Customer Reviews for U-Haul Storage of New Port Richey

966 évaluations

6118 US Hwy 19 N   New Port Richey, FL 34652

(727) 848-2598

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm

Services dans cet établissement :

Pour nous contacter

(727) 848-2598

6118 US Hwy 19 N
New Port Richey, FL 34652

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
  • Inspection gratuite du remorquage
  • Entreposage de bateau
  • Entreposage de VR
  • Entreposage de véhicules

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Le client n'a pas laissé de commentaire.

Igor I.  |  Premières impressions 
Évaluation :
5

Staff members where friendly and helpful, it all went smoothly. Thanks

CARLOS S. 
Évaluation :
5

Owners were a delight to meet. They answered any-and all questions and made me feel comfortable with renting one of their units to store all my personal belongings. I Like the fact that they live on the premises :) Well worth the drive from Eastlake area. I highly recommend their facility as it is hard to find good people to trust in this world today.

Karen D.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JEFFREY O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jonathan M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Georgi K.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

anthony b.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James R. 
Évaluation :
4

The only problem i ever faced was the sloping drive at the back of the property made it challenging at times...the carts often rolled away while trying to load with my arms full.

debbie t.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RONALD T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kathleen P.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Peter L.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANGELIQUE W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

michael r.  |  Expérience générale 
Évaluation :
5

Staff is incredible. So is the facility

Jan B.  |  Expérience générale 
Évaluation :
1

Customer service and staff were extremely unhelpful and shockingly rude will never use U-Haul again let alone recommend them and have any of my friends or family go through the same crap.

Cole M.  |  Expérience générale 
Évaluation :
5

Had plenty of room for my stuff and space to access it. Very clean facilities.

shilo w.  |  Expérience générale 
Évaluation :
4

The storage served its purpose and all my goods were secured at all times. The staff was great and informative. I recommend Uhaul

edwin v.  |  Expérience générale 
Évaluation :
1

Worst experience of my life.

MARY K. 
Évaluation :
5

They are very friendly and helpful... I would highly recommend this location.

SHANE S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ERIC F.  |  Online Move In 
Évaluation :
5

I would absolutely recommend this location to others. Facility was extremely well kept and the customer service rep was exceptionally polite, helpful and informative.

MARK R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

GARY F.  |  Premières impressions 
Évaluation :
5

Excellent

Gloria J.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHRISTOPHERJ B. 
Évaluation :
5

Staff were very helpful. The facility was very clean and organized.

John F.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

NANCY H.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jodi n.  |  Premières impressions 
Évaluation :
2

I have a leak in my unit that the whole time during my contract was never fixed. Substantially four pieces of furniture were ruined and had to be thrown in the trash after bringing them down here from Michigan.

tracey f.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Deleree S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHN K. 
Évaluation :
5

Lady was very helpful

Peter T. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Kenneth S. 
Évaluation :
5

These folks manage a business the way it should be run. The customer is number one, and every effort is given to completely satisfy their storage needs. They made it possible for the job to be quick and easy by having answers to questions, convenient access to tools to move in efficiently, and a helpful anticipation for the needs of the customer. I would recommend this well run storage facility to anyone in this lovely area of Florida, USA!

Michael E.  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

jaqua s.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

HECTOR F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ruth s.  |  Expérience générale 
Évaluation :
5

The people our good very nice l will be back

JoAnne R.  |  Expérience générale 
Évaluation :
5

I highly recommend this place....Mary runs a great facility

WILLIAM W.  |  Expérience générale 
Évaluation :
5

Nothing....you guys are the best

WILLIAM W. 
Évaluation :
4

Besides me paying an extra 180 dollars cause I had to make more then one trip to move. I had a great experience and the staff worked with me when I had to extend the time I had the Uhaul.

DONALD C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

gabriellee c.  |  Expérience générale 
Évaluation :
5

you guys are the best Brandy and Donny were fantastic and when Mary found i was having an issue due to the corporate office sorta messing up my reservation she quickly stepped in and resolved any minor issues I had....I would highly recommend this place for all your moving and storage needs....thank you for helping me out during these rough times

WILLIAM W.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ryan l.  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Teresa P.  |  Premières impressions 
Évaluation :
5

Vert easy and priced right!

Jamie F. 
Évaluation :
1

I rented a moving truck and used it from 1pm to 6:30pm I was taking photos of the miles and gas meter when I was returning it because the app says to. When I was taking photos a guy ran out and told me everything is ok and there is no need to do that. When I got my receipt when I got home, he charged me for 2 days, double the insurance and charged me for gas even though I filled it up to full. I waited on customer service for 30 minutes for them to investigate it and give me a refund. I'm convinced the reviews on google for this location are fake. This guy tried to scam me in every way possible.

Brenden K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lisa F. 
Évaluation :
5

This is the third time that I have used this U-Haul storage facility. Everything about my experience was very positive, and I would highly recommend this facility to anyone

KAI S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jennifer d.  |  Expérience générale 
Évaluation :
5

Mary and Eric are the glue that holds this facility together. For any moving or storage needs I will ALWAYS come to this location. The pricing is always fair, the staff is always friendly, and the cleanliness is always a 10/10. I would recommend to friends and friends!

nicole m.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Laura M. 
Évaluation :
5

Customer service was fantastic

frank V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Darryl A.  |  Premières impressions 
Évaluation :
5

This location is so Clean n Everyone is so Friendly, I've moved out of town but when I came back to town I came Right back to this U-haul, I was here for around 7-8 yrs last time.. they have all sizes for when I get ride of some of my things, I can go small units...

Michelle W.  |  Premières impressions 
Évaluation :
5

Brandi was excellent. Great service

FELIX M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Edward B. 
Évaluation :
5

nice people

JEFFREY F. 
Évaluation :
5

Excellent service! Brandee is so helpful! Thanks for everything! Silvina

Maria L.  |  Premières impressions 
Évaluation :
5

All was expected as posted and well beyond that. Staff well beyond my expectation as owner's . Bathrooms were well keep and clean.

John D.  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Brandon B. 
Évaluation :
5

Thanks

Estelle A.  |  Expérience générale 
Évaluation :
5

Great staff, great facilities. I outlined what I had to store and staff helped me find the perfect size unit with a great & convenient location. Dave

David L.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOSE E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAVID P.  |  Expérience générale 
Évaluation :
5

Great experience for the second time. Thank you

DIANE S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michelle S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CAROLYN K.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Laura B.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Craig L.  |  Expérience générale 
Évaluation :
5

Staff needs ro talk to one another we returnef vehicle an hour a head of schedule but forgot to put fuel in it so when we finished unloading it the young lady said we could go get fuel in it and it was slready shown as returned. So my son went down to the corner fuelrd truck up and came back ar this time someone else was at desk and showed us as just checking in charging ys for another day and over drafting my bank account. I called the next day after seeing the extra charge on my bank account and was told it would be refunded but as of today it has not been. So now I have an overdraft charge of 36 $on my account. I am not happy

deborah B. 
Évaluation :
5

very friendly and helpful. Gave advise on how to place items in the storage so to when you return you know where thing are located.

Eloy A.  |  Expérience générale 
Évaluation :
5

When we got the truck, it appeared clean and we commented it was but a bit later my husband was poking around and popped open the ashtray which had cigarette butts in it. There were also a lot of big ants which we killed a lot of. Otherwise, we were happy with the rental.

Kurt T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Autumn S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

shirley j.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeffrey P. 
Évaluation :
5

Staff was very nice and very helpful and checking in and checking out

Brian S.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

NADINE E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JEFFREY R.  |  Premières impressions 
Évaluation :
4

Uhaul online check in and out is the worst i have ever seen. This is the 21st century update your 20th century feature

thomas G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard M.  |  Premières impressions 
Évaluation :
5

The staff at this location were wonderful. They were helpful, attentive and professional.

PAUL K. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Deanna B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Aileen K.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rebecca g.  |  Expérience générale 
Évaluation :
5

staff very helpful in our time of need. Manager went above and beyond to help us when we had a problem. I recommend this storage place very highly and if I need storage again, this will be my place. Thanks for all your help. B.J. Meadows

bedford M.  |  Expérience générale 
Évaluation :
5

Very good and professional..

Luis M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAVID P.  |  Premières impressions 
Évaluation :
5

Great service and responsive to our needs!

Jay M.  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

CHARLY S.  |  Premières impressions 
Évaluation :
5

Absolutely nothing keep up this type of customer service it's the best I've seen in a long time. Mary and her husband was super. When I returned the truck Brandee was kind and courteous and attentive. ⭐️⭐️⭐️⭐️⭐️

sammy C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHELLE B.  |  Expérience générale 
Évaluation :
4

Easy processing.

Rafael M.  |  Premières impressions 
Évaluation :
5

This is one of the nicest stores I've been to. My only comment would be to make the code boxes to get in and out of the Storage so you can reach them from your car window. Not have it so you need to get out of the car to enter your code.

pam s.  |  Premières impressions 
Évaluation :
5

This Place is Very Close To My House And Price Are Get Thank you Mrs Robertson

JoAnne R.  |  Premières impressions 
Évaluation :
2

Well first of all I had to go to two separate locations to get all the stuff I needed.. was told all lights worked on the trailer and of course they did not which I had to wait for someone to come out and fix the issue! Matthew was awesome fixing the problem but it delayed my trip. Got half way to my stop with the same issue. Happened to find a Uhaul tech at a truck stop who fixes the same light issue on the trailer.. ended up getting in two days later than expected because of the lighting issues.. they really need to have this stuff worked out before we pick this up.. I was so mad I spent over 400 $to use it and it not working to standard! Definitely Second guessing U-Haul again.

STEPHANIE M. 
Évaluation :
5

Staff was unusual friendly and professional it was a very good experience

JEFFERY S. 
Évaluation :
5

Friendly, helpful staff. Very clean facility.

Millie B.  |  Premières impressions 
Évaluation :
5

Mary, the owner of this location was so helpful, friendly, and professional, much appreciated. The team member who helped hook up the trailer I rented was also very efficient, friendly, and helpful. Thank you! Would definitely use this location again.

Jane V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

dennis g.  |  Expérience générale 
Évaluation :
5

The manager and Brandy were both very welcoming and accommodating as well as extremely helpful...they got my unit fast and helped me out with the special... I can't thank them enough for their help....great teamwork...

Gail K.  |  Premières impressions 
Évaluation :
5

Very helpful staff

DONALD M. 
Évaluation :
5

Both ladies in the office are so sweet and very knowledgeable!!

MAGAN A. 
Évaluation :
5

A most pleasant experience!

Gaston R.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

dean B. 
Évaluation :
5

Everyone was super friendly and helpful!

TIMOTHY D. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Peter G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SHARON O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

mandy B. 
Évaluation :
3

It took long for pick up then they could not help with the hitch that I had to purchase new in 2 pieces. I had to drive to Dicount Auto Parts to beg for their tool to connect the hitch. Fortunately made it back in time to get trailer.

Gunwant D. 
Évaluation :
4

Very polite , & professional. Thank you!!

Stanley R.  |  Expérience générale 
Évaluation :
5

Just keep doing all you do!!!!!

Justin F. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

mary k.  |  Expérience générale 
Évaluation :
4

With the exception that the trailer door kept having an issue with getting stuck in the "up" position. My son hurt his hand and thumb trying to get it to close. It just did not want to come down.

Kellie M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ruth s.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

charles v.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

alex k.  |  Premières impressions 
Évaluation :
5

Even though my pre-ordered for 2 pods was messed up they made good on the order quickly and efficiently. I was very impressed with the staff handling this situation and will gladly continue to use and recommend this company.

marietta t.  |  Expérience générale 
Évaluation :
5

This location has professional and knowledgeable employees. Made me feel at home and the process was super easy. Come to this location if you want a great experience

sprague D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Delia D.  |  Premières impressions 
Évaluation :
5

The owners at this location are very friendly. Always a pleasure to work with them when needed. Facility is well maintained!

Gina W. 
Évaluation :
5

Very polite and straight to the point. Got me out quick. Pricing is very affordable.

Brandon N. 
Évaluation :
5

This U-Haul Storage is definitely the best storage facility in the area. Eric and Mary are excellent managers. Unfortunately we had to give up our storage unit because we moved and no longer live in the county.

RICHARD F.  |  Expérience générale 
Évaluation :
5

I'm 63 been all over country have rented a dozen or sob also bid on with winning bid several at auction Very familiar with this industry Eric and Mary run the tightest ship in bizz They are no nonsense on the ball folks in a part of the USA that is a bit thin on such types ! Awesome folks and facility 2?years in a big climate unit Mark Rad

mark r.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

zelda m.  |  Expérience générale 
Évaluation :
5

The proprietors were very nice to me. Facility was well cared for, the unit was nice. Overall great experience. Not the first time I've rented a unit there.

Daniel C.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

esther g.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William Z. 
Évaluation :
5

A lot of trouble doing a self checkout for the cargo van. First, settings on my phone had to be changed. Location and camera had to be enabled.. Also needed the uhaul app. to continue with the process. Luckily a knowledgeable person on the phone was able to walk me through. The whole process from the moment I arrived speaking to two persons on the phone and finally getting the van took over an hour. Lastly upon returning the van there was no one there during their posted hours. But because of all the steps that I went through at checkout I was able to successfully return the van.

Glenn A. 
Évaluation :
3

I had made my reservation over the phone with a Uhaul representative. The confirmation email I received stated that this location was open on Sundays until 5:00 PM. Upon arriving at the facility at approximately 3:00 PM, There was a piece of paper on the door that stated they had change the office hours to close at 12:00 PM. I was never notified of this change and was unable to check in to rent my storage unit. After a few calls to the main U-Haul call center, someone was able to get in touch with the managers for this location, they arrived and we were checked in. Everything went well after that, but I felt we should have been notified if the hours were changed so we could have planned accordingly. The manager of the facility did help me out by providing a free lock to make up for the inconvenience. My only other complaint is the fact that the first thing I saw when I opened my storage unit was a rat trap. That's not very comforting when I'm getting ready to store all of my belongings in there. I hope the rat trap gets the rats before they eat my things.

Craig L.  |  Premières impressions 
Évaluation :
5

A repeat customer and always thoroughly pleased. Friendly, helpful, professional, just top notch in all respects. Always clean storage units & buildings. Well done!!

William F.  |  Premières impressions 
Évaluation :
5

Fast, friendly, clean, no hassle.

olga k.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

nereida R. 
Évaluation :
5

Service was great. People were very friendly and they made this an excellent experience. I would highly recomend this location for anyone needing to rent moving equipment!

Steve R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

stacy k.  |  Expérience générale 
Évaluation :
3

You said it was a climate control but every time I was there it wasn’t cool at all

PAUL E.  |  Expérience générale 
Évaluation :
5

Professional staff. Very helpful and courteous. Would highly recommend this location all others in local region.

Carol L.  |  Premières impressions 
Évaluation :
5

Always the BEST!! Professional yet friendly and the facility is always clean and well maintained. WELL DONE!!

William F.  |  Expérience générale 
Évaluation :
5

Kayla was excellent she helped and answered all my questions

christopher h.  |  Premières impressions 
Évaluation :
5

Great experience from the moment we called to 1st arrival to sign docs to closing the account. Super staff. Very professional. I highly recommend this specific storage facility.

GERRY K.  |  Expérience générale 
Évaluation :
5

Nice clean facilities. Kind quick and friendly service. Such a refreshing difference from other uhaul's we have been to.

Nikki P. 
Évaluation :
5

Make it cleared that the on time delivery guarantee is between U-hail locations, not to your door. My delivery was booked with delivery to my home for 1/16/2020, but actually delivery was 1/17/2020. Though it was 1 day later, it was not what I scheduled and was led to believe and didn't understand that the 50 $per day late guarantee, did not Cover the home delivery.

Martin U. 
Évaluation :
5

2nd time we have used this facility. Owners are lovely people, facility met all requirements!

edward t.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

mike O. 
Évaluation :
5

It was so easy to use and very safe place. No insects found in any of my boxes after being there for 5 months. Staff was very friendly and supportive as well. Merci.

jennifer h.  |  Expérience générale 
Évaluation :
5

Rachel was informative and helpful on the phone and in person. She was able to answer our questions courteously and professionally. She was patient and kind throughout our time together.

Jay M.  |  Premières impressions 
Évaluation :
5

Kayla was very professional, courteous and efficient. She is an asset to your company. It was easy to rent a unit. Merci.

cindy g.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Misti P. 
Évaluation :
5

The owners were very helpful with the rental service

Alan S. 
Évaluation :
5

Iam very happy and appreciate for the kindness i receive when I got my storage unit! Thanks for my service Micky Gallina

Micky G.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sharvette O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dawn M. 
Évaluation :
2

I would have loved to give a Excellent experience as Rachel was a pleasure to deal with, but charging a 20 $..00 bs fee for not using a mobile app to "self check in" a return is just that bull s#*t. What, you don't check for damages? I could wreck the truck and if I use a self service there would be no fee since I checked myself in. BAD BUSINESS and just a way to gouge

Jacqueline O. 
Évaluation :
5

Friendly helpful staff

joseph s.  |  Expérience générale 
Évaluation :
5

Very secure storage facility

STEVE S.  |  Expérience générale 
Évaluation :
5

Thank you so much for the service

MARIA M.  |  Expérience générale 
Évaluation :
5

The explanation of exactly how the self return should be explained properly. The renter should be informed of each step prior to leaving the location not just being told you can self return online if it's after hours. The renter should be informed that a picture of the milage and gas gauge should be taken prior to dropping the key in the drop box.

Ladonna C. 
Évaluation :
5

DON'T CHANGE ANYTHING!!!!!! GREAT PLACE OH what a difference. Young lady was right there to greet me. Knew I was coming. What a great personalty and smile. She was so happy it made me feel good. Even told her before I left, (I wish everyone where as nice as you.) Crew unloaded the trailer, Whole process was about 8 minutes and gone. If I ever need another rental of any kind, they have my business there. KEEP UP THE WONDERFUL WORK!!!!

DAVE P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bruce R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Abigail M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Cody S. 
Évaluation :
5

Everyone very helpful and friendly. I will definitely use them again if needed.

Mary C.  |  Expérience générale 
Évaluation :
5

I had the nicest people from pick up to drop off. They really worked hard to make my move as easy as possible

Bryan S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Guy M. 
Évaluation :
5

Great customer service. Thank You!

Steven U. 
Évaluation :
5

Great place. Awesome people.

Mathew K.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

andrea S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

richard L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

michael S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

joseph J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Andrew H. 
Évaluation :
5

I cannot emphasize enough the kindness and efficient way Eric and Mary always treat their customers! I would not drive to the New Port Richey location for truck rentals every time I need one if it were not for them! They know how to keep loyal customers!!!!!

Dana H. 
Évaluation :
5

Only one thing was I got charged for October for full month and left on October 7th so I was not able to use the storage for three weeks and you got to rent it during my rental month. Just not right.

John C.  |  Expérience générale 
Évaluation :
5

Eric was very helpful and friendly. The whole check-in process was quick and easy, couldn't ask for anything more.

Christy J.  |  Premières impressions 
Évaluation :
5

I rented storage at this location for 5 years, everything with Uhaul was great, but way too many morons that have no basic courtesy, constantly blocking the the way in, and out of the storage areas.

JAMES M.  |  Expérience générale 
Évaluation :
5

Eric, Mary and Kayla never let me down when it comes to rentals at this location!!!! They are always efficient and accurate with every detail!!! This is why I use a New Port Richey location when I actually live in Brooksville! That is a 30 mile difference.

Dana H. 
Évaluation :
5

Read complaints online but found nothing out of line in my 2 month experience. They were friendly even though I misread my contract and was there after hours moving in.

Scott B.  |  Expérience générale 
Évaluation :
5

Mary was very helpful and explained everything to me

cynthia s.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Samuel J. 
Évaluation :
4

Dropped off after hrs.. Used drop box/no issues

Kathleen S. 
Évaluation :
5

Great service

Joe R.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Benjamin P. 
Évaluation :
4

Broom On trucks

Ronald K. 
Évaluation :
5

The staff at this location Eric and Mary were always so friendly and helpful. The unit and the facility was always clean.

Gwenaviere R.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

javier Z. 
Évaluation :
5

Very pleased with staff and the facility.

Keith O.  |  Expérience générale 
Évaluation :
5

They were so friendly and had a problem with the first unit I got was to small and they went out of their way to fix it and find me a bigger unit. Also brought me and my son out bottled water.

TONJA F.  |  Expérience générale 
Évaluation :
4

Pleasant experience

Martin M.  |  Premières impressions 
Évaluation :
5

My rating* * * * * * * * * * * +++++++++++++×

Mary W.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Harry D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

greg J. 
Évaluation :
5

Rates are reasonable and access times are very good. Staff is very friendly and helpful

Carol B.  |  Expérience générale 
Évaluation :
5

I've had to use this facility twice and I will be going back if I ever need to. They are like family and very helpful. They were also knowledgeable in helping me to save money.

charles k.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Debbie C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Eileen Z. 
Évaluation :
2

requested a truck and storage special mentioned online, but ended up with van from one uhaul vendor, and storage at another. wasn't allowed to drop off. Also forced lock charge is bait and switch. Bad

DONALD R.  |  Premières impressions 
Évaluation :
5

I would definitely use them again!

pete z.  |  Expérience générale 
Évaluation :
5

Staff was very knowledgeable very nice I will recommend this Place to family and friends.

Rodolfo Q. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Janaire M. 
Évaluation :
5

Everyone there was so nice we had just gotten in after a very long trip they made it so easy instructions were very easy to follow maps very very clean place

Mary W.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jeffrey B. 
Évaluation :
5

Very nice couple who manages this location. Everything worked great and appreciate the upkeep of the facility. Merci!

David D.  |  Expérience générale 
Évaluation :
5

All of the employees I spoke to were very helpful. I will be using this location for all future rentals.

Michael N. 
Évaluation :
4

Very clean facility good customer service

Lorie J.  |  Premières impressions 
Évaluation :
5

Very helpful, prompt and attentive to our every need! Would recommend this location over any other in the area!

Craig D. 
Évaluation :
5

There are other self storage places in the area that I looked at but this is the best. Its bright, open and close to the road which made it feel safer than others. The owners were great too.

Brook E.  |  Premières impressions 
Évaluation :
5

Very Friendly and clean facility that I would recommend.

John C.  |  Premières impressions 
Évaluation :
5

This is the second time I have rented from this group and I would rent a third time in a heartbeat.

William W.  |  Expérience générale 
Évaluation :
2

I moved to another storage facility. No other comments.

DARRELL B.  |  Expérience générale 
Évaluation :
5

Very satisfied with the service. Mary & Eric Herron are so professional & I have recommended this U-Haul location to many friends & acquaintances. The site is clean & secure.

EVELYN B.  |  Expérience générale 
Évaluation :
5

Merci

DAWN M. 
Évaluation :
4

The staff were very helpfull. It was a maze at first but I got used to it.

Gillian D.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

evelyn B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

HOLLY S. 
Évaluation :
5

The staff there was willing to go above and beyond to make sure everything moved smoothly

John H.  |  Expérience générale 
Évaluation :
5

Very helpful staff and was as knowledgeable as I’ve seen on options available for my needs.

Richard C.  |  Premières impressions 
Évaluation :
5

Vood

nancy c.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

katherine S. 
Évaluation :
5

Very nice employees, very happy with the services they offered. Smaller storage facility then normal, which is great. More help and customer service really pays off.

Geri S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

pat K. 
Évaluation :
5

The place I picked up the truck was wonderful, everything else was horrendous and thanks to you customer service reps I will never use you again. This one move cost you five customers and anyone else they share this story with will probably not use uhaul either. We will all use Penske from now on

Roy S. 
Évaluation :
5

Staff was very helpful

mark d.  |  Premières impressions 
Évaluation :
5

These folks are great.

larry h.  |  Expérience générale 
Évaluation :
1

The assistant couldn't answer any questions we had, he was unsure about how payment is made he did not know how to check us in, and had to call someone by phone to help. Took us to the wrong unit,

Deborah K.  |  Premières impressions 
Évaluation :
5

Great location with ease of access. High security in place. I would recommend this location without hesitating a minute.

miguel v.  |  Premières impressions 
Évaluation :
5

Office Staff was always helpful

Daniel G.  |  Expérience générale 
Évaluation :
5

Customer service is the best

ANTHONY S.  |  Expérience générale 
Évaluation :
5

This is the second time I've used them and will continue to do so in the future. The service is great and the price is too!

stephanie b.  |  Premières impressions 
Évaluation :
5

Representative was extremely pleasant and very professional.

Shnell P.  |  Premières impressions 
Évaluation :
5

Excellent!

Carl S.  |  Expérience générale 
Évaluation :
4

Friendly and capable staff

ART H.  |  Expérience générale 
Évaluation :
4

The only issue was the size of the facility. it was kind of tight maneuvering a 26 ft truck with a 12 foot trailer around the facility.

Michael C.  |  Expérience générale 
Évaluation :
5

Thank you for all your help!

carl n.  |  Expérience générale 
Évaluation :
5

If I need storage again this will be it. Very nice people very nice place

wanda h.  |  Expérience générale 
Évaluation :
5

The Staff are super nice and friendly .!!

Ralph C.  |  Expérience générale 
Évaluation :
2

Groundskeeper lied and told the manager i was working on my vehicle when all i did was start it and let it idle a bit. Ended up switching to a 24hr storage that doesnt lie on its patrons.

Damien M.  |  Premières impressions 
Évaluation :
5

Back building elevator needs adjustment, does not stop on floor right and door opens slightly then elevator adjusts to floor and door opens,

Robert H.  |  Expérience générale 
Évaluation :
4

Good customer service

Alexis W.  |  Premières impressions 
Évaluation :
5

Eric and Mary are truly fine people. They recognize me and call me by name which stands out and makes one feel welcome and just being outstanding friendly people.

wallace o.  |  Expérience générale 
Évaluation :
5

Very clean and Well maintained. Secured place and we felt confident leaving our belongings there .

Diane W.  |  Expérience générale 
Évaluation :
5

Emailed receipts are not in a readable format. Simple PDF would work much better.

DAVID D.  |  Expérience générale 
Évaluation :
5

Very nice people friendly

Trudy H.  |  Premières impressions 
Évaluation :
5

Staff was very kind and accommodating. Facility was kept nice and clean and I felt safe storing my stuff there. Great prices as well! Very pleased with my experience!

gregory f.  |  Expérience générale 
Évaluation :
5

Thanks

JOANNE J.  |  Expérience générale 
Évaluation :
5

From the time I moved in until I left, the staff was friendly and helpful.

Cyndie S.  |  Expérience générale 
Évaluation :
5

The management team is top shelf. Wished I still needed the space!

GEORGE T.  |  Expérience générale 
Évaluation :
5

Nice place to store your stuff. Very well maintained facility. Je les recommande fortement. 

carol c.  |  Expérience générale 
Évaluation :
5

Everything was great, didn’t have anything bad to say.

Kelly M.  |  Expérience générale 
Évaluation :
5

Spoke to Mary, who showed us the storage room. Nice storage units and well kept. We rented there 4 or 5 years ago and they always keep a well kept facility.

Anita R.  |  Réservation 
Évaluation :
5

The staff is very friendly and the place was very clean.

Valerie R.  |  Réservation 
Évaluation :
3

A leak - twice. Really!

Tracey L.  |  Expérience générale 
Évaluation :
5

The staff and owners were a pleasure to work with. The facility is clean and well maintained and is secure.

Todd S.  |  Expérience générale 
Évaluation :
5

Wonderful staff, great safe facility..

KATHERINE P.  |  Expérience générale 
Évaluation :
5

This is an excellent storage facility with a great staff and owners. I've used them several times over the years and have never had one bad experience at all. I highly recommend this place.

Ronald H.  |  Expérience générale 
Évaluation :
5

Very courteous and helpful.

Ralph C.  |  Réservation 
Évaluation :
5

Awesome experience thank you for taking care of my

Lauren T.  |  Expérience générale 
Évaluation :
5

I always get great service at this Uhaul location

SUSAN s.  |  Réservation 
Évaluation :
4

No comment

Ashley B.  |  Expérience générale 
Évaluation :
5

Found every thing they said it would.

ANTHONY C.  |  Expérience générale 
Évaluation :
5

I actually moved out on Sept 7 th. Please let me know if the storage unit across from me finds anything that rolled under their door. One of my boxes broke n personal items fell close to their door.

Ellen M.  |  Expérience générale 
Évaluation :
5

Very helpful staff.

richard j.  |  Expérience générale 
Évaluation :
5

They were nice enough to hold a smaller unit for us since everything we had would fit. I had a locker here before and they go above and beyond to make me happy. If I know someone who needs a locker he

charles k.  |  Réservation 
Évaluation :
5

Haley, your representative was a pleasure to work with, knowledgeable, efficient and friendly.

Robert W M.  |  Réservation 
Évaluation :
5

Great U-Haul facility! Always clean, secure and staff is always friendly.

EDWARD S.  |  Expérience générale 
Évaluation :
5

The office workers extremely friendly and helpful

Amber P.  |  Expérience générale 
Évaluation :
5

Cannot say enough about the staff. Always a pleasure interacting with them. Well done!

William F.  |  Expérience générale 
Évaluation :
4

Because the facility closes access at 7pm, I had to leave many household items at my rental house for garbage pickup, because we ran out of time to put them in storage. Never again.

Claudia R.  |  Expérience générale 
Évaluation :
5

Excellent facility, great staff. Always felt my belongings secure.

ANNY P.  |  Expérience générale 
Évaluation :
5

Nice people. Friendly and helpful

Susan R.  |  Expérience générale 
Évaluation :
5

Very friendly and helpful.

Amber P.  |  Réservation 
Évaluation :
5

Very cordial, descriptive and good experience, in making then cancelling a reservation.

Gregory t.  |  Réservation 
Évaluation :
5

Well maintained facility and convenient to my home

MATTHEW D.  |  Expérience générale 
Évaluation :
5

Staff helpful and knowledgeable

Catherine D.  |  Expérience générale 
Non reviews have been submitted for this location.

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