Customer Reviews for U-Haul Storage of North Lynnwood

5 547 évaluations

14429 Hwy 99   Lynnwood, WA 98087
(No on site rental parking short term only 30 Minutes)

(425) 741-8568

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
Heures d'ouverture spéciales
  • 11/25/2021: 7h00 am - 3h00 pm

Services dans cet établissement :

Pour nous contacter

(425) 741-8568

14429 Hwy 99
Lynnwood, WA 98087
(No on site rental parking short term only 30 Minutes)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
Heures d'ouverture spéciales
  • 11/25/2021: 7h00 am - 3h00 pm
  • Inspection gratuite du remorquage
  • Propane payable à la pompe
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Great staff. Helpful and friendly.

ASHLEY M.  |  Expérience générale 
Évaluation :
5

Rachel was always helpful and went out of her way to help us during a very difficult move for our family. She stayed in contact and always provided me with options that were reasonable and helpful…… I would recommend Everette Uhaul and all the uhaul staff and storage. Thank you for all your help and your reasonable offers!!!

Rachel C.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert R.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Davell B.  |  Premières impressions 
Évaluation :
5

The staff was extremely friendly

Nabila B.  |  Expérience générale 
Évaluation :
5

I will only use your facility when i have items to be moved

loren j.  |  Expérience générale 
Évaluation :
4

The only negative comment I would have to say the inside of each unit is so dark, it would be nice to have some lighting

Sheila m.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

FRANCES B.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

EVALISA D.  |  Premières impressions 
Évaluation :
4

There was a long line and only 1 person working. When I went to see my storage unit, there was no lock and had to wait in line again. The than that, the person working was very nice and friendly.

Minna N.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michelle S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KING E.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PETER O.  |  Expérience générale 
Évaluation :
4

Aside from the inconvenience of not being able to change my bill payment date without 2 consecutive payments on one day, everything was about as expected with this storage facility.

christopher c.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

loren j.  |  Premières impressions 
Évaluation :
5

It was a place that I would use again with no hesitation. Thank you everyone involved at U-Haul

DOMINIC W.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Angela M.  |  Expérience générale 
Évaluation :
4

Easy move in experience; carts were helpful however there were issues when one or two customers had all 10 carts in use preventing other customers moving from using them.

Shannon C.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sheila m.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Sarah S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRENT W.  |  Online Move In 
Évaluation :
4

Thank you, I will use them again.

Cherrise M.  |  Expérience générale 
Évaluation :
3

Last week we tried to go and haul some stuff out they had two large U-Haul‘s in the parking spots where the loading and unloading of the storages were they would not move them out of the way so we had to wait to get out of there for the next week.

ROBERT T.  |  Expérience générale 
Évaluation :
5

We moved out the 1st we received notice email our acct same day due was debited for whole month we explained this to the mgr she was so helpful! refunded our acct customer service was awesome friendly definitely use this facility in future!

Kim N.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

James O.  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Bartel B.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Giovanni R.  |  Expérience générale 
Évaluation :
1

You raised rates on me, I took my stuff and moved elsewhere

Eugene F.  |  Expérience générale 
Évaluation :
5

Staff was very friendly and quickly fixed a small snafu. Guy with the owner shirt was a bit grumpy.

Todd H.  |  Premières impressions 
Évaluation :
5

I wouldn't store my goods anywhere else . . .

Craig K.  |  Expérience générale 
Évaluation :
5

Thank you. Matt and Jade... You are both AMAZING.

TRACY W.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tim W.  |  Expérience générale 
Évaluation :
3

Good facility but I moved my items to a facility that was just as nice and was a 3rd of the price.

Kevin G.  |  Expérience générale 
Évaluation :
3

Gave us wrong info on Uhaul process of keeping truck an extra night

Tracey S.  |  Expérience générale 
Évaluation :
5

Matt, the manager, was incredibly helpful throughout my time working with the lynwood location. Very much appreciate his help going above and beyond to make my situation a little bit better (had a uhaul stolen).

Christopher K.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Garrett N.  |  Expérience générale 
Évaluation :
5

Super helpful staff, very clean facility.

Christopher K.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL C.  |  Premières impressions 
Évaluation :
3

Jade Harris has been amazing with every encounter and customer call. You need to get rid of the other staff and hire more people like her and have her train your management staff . The other staff were terrible. Aan who checked in the Williams truck yesterday was also amazing and very friendly, fast and helpful.

TRACY W.  |  Premières impressions 
Évaluation :
1

Changing policy on me after a couple of years of renting trucks and storage units without warning and with an attitude! A couple of the staff including the manager don't have average social skills and attitude when it comes to having a normal conversation and respect . It's like you are in the "hood " kind of place.

RAYMOND H.  |  Expérience générale 
Évaluation :
3

Slow elevator. Some staff rude. Jade Harrison was the nicest, kindest most efficient. She deserves an A+++. Thank you Jade.

TRACY W.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Michael P A.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Julie B.  |  Expérience générale 
Évaluation :
5

I had a great experience with this U-Haul location. Everything was always clean and bright. The staff were friendly and helpful, including the Manager Matt Sun who helped me through a number if situations I had by being flexible and willing to work with me. They also had patience and understanding working through the difficulties with COVID-19. I highly recommend this U-Haul Storage location!

CAMERON S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JACQUELINE L.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mark M.  |  Expérience générale 
Évaluation :
3

I did not like the pipe that went around the dock. it created a lot of extra work, and effort.

PAUL V.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Thomas S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marlon P.  |  Premières impressions 
Évaluation :
2

I liked how easy it was to rent a unit online, but the instructions as to how to get in weren't very clear and the place smelled like urine and some other chemical. I couldn't leave my stuff there for fear of that stuff getting into my things, especially the smell.

Michelle V.  |  Online Move In 
Évaluation :
5

Staff was very helpful and helped my get a second unit when the first was too small

noelle a.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Muriele R.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Debbie K.  |  Premières impressions 
Évaluation :
5

Jade and Phillip went above and beyond to help solve our problems.

Dave I.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JENNAHREDEL B.  |  Expérience générale 
Évaluation :
5

Great staff.

Michelle D.  |  Expérience générale 
Évaluation :
5

The Lynnwood location (14429 Hwy 99) was awesome! This place is clean, carts are in good condition and access to the facility was convenient. The best experience I ever had with storage places.

Kertulilli S.  |  Online Move In 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jason C.  |  Premières impressions 
Évaluation :
5

I have always found the staff ti be friendly, helpful Nd accommodating. I would business. recommend this buisness.

MOLLIE (MARY) K.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michelle D.  |  Premières impressions 
Évaluation :
5

Matt was very polite and helpful. My situation was complicated and he resolved it quickly and effectively.

William Harper W.  |  Premières impressions 
Évaluation :
1

We drove in a Uhaul truck for 9 hours for this move. As time was getting tight, we called the office to understand how we could get into our unit If we arrived after hours. We were told that they couldn't help us and that we needed to go online. We skipped all other stops and arrived at 4:57 - three minutes before the office closed. As I walked in the office manager told one Employees to lock the door before anyone else came in. Then he proceeded to tell me that he could not help me and that I needed so go online. I stood in front of the man and stumbled through the online experience. I received my access code and went outdoors to the keypad. The code did not work. I went back to the office and knocked on the door. I told the manager that the code wasn't working. He told me that there was nothing he could do and that rather than using my security code, I could just wait until one of the others moving in opened the door. He said that without the security code at the front door, and alarm would go off when I opened our unit, but to just ignore that - it would go off in 10 seconds. The only person at this location who helped was Jade. After the day manager left, she came out and helped us with the security code and gave us their cell number for text questions. I have security concerns about this location. Your office manager is a very poor representation of the company. He is a deterrent and I would warn people to use one of the many other storage options in the area.

Leah S.  |  Online Move In 
Évaluation :
5

Everyone had a mask on, felt safe, hand carts super helpful

Colleen W.  |  Premières impressions 
Évaluation :
2

We were helped by a manager at the facility. He was very helpful but we ran into problems with a unit that was locked that shouldn't be. He said he would give us a month free because of the Hassle. But at the end of our visit I realized that he didn't know what he was doing ( not to mention also on prescription drugs because of a surgery and at work...). He could not finish our transition that day for some reason and said that I would get a call the next day to finish the transaction and it will be all set. I never got a call. I have a busy schedule so this is not something that is top of my priority. He said he would get it fixed for me and yet he never did. A week passed and I didn't get a call so when I had time I would call into the store but no one would ever pick up. My boyfriend tried calling as well and would be sent to an external number. We then received late fee because we didn't pay our bill but that wasn't our fault. The only reason we got this issue solved was because we drove all the way back to the uhaul store and talked with the guy who was supposed to fix this issue weeks ago! This was the worst customer service I have ever experience. First off, your employees should not be working if they are on medication and supposed to be home recovering. He probably messed this whole situation up because he wasn't thinking straight. This has been a very poor experience. I am upset that I could not even get ahold of a single employee who works at this location on the phone, I had to drive all the way back when I was told I wouldn't have to and it would be worked out. I am very very disappointed and do not see myself recommending this location to anyone I know. I have never had this bad of customer service at any other uhaul location.

Robbiann B.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Aphectia T.  |  Premières impressions 
Évaluation :
3

Having to earn the trust over the first several months, as stated by the friendly staff, to gain the "priviledge" of 24hr access (as advertised, ironically) was a testament of the #U-Haul corporations lack of belief in the herd values of the community. I'm a swing shift employee and found it rather irritating that, due to #U-Haul and their view of this community, I have to earn 24hr access, on an unknown scale of trust. The rates are... OK at best. The employee I dealt with was a very good person and helpful. *They will treat the space as if 12' in ceiling height is useable space.. just saying.

Jonathon P.  |  Premières impressions 
Évaluation :
5

Desk clerk was wonderful, very helpful and friendly!

Christina T.  |  Premières impressions 
Évaluation :
5

As compared to the facility in Sacramento where we started, this place is wonderful! The building is clean & well-equipped. The staff couldn't have been more helpful and we appreciate their service.

Bruce C.  |  Premières impressions 
Évaluation :
4

Well done again, U-Haul! I have rented storage space here twice in the past 10 years and each time the service has been superior. Yea, team!

mary ann j.  |  Premières impressions 
Évaluation :
5

Michael was very helpful guiding me through the paperwork process and providing me with the essentials I needed. Friendly staff, clean facility, reasonable price.

SUE ANN M.  |  Premières impressions 
Évaluation :
5

The lynwood washington storage make me feel very safe and secure. The staff are very friendly and helpful and very professional. I recommend them every time I can, and will continue to do so.

Eleanor C.  |  Premières impressions 
Évaluation :
1

I reserved a ground floor storage unit because I walk with a cane and needed a ground floor unit. When I moved in the unit I reserved was not available and they put me in a 3rd floor unit.

Birna R.  |  Premières impressions 
Évaluation :
1

When someone makes a reservation there should be what that customer reserved when they come in. Generally people don't reserve a large storage unit to come in and find that they can be given 4 small u

Christopher L.  |  Premières impressions 
Évaluation :
5

👍

Brandon R.  |  Premières impressions 
Évaluation :
4

S.O.

Glenwood J.  |  Réservation 
Non les évaluations ont été soumises pour cet établissement.

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