Customer Reviews for U-Haul Storage of Huntington

19 évaluations

625 & 639 8th Ave   Huntington, WV 25701

(304) 697-7373

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm

Services dans cet établissement :

Pour nous contacter

(304) 697-7373

625 & 639 8th Ave
Huntington, WV 25701

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Very friendly and professional staff . Love the climate control storage unit . Thank you .

Alesia B.  |  Premières impressions 
Évaluation :
5

Very nice and clean facility. Great place if you need a climate controlled environment. The place is well secured too.

Tammy M.  |  Premières impressions 
Évaluation :
2

I have had the hardest move for the first time with you all and through malfunctioning equipment and people not wanting to listen to me about my wants for the move it has just been hard

Daven B.  |  Premières impressions 
Évaluation :
4

It would have been nice to have a second elevator, but this site definitely needs a smoother ramp to the entrance door. It can be a little difficult for a one person when the carts are fully loaded. Great singing by the staff.

Bradford C.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christina A.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Latisha T.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Melissa G.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Arthur R.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lisa N.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jimil Devon V.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jamie Denise H.  |  Expérience générale 
Évaluation :
5

The storage facility was clean, well maintained, and very secure. A staff member introduced herself and explained security measures for the facility. I would recommend U-Haul storage to anyone needing storage.

Carolyn Elaine S.  |  Premières impressions 
Évaluation :
1

Le client n'a pas laissé de commentaire.

AMANDA J.  |  Premières impressions 
Évaluation :
5

Uhaul staff always excellent. However the policy of uhaul overbooking and not having smaller trucks or vans to move out of town , made me drive something too big. I went to Penske on my last vehicle rental.

Denise B.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jennifer E.  |  Premières impressions 
Évaluation :
1

I was told there was a discount for military and also for moving into a unit before the building was complete, there was not, so I was given a free month, which was no issue for me. I was assigned a unit and bought a lock. The employee asked if I would like to set up payments with the card on file. I said yes. About a month later I was at the storage unit and had to call in because they updated the access codes without contacting me. At that time they allowed me to set my own access code. That was the only thing they talked to me about on the phone. I just noticed an email from uhaul in my email the other day that said there was a late fee and a $50 lien put on my account. I went into the store. They had not updated my address even though I had given them my new address and they had made a copy of my drivers license. They did not set up automatic payment although they'd asked if that's what I wanted, and apparently they only had a card on file for the rental side and not the storage side, which as a customer I am unsure how I would be aware they are two different systems. I paid my past due amount and was told I had to pay the $50 dollar lien even though I had clearly communicated that I was under the impression the money was coming out monthly. I could not recommend u-haul any less as a storage option, and the lack of empathy/ sympathy/ training/ understanding of job duties are clearly evident at this location.

Karen J.  |  Premières impressions 
Évaluation :
4

Nice job 24/7 quite decieiving

Christopher C.  |  Premières impressions 
Évaluation :
4

I was not told that I won't have 24/7 access. I arrived at 11 pm and couldn't access the facility. When I pressed the intercom number, the lady was rude, told me that I don't have 24/7 access and hung up before I was able to say anything to her or ask questions. Other than that, facility is superb! Big time.

Lazar M.  |  Online Move In 
Évaluation :
1

Says it's a 24:7 storage unit but when I was moving things out of my unit, I had to run home for a toll and left my teenage son watching my things and well they locked him in there then threatened to get him for trespassing smh. I'll never use y'all again!

kerry w.  |  Expérience générale 
Non les évaluations ont été soumises pour cet établissement.

Services supplémentaires à cet emplacement

  • Icône de libre-entreposage
    Libre-entreposage

    Nous offrons la plus grande couverture en Amérique du Nord!

Retour
Haut de la page