Customer Reviews for U-Haul Storage of North Dorchester

2 660 évaluations

8222 Dorchester Rd   North Charleston, SC 29418
(Between Leisure Depot and Bosch)

(843) 552-3361

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
Heures d'ouverture spéciales
  • 12/24/2021: 7h00 am à 4h00 pm
  • 12/25/2021: Fermé

Services dans cet établissement :

Pour nous contacter

(843) 552-3361

8222 Dorchester Rd
North Charleston, SC 29418
(Between Leisure Depot and Bosch)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
Heures d'ouverture spéciales
  • 12/24/2021: 7h00 am à 4h00 pm
  • 12/25/2021: Fermé
  • Inspection gratuite du remorquage
  • Retour client 24 heures
  • Entreposage de véhicules

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
4

I feel if your local should be unlimited miles. Especially when you are moving. Yall already cost alot. Have specials or something that have used yall multiple times.

Debroah T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GARY F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dan N.  |  Premières impressions 
Évaluation :
5

Bethany was very helpful and professional. She came out to show where to park rentals and answered all questions. She had my request for storage ready and I was done very quickly. A+ customer service. I will be back when my new place is ready to move into. Thank you, Tom from MN

THOMAS G.  |  Premières impressions 
Évaluation :
5

The site manger at the time of pickup was well knowledge of the equipment and very helpful .I would use this location again in the future Keep up the good work !

BRUCE M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

FRANK S. 
Évaluation :
5

NOTHING

CLARA B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DALE C. 
Évaluation :
5

Bethany was very helpful with finding us the best solution for our moving needs.

HEATHER M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DEBRA L. 
Évaluation :
2

YIKES - the construction traffic was horrible - both at pickup and at delivery/drop off.

TERESA C. 
Évaluation :
5

Excellent service à la clientèle

COLIN L. 
Évaluation :
5

The guy who helped me out deserves a raise

CARRINGTON G. 
Évaluation :
1

All of my stuff was ruined. Everything was water damaged. Worst place I've ever had storage anywhere

Kristen C.  |  Expérience générale 
Évaluation :
5

I had ZERO issues. Quick, great equipment, & great customer service.

Thomas O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BERNICE B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shannon d.  |  Premières impressions 
Évaluation :
5

been here multiple times always welcomed

STEPHEN H. 
Évaluation :
5

Quick easy pickup and return

BRADLEY M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANTWAN P. 
Évaluation :
5

Bethany was very helpful and friendly, and most importantly, efficient!

KELLY W. 
Évaluation :
5

Very helpful and friendly service

DANIEL S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Debra S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Belisario B. 
Évaluation :
5

The girl at the place was super sweet and helpful. I will be renting from you guys again.

Juan G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KEVERICK S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

darlene g.  |  Expérience générale 
Évaluation :
1

Rude they were scary I'm not sure what kind of business they conduct there did not have the truck we ordered but it's in something else that was so loud you could not hear anything had to drive that thing for plus hours never go back there

RICHARD B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

cheryl g.  |  Premières impressions 
Évaluation :
5

Great customer service!

SHELIA A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MITCHELL S. 
Évaluation :
5

Think for everything you have done for me

clyde w.  |  Expérience générale 
Évaluation :
4

The girl who helped me was awesome!

SEAN J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lauren V.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

PAUL C. 
Évaluation :
1

I think this company needs to be more transparent I chose to rent the truck for 19,99 $ a day for two days I returned it's in less than 24 hours forgot to put in gas I was told it would be 42 $in change however I then chose to go to the gas station and put in 25 $worth of gas which now is more gas than what was in the vehicle when I received it when I returned and was told my total for one day what is 100 $and something dollars I was floored I can't believe it so improve for the next customer is being transparent and try to get employees that more professional and customer friendly because the gentleman that checked me out definitely did not have any of those skills

Denise C. 
Évaluation :
5

The young man that helped me in the office was very nice. I believe his nane is Anthony Howard. He came from a location in Georgia to help out this location. Very helpful and very polite. It is hard to find good customer service most days but this young man was full of energy and smiles. Great job!

RUTH B. 
Évaluation :
5

Great service.

BOSTON F.  |  Expérience générale 
Évaluation :
5

Beth was a great help

Joseph D.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

DAVID M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KALIA R. 
Évaluation :
5

The sales person was awesome and very helpful nature

DHAVAL P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CLIFTON W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anna H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

hattie r.  |  Expérience générale 
Évaluation :
5

Bethany was so friendly and nice she went above and beyond to help me get my storage needs met. She is a big asset to this company and a star when it comes to customer service.

Jonathan D.  |  Expérience générale 
Évaluation :
5

I realize you are in the middle of construction for your facility upgrades, but I would recommend adding signs to more clearly tell customers where they can and should park. Your staff was great!

JAMES M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Leslie W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

FREDERICK H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

SHEVRONMONKENITE S.  |  Premières impressions 
Évaluation :
5

Fast and easy service

DUSTIN D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert J.  |  Expérience générale 
Évaluation :
4

Everything is just what customers ant.

DAVID C. 
Évaluation :
5

Aucun

JORGE B. 
Évaluation :
5

Thanks for everything Gabriel Abkarian have a bless weekend

Gabriel A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

HERBERT P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GARY K. 
Évaluation :
5

Keep up the good work

HERMINE H. 
Évaluation :
5

I love this location. The personnel is great and the equipment is always available. Merci encore.

GEORGINA Z. 
Évaluation :
5

Bethany Phillips is outstanding employee she has a great attitude and is very friendly. She was a breath of fresh air on a busy and hard day of moving.

Jonathan D.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RUTHDIN C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WILLIAM B.  |  Expérience générale 
Évaluation :
5

Best uhaul store in our area thanks again

DANNY T. 
Évaluation :
5

This location was phenomenal. The 2 gentleman that were working were extremely helpful.

Matthew B. 
Évaluation :
5

Bethany was extremely helpful and kind. She will be successful at whatever she decides to do.

Timothy M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAMIE N. 
Évaluation :
2

The young lady that checked me in was very nice. However, when I arrived there was a sign stating customers were required to remove their personal vehicle from the property while renting equipment due to construction on the property. Picking up was the first I'd seen or heard of this as there was nothing on the website while booking, or an email with any kind of warning. I didn't have another licensed driver with me so I was informed that I should park a couple blocks away at a Gold's Gym parking lot and then walk back down a very busy 4 lane road back to the property. I don't even mind the walk but I just found it hard to believe that this was the only real solution for the given problem. There was plenty of room for customer cars and no active construction going on that day. There was zero effort to improve or help with a situation completely brought on by the business and the “solution” of walking through a construction zone and down a busy street seems to put more customers in harm's way…just a sign saying, “sorry for the inconvenience”. Sorry but that just doesn't help anyone given the position they've put customers in. Highly likely I'll make sure to use anyone but Uhaul moving forward.

Buck B. 
Évaluation :
5

Everyone there was so helpful and it was ok

ANGELA E. 
Évaluation :
5

The original pickup location that I reserved was not available. I could not find the location at the address given. I could not find the building. No one answered the phone. I found a lot full of U-Haul vehicles and trailers, but there was no 6X12 trailer on site, so I went elsewhere across town. The new pickup location is wonderful and the GM is very helpful and professional.

THOMAS C. 
Évaluation :
3

Staff was excellent.

PATRICK T. 
Évaluation :
4

The young man working at this location was totally overwhelmed as they had not enough staff. He still remained calm and was very helpful. The 24/7 pick up online didn't work but after a 30 min hold time on the phone the customer support person made good on the guarantee for the after hours pick up and return and gave me a refund for the deposit. They clearly don't have enough help but my rental was good albeit frustrating.

RENEE C. 
Évaluation :
3

Dog hair was all in thru it‼️Broken seat‼️

Clinton M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Derek E. 
Évaluation :
5

My 17' foot truck had a slight vibration when driving 45 mph and above and steering wheel was not straight when driving forward. Also the steering would wander constantly from left to right like there was play in the steering box or linkage. Not safe when driving.

Brian E. 
Évaluation :
5

The vehicle I was issued had a burned out rat brake light, the horn did not work, and the drivers tow mirror was about to fall off. Also, when returning the vehicle, the attendant was very rude and unprofessional. It was as though I was inconveniencing him by returning the bucket 5 minutes before closing.

BRIAN S. 
Évaluation :
5

The employees are awesome and professional

TYRONE P. 
Évaluation :
4

Young lady working that locations was extremely nice and professional and hard working.

JEFFREY D. 
Évaluation :
5

Overall, great experience. The GM who help me was great. The only bummer was that I couldn't park my car on the site due to tree cutting, but otherwise it was a great transaction. UHAUL came through on my moving day! Many thanks! -JT

JASON T. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Robert G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Margarita B. 
Évaluation :
5

The staff was very good. Even in the pouring rain she had us in and out of there in 5 minutes.

George C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHAD B. 
Évaluation :
5

Everything went smoothly and will recommend this location to everyone.

Concetta S. 
Évaluation :
5

Manager was extremely helpful

Edmonds B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daniel U. 
Évaluation :
5

I love this location. The manager is very nice and knowledgeable.

KAREN B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

windal B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Austin W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

MARSHA P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Matthew T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Barbara E. 
Évaluation :
5

My experience with U-Haul, particularly 8222 has been very good. New manager their, Brittany, pleasant, helpful and professional.

LORRAINE J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JUDY W. 
Évaluation :
5

I've always been very pleased every time I rent from this location. The staff is very pleasant and helpful as well.

Deann P. 
Évaluation :
1

Trucks were damaged and dirty. The trucks damage your items as they are shaky when driving. The rails inside the unit were broken and pulls from the walls so strapping anything down was impossible.

Tim D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARK M. 
Évaluation :
5

Bethany is an outstanding young lady and it's a pleasure renting from her location.

KEITH R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAMES D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KEITH B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Asiya M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Susan S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DANIEL H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Yves P. 
Évaluation :
4

Everything here went smooth after our first location did not have the storage unit we needed!

Seleste E. 
Évaluation :
4

Great persons working at this facility! Mike was very helpful!

MICHAEL D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAWN S. 
Évaluation :
4

I initially reserved a 17' truck through a different location. Once I got to that location I was told that there were any checks available. I was also told that I should be able to get a 50 $credit for my trouble, in which never happened! I ended up having to drive 30 minutes out of my way for a 10' truck which was much smaller than what I needed! I will never use U-Haul services ever again!

ANDREA H. 
Évaluation :
5

Everything was great. I would also like to commend the young lady I think her name is Latosha who updated this reservation.

GEORGINA Z. 
Évaluation :
1

I was told on my reservation call that I would have all of my equipment ready for pick up at the Dorchester location. I come to find out the day of my move that my tow dolly is in a location across town while my truck is at the Dorchester location. I had to 1. Get my truck 2. Leave my car 3. Go pick up my tow dolly across town 4. Come back across town to attach my car to the tow dolly 5. Then go back to my house across town to move all of my stuff. Meanwhile, both locations (king st and Dorchester RD) were slammed packed with customers while both only had one person manning the register/helping people with equipment. This was supposed to be a 45min process AT MOST, and it ended up being 4 hours. This was one of the worst service experiences I have ever had, the opposite of easy, convenient and helpful. I feel scammed because of how much I paid for this terrible service. Not only will I never use Uhaul in the future but I will strongly advise anyone considering using Uhaul to consider other options. I would put 0 stars if I could, I am beyond disappointed in my experience.

REYNOLDS R. 
Évaluation :
5

Everything went well.

Anthony P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

REGINALD G. 
Évaluation :
5

The young lady at the desk had everything ready for me when I arrived. No issues. In, out, and gone.

Aaron L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nash H. 
Évaluation :
5

The young lady who helped us was AMAZING, she is great I believe her name is Bethany - not sure

John C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

STEPHEN G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MATTHEW P. 
Évaluation :
5

Everything went smoothly .. Britney was great help..

FRANK B. 
Évaluation :
5

Great overall moving experience.

Gary K.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LaMarcus H.  |  Premières impressions 
Évaluation :
5

Lock was not in unit I had to go back and pick it up but other than that it was great

Gloria B.  |  Online Move In 
Évaluation :
3

Le client n'a pas laissé de commentaire.

katrina m.  |  Premières impressions 
Évaluation :
5

Chris took great care of us. We had actually arranged to drop off our trailer and rented a 10x10 storage locker at the other Dorchester UHaul location but on arrival they did not have storage facility available so they referred us to this location. I believe that UHaul Corp. needs to update their computer system so that online reservations match real time availability of units. Despite the set back, Chris did a good job.

Rod H.  |  Premières impressions 
Évaluation :
5

Great Customer Service

Davina S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ALLENETTE J.  |  Premières impressions 
Évaluation :
5

Excellent service à la clientèle

BENJAMIN D.  |  Premières impressions 
Évaluation :
5

Quick and respectful service was in out happy and content.

Omar A.  |  Premières impressions 
Évaluation :
5

Very polite and curdious. Friendly hard working people.

Nancy K.  |  Premières impressions 
Évaluation :
5

They were great.

Angela C.  |  Premières impressions 
Évaluation :
5

Every person who works here, who I met, was extremely helpful, and each person seemed genuinely concerned that I have the best self-storage experience possible. Really great!

Mark M.  |  Réservation 
Non les évaluations ont été soumises pour cet établissement.

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