Évaluations des clients U-Haul Storage of Lynnwood

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Storage of Lynnwood

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STEPHANIE K. le

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Loved the express check in on the phone and check back in. Service was great and quick

BG T. le

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U-Haul Contract 29399858. Did a daily rental for at least 5 days to store furniture while refinishing floors. Knowing this your rental agent did not advise of the Patriot Lease $299 for 14 days. Further cost to rent pads was per day rather than per rental which was not disclosed online pricing. Bottom line I feel that U-Haul's promise of the lowest cost was false as YOUR experts did not fully advise & disclose the details & best way to structure the rental. I would appreciate a call from the area manager discuss an adjustment of the charges. TY ,,,,,,,, BG TANZER 425 478 7399

Christopher H. le

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Le client n'a pas laissé de commentaire.

Allen H. le

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Great guys work here. Helpful, informative, and doing more then required to make sure I had a good experience. The Check out person was good but the check in person was exceptional. The check in person also helped the checkout person when there was a hiccup in my reservation when I went to pick up the trailer. I wish I remembered their names.

Rodney B. le

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Le client n'a pas laissé de commentaire.

Aninda S. le

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1. Nice to have a usb outlet for keeping your cellphone alive for google maps or music maybe especially when you are driving over a very long distance. 2.When it was time to return the van the office was closed. I had no clear instruction on where to go and what to do to return the van. I had to call uhaul and get the instruction. The instruction is also in the brochure that we get from uhaul but for first time renters of uhaul it could be pretty stressful just to know how to return it.

Stephen R. le

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Having to both supply a phone number for someone and then have your office call that person to verify I am who I say I am is absolutely absurd. Especially since I have rented from you several times. I am looking forward to renting from a competitor of yours in the future who won't treat a loyal customer like a potential criminal.

Crystal P. le

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Le client n'a pas laissé de commentaire.

Colin M. le

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Absolutely the worst experience. I almost didn’t do this because I’m just over my dealings with this company. If you wanna know more, you have my information.

fakebba C. le

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I ordered a 17’ truck (costing $29), upon seeing it I knew it was too big so I requested a smaller one. But they still charge me the $29. I don’t know why???

Ming L. le

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Le client n'a pas laissé de commentaire.

michael G. le

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Steering was sloppy, brakes were spongy

Miguel R. le

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A lot. I was late picking up the equipment and I was going to pay cash. The employee my reservation was not valid anymore since I was past the time. however, I said I needed one. THe E stated that he can provide me with one way reservation and that I need to drop it off to another place. This was 1/4 of a mile from where I was moving into and the drop off was 2 miles further and I dropped off my car in this location. I took it and I needed to pay 4 times the rate of $19.95 plus $ 100 deposit. Upon inspecting the unit, I noticed it did not have a ramp and I wanted one w ramp since I was moving by myself and difficult w/o a ramp. E stated that I needea bigger unit which I declined but he stated he would pitch in a hand truck. I did not need ne since I already have one hand trucjk and 3 dollies. I assumed it was free since he was pitching it in. My move was only about 5 miles roundtrip. When I returned the truck to the other location, I was charged for the truck for $14 which I questioned The manager told me that I had to dispute that with the original location. Took the bus over and talked to the manager and questioned the charge for the truck. He stated that the store does not offer trucks for free but he would talked to the original person who billed me. I also mentioned and questioned the way I was charged 4 times the original $ 19.95 going one way and paying cash though I only missed the reservation time. Basically, not very happy and will tell firends about my experience and considering mentioning this on Yelp and other sites.

Michelle D. le

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Le client n'a pas laissé de commentaire.

Sergio V. le

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Le client n'a pas laissé de commentaire.

Kevin N. le

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Le client n'a pas laissé de commentaire.

Thomas S. le

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This is a small location in an old building, but there were absolutely no problems. I see that there is some new "red tape" to rent a vehicle and this surprised me.

Joseph O. le

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Le client n'a pas laissé de commentaire.

Ramon S. le

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Le client n'a pas laissé de commentaire.

Craig L. le

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Trailer I reserved not available. Uhaul says" drive one hour north and there is your trailer". Ridiculous. If Uhaul wasn't a monopoly I would go elsewhere. This customer service is pathetic.

Dayton H. le

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Great location with helpful staff. Both picking up and returning the truck were easy and quick.

Fiona S. le

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Everything went very smoothly and staff were so helpful

Stacy D. le

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Le client n'a pas laissé de commentaire.

Andrew H. le

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Le client n'a pas laissé de commentaire.

Paul W. le

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All aspects of process went very well, just as the last several times I rented a vehicle at tis location Thank you U-Haul Lynnwood on Hwy 99. Kevin is great!

Patrick G. le

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Check engine light on the whole time and light cover in van broken. personnel were very easy to work with and nice.

Lynda D. le

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Only thing I can suggest is to make parking available for customers. I have used this site for years and always had excellent service.

Michele N. le

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Le client n'a pas laissé de commentaire.

Allison L. le

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Le client n'a pas laissé de commentaire.

Dan H. le

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Le client n'a pas laissé de commentaire.

Carmon J. le

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We had the absolute best service at this u-haul location. It was quick and painless, well as painless as moving can be. Staff was all very knowledgeable and friendly.

Gary O. le

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The staff were all rock stars super friendly and efficient. The Chevy truck was brand new and really nice it came with a backup camera all in all it was a great experience

Igal L. le

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Le client n'a pas laissé de commentaire.

Thomas D. le

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Associate couldn’t not burp while sitting in front of me at his desk. His tone is rude and condescending. Customer service poor. Back of van was wet inside. Had to wipe it down so the furniture wouldn’t get wet. Van wasn’t full to begin with so I filled as much to get it close if not greater than starting. Hopefully I don’t get fees not not filling. I borrowed a Van to move a bed for an hour all into which summed to $80. Should’ve asked around more but I was in a hurry. Future moves I wouldn’t anticipate using Uhaul again. I paid just a little over $100 moving from Portland to Seattle. I paid $80 for Seattle to Renton.

Esthere T. le

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It’s our favorite location! No suggestions! Also, our sons photo is on one of the trucks! We love it there!

Earl S. le

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Efficient and effective, friendly.

Michael E. le

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Le client n'a pas laissé de commentaire.

Carri S. le

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Le client n'a pas laissé de commentaire.

Caroline B. le

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The staff is super friendly!

KYLE M. le

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Deanna was courteous, friendly, knowledgeable and ALL the other qualities of a Prossional.

Ashley P. le

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This location does not provide deliveries for U-Box, and charged the moving help to rent a trailer which we had to reimburse them in cash for instead of using the card we had on file.

KYLE M. le

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Great experience. Everybody was helpful and courteous. Look forward to working withyou again. Thanks

David G. le

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Arriving early after being shipped x-country, our U-box with its contents was secured in a shipping container on site thus keeping it dry. The crew set up our car to tow the U-box on a trailer.

Gordon or Carol W. le

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Excellent all around experience with our move with U-Haul.

marci c. le

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My experience from moving east coast to west was seamless using uhaul u box. Their customer service was excellent and friendly and with all those miles absolutely NOTHING was broken or damaged.

JAMES H. le

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Great help. Fast, efficient, and very helpful.

jason p. le

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Very disorganized, very unhelpful, not sure if I'll ever see the uBox make it to brooklyn that I stored my stuff in since they seemed completely incompetent.

Marks K. le

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Very good customer service. Thank you!

CHERYL M. le

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Supportive, efficient, helpful, courteous

daniel h. le

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I got a UBox and talked with the employee there who said to let him know when I was finished to ship it. Came back and he box had shipped prior to me being finished. The box was going 3500 miles away

Lynda F. le

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This is 2nd u box move. dates confirmed in emails do not match what the stores have. The employees at the uhaul sites had limited skill on the software program and had to call other sites.