Évaluations des clients U-Haul Storage of North Lynnwood

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Storage of North Lynnwood

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Tyson B. le

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The truck was not ready. They gave me the wrong keys. The extra equipment I rented was not in the truck. It took almost an hour to actually drive off the lot even though I was supposed to be able to use the app, get the keys, and leave.

Rhonda P. le

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Le client n'a pas laissé de commentaire.

James R. le

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The guy that helped us was the best experience I’ve ever had with U haul. Very helpful and fast.

Manuel O. le

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Le client n'a pas laissé de commentaire.

Randall v. le

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The installer was very helpful and did an incredible job. I was very happy when I drove away.

Barbara S. le

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All staff were friendly and helpful.

Barbara S. le

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I was arriving with a filled 20' truck and had been told your 10' storage locker would be the right size to store my belongings. The location did not have my expected storage needs so they had to give me two 5' lockers and even that was not enough so I ended up needing three 5' lockers. It was very difficult for my moving helpers to travel up and down the slow elevators to the 3rd floor and appropriately pack 3 different small lockers. It took 2 guys 5 hrs. to complete the unloading of my truck into the storage. And they were hustling nonstop the whole 5 hrs. That was terribly stressful not to mention expensive to have to double the hours I expected to get unpacked when I had other obligations as part of my move. The U Haul staff was helpful and kind but I could tell they were short staffed too. They did their best for me but it would have been nice if they had known about the storage needs that had been reserved before I got there. The unloading into the lockers was nearly as stressful as the 2400 mile drive!

Birna R. le

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I reserved a ground floor storage unit because I walk with a cane and needed a ground floor unit. When I moved in the unit I reserved was not available and they put me in a 3rd floor unit.

Benjamin L. le

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Very quick and easy drop-off. Very friendly staff.

Emile S. le

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You have ripped me off! I rented the truck for 1 day less than 3 hrs, drove less than 30 miles and you charged me $218! Never again!

Michael H. le

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The truck had 146,000 miles on it!!! Gas gauge did not work properly. II was charged for 112 furniture pads when I only rented 12. Overall the last two times I rented from U-Haul were a nightmare. The first time I was charged for a missing key and it was a hassle getting the refund!! Long wait times on the phone for customer service. I wish there was another truck rental company closer to my house, I would have used them.

Steven E. le

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Le client n'a pas laissé de commentaire.

carol d. le

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Le client n'a pas laissé de commentaire.

JIM H. le

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They were very busy and it was hard to reach them to inquire about price and availability, so I drove down and was helped promptly and got out of there.

James D. le

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Besides the crowded parking everything else worked out fine.

Riannon K. le

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The 24/7 online service is very poorly explained on the website.

Terry K. le

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Le client n'a pas laissé de commentaire.

Sam B. le

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Le client n'a pas laissé de commentaire.

Yirgalem S. le

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Le client n'a pas laissé de commentaire.

Richard W. le

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Le client n'a pas laissé de commentaire.

Glenn B. le

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They made it easy ??

Edmundo G. le

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Good people exellent service

James L. le

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Le client n'a pas laissé de commentaire.

Barry C. le

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Parking and site layout is quirky. Staff helpful and the place is clean and organized.

Jon D. le

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Knowingly rented us a truck where customers had reported starting issues. Huge pain/expense resulted from truck that wouldn’t start in the ferry line. Cost lots of extra time and money, very poor experience all the way around.

Delia K. le

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I found your 24/7 check-in process to be confusing, the prompts on my phone just had me going in circles.

Debra E. le

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Nothing. Everyone was personable and friendly.

Kevin J. le

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The overall experience was fantastic. I accidently went to another location first and was confused why I couldn't "pick up vehicle" when I was there. It might have been helpful to have the option available, but inform me with an error that I was in the wrong location when I attempted to use it, rather than simply not showing the option if I wasn't there.

Collin C. le

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First, I want to say the employees were very nice and the truck we rented worked great. My complaint is the gas situation. When picking up the truck, we were told the gas tank was full. We were at the counter inside so I'm not sure how he knew that was true or not. I assumed since they do this for a living, they must be accurate. Well, no, that's not the case. When leaving we noticed the gas gauge was not on full, but still gave them the benefit of the doubt knowing not all guages are accurate. We drove 13 miles, start to finish. Required to fill the tank back to full, we ended up having to put in over 7 gallons of gas. Showing us, the tank was definitely not full when we picked the truck up and the gas gauge was correct. I am aware trucks burn/use more gas than cars because used to have a huge fan that guzzled gas, but I am positive this was more than we used. The most frustrating part was when we dropped it off and mentioned it to him, he made a joke saying "thanks, we will never complain about that" followed with a more serious "we don't give refunds on gas". I've always had good service at uhaul so I hope this was an isolated incident, but it feels really slimy. I'm so dissapointed. Going to try another rental next time before going back or make sure to check things myself instead of trusting the employees which is an added task that shouldn't be needed. I miss the days of trusting people fully.

Diego C. le

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Over Charge.

James H. le

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Le client n'a pas laissé de commentaire.

Mark S. le

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Le client n'a pas laissé de commentaire.

Subhir V. le

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Need more professional customer service

Beverly W. le

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I was not pleased that the debit card I had to leave on file was charged when I specifically told the people that checked me out I was going to use a different card. They were not able to reverse my transaction which caused a great deal of inconvenience on my part.

ALESSA L. le

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See above

Glen C. le

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We rented a 26’ truck and needed it for 5 days. The lady was rude saying that online you can only reserve for 24 hours. She didn’t assist us with any alternatives. We left with truck called to see if we could have access to new location, answer was no. Returned truck unused and was charged $69 for nothing! We then called 800 number & they recommended renting two 15’ trucks. More $$ expense for us.

James D. le

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The staff was very accommodating and quick to attend to customer’s needs.

Mike G. le

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We were told not to bring the truck back before 24 hours were up but we had to. We brought it back 2 hours after renting, all was fine. Yesterday (a day after we returned it) we were called asking where the truck was. That wasn't a good feeling! Please check things in and make sure they're there before you call someone and accuse them of not bringing back a truck. It hadn't been checked in until the day after we returned it, and it had been returned, in paperwork, at 1:30 that day, so why did I get a call at 4:15 asking where it was? Just frustrating.

Dawn C. le

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Too hard to get in and out and no parking!

DEVON A. le

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I’m not sure if you can do anything to improve it, unless you change the layout of the lot. When it gets busy there, the line for returning equipment goes out onto the street, and is a long wait.

James D. le

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Le client n'a pas laissé de commentaire.

Ryan C. le

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Le client n'a pas laissé de commentaire.

Katherine N. le

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Long line. It friendly staff

Heaven O. le

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Rude unprofessional staff

john c. le

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Le client n'a pas laissé de commentaire.

Monica S. le

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1) Not create an alleyway of dollies...put them on display on the left of the entrance rather than forcing customers to go around them to get to the door. 2) provide more information on the website about trailer lights/adaptors - maybe provide pictures that show different connections 3) sell beverages - you would make a fortune

Sameir A. le

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Good service

nina w. le

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Le client n'a pas laissé de commentaire.

Jon B. le

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Le client n'a pas laissé de commentaire.

Bryce S. le

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Overcharged. I was charged for 2 extra days when I returned it the same day I rented at 1/2 the mileage I initially asked for. I spoke with customer service and sent an email to the manager asking about being refunded for additional charges and received no response.

Grace T. le

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The kid who connected the trailer chains were too long and dragged the ground so they were torn up. I was able to save my electrical cord. Horrible/no parking

Peter G. le

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Nothing

Randall W. le

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Fix your customer service call center before my rental I tried a couple of times to call in and was on hold for over an hour also should there be a problem with a reservation try calling instead of vague emails that don’t indicate anything

David L. le

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Le client n'a pas laissé de commentaire.

Charlene B. le

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The staff there is excellent, with as busy as they were every time I was there they were courteous, kind and professional even under pressure. I can't thank them enough for their professionalism.

PAULOS D. le

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I went to install a hitch for my Toyota Highlander, He is Very professional and friendly. I even bought a bike rack there. Happy!!!

David F. le

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Le client n'a pas laissé de commentaire.

Bruce D. le

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I went to the wrong pick up location but they helped me get it changed and I picked up the truck from their location.

GERALD P. le

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Le client n'a pas laissé de commentaire.

Robert S. le

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Le client n'a pas laissé de commentaire.

Clara S. le

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Extremely rude staff who acted like he was doing us a favour. There’s a much nicer way to present “your company policy” especially to people who’ve never used your services. The guy who helped us return the cargo was nice. Have an upcoming move from Everett to Georgia next month but this experience has put me off uhaul altogether

Brindra L. le

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Le client n'a pas laissé de commentaire.

Kaity H. le

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Customer service was excellent. Great experience

BERNIE G. le

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Le client n'a pas laissé de commentaire.

David L. le

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Le client n'a pas laissé de commentaire.

Gail E. le

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Le client n'a pas laissé de commentaire.

Kameron R. le

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Le client n'a pas laissé de commentaire.

Cheri A. le

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Quick service clean and bright.

Jenny B. le

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Le client n'a pas laissé de commentaire.

Patrick K. le

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They "lost" my reservation.. rented my a truck half the size I reserved, had to make twice as many trips. Which took more travel time and more expenses for the small crew. 4 times as many miles as planned due to tiny truck..... They couldn't care less, they rent like crazy at that location.

Jose P. le

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Le client n'a pas laissé de commentaire.

Steven L. le

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Le client n'a pas laissé de commentaire.

Horacio F C. le

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Le client n'a pas laissé de commentaire.

Erik W. le

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Le client n'a pas laissé de commentaire.

David L. le

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Le client n'a pas laissé de commentaire.

Peter N. le

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I should not have to validate the towing capacity of the vehicles i register every time i use the app. The is no point of registering a vehicle if your app can't remember the details that would make the app easier to use for returning customers but doesn't. So instead of it being easier, it's just a lot of work done every time in the interest of saving time. Who's time are you trying to save? Doesn't appear to be mine.

Luan N. le

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Very friendly staff. Lots of vehicles available.

Steven S. le

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Le client n'a pas laissé de commentaire.

THOMAS P. le

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Absolutely a great experience with U-Haul of North Lynnwood.

Jay B. le

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Seemed to hate other fellow employees

DAVE H. le

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YOU GUYS WERE TERRIFIC! THANK YOU

Natalie N. le

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Le client n'a pas laissé de commentaire.

David W. le

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Le client n'a pas laissé de commentaire.

Brian Q. le

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Develop a better way to get information about rental agreement. I was not able to find any useful information about mileage on the vehicle on the website. Also I was met in the parking lot my an employee who took the vehicle key and told me to go online to get information. I tried to ask him about the mileage with no luck, just go to the website.

john m. le

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Awesome people and very helpful.

Kathryn L. le

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Le client n'a pas laissé de commentaire.

Krystyna R. le

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Le client n'a pas laissé de commentaire.

Rossano M. le

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Le client n'a pas laissé de commentaire.

Andrew E. le

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Extremely smooth drop-off process, the location was easy to find and set up very well to receive equipment. I was helped immediately and the employee doing my check in was very friendly.

John C. le

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Le client n'a pas laissé de commentaire.

Shin O. le

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Le client n'a pas laissé de commentaire.

Faustino D. le

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convinient location.

Anthony G. le

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Le client n'a pas laissé de commentaire.

William M. le

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Le client n'a pas laissé de commentaire.

Torrence T. le

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Le client n'a pas laissé de commentaire.

Brent A. le

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Le client n'a pas laissé de commentaire.

Mathias G. le

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Poor customer service mainly.

Fred B. le

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Le client n'a pas laissé de commentaire.

steve t. le

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Le client n'a pas laissé de commentaire.

Anita C. le

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Very convenient, good service

Luccas Q. le

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Le client n'a pas laissé de commentaire.

Gregg W. le

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Le client n'a pas laissé de commentaire.

james k. le

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Le client n'a pas laissé de commentaire.

David L. le

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Le client n'a pas laissé de commentaire.

Jeffrey D. le

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Stop changing the pick up locations. When a reservation is made at a certain location, usually there is a reason why that location was picked by the consumer. Uhaul bounced me back and forth between this location and an inconvenient one, which would have added miles to the truck, even though I made the reservation well in advance. In the end, my pick up ended up being at this location, which was good, but it was frustrating seeing my location change multiple times days before the pick up date.

David S. le

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Friendly helpful staff! Big THANKS to the Team out there!!

Micheal S. le

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Make sure the tires have the proper air (psi) in them. The warning light came on before I even left the lot. I didn't appreciate getting the vehicle with only 1/8 of a tank of gas.

Jim R. le

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Staff was great! Pickup and drop off went smooth and quick. Thanks much!

ANTHONY G. le

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Increase customer parking on premises

Fred B. le

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Counter guys were overwhelmed and busy. One counter worker was very upset about two tills that were still open and had to count money in the tills as multiple people waited

DANIEL S. le

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Good services, I like it !

Amy H. le

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Le client n'a pas laissé de commentaire.

Debra M. le

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Le client n'a pas laissé de commentaire.

Marshall F. le

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Le client n'a pas laissé de commentaire.

Patricia S. le

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Le client n'a pas laissé de commentaire.

Kevin F. le

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Did good

nancyRONALD b. le

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Check equipment. Auto Transport tongue lift crank was broken. Had to use own strap to hold it up. Online return was frustrating. Appreciate can turn in after hours but was confusing and took way to long. We were all exhausted and then had that long online return to do plus take pictures. Don't U Haul employees check out the equipment anyway? I feel you wasted my time. Lynnwood employees were helpful in checking out the equipment. Equipment was returned to Bellingjam after hours as we were instructed before returning to Seattle area. Also, were surprised there was no way to secure the back of the trailer where the items we rented were left as instructed.

Michelle L. le

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Le client n'a pas laissé de commentaire.

Phil T. le

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The truck worked okay, however... The truck had horrible engine noise. The radio was inoperative.

Debra M. le

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Le client n'a pas laissé de commentaire.

Theresa C. le

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More visitor parking needed

JOSEPH C. le

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No comments at this time

Kramer T. le

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Uhaul has horrible communication between the help line and the actual locations. Do not use uhaul. They also charged $300 more than what was expected with all the hidden charges. I dropped the free month of storage and went elsewhere because they couldn’t figure it out. I will never use them again for anything.

Mary C. le

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Great experience!

Vuthy P. le

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Le client n'a pas laissé de commentaire.

Janet C. le

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Le client n'a pas laissé de commentaire.

Alieu J. le

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It was very expensive

Frank R. le

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Le client n'a pas laissé de commentaire.

ORIN H. le

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Le client n'a pas laissé de commentaire.

Mark P. le

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The organization bent over backwards to assist me in getting the best deal and vehicle. Everyone was extremely helpful and very professional. As for issues.... The available parking lot is really small... in returning the rental, it was grid locked due to others parking to pick up their vehicles. Thanks... you'all were great.

rocky c. le

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Everything went off without a hitch!

NATHAN V. le

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The staff were friendly. I wish next time the drop off location was on my contract instead of having to wait the next day to find out where to take it, but was likely not their fault, but a fault of the reservation systems.

Bob F. le

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have a truck for you at 0700 I receive a text pick your truck up at noon had to call back lost my info found my info later 0700 good to go u-haul calls back no truck at this location go south to next location finally get truck do my job return truck to where I parked my car. u-haul says no wrong location wust return truck to other location my car is here at this location. Just a bad day

Margo M. le

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Le client n'a pas laissé de commentaire.

MOLLY C. le

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Shorter process to check back in (fewer photos) and we were told you were open until 7pm but closed at 5pm today.

Jaewook J. le

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Le client n'a pas laissé de commentaire.

Raymond M. le

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Le client n'a pas laissé de commentaire.

Richard E. le

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Le client n'a pas laissé de commentaire.

Milissa H. le

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Location and staff were perfect. The uhaul policy of having to get my alternate contact number to answer the phone to confirm they are an alternate contact is a bit difficult on a weekday afternoon, when people are working. Perhaps setting that up when reservations are scheduled would have made it easier.

Michael L. le

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A little additional parking would be nice. Friendly people, great service. I'll be back.

Heaven O. le

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The staff is rude, unprofessional, and unorganized

Anita C. le

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Found new smaller space nearby, easy to move. Thankyou

BLAKE C. le

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Was charged for two days when i had it two hours. day three of calling to get my money back. total bill was 99$. had truck 2 hours and drove 5 miles total. wont be back.

Wayne A. le

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The manager at this location was rude and inconsiderate. My original drop off instructions were to be at the same location, because I was towing an auto transport with my vehicle on it . So in uhaul changing the locations I would have had to find an Uber to get back to my truck after I was finished unpacking. When I explained this problem to the manager he shrugged his shoulders and walked away . Not the answer I was look for after paying top dollar for the uhaul name I have traveled the country using U-Haul and this place in Everette has me questioning whether I will ever use them again. It was by far the worst experience I have ever had at any of the several U-Haul places I have been

Patricia B. le

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Le client n'a pas laissé de commentaire.

Santiago S. le

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Le client n'a pas laissé de commentaire.

William W. le

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Le client n'a pas laissé de commentaire.

James A B. le

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Check-out clerk should find a new profession. Rude. No customer service skills. Talked to me with hand on chin and said "this is policy". Check-in took forever. I had to park on street waiting to check back in. No one moved vehicles or trailers for at least 30 minutes while I was on the street. It took me over an hour to finally check out. U-Haul offers no Veteran's discounts. I won't be coming back and I KNOW I have to use some other vendor at least two more times in the next couple months. Very disappointed.

William J. le

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have the bed of the pickup cleaned between rentals. I used the truck to move furniture. The previous used had hauled mulch.

Simon E. le

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Le client n'a pas laissé de commentaire.

Chris C. le

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Le client n'a pas laissé de commentaire.

Jeff S. le

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Le client n'a pas laissé de commentaire.

Michael K. le

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Getting into the parking lot while traveling south on 99 is near impossible but that really is OK since there is NO & I mean NO customer parking, so no it's not an experience that is not left me wanting a re-run.

Su L. le

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Was a little crowded in drop off area in morning.so maybe some realignment of the drop-off and pick up area.

Christie G. le

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Le client n'a pas laissé de commentaire.

Lana S. le

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Le client n'a pas laissé de commentaire.

Pam K. le

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Very frustrated by the slow customer service. Also very frustrated that the online registration sent me to the wrong address.

Patrick K. le

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no customer parking... but more than enough for all of Uhaul's equipment

Karen B. le

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Le client n'a pas laissé de commentaire.

lisa s. le

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Le client n'a pas laissé de commentaire.

James W. le

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5 star, top shelf U-Haul location. Really great staff and vehicles.

Musamih a. le

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Best service

Lisa w. le

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Le client n'a pas laissé de commentaire.

john A. le

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Easy peasy. Pulled up, a guy was already looking in the box as I got out. Walked around the truck, checked the miles and said "Thank you!" as I thanked him for a pleasant trip.

Karen M. le

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Only issue was the smell of cigarettes. I have allergies. The seat was VERY comfortable for such a long drive. All in all it was a great trip back home.

dolly s. le

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More space for an rv

Brian C. le

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Employees are very friendly and helpful

Shawn A. le

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Le client n'a pas laissé de commentaire.

Phil T. le

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Great customer service.

Stanley G. le

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Professional,informative

Raechel R. le

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Horrible service from the start to the finish. Lost my UBox briefly when I first arrived at the location. Ended with finding flea like bugs in my unit so that's pretty cool. No one seems to care

Sean L. le

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The normal access hours for storage could be longer inline with other facilities. 10pm normally. The alarm that sounds throughout facility periodically is downright dangerous. Affects my Tinnitus.

Kevin B. le

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The staff was always helpful and friendly.

DAVID C. le

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Facility is great staff is great and very helpful...

Jesse J. le

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Easy to pay from a distance but hard to contact managers/staff and phone numbers always get rerouted to customer service center off site. Hard to get a call back. Otherwise staff is friendly/helpful.

Christopher L. le

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When someone makes a reservation there should be what that customer reserved when they come in. Generally people don't reserve a large storage unit to come in and find that they can be given 4 small u

Nicole P. le

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Poor unprofessional & didn’t know what was going on w/ the units on property Rented 2 units that were already rented to someone else very time consuming for not only me but others with me helping

Steve h. le

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Everybody there was very friendly and helpful but wish there was more customer parking

MICHAEL L. le

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Staff was always ready to help and meet all oor needs big or small.

Latera O. le

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The gentleman had a colorful personality. He was very knowledgeable of your services.

Seisuke K. le

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The hours could be a little longer

David D. le

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Great service and location.

Patrick D. le

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My experience was good and the folks here were friendly and helpful...

JENNIFER M. le

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The employees are very professional, and all areas very clean. The carts are very helpful. The only thing I think needs improvement is they need more parking spaces.

James S. le

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Nation wide uhaul is a finely tuned machine for a pleasurable moving experience

Brady B. le

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facility very nice, people are friendly, there are disconnects that exist that need worked out..

Donna R. le

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Staff was friendly and helpful.

georgianna v. le

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Great and friendly service

Terry M. le

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The wiper blades were horrible and the heater fan made a shrieking loud noise. Wiper blade should always be replaced. Not to do so is a dereliction. Mid-winter they should be inspected. Safety First.

LYDIA F. le

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Locked out of my storage unit twice. Manager will not return calls and they will force you into purchasing things.

LUKE L. le

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The gentleman that helped us was very polite, and helpful.

Rickie P. le

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Justin Ulrich was very professional but the day before that Christopher Guatemala was very rude to me and my wife and slammed your door into me because I was trying to hear his conversation about me

Willie G. le

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My family and I use U-Haul often, and are always satisfied. The staff are great, and their customer service skills are excellent. We are very happy with U-haul.

Danial J. le

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Seemed to be an issue with the card reader. Had to slide card in opposite direction than stated on reader. Sometimes had to slide card a couple times for access.

Jeremy N. le

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The facility owner and staff were friendly, knowledgeable and very helpful. The building was very clean and well maintained. I look forward to future business here.

Kelly L. le

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Amanda T. le

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The facility charged me a fee when I have never even been to the facility could not reach a customer service rep to fix the situation

Gene L. le

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Great facility! Very clean and well maintained. Very friendly and helpful staff. Well, one of them is somewhat unpleasant, but the rest are great.

Manuel A. le

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Great customer service.

lacey k. le

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I was very pleased with facilities

Brandon R. le

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👍

David G. le

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I moved out due to price only. The price increases were too much, plus I did not need such a large storage space. The staff were excellent, very friendly towards me and the area kept super clean.

Patricia E. le

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Later evening hours would've been nice.

Terry M. le

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I have used UHaul many times for long and short haul. Never have used your storage before. Your staff yesterday was very competent and pleasant and professional.Trailer door latch needed adjusting.

Cori P. le

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Great and convenient storage, office could use one more counter worker as there are usually more customers than staff. Otherwise very good facility. Cory C.

hector s. le

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It was too close to closing so they said too late to come in. I am going elsewhere. One place is cheaper although further but they really want my business and I’ll get a month free. Good luck to you.

Edward K. le

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For our final month we paid a full month and moved a week later. After paying tens of thousands of $$ over the past year(3 big units, 2 xcountry trucks) it would have been nice to have been prorated.

JACOB D. le

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Very prompt and helpful

Loretta O. le

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...

Richard W. le

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Place was great.

dominique J. le

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Aside from 1 employee who was a complete jerk everyone else had gone above and beyond for service and understanding. Would have done 5* if it wasnt for that one employee

MELVYN P. le

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This storage facility is very clean and the staff is helpful and accommodating. It has an ample supply of carts and hand trucks to assist you with your storage needs Including restrooms on each floor

MISTY h. le

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It was a pleasure storing my items here. They always felt safely secured.

Joseph P. le

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Very secure and clean. thank you

Shantelle D. le

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Quick service

ISAIAH G. le

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I had a wonderful experience working with the Lynnwood U-Haul. The location was always clean, and the staff was friendly every time I interacted with them.

DESIREE W. le

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I ended up canceling my reservation at Uhaul Because i received a call stating I would have to pickup truck in Mt Vernon. Completely unacceptable. I went with Penske! They were 5 star all the way.

Saied H. le

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It well exceeded my expectation and was much better that other storage facilities that I had seen. Very excellent service and helpful staffs.

GREGORY H. le

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Was a little rocky at first with the billings but put it on auto pay and it went great..thanks!!

Debra T. le

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Was told no storage unit when tried to call to cancel

Rina C. le

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One of the best, most well maintained locations I've seen!

Glenwood J. le

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N/A

Christina L. le

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The two individuals who assisted me with checking in and getting set up with my storage unit were prompt, kind, and efficient.

rebina e. le

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Nice and clean,Great Customer Service

Raechel R. le

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Poor customer service, no one has any idea what’s going on, so many different answers from different people. Took 4 days to get my U box delivered from the Everett location. Waste of my time

Eileen V. le

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The staff id friendly helpful and knowledgeable. The facility is clean and well lit and well maintained. I highly recommend this facility!

Patricia G. le

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Nice, neat and clean!

diane Y. le

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Very convenient, nice people.

Craig K. le

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U-Haul is the most accessible & secure storage facility I have experienced. Thank you for your wonderful local facility here in Lynnwood . . .

WILLIAM C. le

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Like it

Amethyst F. le

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Access hours were the only inconvenience. Customer service was fantastic, employees very personable and helpful. I hope they're making a good living wage.

JOE L. le

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We rented 4 units all tol. 2 in N Lynnwood & 2 more in Smokey Point. All 4 units were clean and well maintained. We also rented 3 large trucks and 1 trailer. Our move was from Yakima, to Marysville.

Nia C. le

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Everything was good until the move out. The elevator stopped working and we were told we couldn't use the stairs. My movers were flexible and didn't charge me extra for this, but it was frustrating.

TRAVIS W. le

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The access hours are limited which is difficult. My other storage that I still have with public storage stays open hours later.

STEPHEN D. le

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I found the staff here to be rude at almost every interaction along with most of the staff not very knowledgeable. Last thing to note is it seemed like I always had to go out and track down employees

Gregory D. le

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Thank you for the call when I accidentally left my unit unlocked!

Weston R. le

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This uhaul is the best one around, I've used them for moving trucks and vans, and have used self storage a few times. They are very helpful, and sometimes give little discounts (late move out etc)

dillon j. le

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Most unprofessional and rude place that i have ever dealt with. Decided to treat my husband like crap as well as me. My aunt who was helping us move out fell and dislocated shoulder on unmarked curb.

JENNIFER C. le

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Stored items for 8 years. Glad that bill is finally gone! Staff is always friendly and helpful. Will be back for all future needs!