Évaluations des clients U-Haul Storage of Happy Valley

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Storage of Happy Valley

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Dana J. le

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Customer service I received was top-notch

Chad R. le

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Le client n'a pas laissé de commentaire.

Anna T. le

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Le client n'a pas laissé de commentaire.

Heather N. le

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Le client n'a pas laissé de commentaire.

GRAHAM G. le

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This location was great. U-haul corporate is AWFUL. Have any sort of issue come up? Expect to wait on hold. Have something to say about it? Nobody cares. Ask for a manager? Don't count on a call back. Don't like a U-haul policy? Awww, well U-hauls hands are tied, too bad so sad. This location was great. Their website is trash and wouldn't let me return the truck. The phone help was worthless. 1/10 will likely not rent again if I know I have to return after hours.

Allyson E. le

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Le client n'a pas laissé de commentaire.

Jeffrey B. le

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Le client n'a pas laissé de commentaire.

Raul V. le

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Le client n'a pas laissé de commentaire.

Dee C. le

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Le client n'a pas laissé de commentaire.

Damon J. le

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Le client n'a pas laissé de commentaire.

Gil A. le

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Everything was great

Paul B. le

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Le client n'a pas laissé de commentaire.

Samantha L. le

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Le client n'a pas laissé de commentaire.

Samantha L. le

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Le client n'a pas laissé de commentaire.

ROBERT V. le

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Le client n'a pas laissé de commentaire.

Jesse T. le

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Le client n'a pas laissé de commentaire.

jeff B. le

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The reps where great Carl was helpful.

Nicole W. le

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I originally made my reservation for near my home and then right before I was supposed to pick up I got a call from the Happy Valley location which is 30 mins away from my home and a lot farther then the place I was picking some stuf f up from. So this uhaul ended up costing a lot more then it should have. I’m very unhappy.

Roberto A. le

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Excellent service....

tammy C. le

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Thank you so much for top notch gold stars customer service and excellent on being helpful and understanding. All the employees were awesome and the new store manager Rock's. Thank you all and God bless ??

Carolyn C. le

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Be behind the counter so when someone comes in they do not have to wait for someone to come to them. Other than that the return gentleman was quick and thorough. He had it inspected and done within 7 min. He was very quick, which I like to see but very thorough at the same time. Since I worked for the state of Arizona in the transportation department, we have to be the same way. Quick but excellent at the same time. The gentleman that rented to us was awesome. Very nice and VERY VERY HELPFUL. Almost to helpful ??????. He was great. I have rented here anytime I have needed to rent. I always usually have great service at the beginning checking out, but usually my problems have always been on returns. Too many customers and not enough tellers or waiting at the counter for someone to get there.

Christopher C. le

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Le client n'a pas laissé de commentaire.

Denise E. le

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The truck had no power, shifting bad and got hot easily.

Amanda W. le

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Le client n'a pas laissé de commentaire.

Samuel C. le

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Le client n'a pas laissé de commentaire.

Robert Z. le

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Le client n'a pas laissé de commentaire.

david I. le

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Only thing I'd recommend is a little more staff to work as runners on the lot so the counter folks aren't running around. Customer service was fantastic when I finally got help.

James B. le

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I find the crew at this location has better customer skills than some of the other locations. I appreciate their knowledge and willingness to help the customers. Thank you!

Donald W. le

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Both cab doors squeal like crazy whenever you open them, could really use some lubricant.

Pearl S. le

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They were very helpful. Got us what we needed and even helped find lights we didnt know we had.

James M. le

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Le client n'a pas laissé de commentaire.

William M. le

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Le client n'a pas laissé de commentaire.

Larry G. le

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Le client n'a pas laissé de commentaire.

Robert C. le

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Could not adjust the driver's side mirror. Was dangerous. I should have returned the truck.

Kevin L. le

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Le client n'a pas laissé de commentaire.

David P. le

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Your check out process is pathetic and very slow! I rented a little 8 ft trailer and the gate got stuck every time it was opened and any normal person would not be able to close it..Your sales or check in guy tried to justify faulty equipment with no evail.. Maintain your equipment and accept responsibility for your lack of maintenance. Be proactive not reactive..Also your phone system is just as bad.. Just pick up the call and answer the phone.. It's called customer service...If you had any real competition you would be out of business...I'm a corporate sales mgr for a billion dollar company. Your weaknesses are real!! God bless!!

TeAhna T. le

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I was not read the full terms and conditions and I got over charged!

MARTHA G. le

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Only critique I have is that we had to wait a long time to be waited on. It was on a Sunday, a busy moving day, and they only had two people at the counter and each transaction took a long time. Otherwise it was good.

Robert L. le

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The staff,always followed me around ,as if i was wanting to steal sonething? Everytime i pulled into parking lot.!yhey kept peeking / leering around corners ,darting back & forth,monitoring me,surveil

Raul V. le

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Thanks

JOAN B. le

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The gentleman that waited on me was very nice. He made it easy for me.

robert w. le

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Good Folks

Alan C. le

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Manager and employees are friendly and helpful.

Loretta J. le

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Waited most of the time just to pay for my storage 🙁

William l. le

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Staff blocked handicapped parking with equipment, so we were unable to access storage. Mgr said he'd call, but didn't, so we pulled our things out. There was no offer of compensation or apology.

Kasheeve W. le

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Good team they will take care of you.

JON W. le

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Great customer service Everytime I go in

Tyler G. le

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Things went fairly smoothly but they were obviously busy and it took a bit of time to get service.

Erika S. le

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They were really nice and I had a great experience. I'd use the Uhaul box again.

Derrick M. le

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Great

jennifer b. le

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This was the worst experience I have ever had. The order was constantly begging cancelled and redo thus affecting arrival date. Spent hours on the phone. I have more 2 move and went with new company.

Darlene B. le

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The largest unit was 10x10x11. I needed a bigger unit than that.

Raul V. le

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The staff were very helpful and made renting a unit very easy to do and also made us feel comfortable renting this storage unit.

Emily M. le

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Thanks for all the customer support with our complicated Ubox order!

Emily M. le

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Thanks for all the customer support with our complicated Ubox order!

JOLLENE B. le

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I have used this facility 2-3 times and have had great experiences. Same with other stores between Oregon & Colorado.

mary t. le

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great storage and convenient

IXKRA E. le

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I’m a satisfied customer.

MJ D. le

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Our storage container arrived to our house after being in Clackamas Storage for 2 months. When we opened it up our belongings we're covered in rat feces. Not OK!

Maureen M. le

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regarding the delivery of my Ubox, the driver was given the incorrect address which delayed the delivery by an hour. I was given a 4 hour window and received the box 1 hr beyond the 4th hour,

mary t. le

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Easy to access unit. Carts and handtrucks available made it easy to move items into unit. Appreciate the free month of storage for renting a U-Haul truck!!

barbara J. le

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I had two UBoxes delivered to our home (exactly where I wanted them!) and we never saw the facility... Great experience ~ Thanks! Both drop off and pick up drivers were considerate ~

Karen H. le

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Thanks

Alex B. le

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I was given the wrong information about what I was actually getting.

lyla m. le

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All my reservations were by phone. U-box very clean, delivered door to door. Both San Francisco & Portland staff friendly & helpful, willing to change pickup dates. Billing clear in advance. Awesome!

Dan E. le

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Competent; service-oriented; efficient; reliable; careful; and, expert movers

hallie s. le

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Easy and helpful, thanks!

Martha h. le

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Very friendly and convenient

Carey S. le

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I didn't go to the facility but the manager was very responsive and delivered/picked up my boxes on time after I called him.

Cindy G. le

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Great customer service

jonathan g. le

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Staff was very friendly and helpful. I called in advance to get access to my UBox and that didn't seem to be communicated correctly to the right people at the facility, because my box was buried.

Steve M. le

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The computer system was down frequently. Otherwise all went well.

TIFFANI J. le

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McKenzie was awesome!!!

JEANINE R. le

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Thank you for keeping my belongings safe and secure for the last three years.

Carol A. le

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The staff was helpful beyond what one would expect, devoting full attention to each person no matter how busy they were.