Trailer break was broken they posted picture in the rental of a brand new tow dolly but gave me one with broken fenders and never reported it the man hooked up the trailer wrong it was the worst uhaul expernace I've ever hadDevon R.
Customer Reviews for U-Haul Storage of Foley
Pour nous contacter
Foley, AL 36535
Services dans cet établissement :
- Du lundi au jeudiDe 7 h am à 7 h pm
- VendrediDe 7 h am à 8 h pm
- SamediDe 7 h am à 7 h pm
- DimancheDe 9 h am à 5 h pm
Heures d'ouverture spéciales
- 12/24/2022: 7h00 am à 4h00 pm
- 12/25/2022: Fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Patricia A.
Le client n'a pas laissé de commentaire.Linda J.
Le client n'a pas laissé de commentaire.Robert S.
Le client n'a pas laissé de commentaire.George S.
Le client n'a pas laissé de commentaire.Jessica C.
Le client n'a pas laissé de commentaire.John M.
Le client n'a pas laissé de commentaire.marc J.
Le client n'a pas laissé de commentaire.Melissa M.
Le client n'a pas laissé de commentaire.Robert G.
Le client n'a pas laissé de commentaire.Paul M.
Le client n'a pas laissé de commentaire.Gary B.
Parking Lot needs improvementCharles P.
The staff here was very nice and efficient. They were very busy but handled all customers in a timely fashion. Would definitely use them again if I have the need.Brenda F.
Le client n'a pas laissé de commentaire.Christine A.
Le client n'a pas laissé de commentaire.Thomas B.
Le client n'a pas laissé de commentaire.Robert D.
The manager and staff were extremely friendly and accommodating.Randy B.
Speed up operations. They were helpful but the could use some help.john S.
Excellent service!! I was offered available truck. It was clean, well kept and good and clear information.Olyk S.
Send that ancient piece of crap on a long one-way rental to Siberia. Floor was spongy and uneven. It had obviously been severely overloaded at some point in the past. There were more than a dozen "X Quick Claim" stickers on the outside so it would be impossible to tell new damage from old. But all the glue holding it together did make it water resistant as per your claim. Finally, when empty the tires were so out of balance the trailer would hop almost continuously at anything above 20 mph. Better when loaded but still hard to control on the highway because of the hopping. So why "above average"? I've rented here several times and if not for this one refuge from the junk yard, staff is excellent.Dale A.
Le client n'a pas laissé de commentaire.Julie J.
Le client n'a pas laissé de commentaire.chris H.
everything went smooth. We enjoyed dealint with this uhaul location. The man in charge was very nice and made everything go smoothly.raymond S.
Le client n'a pas laissé de commentaire.dale N.
The trailer was okay for around town. I would not have accepted it for a long haul due to age and condition.The floor had weak spots and there were X's all over it. One wheel was painted but you could still see the rust coming through,Mike C.
Le client n'a pas laissé de commentaire.gregery H.
Le client n'a pas laissé de commentaire.Daniel B.
Nothing, all was excellent.michael S.
Guys working at Foley location were top-notch!eric S.
Le client n'a pas laissé de commentaire.Fernanda R.
Although they were 20 minutes late in opening- I understand there are circumstances that day that could have contributed to the delay. Gabriel ( on Saturday) went the extra to let us know we could come early, although we end up not getting the truck till Sunday.Scott Y.
Le client n'a pas laissé de commentaire.Tony R.
Le client n'a pas laissé de commentaire.JamesA J.
Le client n'a pas laissé de commentaire.David S.
Such an easy process and fair price.Lenore S.
Le client n'a pas laissé de commentaire.Tim D.
Le client n'a pas laissé de commentaire.Tim D.
Le client n'a pas laissé de commentaire.Scott G.
The manager in charge was excellent. Best customer service I have had in awhile.Kristin P.
The truck was clean and not in any disrepair but its definitely one of the older units. I'm sure it doesn't make sense to get rid of a truck that is clean and running good but I'd really consider replacing this unit with one of the newer ones. Also the app needs quite a bit of work. It had issues trying to get me checked in. I ended up going inside because I couldn't get it to work for me.Ryan F.
They made it very easy to get through the rental process.Steve C.
Gabriel the manager was top notch! Excellent service à la clientèle.Gregory M.
All good. Love this location. Fast and easy!John H.
Simple. Quick. Easy in and out of lot. Will rent from this location in future.Erica R.
I think the guys name was Gabriel, he has outstanding customer service. Thanks Mike McCaleb 256-990-9666Michael M.
Le client n'a pas laissé de commentaire.James N.
Le client n'a pas laissé de commentaire.Paul S.
Le client n'a pas laissé de commentaire.Jon J.
Le client n'a pas laissé de commentaire.Russ J.
Drop off service was excellent! Had us unhooked and on our way in less than 5 minutes. Very friendly and courteous staff!Don P.
My experience with renting the pickup truck was excellent. I cant think of anything to make things betterDon B.
Le client n'a pas laissé de commentaire.Jon J.
Le client n'a pas laissé de commentaire.Kristionna B.
Le client n'a pas laissé de commentaire.Robert R.
Le client n'a pas laissé de commentaire.Kimberly B.
Le client n'a pas laissé de commentaire.Jeff Y.
Professional, courteous staff. Very easy to do business with.Paul H.
Le client n'a pas laissé de commentaire.Jack C.
Stay just like you areClarence E.
Same as aboveMarcelo R.
Danny at UHaul was great. He made things go quickly and made us feel important. The young man who hooked the trailer up was also friendly and professional. They both explained everything and put my wife and I minds at ease. MerciDouglas K.
Didn't get receipt email to meAdmiral N.
The staff was awesome. Extremely professional and very nice. I will definitely be doing business here again.david B.
Le client n'a pas laissé de commentaire.Frank M.
Le client n'a pas laissé de commentaire.Duane K.
Le client n'a pas laissé de commentaire.STEPHEN C.
Le client n'a pas laissé de commentaire.Willie Marie B.
All of the employees that work there seem to be very hard working and enjoy helping people. You should hire them some help before they find other jobs due to stress. I will rent from them again in the future for sure.Jonathan V.
Le personnel était amical et serviable. Our check in was easy to do. We will use them again. We rented a pickup truck for a few hours.Dennis S.
Le client n'a pas laissé de commentaire.Mark C.
Le client n'a pas laissé de commentaire.JAMES P.
Educate and train staff, specifically GM Jessica. Jessica sounds like a robot. She quotes UHaul policy without listening to customer. Was instructed to use UHaul app to document damage to trailer prior to leaving. When I encountered problems with the app and could not upload photos of previous damage, Jessica's reaponse was use the app. After several frustrating minutes with the app, and concerned I would be held responsible, I asked for a manual way to document the damage...Jessica would not assist or even respond...like a robotic parrot, "use the app". Finally, another employee stepped in and offered a reasonable response and plan. Jessica is awful at customer service and doing a disservice to the local owner amd UHaul image.Steve L.
Great service and super helpful staff!Megan R.
Le client n'a pas laissé de commentaire.hope T.
Le client n'a pas laissé de commentaire.john F.
Le client n'a pas laissé de commentaire.phillip R.
Le client n'a pas laissé de commentaire.Donald P.
Le client n'a pas laissé de commentaire.Traci J.
Le client n'a pas laissé de commentaire.Lance J.
Le client n'a pas laissé de commentaire.STEVE P.
Le client n'a pas laissé de commentaire.Derek M.
Le client n'a pas laissé de commentaire.Justin W.
Le client n'a pas laissé de commentaire.Eric C.
Great location for my use, easy in and out, associates very helpful,Timothy M.
By far the best I haul rental place we have ever been to!!Austin M.
Le client n'a pas laissé de commentaire.DennisL J.
Le client n'a pas laissé de commentaire.Harold J.
Good store and great employeesHarold J.
Excellent service à la clientèleMichael S.
Le client n'a pas laissé de commentaire.Karen S.
Drop off after hours took a while to navigate through the on-line process; difficult with trouble scanning the code on the box etc.Mary Beth S.
I have rented many times from U-Haul and this was the only time I was shocked at the quality of the employee customer service. The woman working at this facility was very rude and continued to talk over me as I attempted to ask questions. She kept demanding that I use my phone to complete the transaction and actually told me she had other customers waiting. I had to remind her that I was the customer in front of her at the moment and needed her attention. I was very surprised when she told me this facility was a corporate location. I will never visit this location again and will go miles out of my way to a different store.Emmett J.
Check in was quick and easy.Robert V.
Double check to make sure the tire straps are long enough. The passenger front side strap is about 6â€ short. Like it's been cut. I had deflate my front tire just to ratchet the tire strap. I had a schedule to keep and if I had to come back and exchange or wait for a repair , I would have lost the job.RichardLee A.
Le client n'a pas laissé de commentaire.Jennifer H.
I would use them againCarrie S.
Le client n'a pas laissé de commentaire.Stan A.
Absolutely nothing for my pick up location the guy was super helpful and everything worked out wonderfulSara L.
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Nous offrons la plus grande sélection de l'industrie!