Évaluations des clients U-Haul Storage of Longview

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Storage of Longview

Cote générale :

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anne B.
Évaluation :

Everything went smooth Staff was very friendly

RICHARD M.
Évaluation :

Question additional charge of $39 for another day of rental. Picked up on 11/21/20 at 7:23am and returned at 11pm on the same day. Not sure how two days of rental charges can be charged for one day of use. Sounds like Uhaul is gouging customers for additional charges, makes me want to make my next rental truck at the competition and to encourage all my friends and associates to do the same.

Timothy M.
Évaluation :

Le client n'a pas laissé de commentaire.

Mike C.
Évaluation :

Le client n'a pas laissé de commentaire.

Mechele l. | Expérience générale |
Évaluation :

None

KATHRYN W.
Évaluation :

Le client n'a pas laissé de commentaire.

Christopher V.
Évaluation :

Friendly staff and service was quick and easy. It helps when you use the on line service and check in before pick up, Thanks for everything.

JANICE B. | Expérience générale |
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Amber is amazing even through a very rough year she was very helpful and understanding.

jon n. | Expérience générale |
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They're Fantastic ,, The greatest ever in my life,,,

dean M.
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Le client n'a pas laissé de commentaire.

hunter Y.
Évaluation :

When I called to make a reservation the person I talked to had an attitude with me that I didnt understand and was kinda rude. When renting the vehicle the tank was not full and although i understand i should have marked how much the tank was at I was charged 17 dollars for 4 gallons of gas, now that is expensive and really surprising that uhauls are so has inefficient when I only drove 25 miles in total. The tank was not full, yet I was charged for it anyway. When I brought that up I was told I could fill it myself or eat the fee.

scott V.
Évaluation :

Le client n'a pas laissé de commentaire.

RICHARD P.
Évaluation :

Nothing

ROBERT E.
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Le client n'a pas laissé de commentaire.

Ian H.
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Le client n'a pas laissé de commentaire.

Ryan S. | Expérience générale |
Évaluation :

10$ extra for 24 hour access. that's a crock of _hit.

Cody S.
Évaluation :

I was very pleased with my experience renting from this UHaul location. The employee who helped me (Maria) was very helpful and made sure I got the moving van I had reserved.

Thomas G.
Évaluation :

Fee transparency

Kevin C.
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Le client n'a pas laissé de commentaire.

joel m. | Expérience générale |
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Le client n'a pas laissé de commentaire.

RONALD O.
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Everything was great. I have used this location many times and will continue to do so. Never had a bad experience. Always good.

GARY G.
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Le client n'a pas laissé de commentaire.

John R.
Évaluation :

Stop requiring masks, it's not a law!

Jeremiah J.
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Le client n'a pas laissé de commentaire.

ERIN A. | Expérience générale |
Évaluation :

I found a unit closer to my home. You guys were great! Thank you

MICHAEL J.
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Le client n'a pas laissé de commentaire.

MANDY C.
Évaluation :

People are always very friendly and helpful

Sandra S.
Évaluation :

all good

RENEE ANNE L.
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Le client n'a pas laissé de commentaire.

CHRISTOPHER C.
Évaluation :

Our move was done by pros, who needed a truck. They picked up, U-Haul called to verify, etc. Seamless.

JONATHAN DEAN L.
Évaluation :

Larger trucks available but understandable with all the current issues

todd o. | Premières impressions |
Évaluation :

Easy and convenient. The facilities are well kept. And the staff is helpful and friendly.

FREDERICK R L.
Évaluation :

Your focus on customer service is apparent! Bravo, I use Uhaul both professionally and personally. The Longview location are superstars! I do get good customer service most everywhere from Uhaul, the Longview crew is a cut above. My compliments to the management and of course the team.

ELIZABETH S. | Expérience générale |
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Staff was very accommodating & friendly. Was in & out of there quickly.

SHELLY DENISE A.
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Le client n'a pas laissé de commentaire.

Sara J.
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Le client n'a pas laissé de commentaire.

Marc A.
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When I got the enclosed trailer home it reeked like someone was smoking pot inside. I took it hunting and had all my gear in it. I told the person when I turned it in that I would like a discount off my bill.

David G.
Évaluation :

After my experience I will go out of my way to make sure no one I know EVER use uhaul ever again!! I'm telling everyone the truth! They rip you off with hidden fees and charges !!!

Joshua B. | Premières impressions |
Évaluation :

I applied for a unit. The staff made things really quick and simple I was able to get everything moved in on the first day. Really convenient

DAVID G.
Évaluation :

I'm being charged for dropping of a uhaul Truck off at uhaul? How is it the wrong one? ITS UHaul!! This makes NO SENSE! If this is a rule your company should change it, after this experience I'll never use uhaul again!

KRISTIN S.
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Le client n'a pas laissé de commentaire.

dustin W.
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Le client n'a pas laissé de commentaire.

andrew T.
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Le client n'a pas laissé de commentaire.

FREDERICK R L.
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Le client n'a pas laissé de commentaire.

JULIAN CHARLES L.
Évaluation :

The district manager ( her number is on the door +1 (360) 957-4984 Is amazing she was more then helpful and very Courteous even though I called her late in the evening to help me get my keys out of the locked U-Haul truck I think her very much for her help I would definitely recommend this U-Haul to my friends

JON FRANK M.
Évaluation :

Pretty darn good as they are good people there that always make it an easy deal.

NADARA ROSE C.
Évaluation :

Clean a bit more and better and also looks disorganized inside.

Nadara C. | Premières impressions |
Évaluation :

Most miserable move in at a storage ever. Only one door that could be used and it was way far from my unit. I was told 64 over the phone for the unit and upon arrival told 99. It was a very tight area to maneuver a 26ft uhaul. The only door that was allowed to be used locked and said that I wasn't signed in so had to go out and sign in again then trek all the way back and down the long long hall to put the lock on. The floors were filthy and the huge rodent poison trap kept falling apart. All around will never suggest this place for storage. The ceilings in the units are all exposed nails and spray insulation with a flap of plastic over about half of the unit.

TERRY D.
Évaluation :

Very helpful

GINA L.
Évaluation :

Le client n'a pas laissé de commentaire.

Tim W.
Évaluation :

There was a “Check Engine” light upon initial startup of the vehicle. This should not happen if the vehicle is properly inspected prior to rental. A process change to do a walk through of the intended vehicle before paperwork would simplify the process. In my case a second truck had to be selected and additional paperwork.

WILLIAM MATHEW T.
Évaluation :

Hire a few more staff members

JULIE D.
Évaluation :

Pretty much all of it was the worst experience I've had with U-Haul. I've rented a lot of equipment from various U-Haul locations and the Oregon Way location in Longview provided far and away the worst customer experience to date. Snarky, unhelpful counter reps and staff that purport to know what a burned fuse looks like sent me on a lengthy, expensive, and frustrating quest to fix a problem that didn't exist but which prohibited me from renting equipment. I made three trips to the U-Haul for one rental and endures three transactions to get one piece of equipment. Excellent customer service is not terribly difficult to provide and 3/4 of the staff (literally three of four people) I interacted with failed miserably.

Glen M.
Évaluation :

No clear signage or information indicating where to park the truck after hours. People where parking and leaving their trucks in the middle of the entry lane.

Stephanie T.
Évaluation :

Due to circumstances out of my control I was not able to return the trailer for 2 extra days. I made sure that I was there to return on the 3rd day before the store opened and yet I was still charged with a 3rd day of having the trailer. I found that very frustrating

STANLEY WILLIAM K.
Évaluation :

Le client n'a pas laissé de commentaire.

ANN E.
Évaluation :

Staff check mirrors .These were sprayed with a solution that dried and visibility was zero when the sun shone on them. Rare day in PNW😂

Steven M.
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Le client n'a pas laissé de commentaire.

heather W.
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Le client n'a pas laissé de commentaire.

SHANNON LYNN D.
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Le client n'a pas laissé de commentaire.

Theresa B.
Évaluation :

It was at night. Longview is super sketchy at night. They need more lighting in the parking lot. A very petite woman dropping of a UHaul after dark alone needs a little more security going on. Location was fine, but the first drop off location was an hour and a half from where we were located. When I called, the woman sounded as though I was bothering her. She told me the drop off location was where I indicated. It was in another state! She did however get it moved to the correct location without a hassle. Not very pleased with our experience overall.

Jeffrey C.
Évaluation :

Le client n'a pas laissé de commentaire.

Rachael S. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Julie H. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

CURT BRIAN O.
Évaluation :

Nothing. Everything was great 😀

SU H.
Évaluation :

The car condition was not comfortable. It makes me scary to driving 600 miles. Hope newer car is better for long distance to drive with rental car. It was good other than uncomfortable during to drive.

RICH H.
Évaluation :

Le client n'a pas laissé de commentaire.

Deborah L.
Évaluation :

Le client n'a pas laissé de commentaire.

Carmen F.
Évaluation :

No explanation was given for the basics. Like gas use, what type of gas, keep my contract with me, took forever to sign me in because the online check in wasn't working, then had to check me in a second time because I was paying in cash. No where on the site or when I was reserving it, told me there would be a $100 deposit. I was lucky to have that in cash. I was then told to go to a drop off in Vancouver, but I asked to go to a Portland location that is closer because of the pay per mile and I had to Lyft from the drop off location. They told me St. Johns location was a corporate location and I could get my cash deposit back there. I went to St. Johns and they told me my drop off location was in Vancouver. Very unhappy with this because I was told by the St. Johns location I would have to pay a fee to leave it there, and I was running late for work at that point because I had to wait 30 minutes to figure everything out that Longview location didn't. And the Longview location would not pick up.

DARYL K.
Évaluation :

Le client n'a pas laissé de commentaire.

Rodney C.
Évaluation :

Le client n'a pas laissé de commentaire.

TIMOTHY ANDREW F.
Évaluation :

Le client n'a pas laissé de commentaire.

SAMSON ELLIKAL G.
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Le client n'a pas laissé de commentaire.

Patricia R.
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Le client n'a pas laissé de commentaire.

Storm J. | Expérience générale |
Évaluation :

I would recommend U-Haul to those needing a storage facility or any moving equipment needs. The staff was always friendly and helpful. I would like to thank Amber Orr especially, I was always greeted with a smile. Thank you. Storm Johnston

JR R.
Évaluation :

Le client n'a pas laissé de commentaire.

RONNIE B.
Évaluation :

All is good.

Kevin M.
Évaluation :

One of the best locations to deal with.

Brian A.
Évaluation :

Always a good experience working with the Longview U-Haul location.

THOMAS D.
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Le client n'a pas laissé de commentaire.

Susan W.
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Great experience! Loved checking out in yhe parking lot.

john M.
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Le client n'a pas laissé de commentaire.

Paul B.
Évaluation :

The staff at the U-Haul store were cheerful and friendly. And, very helpful in getting the car dolly ready to go.

CHAD BRYAN T.
Évaluation :

Le client n'a pas laissé de commentaire.

marcelo R.
Évaluation :

Le client n'a pas laissé de commentaire.

Tracy C. | Expérience générale |
Évaluation :

Almost no lighting near our unit. Had to bring a flashlight to see.

JESSE J.
Évaluation :

Le client n'a pas laissé de commentaire.

DAVID B.
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Le client n'a pas laissé de commentaire.

Brian A.
Évaluation :

All of the staff have always been courteous and helpful. We're happy that they are a dedicated U-Haul branch as opposed to another business that deals in U-Haul part time and doesn't really care about the customer. Glad that that they always seem to have what we need when we need it.

PAUL WILLIAM T.
Évaluation :

Le client n'a pas laissé de commentaire.

JOHN V.
Évaluation :

As stated above, better communication and notes between uhaul locations. Calling someone several times won't get equipment any sooner.

Eugene P.
Évaluation :

Le client n'a pas laissé de commentaire.

DIANA D.
Évaluation :

Le client n'a pas laissé de commentaire.

Brian S.
Évaluation :

Le client n'a pas laissé de commentaire.

Dawn M.
Évaluation :

The representative that helped me was way too defensive over a phone number. It's not necessary to assign blame to a customer after a simple inquiry was made. Retraining would be beneficial, as this is a maturity and ego thing.

JANICE W.
Évaluation :

Everyone was super friendly on the phone, at the desk, hook ups, and at the receiving stations.You aren't listed for "UHaul" without putting in the storage part..... it had been awhile that I had rented from you and I KNEW you were still there. I had friends that didn't realize it either and now they know!!! Thanks for helping me get my used refrigerators delivered and home!! (and now I have a 7 to 4 adapter in my truck too :) )

Michael C.
Évaluation :

Le client n'a pas laissé de commentaire.

JOSEPH M.
Évaluation :

Keep records of previous use for faster service

paulette J.
Évaluation :

The truck smelled like it had been sitting at the pulp and paper mill for years. Horrible🤮

MARTIN RUSSELL J.
Évaluation :

Nothing

ERIC MARK H.
Évaluation :

Le client n'a pas laissé de commentaire.

Jesse H.
Évaluation :

Le client n'a pas laissé de commentaire.

Jarod B.
Évaluation :

Employees went above and beyond to speed up my pick up of the rental. It was hooked up to my truck before I left the counter. Great team at the Longview uhaul!

WARREN M.
Évaluation :

Le client n'a pas laissé de commentaire.

WALLACE H.
Évaluation :

this u-haul is one of the best around, with the nicest people does not need any improving.

GEORGE TERRENCE N.
Évaluation :

The service was Great and the personnel were friendly and efficient. I am a very happy customer. Thanks Longview Team!

JAMES R.
Évaluation :

Le client n'a pas laissé de commentaire.

JACOB RYAN V.
Évaluation :

The assistant didn't bother to do anything other than hand me the key and walk back. The truck was so beat up and had so many unmarked damaged spots that I thought I would get charged for so I took pictures of everything. Overall for 116 miles the $200 I laid felt like price gouging

David C.
Évaluation :

Check-in was quick. The attendant was personable and helpful. It is was I would expect from a rental location.

Bennett R.
Évaluation :

Le client n'a pas laissé de commentaire.

Dallas L.
Évaluation :

Ben was very helpful. I was late returning the uhaul I had called ahead and he worked with me on new drop off time

KORY STEVEN M.
Évaluation :

Le client n'a pas laissé de commentaire.

RAYNELLE S.
Évaluation :

Oh my..where to begin...have you ever visisted a control tower at the airport, before all the craziness happened...well it's busy, and controllers guide planes in and out...with skills of years experience seem seamless...the team at the Oregon way facility are the controllers of the trucks in and out, and do it with so much ease and farnese..there experience shines..you are in and out and driving in warped speed...lol..watch out for speed traps, they are not responsible for that portion 😮 You folks out there take a moment and give the folks a genuine high five when headed out on your journey...

richard B.
Évaluation :

The trucks steering was sloppy, several miles on the vehicle. Glad it was a short trip, it would not be a good vehicle to drive very far. Be sure to let them know before you pull out if the gas level doesn't match their paperwork. Why don't they fill it up like rental cars do instead of 9/16ths of a tank. The staff was excellent. Pickup and drop off was quick. The facility was clean and well organized.

jennifer f. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

brian b. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Judith A. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

shawna s. | Premières impressions |
Évaluation :

The staff is great. I watched one clerk deal with a very very very obnoxious customer and towards the end not even the most experienced worker would have been able to keep their cool. But she was calm and didn't even show a hint of irritation even though we all knew it was there. My problem with this facility is the fact that for one there is no elevator to the second floor. What if you have really heavy items. There should be something in place. My second concern is the second story storages on the second floor. Climbing those rickety stairs with heavy objects is a unbelievably dangerous and unnerving task.

christopher m. | Premières impressions |
Évaluation :

Super friendly

CRAIG L. | Premières impressions |
Évaluation :

Very friendly, helpful, & fast check in . & return of equipment. Definitely would recommend them.

Kennedy M. | Expérience générale |
Évaluation :

Almost impossible to reach by phone. Not very helpful staff. Nothing but problems with access codes and things because people didn't bother to set me up properly. My storage unit leaked and the resolution was to use tape to hold the sagging insulation material up.

vicki b. | Expérience générale |
Évaluation :

Was only there 3 months but everyone I had contact with were very respectful and professional. Would definitely recommend.

heather w. | Premières impressions |
Évaluation :

Staff was friendly and helpful. Was a very quick process to rent a unit.

Martin M. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Henry N. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

ray v. | Premières impressions |
Évaluation :

They were very helpful with everything and very polite thank you

Amir M R F. | Expérience générale |
Évaluation :

Friendly service. Thank you

Kelli S. | Expérience générale |
Évaluation :

I will only do business with them

STANLEY R. | Expérience générale |
Évaluation :

We needed to temporarily store some extra furniture and found just the right place at UHaul. Great staff, easy access and it was clean.

Kaite S. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

anna o. | Online Move In |
Évaluation :

Le client n'a pas laissé de commentaire.

Judith L. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Brayden D. | Premières impressions |
Évaluation :

Very friendly and flexible

TERESA S. | Premières impressions |
Évaluation :

na

Nancy L. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

craig w. | Expérience générale |
Évaluation :

thanks for letting me use your facility to store my stuff while I was in the moving transition. Thank you for helping move my stuff from one unit to another I really appreciate it...

Cheyanna S. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

ed b. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Josh R. | Expérience générale |
Évaluation :

Helpful staff

steven g. | Expérience générale |
Évaluation :

The check-in/check-out system using the card is really a pain. There's also homeless people in the buildings with their stuff everywhere. I moved my stuff to Iron Gate Storage which is way better.

craig w. | Premières impressions |
Évaluation :

Thank you for all your help with me getting me a bigger storage unit & using a truck to move it I really appreciate it very much....You guys Rock!!! Thank you again!!!

amanda r. | Premières impressions |
Évaluation :

Very honest and respectful!

Dawndi M. | Expérience générale |
Évaluation :

.

BILL C. | Expérience générale |
Évaluation :

I found most of the staff friendly, helpful, and polite. I have been a customer off and on for 30 years, and under Amber's supervision at U Haul , I have never had a single reason to complain.

Joseph W. | Online Move In |
Évaluation :

Thank you for leaving the lock inside the unit!

Alan S. | Expérience générale |
Évaluation :

Everything was fine.

raynelle s. | Expérience générale |
Évaluation :

The best u haul in town..no matter how busy, you recognize each person. Your help is forever grateful in making my transition so easy...thank you.

raynelle s. | Premières impressions |
Évaluation :

No matter how busy, you make each person feel appreciated and welcomed. My needs were on your radar, I called everyday for a larger unit..and rec'd notice in between my calls. Happy new year to us

lynn d. | Expérience générale |
Évaluation :

Worked well for us! Thank you!

James W. | Premières impressions |
Évaluation :

Staff were quick to help. Thank u.

renee m. | Expérience générale |
Évaluation :

Very helpful in person, as well as when I called. Each staff member had the answer I was looking for, and I spoke with I believe 3 or 4 different ones. Very happy customer, Renee McBride

CRAIG W. | Expérience générale |
Évaluation :

great place to store stuff & what not but the price I could not afford anymore

donald b. | Expérience générale |
Évaluation :

It was good!

Steven N. | Expérience générale |
Évaluation :

Outstanding! Very professional, courteous and helpful! Extremely willl run site. Thank you for your support! S. Noce

dani b. | Premières impressions |
Évaluation :

The facility was super clean an taken care of but the employee that I worked with had sour attitude. I just suggest bringing up better customer service and stress it to all employees.

Pamela M. | Expérience générale |
Évaluation :

*

terry c. | Expérience générale |
Évaluation :

Nice an friendly

barbara p. | Expérience générale |
Évaluation :

Hallways were automatic lighting but the lights would go out while I was working inside my space and I would be in the dark until I went out in the hallway and triggered the auto switch. Not safe.

christine b. | Expérience générale |
Évaluation :

I have rented a space from them twice in the last 2 years and have never had any problems with them.

Michael S. | Expérience générale |
Évaluation :

All staff is very helpful and friendly .We will use Uhaul in any future moves or storage needs .

Tim W. | Expérience générale |
Évaluation :

While the staff and actual storage room continued to be very good, the access gate has been disabled for several weeks. This reduced security and caused inconvenience. No indication of repairs planned

BRYAN B. | Expérience générale |
Évaluation :

I paid rent for 10 years, all the rate hikes, paid the ridiculous late fees when i was late. In all over $6000.00 and they wouldn't refund my July 2019 rent when we moved out on the 1st.. FU uhaul!!!

samuel p. | Expérience générale |
Évaluation :

Thank you for your wonderful service. We were very pleased with our units.

tasha u. | Expérience générale |
Évaluation :

I think if someone emails you that you should email back I told you when I could pay and you still charged me the 20 fee so instead of paying 29.95 I had to pay 49.95 so I packed my stuff up and left

cynthia g. | Expérience générale |
Évaluation :

I've had this storage unit for many years, and have had a very good experience every time I've go e to the site. Thank you for taking care of our storage needs.

JANICE C. | Expérience générale |
Évaluation :

U~haul is great!

Gretchen P. | Expérience générale |
Évaluation :

the staff has been exceptionally helpful no matter what I have been asking. I have recommended them to several others

Patricia C. | Premières impressions |
Évaluation :

Everyone was very helpful. We had an at ease travel. Made everything great!

charlotte p. | Premières impressions |
Évaluation :

Customer service representatives top notch/ in helping me understand everything they r quality 10 employees/ prices excellent and affordable thank you

James H. | Expérience générale |
Évaluation :

very professional!!!!!

Javier R. | Expérience générale |
Évaluation :

Take cared of my every needs

adam s. | Expérience générale |
Évaluation :

They will raise your rates every 6 months until you are forced to close the account. I asked 3 times in 2017 to have due date changed. Eventually told process was so complicated that manager refused.

Steve M. | Expérience générale |
Évaluation :

Everything was good, friendly, helpful staff no problems.

RHONDA G. | Premières impressions |
Évaluation :

They are always very helpful.

RHONDA I. | Expérience générale |
Évaluation :

The staff and services at this location are amazing. They go above and beyond! Thank you for the many years of professional & caring services, it has truly been appreciated

jeremiah w. | Expérience générale |
Évaluation :

Where very helpful

Christine W. | Expérience générale |
Évaluation :

My box arrived from Denver split out at the back bottom corner and no one why? Asked if maybe it had been dropped? “No it wasn’t dropped”. Then why is it splitting? “We don’t know”. Ugh!!

Steve M. | Premières impressions |
Évaluation :

Everything great no problems.

Alexa shyann M. | Expérience générale |
Évaluation :

Our unit got broken into, and amber was amazing. The staff was trained, sympathetic, and understanding. They went above and beyond to help us out.

kimberly b. | Premières impressions |
Évaluation :

Very helpful and great customer service

lynda c. | Expérience générale |
Évaluation :

I would give the facility an excellent rating except for the homeless hanging around. It was explained to me they could be there during open hours, but it's still a very uncomfortable feeling.

ROBERT T. | Expérience générale |
Évaluation :

Everything was great! 15 years of service and no issues!

Todd L. | Expérience générale |
Évaluation :

Amber is the best ever!

daniel b. | Expérience générale |
Évaluation :

largest in area, convenient location and easy entrance access.

Ginny K. | Expérience générale |
Évaluation :

The ladies that came up from Vancouver were amazing! Kind and flexible! Can park on a dime and always cheerful!

Robert P. | Expérience générale |
Évaluation :

At the Longview UHaul, I encountered specific problems with the morning cleaner, which have been documented. However, the mgmt., especially Amber, were very responsive and treated me very well.

Ginny K. | Expérience générale |
Évaluation :

I used the UBoxes, meeting my needs well. The ladies who delivered, picked up and moved them were exceptional. They were kind, flexible, great at parking the boxes in the smallest space! Great!!

KRISTINE M. | Expérience générale |
Évaluation :

Great customer service. I've used this facility once or twice before and have always found the facility clean and well maintained. Staff is courteous, friendly and professional.

scott s. | Expérience générale |
Évaluation :

Overpriced. Employees saw me as a burden.

rob b. | Expérience générale |
Évaluation :

Thanks for a great experience!

PEGGY G. | Expérience générale |
Évaluation :

Everyone very nice and friendly and helpful when I needed any help thanks to each one of you

Ed S. | Expérience générale |
Évaluation :

Your truck/fork lift delivery team is the absolute best.

steve p. | Réservation |
Évaluation :

Great experience on both ends. Agents very nice many thanks to Joseph Lynnwood and CJ in Longview. Ive always used UHaul and will be a loyal customer for life. Sincerely, Steve P.

Fred W. | Expérience générale |
Évaluation :

Great deal of confusion in your organization had someone show up to pick up before I was ready even though I had spoken to several representatives clearly sating that I would notify when I was done.

PHILIP D. | Expérience générale |
Évaluation :

Staff was very helpful. Convient location. Affordable units

Eric C. | Expérience générale |
Évaluation :

The pods were awesome!

raymond l. | Expérience générale |
Évaluation :

Ii was very pleased with both the staff and the facility

tracy h. | Expérience générale |
Évaluation :

A bit spendy for the 5x5x8 but everything else was perfect. Thank you. ☺️👍

Edna H. | Expérience générale |
Évaluation :

Staff at Uhaul of Longview (Oregon Way) is always friendly and helpful!

jasmine t. | Expérience générale |
Évaluation :

Very friendly will miss having a storage

sarah h. | Expérience générale |
Évaluation :

I never visited the Longview storage facility; I had the u-box delivered straight to my home. Serve was great!

renee j. | Expérience générale |
Évaluation :

Great

Caleena P. | Réservation |
Évaluation :

Very accommodating on short notice. Road Side assistance (Carl's Towing) was speedy and friendly.

mary g. | Expérience générale |
Évaluation :

I was out of the storage on the July 8th and I was there and checked out and they really didn't and I was payed ahead and the person that waited on me didn't check me out you owe me money

lauren j. | Expérience générale |
Évaluation :

This is an exceptional UHaul facility!!

John W. | Réservation |
Évaluation :

Horrible guest service and treatment over the telephone. Customer service representatives on the corporate level helped out a bunch though. Though I did get charged for a furniture dolly. Never got.

Shannon M. | Expérience générale |
Évaluation :

It was very stressful and unorganized. I don't have enough room in this box to give you a detailed description of everything that went wrong, which makes me feel like you don't care about my feedback.

LAURIE D. | Expérience générale |
Évaluation :

Great device

kathy b. | Expérience générale |
Évaluation :

A little disconcerting to have rates increased two times in 6 months. I understand the issue, however should have considered when increasing the rate the first time.

lewis r. | Expérience générale |
Évaluation :

Will be returning to rent trailer to complete our move from California. You giys have been wonderful.

kenneth h. | Expérience générale |
Évaluation :

Staff was great. Service was above the norm. Will use again.

patsey kay h. | Expérience générale |
Évaluation :

The staff I dealt with was courteous and friendly. I would recommend it to any one seeking storage.

Karen S. | Expérience générale |
Évaluation :

The reservation line sent me to the wrong location for the truck and the storage unit. The hours for storage between locations differed significantly. Closing at 7 or 8 pm is too early for storage.

Non reviews have been submitted for this location.

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