Évaluations des clients U-Haul Storage of Glenwood

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Storage of Glenwood

Cote générale :

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Chris A.
Évaluation :

Trailer kept blowing fuses in my truck for the running lights, they didn't check them before I left, I would of had u guys fix it but I didn't know till too late, but overall trailer worked great an was affordable thank you!

Frederick G.
Évaluation :

I returned the truck with the same amount of fuel I was given, it was just under 1/4 tank when I got it, and returned it right on the 1/4 tank mark. I put in 5 gallons of fuel, so even at 5mpg I would have been covered. The truck was dirty when I got it, some of the cab lights didn't work, and it just wasn't a great running van. I didn't go through the checkout process at the afterhours dropoff because there were a bunch of transients at the location, and I didn't want to hang around longer than necessary.

Allen D.
Évaluation :

Fast frendly

Joey F.
Évaluation :

Le client n'a pas laissé de commentaire.

Lewis H.
Évaluation :

The staff is very professional. Took care of putting the trailer on and taking it off. Will be using this facility again.

Martin T.
Évaluation :

Great customer service.

Neil R.
Évaluation :

The customer service was decent. However, no one mentioned that our 6x12 trailer did not have a jack. Which made hooking it up in my apartment's tiny parking lot very difficult as I had to find my own at the last minute.

Zoe Z.
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Le client n'a pas laissé de commentaire.

Bruce B.
Évaluation :

My rental experience was flawless.

Craig L.
Évaluation :

Le client n'a pas laissé de commentaire.

Julie C.
Évaluation :

Le client n'a pas laissé de commentaire.

Debra M.
Évaluation :

From phone reservation to the most professional lady at pick up, I was impressed. Very organized and treated respectfully by Jackie and staff. She made the whole process smooth as silk, which is why I came back to THIS location for a second time and have told friends and relatives how professional they are there at Glenwood Uhaul. Hassel free transaction from pick up to drop off. Staff works well together like a well oiled machine. Price was reasonable so why go anywhere else.

gerry R.
Évaluation :

Contact with call in technician to get appointment was OK but not as well informed as people at rental site. Sorry but don't remember much about that.

Matthew C.
Évaluation :

Le client n'a pas laissé de commentaire.

Trisha A.
Évaluation :

Le client n'a pas laissé de commentaire.

THOMAS C.
Évaluation :

NO HIDDEN FEES!!!

KELLY W.
Évaluation :

Le client n'a pas laissé de commentaire.

Randall R.
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Le client n'a pas laissé de commentaire.

PAUL P.
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Le client n'a pas laissé de commentaire.

Karen S.
Évaluation :

I did my reservation on line. I found that the font color/link for the 2 documents that you had to read before you could complete the reservation was not different enough from black to be visible. I had to call tech support for the reservation site to get help, which was frustrating. The woman who helped me also said that the font color on her screen was not was very different. But she was able to help me complete the reservation.

Tina B.
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Le client n'a pas laissé de commentaire.

matt B.
Évaluation :

Le client n'a pas laissé de commentaire.

Michael H.
Évaluation :

Le client n'a pas laissé de commentaire.

Eric M.
Évaluation :

Le client n'a pas laissé de commentaire.

Matthew C.
Évaluation :

I've used this Uhaul location two times to move furniture. The staff is always friendly and quick in picking up and dropping off equipment. I will use them again. Awesome staff! Very courteous! Keep up the good work!

Laurie N. | Expérience générale |
Évaluation :

Best experience! Every employee I met went above and beyond! I will gladly recommend!

Robert R.
Évaluation :

Nothing, the team at this location does a great job!!!

JENNIFER S.
Évaluation :

Le client n'a pas laissé de commentaire.

Matthew F.
Évaluation :

Fast and friendly service. Good experience

Carry B.
Évaluation :

The total cost was alot higher than I was told it would be.

Pamela F.
Évaluation :

Battery on truck died at storage unit. Movers said it had very high mileage as well. When called the location to advise we would not be back on time they were not pleasant, doubled the deposit and did not apologize for our inconvenience or the extra $ it cost me to have movers standing around.

Lisa H.
Évaluation :

This location has the best customer service of any location I have ever used!! All persons that we interacted with were excellent, professional, and even took the time to talk with us and be understanding about the trials and tribulations of moving! Lovely people, I recommend them highly!! Well done people!!

kathy C.
Évaluation :

Le client n'a pas laissé de commentaire.

Clayton W.
Évaluation :

Excellent all the way around

Jose P.
Évaluation :

Le client n'a pas laissé de commentaire.

susan M.
Évaluation :

Le client n'a pas laissé de commentaire.

Jason W.
Évaluation :

One person working register, dicey pulling in and out due to traffic and location. Manager was nice, just not very fast to pick up. Hook up, and haul off was good. Tires on trailer JD repair marks that made me question safety on trip.

Mark S.
Évaluation :

Le client n'a pas laissé de commentaire.

Jordan F.
Évaluation :

Better customer service. The gentleman (2) working Saturday, January 17th in the afternoon were rude. We followed the directions on the mobile app to park the van and do the contactless return. We parked it and the employee was trying to flag us down and was visibly annoyed that we'd parked. He then motioned us to drive through the return lane and stormed off rolling his eyes. Another gentleman came out to take the keys and as he was processing the return I asked about the $7 refund for the furniture dolly we'd ordered and was not in the van. He impatiently said "yeah, it's fine." When the final receipt came to my email the $7 was still on there. It appears as though these employees need to have a bit more patience, and an understanding of the mobile check in and return process. We were doing exactly what it was telling us and they seemed really frustrated by that.

Edwin D.
Évaluation :

Le client n'a pas laissé de commentaire.

Stacie R.
Évaluation :

Le client n'a pas laissé de commentaire.

Pamela F.
Évaluation :

Nothing

Michael S.
Évaluation :

Le client n'a pas laissé de commentaire.

cris T.
Évaluation :

I love this store! Always professional, always on time, very helpful and flexible. I move furniture for my job and count on them to come through! Much appreciated!

Jose B.
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Le client n'a pas laissé de commentaire.

Steve W.
Évaluation :

Le client n'a pas laissé de commentaire.

Roy D.
Évaluation :

Doing good work already

Micah R.
Évaluation :

They were so nice. We got screwed by the 18th and Willamette location and were scurrying for a truck. They made us feel like valued customers. Unlike the Neighborhood location at 18th and Willamette, who were completely unwilling to help us with the pick up.

DAN K.
Évaluation :

Le client n'a pas laissé de commentaire.

Tasha R.
Évaluation :

Le client n'a pas laissé de commentaire.

Sarah Ruth M.
Évaluation :

They did not register that I returned the vehicle on time. There was an extension on the vehicle I did not request or authorize. I returned my vehicle on time and was charged for an extra day. I also received numerous phone calls and voicemails about the vehicle, saying I had not returned it when I had and spent hours on the phone with costumer service. Yet, I was still charged for an extra day. Extremely disappointed in the service.

jo anne W.
Évaluation :

Le client n'a pas laissé de commentaire.

Joseph I.
Évaluation :

Le client n'a pas laissé de commentaire.

Nathan G.
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Le client n'a pas laissé de commentaire.

Jason S.
Évaluation :

The young man who helped me did a great job

ZOE ALEXIS T.
Évaluation :

courtney was amazing!

Matthew C.
Évaluation :

Le client n'a pas laissé de commentaire.

DANIEL JAMES L.
Évaluation :

Le client n'a pas laissé de commentaire.

clifford o. | Expérience générale |
Évaluation :

You shouldn't have to wait a half hour to check out of a storage unit. Huge lines on weekends. Staff struggled getting people out the door. I was paid up until the end of January, but no mention of this on my final storage bill. Not good service

William S.
Évaluation :

Very professional at every turn!

Latoya R.
Évaluation :

Michael was amazing

alan J.
Évaluation :

Le client n'a pas laissé de commentaire.

Aletha H.
Évaluation :

Everything was great, I have no Complaints. Thank you.

Scott S.
Évaluation :

Le client n'a pas laissé de commentaire.

Clifford W.
Évaluation :

Le client n'a pas laissé de commentaire.

Susan G.
Évaluation :

We love u-haul. Consistently excellent

Alicia P. | Premières impressions |
Évaluation :

Got locked out of my unit but inside the storage area for over an hour. Call button broken.

Alicia B.
Évaluation :

A phone number for reaching onsite employees would be nice

Juan C.
Évaluation :

Le client n'a pas laissé de commentaire.

Holly Z.
Évaluation :

Le client n'a pas laissé de commentaire.

Philip E.
Évaluation :

Clean the truck, wear a mask for f*cks sake

Barbara H.
Évaluation :

Le client n'a pas laissé de commentaire.

Gary R.
Évaluation :

Great service, but cargo truck was not 100%. Right side mirror was cracked in many pieces. Hard to see vehicles when changing lanes. Windshield washer fluid was out. Driving cross country to freezing temperatures, it was difficult to clear windshield. Both of these items are SAFETY issues. And should of been addressed. Other than that cargo and auto transport ran great!

Wendy L.
Évaluation :

Thank you for your assistance with all of us USPS rentals. We appreciate you allowing us to use your vehicle for our sleighs!

Ken Q.
Évaluation :

Le client n'a pas laissé de commentaire.

Rebecca T.
Évaluation :

Great service!

Michael J.
Évaluation :

Make sure you don't charge customers twice for one rental contract!

WILLIAM B.
Évaluation :

Le client n'a pas laissé de commentaire.

Reynold D.
Évaluation :

Tell the customer to expect a text for equipment condition survey.

Paula B.
Évaluation :

This location is a model store, above the average of any U-Haul I've visited. Good job, Jason & Andy!

Erik V.
Évaluation :

Excellent customer service...fast and efficient

melanie h. | Expérience générale |
Évaluation :

It’s difficult to navigate the large sliding door while moving in/ out, and since it’s located so far away from the locked/ coded entry door re-entering multiple times was a bother. Please consider an alternative key-code box at the sliding door. Thank you!

Lisa P.
Évaluation :

We are still waiting for the $24 credit we were told we'd receive. Excellent service though.

Jamie B.
Évaluation :

Employees were very helpful and friendly!

shane D.
Évaluation :

Le client n'a pas laissé de commentaire.

Kirk A.
Évaluation :

Le client n'a pas laissé de commentaire.

Matthew M.
Évaluation :

Le client n'a pas laissé de commentaire.

Jake G. | Premières impressions |
Évaluation :

- the front office staff had his shoes off when I showed up and was unmasked. He remained unmasked when I wasn’t in front of the plexiglass and didn’t remember to put it on for over 15 minutes. Another staff member came in to the office unmasked as well.

Allison B.
Évaluation :

Le client n'a pas laissé de commentaire.

Bruce T.
Évaluation :

Van was ready on time and return was ez. Friendly people and courteous

Tony M.
Évaluation :

The customer service was the best I have had. Great experience!

Douglas N.
Évaluation :

Equipment was clean, but the side view mirrors were extremely hard to adjust, and the passenger side seat belt did not work. Customer service guys were good

Ron W.
Évaluation :

Le client n'a pas laissé de commentaire.

Luis V.
Évaluation :

Great Service,Thank You!

Corey W.
Évaluation :

Le client n'a pas laissé de commentaire.

gary G.
Évaluation :

Make sure equipment is clean and make sure tie downs and ratchets are maintained and function properly.

BRETT EDWARD C.
Évaluation :

Le client n'a pas laissé de commentaire.

Paul D.
Évaluation :

Good service. Thanks

Roderick B.
Évaluation :

Nothing,it was perfect service

Chayse M.
Évaluation :

The truck we received had sticky marks on the seats and sunflower seed shells in the cup holders.

Jolene D.
Évaluation :

Le client n'a pas laissé de commentaire.

Lewis L.
Évaluation :

Total pros. Very efficient and helpful

Sean S. | Expérience générale |
Évaluation :

The employees were super helpful and professional.

EMILY A.
Évaluation :

VERY KIND.

Reginald V.
Évaluation :

If only the online system help us extend the rental instead calling around finally getting good customer service personal who is willing to help you late in the night.

Heather T.
Évaluation :

I'm not used to driving such large vehicles, and when I returned the truck there were other U-hauls parked near the entrance that I almost hit as I was trying to come in. Having extra room to turn would be nice, otherwise it was a perfect experience!

Cynthia A. | Expérience générale |
Évaluation :

Thank you for keeping the common area clean. Would only ask that the units be ADA accessible for the second-floor units

Lisa S. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Jody K. | Expérience générale |
Évaluation :

Bad news:Though the staff were great, the office gets a big black mark for telling me the wrong thing about storage rents: I was told that no notice was necessary for vacating the unit, and that our rent would be pro-rated and the unused portion refunded. Not so! When we cleaned out the unit, THEN we were told "oh, sorry we told you that . . . it's not true. Once you have paid the month's rent, there is no refund even if you move out early." So beware..

Jacob W. | Online Move In |
Évaluation :

I am completely done with U-Haul as there’s a 30 minute wait to speak with a representative. The move in was a joke where I had to push a cart up a steep little hill through a tiny door. I broke at least four plastic bins moving into a 5’ tall unit. This was the most difficult and stressful move in EVER! I would not recommend this place to my worst enemy. It’s dirty, small and the access is horrific. This is the last straw in my attempts to use U-Haul. I AM DONE! Nothing ever pans out the way the website says it will.

Jackie O. | Expérience générale |
Évaluation :

Excellent service overall. Helpful staff.

Lori W. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

geniese j. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Annette T. | Expérience générale |
Évaluation :

Polite , helped me when I misunderstood the size of the orginal unit and helped me get the correct size I needed. Clean- very clean. Felt safe and secure - especially with the gated entrace to the units.

Alma V. | Online Move In |
Évaluation :

I booked my unit online & thought it may be an easier process than booking in-person but it wasn’t as easy as I thought it would be. I had never been to the location and the gate was a bit hidden with all of the moving trucks in front of it. It would’ve been helpful to know which direction to head to access the gate. Also, it would be helpful to note to customer when online booking is complete that the unit will be ready for customer access and customer is to break the green ties that are holding the doors shut. I was a bit confused as I didn’t know I had authority to break the tie myself and had to request the help of an employee. Amy was so helpful and very nice. Besides these two little hiccups, everything else was great.

Doug M. | Expérience générale |
Évaluation :

Great staff

John G. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Christina F. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Thomas M. | Expérience générale |
Évaluation :

The worst thing I saw was employees helping homeless people into the storage facility. I believe some homeless were living in storage units. I saw one bring all his groceries to the unit, including a cooler with ice to keep his milk cold. That really isn’t okay or safe for people who are storing their belongings. Also, I saw multiple mice at the facility and most of the employees never wore their face mask. Overall terrible experience.

Michele Y. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Eric H. | Premières impressions |
Évaluation :

Amy at U-Haul Storage Of Glenwood is awesome employee! Amy was helpful, cheerful, and made sure we understood what we needed to know before leaving us to unload our van. We wish there were people like Amy at every business we visited.

Dan H. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Christina F. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Daniel W. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

THADDEUS R. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Jennifer S. | Expérience générale |
Évaluation :

My experience was great. Each interaction with any staff person was always helpful and professional. Thank you!

Daniel W. | Premières impressions |
Évaluation :

Great staff and nice facility. Great for a college move or some inexpensive self storage in the area. Well maintained.

Fred H. | Expérience générale |
Évaluation :

one of your female staff would not let my son n law use the bathroom I don't know the reason why but he is a black man. thanks fred

larry p. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Kevin L. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Robert E. | Expérience générale |
Évaluation :

Nice when ya move in rude when ya move out + overpriced screw there one free month go somewhere cheaper it'll make your overall trip/move that much easier

Randy W. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Fred H. | Premières impressions |
Évaluation :

My driver ask to use the bathroom and was told he could not use it, the manger of the place step in and said he could. The employee was very rude.

Doug M. | Premières impressions |
Évaluation :

Love this place

KIRK E. | Expérience générale |
Évaluation :

Exceptional customer service.

Catherine B. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Elizabeth S. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Nancy S. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

TOM S. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Elizabeth F. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Justin F. | Premières impressions |
Évaluation :

I couldn't have asked for better service

Kyra M. | Online Move In |
Évaluation :

First the unit itself was difficult to find when I got to the facility. Drove around for a while before finally deciding to go inside and ask where it was. Then found that there is no parking right in front of the storage building and maybe 5-6 spots that were all taken on the other side so that wasn’t convenient for move in. Then the code we received wouldn’t work to get into the building so had to go back into the office. Finally we were able to look at the unit and it was too small so back to the office to see if they had a different one. They luckily just had one open so we went to that one. They had called it their “big door” but it definitely wasn’t big. It was maybe 5 feet tall and no lighting so hard to see to the back. But at the very back there was a small black box on the floor that said DANGER RAT POISON. I refused to keep my belongings and mattress there so just went BACK to the office and cancelled everything. After being there for an hour and half just trying to move in, I was very frustrated with this storage facility. Called a new one closer to home that had availability and the difference was night and day. I would not recommend this storage facility to anyone.

Lisa S. | Premières impressions |
Évaluation :

Overall it was a good move in experience. The lone negatives I would say would be that there isn’t enough staff to help with the check out. The line got kind of long and due to the wait people got unruly. It was busy to the point where I went to another uhaul location just so the staff at glen wood could help the next person. The other thing is that there isn’t an elevator. So if you’re moving furniture, bring a friend with you. Other then those, the unit was really clean. The staff member who helped with how to access the building and show me where my unit was, was super helpful. The unit itself was very big and after asking around, I got an awesome deal

David C. | Premières impressions |
Évaluation :

The two ladies who helped us where fantastic. They made a stressful time for us get a little easier.

Amanda V. | Online Move In |
Évaluation :

way too small of rooms. said one bedroom.... but I was only able to fit elliptical and dresser in. waste of money.

Breezi A. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Sandra F. | Premières impressions |
Évaluation :

Jackie and Jordan provided extraordinary customer service. This is our second time using them and I would recommend their storage and services.

DANIEL V. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Randy W. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

MICHAEL M. | Premières impressions |
Évaluation :

The storage unit assigned to me had multiple locks in place that the staff could not explain. I was made to buy a special lock, and when I was transferred to a new unit the new lock did not fit. It took over an hour to only somewhat resolve all the issues.

ANN R. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Ron S. | Expérience générale |
Évaluation :

I am well pleased with your storage unit as well as your friendly, helpful staff. Thank you very much it was a pleasure to do business wit you.

JAMES J. | Expérience générale |
Évaluation :

The rates keep rising, making it difficult to keep

Sean M. | Expérience générale |
Évaluation :

This location had friendly staff. The prices were reasonable and the facility wasn’t bad at all.

Jonathan L. | Expérience générale |
Évaluation :

The staff and services at Glenwood UHaul were excellent. Amy was super helpful and personable. My only problem is being rerouted to a central call center and prevented from contacting Glenwood directl

Catherine B. | Expérience générale |
Évaluation :

Wonderful experience. I will use Uhaul for all my moving and storage needs.

tim h. | Expérience générale |
Évaluation :

It was easy to store and auto-pay for our unit. I especially appreciate Ms. Jackie waiving our monthly rental as we moved out only a few days into January, and taking care of the paperwork.

Jody K. | Premières impressions |
Évaluation :

Thanks for the friendly, prompt service

Jody K. | Premières impressions |
Évaluation :

Timely, friendly, and helpful staff made moving-in easy.

JUDY V. | Expérience générale |
Évaluation :

Thank you

Linda S. | Premières impressions |
Évaluation :

I reserved a storage unit by phone, took the suggested size of the clerk after giving a detailed description of furniture &,was not told about door size and it is useless cuz nothin fits. im mad

amanda w. | Premières impressions |
Évaluation :

These guys did a great job helping me get everything I needed, including correcting a potential nightmare for me by getting me the correct size storage unit. Thank you so much for your help! Thank you

Carolyn R. | Premières impressions |
Évaluation :

The clerk was apologetic for the computer system issues that were slowing everything down and was very efficient. He let me see the units available and was patient with me as I bungled my log in.

Michael m. | Expérience générale |
Évaluation :

Great experience renting a storage unit. We will be back!

Doug M. | Expérience générale |
Évaluation :

Morgan and the rest of the guys are awesome. Thanks so much for your help. We’ll be back in June!

carly s. | Expérience générale |
Évaluation :

It was all good.

Alex L. | Expérience générale |
Évaluation :

Very impressed- Staff helpful and available, Great storage options, Excellent experience Highly recommended

Thomas M. | Expérience générale |
Évaluation :

Highly disappointing and honestly too overpriced.

Kosta D. | Expérience générale |
Évaluation :

The only problem I had was getting through to someone on the phone. Everything else was perfect.

Sandra F. | Expérience générale |
Évaluation :

I appreciate the flexibility to change my reservation to a larger storage unit at the last minute, despite the high occupancy rate. The staff were all extremely helpful and friendly. 2 thumbs up!

brett m. | Premières impressions |
Évaluation :

Good Service, was able to drop off truck quickly with no problems.

Barbara F. | Expérience générale |
Évaluation :

Staff here are great. The rental experience was very easy and I got a great orientation when I checked in. Also liked having boxes and supplies close by when I needed them.

Melvin D. | Premières impressions |
Évaluation :

Operates like a local business!

Hanna G. | Premières impressions |
Évaluation :

Manager was phenomenal and went above and beyond expectations to fix the problem that was at hand (the reserved unit was entirely too small for what I had told the guy on the phone I needed)

Xander B. | Premières impressions |
Évaluation :

The workers were very courteous and helpful with everything we needed. Things went smoothly and quickly!

Ashley F. | Expérience générale |
Évaluation :

Overall a frustrating mess. Card was charged when it should have been free. NBD except it was “fixed” 3 different times and it wasn’t. Each time the problem got worse. Shouldn’t be that hard to fix

Sarah B. | Expérience générale |
Évaluation :

No comments

Carol A. | Premières impressions |
Évaluation :

Everyone was so friendly and helpful. I feel very confident that my belongings are safe and will be watched after while I look for a place to move to.

KATHLEEN K. | Expérience générale |
Évaluation :

Excellent help every time. Outstanding!

Mitchell B. | Premières impressions |
Évaluation :

Very pleasant experience. Very nice staff

Amber H. | Expérience générale |
Évaluation :

Jackie Chin is rude and confrontational. When asked a question she put off a don't bug me vibe, like she doesn't like her job. We witnessed her witg other customers with the same poor attitude.

Barbara F. | Premières impressions |
Évaluation :

Everyone I dealt with was very friendly and helpful. Would definitely recommend and return to this location.

nikki g. | Expérience générale |
Évaluation :

I've used this location for 10 years. It has a great location. I have never had an issue picking up or returning a vehicle. Storage units are always clean. I feel my items are safer here.

Nancy S. | Premières impressions |
Évaluation :

Staff was friendly and very helpful in assisting me in deciding what size unit would suit my needs best. The facility was immaculately clean. I would highly recommend Uhaul storage.

Ron S. | Premières impressions |
Évaluation :

Thanks for your help and assistance. I am very pleased with achieving my needs.

ADRIANA M. | Expérience générale |
Évaluation :

Thanks for the water!

Sara D. | Expérience générale |
Évaluation :

The staff was always so kind and helpful!!!!! Prices were a little steep for a pretty small unit. Other than that, awesome and fast service!!

Kathy L. | Expérience générale |
Évaluation :

Very good

Matthew C. | Expérience générale |
Évaluation :

thank you

Robert G. | Expérience générale |
Évaluation :

Great Experience.

marshall w. | Expérience générale |
Évaluation :

👍

DAVE H. | Expérience générale |
Évaluation :

Excellent Service and facility.

Jeremy E. | Expérience générale |
Évaluation :

Staff is awesome! Facility is older and less convenient than others in the area. Doors on smaller units are too small. Prices are higher than similar and newer units in the area.

ROBERT P. | Expérience générale |
Évaluation :

Good service, attention to security, clean facility.

Kimberly P. | Expérience générale |
Évaluation :

Anytime had need to work with staff and facility all went well and efficient

nikki g. | Réservation |
Évaluation :

Customer service was fast and efficient. I've been a previous renter and it was the first place I thought of. The trucks are always available and the heated storage is on site.

Christopher C. | Réservation |
Évaluation :

Entire experience was positive. Renting the truck in Portland OR was super positive and quick, the customer service on the phone which included 30 days free storage unit rental was great

Michelle W. | Expérience générale |
Évaluation :

Friendly and helpful people. I felt well taken care of with my moving and storage needs. Thank you!

Robby F. | Réservation |
Évaluation :

When picking the truck I told $74. Ran credit card/Debit card and $85.10 was charge for truck rental. Rental a U-Haul storage the same thing, told told $17.49 will today charge and was charged $20.49.

deborah w. | Expérience générale |
Évaluation :

Love you guys.

Lynne F. | Réservation |
Évaluation :

Your facility is awesome and Jackie was very helpful is a extremely stressful move. The reservation center and 800 is horrible and had me going 20 different places plus still no ca back about the

Kevin S. | Expérience générale |
Évaluation :

Thank you.

kathy g. | Réservation |
Évaluation :

Very helpfuf. Cancel storage.

Ray S. | Expérience générale |
Évaluation :

.

Steve S. | Expérience générale |
Évaluation :

information about my drop off point was unclear from U-haul. I knew where but the address was not known by start point u-haul. drop off point , the employees seemed confused and lost.

kayle p. | Expérience générale |
Évaluation :

Price increases atrocious Card reader defective for exiting gated area Lien notice sent to myself and my parents when I was current on payment Call button in storage was broken, or staff didnt care

colleen c. | Réservation |
Évaluation :

I didn't use storage

Barbara J. | Expérience générale |
Évaluation :

This is the nicest U-Haul location I've ever worked with... despite the fact that the volume of students from University of Oregon makes things very busy, people are always friendly and helpful!

Jalin W. | Expérience générale |
Évaluation :

Staff was fantastic! They really made the whole moving process fast and easy, which was especially appreciated since moving is stressful. 100% would recommend!

Lisette B. | Expérience générale |
Évaluation :

The team there, both management and staff, are excellent. Professional, knowledgable, and extremely helpful. They are a great representation of U Haul Corporation, and we will work with them again!

JOEL W. | Expérience générale |
Évaluation :

Clean secure facility. Friendly helpful staff.

Jalin W. | Réservation |
Évaluation :

Everyone was very friendly, which really made the rest of the moving experience much less stressful. A big thank you to Amy in maintenance who was especially helpful in every way!

SALLI JO O. | Expérience générale |
Évaluation :

The site manager, Johnny, was extremely helpful through what, at times, was a difficult situation. He was responsive and respectful at all times.

ashley w. | Réservation |
Évaluation :

Reserved units at Glenwood Eugene Uhaul with reservation numbers it was lost. Then Oroyan Uhaul and with reservations numbers it was lost too. Truck reservation is good but horrible experience!

Cindy S. | Réservation |
Évaluation :

The team ran an efficient well run operation providing impeccable service and direction

OWEN N. | Expérience générale |
Évaluation :

Well taken care of

JImmy G. | Expérience générale |
Évaluation :

Thank you

JOHN A. | Expérience générale |
Évaluation :

Credit card expired at one point. Received an email shortly thereafter "we are going to sell your belongings" rather than a friendly "please update your card" email.

Harriet R. | Expérience générale |
Évaluation :

Thanks for all the great service. Moving is so stressful and Storage too. Good patient service appreciated.

DANIEL E. | Expérience générale |
Évaluation :

The initial storage unit I had reserved was to small so they switched me to a larger unit. The people who helped me were great.

amanda g. | Expérience générale |
Évaluation :

The lady that worked there was very helpful both times. We where thier during our pick up and drop off

MICHAEL M. | Expérience générale |
Évaluation :

Johnny is an outstanding manager he made our move so much easier I'll always be grateful

Non reviews have been submitted for this location.

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