Customer Reviews for U-Haul Storage of Greensburg
Location en tout temps  |  U-Haul Truck Share 24/7© Location

70 évaluations

4693 State Rte 30   Greensburg, PA 15601
(Heading East on Route 30 on the right hand side of the road before Latrobe)

(724) 972-0325

Heures d'ouverture de l'établissement

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(724) 972-0325

4693 State Rte 30
Greensburg, PA 15601
(Heading East on Route 30 on the right hand side of the road before Latrobe)

Services dans cet établissement :

Heures d'ouverture de l'établissement

Toujours ouvert sur votre téléphone intelligent

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Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Le client n'a pas laissé de commentaire.

Stephen H.  |  Expérience générale 
Évaluation :
5

Thank you Joe Morgan!

Stephen H.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sherri S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Darren B.  |  Premières impressions 
Évaluation :
5

Both staff that assisted me were extremely patient and helpful. The staff from greensburg Uhaul was awesome and patient.

lexi v.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

lindsey l.  |  Expérience générale 
Évaluation :
5

An all around great experience!

Gary H.  |  Expérience générale 
Évaluation :
5

The gentleman who helped us (Joseph Morgan II) was very efficient, courteous and had a good sense of humor! I would definitely return to this U-Haul facility! Merci!

Susan C.  |  Expérience générale 
Évaluation :
5

unit is available 24/7 but there is no lighting available when it gets dark.

Elizabeth T.  |  Online Move In 
Évaluation :
4

Other than the steep hill entrance off of rte 30, Fine May be tricky in the snow

Michael S.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

kristina l.  |  Expérience générale 
Évaluation :
5

Reserved unit online. No problems.

Cathy G.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Peggy S.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Zachary G.  |  Premières impressions 
Évaluation :
5

National Call center sucks! They hung up on me after 20 minutes on hold and lied to me regarding a unit and was unable to process. They stated they left a message for the GM which was a complete LIE THE LOCAL LOCATION WAS AWESOME THE CALL CENTER ABSOLUTELY SUCK AND DOES NOT HELP It was quicker to drive 3 miles away then to deal with the call center

ALLISON B.  |  Premières impressions 
Évaluation :
5

I was very pleased with the attention and courtesy that was presented by your associate during the process. He went above and beyond to make sure everything was properly transacted. When we arrived at the storage unit though, I was disappointed to find a bag of trash left in front. Otherwise I am extremely satisfied with everything.

Gary H.  |  Premières impressions 
Évaluation :
4

The service was very helpful. I had 1 problem on the entire sign-up. When I swiped in to the storage location to confirm my ability to clearly get in and get out, I noticed a large PUMA fifth-wheel trailer parked into my parking space #714. Could you please contact the owner and ask them move the fifth wheeler to whatever parking spot that they are actually renting?

Stephen B.  |  Premières impressions 
Évaluation :
5

Will runs a good Uhaul location and a nearby outdoor storage facility. Would do business here again. Very courteous and helpful.

Joseph D.  |  Expérience générale 
Évaluation :
4

There was an odor coming from a nearby unit (which is out of the control of the staff). My unit was very clean and ready to use!

Anthony S.  |  Online Move In 
Évaluation :
4

Le client n'a pas laissé de commentaire.

kristina l.  |  Premières impressions 
Évaluation :
2

There is no way to contact for help after hours on a 24 hour facility. We almost got locked inside the gate due to uhaul having double access numbers and the gate not working properly. Please contact your after hours number and see what I mean. There's zero help. When you press the number you need the phone goes dead. I cannot use a facility with no after hours help. Management said there's nothing they can do. I feel that's not appropriate for the money we spend for a facility.

DEANNA K.  |  Expérience générale 
Évaluation :
2

The facility is fine and I am sure Jay Cee is nice but it is impossible to get ahold of anyone at the store or get a return phone call. Also, they send letters with the wrong email address so you can't email them.

michelle h.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Darnell L.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Brittany B.  |  Expérience générale 
Évaluation :
4

One of the neighboring storage units had an awful smell that was spilling over into my unit. This is out of U-Haul's control, but it was a minor inconvenience.

Anthony S.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jordan T.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kathy Jo G.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Regis T.  |  Premières impressions 
Évaluation :
1

My storage unit leaked and caused a lot of damage to much of my property including a 1000$ recliner couch.

David F.  |  Expérience générale 
Évaluation :
1

I had a horrible experience here. I picked up my uhaul and went to the storage unit to find my unit. The roads were covered in ice. I got stuck. Tried to call the store for help and didn't get through 7 times, called roadside 3 times and got disconnected all 3. Finally went to the website link and submitted a report and had to wait for response. Ended up wasting 3 hours of my time because the storage unit roads weren't properly taken care. Then I got 1 load done by dark and the lights weren't on at the facility. I had to unload with a flashlight because there was no lights. Got stuck again leaving except I managed to get out without assistance that time. Not a fun time. If it weren't for the employees of uhaul being as awesome as they were, I would be a lot more unhappy.

Joni P.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Carl W.  |  Premières impressions 
Évaluation :
4

Everything was perfect until I arrived at the storage facility and found a lock on the unit. I had the movers nearing the unit. I called the store, received the company wide system prompts, NONE of which answered, instead went silent on what seemed to be a silent hold. The third time I decided to wait, 20 mins later there was nothing, I tried the call button at the entrance gate but no response...I finally thought I would call the new store in Latrobe Laurel Mountain plaza and asked the manager if he had a special way to get through to the Greensburg store on RT 30. He tried and left them a message. By then the movers arrived at site. By happenstance there was a woman driving around the site. Turns out she was there helping another person with the same situation. She was actually able to make contact with the store manager by calling his cell phone. Finally they issued me another bin, after all the calls and all the time I was finally able to unload. Solution for ya, have an "urgent" line to contact within the prompt section. Someway to help those who just leased a unit, was paying movers by the hour and exhausted all options. That's all.

Kory S.  |  Premières impressions 
Évaluation :
5

Swell guys running that store! Very helpful overall.

Michael P.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

DAVID J.  |  Premières impressions 
Évaluation :
5

William the manager at the Greensburg, Pa Uhaul was the nicest and most accommodating person I have come across in many years. He is friendly, mannerly and shows true concern for the customer and for Uhaul getting the best customer contact experience. Give this man a raise because he deserves it and should be a model for all your management employees. Thank you William you are the BEST!

Donna K.  |  Premières impressions 
Évaluation :
5

Your staff was top notch. Will, the store manager, took great care of me. He helped me purchase an appropriate lock for my storage unit and even led me to the storage unit to open it up, inspect it before use, and asked if I had any questions for him. Great service from a great employee. Thanks, Will!

Nathan S.  |  Premières impressions 
Évaluation :
5

Service was great

steve p.  |  Premières impressions 
Non les évaluations ont été soumises pour cet établissement.

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