.

Abdulrauf N. le

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Le client n'a pas laissé de commentaire.

Ronnie L. le

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Le client n'a pas laissé de commentaire.

KRISTINA G. le

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Excellent customer service, great rates. Thank you

Bobbi S. le

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Very helpful!

ROBIN P. le

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Quick and easy. Staff very nice and helpful.

Paul D. le

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The staff at the storage location were very helpful in providing a good space, but that was only after the original location reserved was unable to provide anything due to "leaking" in the storage units. This information was not provided to me until I arrived at the original location for storage. Subsequently, the alternative location in Noblesville is an additional 20 miles out of the way from where my belongings will eventually be moved. The commitments made to me by UHaul were not at all met, but were instead changed at the last minute without any discussion or notice to me. I have never had a more terrible or disappointing moving experience in my life, and that includes having to move in a blizzard during which I was towing a car and a one-and-a-half drive took five hours. That experience was far better than the experience this past weekend. I will recommend the Noblesville storage location to friends and colleagues; however, I will NOT recommend any UHaul services to anyone and will certainly relay my experience to anyone who asks.

Abdul B. le

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Le client n'a pas laissé de commentaire.

Georgia C. le

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Super easy and very convenient- we will use this U-Haul location if ever needed again in the future!

Ronald C. le

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Le client n'a pas laissé de commentaire.

Nichole W. le

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Le client n'a pas laissé de commentaire.

Riley R. le

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Le client n'a pas laissé de commentaire.

robert s. le

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Tracie was THE reason I chose THIS uhaul location. I called a different Uhaul location a couple days prior to the location in Downtown Noblesville and the interaction with the rep was unpleasant.

Susan Y. le

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Tracie was great and seemed to have fun at her job-great sense of humor!

robert S. le

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In my opinion nothing!!!! Tracie was beyond awesome. She assisted me as if there was a staff of 5, alone. She multitasked between myself and other customers all the while giving all of us the attention needed.

JENNIFER H. le

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Everyone is caring understanding outgoing would recommend them to anyone

Andrew A. le

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Le client n'a pas laissé de commentaire.

Frederick M. le

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I reserved a truck from another location. I received an email 7:00 ilast evening and was informed I couldn’t get a truck until afternoon. I had arranged movers for the morning. I spent half hour aafter receiving email trying to get another truck. This is by the worse business. I have used uhaul in Texas and Florida without these problems

Larry M. le

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Le client n'a pas laissé de commentaire.

ROBIN S. le

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Do NOT plan on them being understanding when you have an unfortunate circumstance. We kept them updated thru emails/phone calls. They pretended to care/help, but it was all lies. Never again.

Lori C. le

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I’m not certain mobile pick-up is faster than finalizing the transaction in the office. After experiencing issues with the mobile program making me start at step one multi times, I was still required to walk inside to obtain the key. The employee who was working was exceptional and turned a frustrating experience into a positive experience.

BETTY E. le

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Very happy with service and facility.

Deborah C. le

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I rent U-Haul trucks approximately 10 times a year for craft shows. Almost every time I rent from a specific location that is close to me, I get a call that I should pick the truck up from a different location. Even though I make the reservation a month in advance, I almost always have to go to a different location and pay more because the mileage is more. I believe this shouldn’t happen and I should be reimbursed for the extra mileage cost.

Vinesh B. le

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Le client n'a pas laissé de commentaire.

Charles B. le

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Le client n'a pas laissé de commentaire.

John M. le

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Le client n'a pas laissé de commentaire.

LYNN W. le

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Le client n'a pas laissé de commentaire.

Blake D. le

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Le client n'a pas laissé de commentaire.

Wes C. le

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It is slightly petty to charge someone for one gallon of fuel. The needle can move from the time of refueling to turning in the vehicle.

kim s. le

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Very well kept

Spencer M. le

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Le client n'a pas laissé de commentaire.

Matt S. le

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Le client n'a pas laissé de commentaire.

Brandon L. le

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Le client n'a pas laissé de commentaire.

Kyle G. le

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The drop off was much better! We had barely pulled in and a worker was outside to check us in and help us. We were out of there in less than 5 minutes.

Michael K. le

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Le client n'a pas laissé de commentaire.

WALTER W. le

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Great service. very happy with employees.

Judith S. le

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Tracie Bowman & her crew are A-1+. All were very knowledgeable & friendly during my transactions. Will recommend her store to anyone who needs U-Haul services or storage space.

Lisa L. le

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Le client n'a pas laissé de commentaire.

John P. le

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Le client n'a pas laissé de commentaire.

aviance J. le

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The ladies at that facilities are the best!!

Tejal P. le

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The 10 foot was requested but since was not available they gave me 15 foot and 6 phone calls to main office for uhaul they should have better customer service at 1800 uhaul number

Luke R. le

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Le client n'a pas laissé de commentaire.

Duane Z. le

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We had great service!! Thank you!

KEVIN W. le

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Le client n'a pas laissé de commentaire.

Elizabeth S. le

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The app is not the best. It kept starting over. Took over 2 hours to check in.

Shannon K. le

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Le client n'a pas laissé de commentaire.

Taja J. le

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Staff was awesome. The manager knows her stuff!!

Debra S. le

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I'm very pleased with my experience with U-HAUL Storage of Noblesville! The unit was very clean and the people there are very kind and helpful. I would recommend this place to anyone. Thank you!!!

Dirk O. le

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Smaller storage location, but had required (equipment) needed to pickup & deliver new furniture

Josh H. le

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Le client n'a pas laissé de commentaire.

amy W. le

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The ladies working were friendly, attentive and very quick. I will be back!

Elliot R. le

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We arrived to pick up the truck & were told none close to the reservation size were available, & likely would not be for another hour. Then we were charged double what we were quoted at the end of the rental. Very unsatisfied.

aaron B. le

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Staff was extremely friendly and fast!

WILLIAM `ROCKY` S. le

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Great job by everyone

Gary C. le

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Very clean

Ray R. le

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Nice clean place

LOVE K. le

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Poor

Edward P. le

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Still looking for the metal supports for the shelves in the bookcase. Ed pursell

Rachel Q. le

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Was very easy to do business here, rental online is a plus and in person customer service was excellent

Thomas E. le

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The Manager of the location was very personable, helpful and made the process very smooth. I will definitely use that location again.

ELIZABETH M. le

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We had no problems with our trip from Seattle, Washington to Noblesville, Indiana. The truck was very comfortable and when I talked with Donna, she was such a pleasure to work with!

WESLEY M. le

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Great experience

Taylor M C. le

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Thankful for a quick and convienient place to store my things. The staff were super helpful and kind. I highly recommend for those looking for a storage place!

DONALD K. le

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Your Manager is very good

JOHN C. le

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The manager was very professional. He always answers all my questions. Your lucky to have a manager working for U-haul like him! THANK you, John Coile

REBECCA D. le

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Friendly and helpful.

JOHN B. le

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No real problems, so no need for comments.

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