Customer Reviews for U-Haul Storage of North Lynnwood

5 632 évaluations

14429 Hwy 99   Lynnwood, WA 98087
(No on site rental parking short term only 30 Minutes)

(425) 741-8568

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
Heures d'ouverture spéciales
  • 12/24/2021: 7h00 am à 4h00 pm
  • 12/25/2021: Fermé

Services dans cet établissement :

Pour nous contacter

(425) 741-8568

14429 Hwy 99
Lynnwood, WA 98087
(No on site rental parking short term only 30 Minutes)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
Heures d'ouverture spéciales
  • 12/24/2021: 7h00 am à 4h00 pm
  • 12/25/2021: Fermé
  • Inspection gratuite du remorquage
  • Propane payable à la pompe
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
3

Jason was great. The guy the original checked me in Jesse, charged me double, gave me wrong equipment. Addressed the issue with Jason, and he apologized and corrected the problem in a professional manner. Very kind and courteous. Uhaul needs more Jason's at this location an in the company.

TIMOTHY P. 
Évaluation :
1

Be more informative of when to return the truck and how to use the mobile app. Will not be using U-Haul again. Tried to call and get it figured out but was just told I am wrong and sorry.

Kaitlyn B. 
Évaluation :
3

Contract paper said gas in full tank. When I returned, I paid almost 4 gallon for driving less than 15 miles.

DUDI P. 
Évaluation :
5

El muchacho que me atendio fue muy buena persona conmigo recumiendo cuando se quieran mudar no se procupen hay camiones de todos los tamaños

CANDIDO C. 
Évaluation :
5

The staff were OUTSTANDING all of them !

TERRY H. 
Évaluation :
5

The staff here were very nice and helpful. Such a great experience.

Mia I. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

EDWARD G. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

CHOL B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kimberly M. 
Évaluation :
4

Danielle Epler and her crew, made a difficult move so much easier for me. I believe It was Jason at checkout that made it so easy, and another wonderful woman at the desk was great. Wish I could remember her name

Alan B. 
Évaluation :
5

How ever on your car transport trailers you should add a hand crank winch so people can get non running cars on the trailer Thanks Edward

EDWARD P. 
Évaluation :
5

The customer service was very personable, friendly, and prompt.

Peter H. 
Évaluation :
5

On your car transport trailers install a hand winch to be able to pull up non running cars on the trailer This would be a big help Edward

EDWARD P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PIERRE S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAMES R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

AWUOL A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JUSTIN N. 
Évaluation :
4

One headlight of our U-haul truck was non-functional. We noticed this after several miles down the road. When I called this in, the staff answering the call noted it but did not state that it would be fixed. We were only concerned that we may be stopped by the police. My husband did have trouble seeing a dog in the road at one point but was able to miss him. Otherwise the rental process was quick and stress-free.

Tom M. 
Évaluation :
4

No complaints. Friendly and thorough Manager and Assistant manager. A little tension for two new hires but nothing major. It was just noticeable that there was tension. Understandably so though. New hires. Busy. Easy to check out and check in. Will be back again

MELISSA L S. 
Évaluation :
5

The service was good

KEBBA EBRIMA D. 
Évaluation :
4

The people where I returned my U-Haul and and stored my belongings were wonderful however my books my U-Haul there were a lot of problems also driving up here and getting in contact with someone at U-Haul to help me with these problems was a nightmare and I have tried to call someone from customer service and have not been able to get ahold of anyone I've tried a couple of times and up on hold for more than 20 minutes each time very dissatisfied with that matter fact I'm angry with everything that happened and still would like to talk to someone

Carla M.  |  Premières impressions 
Évaluation :
4

The trailer had not gone through customer return checkout and clean up. Not a big deal to me though.

CRAIG M. 
Évaluation :
1

- this was not the nearest location what I wanted originally to chose - there was no parking lot for my car and I had to park it on the curb side of very traffic intensive road - this is not safe - the wait time in the line was too long (~35 minutes). This location seems to be understaffed Not happy with this time with Uhaul service - lots of room for improvements. Merci.

DMYTRO K. 
Évaluation :
5

Staff was great, trailer was perfect for my needs.

KARL MAGNUS R. 
Évaluation :
5

Absolutely, it is one of the nicest stores, and friendliest people.that work there. Thank you for your service! John Cutter

JOHN C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JENNIFER P. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

KEROLOS K. 
Évaluation :
2

Better customer service representatives

ORLANDO G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

STEPHEN BURDETTE P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

akin N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RICHELLE A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

THERESA W. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

JEFFREY B. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

AMARE K. 
Évaluation :
3

Need more workers

ANDREW D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DARIN R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

STEVEN F. 
Évaluation :
5

The staff at U-Haul are absolutely the best. They treat everybody like family. I highly recommend this U-Haul location.

Patrick L. 
Évaluation :
5

Great experience

SEAN L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kanok T. 
Évaluation :
2

The U-Haul was filthy with blankets in it nobody did a pre-walk around checklist with me and then they sent me a text message to do it myself and when I went to try to do my walk around checklist prior to driving the U-Haul off the lot the text message system that you guys sent me did not work

SHEILA S. 
Évaluation :
5

Not a thing. Service was friendly and courteous. Check out and in was fast. Van was almost brand new...excellent condition. Will certainly rent from this location again.

Charles A. 
Évaluation :
5

I have moved many times and used Uhaul all but one time. That was a mistake I will never make again. Uhaul is a great company that has always treated my family like we were part of there own.

STEVEN R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ALI A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ETHAN W. 
Évaluation :
3

This location has what you need; lots of trucka and all other things what it lacks it a good attitude from the lot attendants 2 in particular the big guy with the beard and the other older guy' These 2 guys need big adjusrments.

BEHROUZ F. 
Évaluation :
5

Me and my homies all love nice uhaul rental pickup locations

Nicholas G. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

GLENN K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dave B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAVID J.  |  Expérience générale 
Évaluation :
3

Stop with the stupid mask wearing requirement.

CARL R. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

SAMPATH B. 
Évaluation :
5

Owner was by herself and doing amazing! Still very friendly under pressure of the line.

SKYLER ADAM M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brennon R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Robert C.  |  Expérience générale 
Évaluation :
1

When it says one that is available at a location it should be.

Sean H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bruce D. 
Évaluation :
5

Great service, convenient and fair prices. My first time but will not be my last. Thanks to all Uhsul staff. ðŸ'ðŸ'ðŸ'ðŸ'ðŸ'

YEHIA A. 
Évaluation :
5

Great customer service!!! Our rep went above and beyond to make a stressful time bearable! Thanks so much!! I'm

KIMBERLY M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Laura B.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BONITA P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

DANIEL S. 
Évaluation :
5

When I dropped off my rental, the lady inside the Garage was EXTREMELY EXTREMELY RUDE! For no reason whatsoever. Did the self check in, was getting ready to put the key inside the lock box and she asked me to give to her, she then made an unsolicited comment about me being stupid trying to put key in box with her standing there. I asked a question about a refund due to not using the full 60 miles I had initially requested, she basically rolled her eyes and walked away, she then made a comment to a coworker about "Toxic white men"?? She happens to be white as well. I did NOTHING to deserve the attitude I received. She needs to be fired in my opinion. She's an overweight white lady, I did not get her name. Very very disappointed with that whole situation.

Jackson A. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

LAURA MICHELE B. 
Évaluation :
5

Everybody was very helpful it was amazing I made a big mistake and set a truck up for Friday night and to be delivered in the afternoon on Saturday and a person that I talked to thought that I said 2 in the morning and I was at a location down in evergreen Way of U-Haul and then when I saw these guys open at 6:30 or dropped in that I was in a dilemma and they hook me up and I promise and have it back before 5 in the morning I had your truck back by 2 in the morning with a full tank of gas and no mess inside the truck I want to thank you guys for everything that you've done it got me going you would have bothered me on and I appreciate everything you did thank you

CRAIG S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mike S. 
Évaluation :
5

the cab smelled of smoking.

MICHEAL E. 
Évaluation :
5

Danielle was awesome as always

Kaine B.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

FRANK T. 
Évaluation :
3

it is slightly ridiculous to charge people both per mile AND for gas. stupid extra fee, makes no sense to do both.

DANIELLE SUE P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

zhengzong Y. 
Évaluation :
5

5 stars quick safe process for check out and return great customer service

BRANDON S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DANIEL T. 
Évaluation :
5

I was having a rough morning and Jason and Danielle were kind and helpful. It looked like it was really busy and they had a lot of other customers to take care of so I really appreciated their help.

SARAH D G. 
Évaluation :
5

Everybody was extremely helpful. The general manager..I think her name was Danielle, was an absolute delight to work with.

Mike B.  |  Expérience générale 
Évaluation :
5

Check in didn't work on the app so I had to call it in. The location charged me for manual check in, an extra day, and for gas. I had to call and complain and seek a refund. Seemed shady.

Stephen S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

janice y.  |  Expérience générale 
Évaluation :
5

All employees I had contact with were great to work with and the process was very smooth.

ROBERT CLARKE J. 
Évaluation :
5

The staff was friendly and efficient.

TRACY D. 
Évaluation :
5

A+ for U-Haul, D- for Danielle. Excellent location and crew overall. I used this place dozens of times over the last few years. The previous General Manger was Matt, and he was exceptional at customer service. In my last two rentals, I've had a couple interactions with the new GM, Danielle, and she has come off as condescending and rude in each of them. I expressed some concerns and frustrations from my first interaction with her to U-Haul staff during a subsequent rental, and the following day - during the return, she accused me of using descriptive language about her, that I simply did not use. Hopefully this feedback, and several other comments from U-Haul customers can help improve the customer experience.

marcin L. 
Évaluation :
5

Danelle (Manager) was super rude and disrespectful when I asked if I could get a newer truck. I had 50k of earnest money that was on the line if I didn't get my move done that day. She gave me the oldest beat up truck with over 195k miles on it. I asked her several times for a new truck as my move was super critical, there were 8 other trucks there of the same size and I was the only mid week customer there at the time. I used to work for Uhaul, and I am the customer paying. She was absolutely a terrible representation of Uhaul. Please forward this message to the customer satisfaction. I would like a refund of my move. Joshua 310-770-6758

JOSHUA S. 
Évaluation :
5

Check in and check out was very quick and efficient. The van was in great shape…still had the new car smell.

TRACY D. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

JACQUI ALEJANDRA S. 
Évaluation :
5

No changes needed. Very helpful and friendly service. Merci

Cory C. 
Évaluation :
5

No issues. A good experience for a first time customer. Thanks

STUART T. 
Évaluation :
1

The manager was rude and unprofessional. The trailer had a short in the wiring harness and the manager insisted it was a problem with my vehicle but when we showed her the issue was with the trailer, she told us not to worry about it “just check your mirrors every once in a while to see if the lights are still on”. The trailer was only available 20 hours not 24 hours even though that's what was paid for. Danielle called and left a condescending message before the trailer was even due. When I arrived (before the time the trailer was due), I asked for her managers number. She handed me her card and said I was being selfish. I have worked many years in retail and been a store manager for over 15 and I would never treat or allow my employees treat customers this way. This was also the second time I have had to deal with this person. The first time, I thought maybe she was just having a bad day.

CATON R. 
Évaluation :
4

I never got my dolly :(

Lucas B. 
Évaluation :
1

This is my second reservation actually. I made me previous one at titan solutions down the road 2 days earlier for 1pm and showed up and waited for 30 minutes for no one to show up. This time I got to use the virtual check-in and surprised by things that delayed the process like someone verify my by phone because i wasn't carrying a passport and you didn't like my companies name for verification. Had to wait in line for the key. When returning I was being barked at by a gem of an employee to roll down my window. Twice he barked at me and then lectured me after I opened the door telling me I could have just rolled down the window. My reply to him was put on mask like your required to have when not distancing. His eventual mask is not approved. He was poorly dressed and maintained.

Chris F. 
Évaluation :
5

N/a, everything was great

VICTORIA N. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

MARK SCOTT B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GERARD S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ryan J. 
Évaluation :
5

The crew there is awesome.

PATRICK L. 
Évaluation :
5

Nothing. Everyone was helpful.

BRENT W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Barbara N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CELESTE G. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

PHILIP F. 
Évaluation :
3

The pickup and drop off process is very annoying and difficult. Confirming location doesn't work, so I had to scan the bar code to pickup. But for drop off, scanning the bar code wasn't an option. I decided to download the app, which solved that issue, but then the app got stuck when trying to take a picture of the gas/mileage. It was very frustrating. I ended up having to go inside and they couldn't get it to work either, so they did the check in for me.. Please fix your app and the location services issue.

Mohammad H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Brandon B. 
Évaluation :
5

Chris was most helpful- the tail lights on the trailer were not working- turns out the wire harness on my vehicle was the problem. He was quick to help me troubleshoot the problem. He had some tools handy that helped me replace the wire harness on my vehicle too. Fantastic service- would recommend!

MATTHEW SEAN K. 
Évaluation :
3

The guy checking me out was kind of rude and intimidating. Other than that everything was good but he could use a attitude adjustment.

BRIGITT H. 
Évaluation :
5

The guys working in the yard, checking the equipment in and out, were fantastic! 2 different guys, both extremely helpful and good natured

JEFFREY T. 
Évaluation :
5

Great staff. Helpful and friendly.

ASHLEY M.  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

MELISSA M. 
Évaluation :
4

Please make sure inside of windshield is clean and the wiper blades are in good order.

Rodney H. 
Évaluation :
5

The van was clean and in good working order. The employees we spoke with were polite and helpful. I used the smartphone self-serve pickup/dropoff option. I had a problem with the location requirement (my phone was not transmitting its location even with correct settings) but this was fixed by using somebody else's phone which worked properly, and is not the fault of U-haul. But if you are at all concerned that your phone will not transmit its location, and you do not have an alternate phone available, beware, as it will derail the whole process. Everything else about the process worked fine. Some after-hours cleaning supplies would be helpful, or else a clear notice from the beginning that you will have to bring your own if you come back after hours. We had gotten some mud on the floor in the van's cab, and we had enough of our own supplies with us to clean it off, but at least some water or a broom or something on site would have been nice, along with some direction on where to find it. (Though it might not be possible to leave cleaning things out all night in this neighborhood without problems.)

Darian P. 
Évaluation :
5

Awesome people!!!

SONG T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LARRY P. 
Évaluation :
5

Rachel was always helpful and went out of her way to help us during a very difficult move for our family. She stayed in contact and always provided me with options that were reasonable and helpful…… I would recommend Everette Uhaul and all the uhaul staff and storage. Thank you for all your help and your reasonable offers!!!

Rachel C.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert R.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Davell B.  |  Premières impressions 
Évaluation :
5

The staff was extremely friendly

Nabila B.  |  Expérience générale 
Évaluation :
5

I will only use your facility when i have items to be moved

loren j.  |  Expérience générale 
Évaluation :
4

The only negative comment I would have to say the inside of each unit is so dark, it would be nice to have some lighting

Sheila m.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

FRANCES B.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

EVALISA D.  |  Premières impressions 
Évaluation :
4

There was a long line and only 1 person working. When I went to see my storage unit, there was no lock and had to wait in line again. The than that, the person working was very nice and friendly.

Minna N.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michelle S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

loren j.  |  Premières impressions 
Évaluation :
4

Easy move in experience; carts were helpful however there were issues when one or two customers had all 10 carts in use preventing other customers moving from using them.

Shannon C.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sheila m.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Sarah S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRENT W.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL C.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marlon P.  |  Premières impressions 
Évaluation :
5

Staff was very helpful and helped my get a second unit when the first was too small

noelle a.  |  Online Move In 
Évaluation :
5

I have always found the staff ti be friendly, helpful Nd accommodating. I would business. recommend this buisness.

MOLLIE (MARY) K.  |  Premières impressions 
Évaluation :
5

Everyone had a mask on, felt safe, hand carts super helpful

Colleen W.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Aphectia T.  |  Premières impressions 
Évaluation :
5

Desk clerk was wonderful, very helpful and friendly!

Christina T.  |  Premières impressions 
Évaluation :
5

As compared to the facility in Sacramento where we started, this place is wonderful! The building is clean & well-equipped. The staff couldn't have been more helpful and we appreciate their service.

Bruce C.  |  Premières impressions 
Évaluation :
4

Well done again, U-Haul! I have rented storage space here twice in the past 10 years and each time the service has been superior. Yea, team!

mary ann j.  |  Premières impressions 
Évaluation :
5

Michael was very helpful guiding me through the paperwork process and providing me with the essentials I needed. Friendly staff, clean facility, reasonable price.

SUE ANN M.  |  Premières impressions 
Évaluation :
5

The lynwood washington storage make me feel very safe and secure. The staff are very friendly and helpful and very professional. I recommend them every time I can, and will continue to do so.

Eleanor C.  |  Premières impressions 
Évaluation :
1

I reserved a ground floor storage unit because I walk with a cane and needed a ground floor unit. When I moved in the unit I reserved was not available and they put me in a 3rd floor unit.

Birna R.  |  Premières impressions 
Évaluation :
1

When someone makes a reservation there should be what that customer reserved when they come in. Generally people don't reserve a large storage unit to come in and find that they can be given 4 small u

Christopher L.  |  Premières impressions 
Évaluation :
5

👍

Brandon R.  |  Premières impressions 
Évaluation :
4

S.O.

Glenwood J.  |  Réservation 
Non les évaluations ont été soumises pour cet établissement.

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