Customer Reviews for U-Haul Storage of North Lynnwood

5136 évaluations

14429 Hwy 99   Lynnwood, WA 98087
(**Very Limited On Site Parking**)

(425) 741-8568

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm

Services dans cet établissement :

Pour nous contacter

(425) 741-8568

14429 Hwy 99
Lynnwood, WA 98087
(**Very Limited On Site Parking**)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
  • Inspection gratuite du remorquage
  • Propane payable à la pompe
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Good customer service for both pickup and drop off.

Eric B. 
Évaluation :
5

I wish I would have been told to bring the truck back with the same amount of fuel as when I picked it up.

Roberta C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KAtherine P. 
Évaluation :
5

The two employees that were working this day were very nice and helpful.

Britaney S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

louai N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KAMBIZ N. 
Évaluation :
5

nothing, everything was great!

PAULINE SHINOBU U. 
Évaluation :
5

All in all it was great. Fast in and fast return. Merci.

STEVEN RALPH L. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jesse H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CYNTHIA J. 
Évaluation :
3

Cab of van was not cleaned. Dash was dirty, like something spilled on it. Seemed like there was also dog hair everywhere. And the windshield was sprayed with something. Other than that, van ran great!

Christine H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JACQUELINE L.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Heather W. 
Évaluation :
4

This is less about the location specifically, but when we booked initially we chose a different location. We were then informed after booking that the van had been rented to another customer. Now this isn't the end of the world but this happened to us last time as well. Doesn't make you feel very valued and it is pretty frustrating to have our moving plans dictated by u-haul. If we reserve a van, it shouldn't be able to be overridden by another customer.

Andrew S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jamie E. 
Évaluation :
2

Clean the trucks prior to leasing. Also fill the gas tank to half full.

AMMON C. 
Évaluation :
5

Very good experience

Rosemary O. 
Évaluation :
4

I'm grateful for the product and service that I received.

Brian J. 
Évaluation :
5

My only concern was the truck was not full of fuel when I received it. It cost me an addition 25 $to completely fill it upon return.

Paul G. 
Évaluation :
5

Your U-Haul Rep. Matt Sun, & crew at North Lynnwood Wa. location were Professional, and the truck I requested ready & on time for me to pickup. P.S. I will tell family & friends to rent from this location. Mohalo, to Matt & crew for renting U-Haul truck to me....G.C.

Gerry C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Megdalayna D. 
Évaluation :
5

Great Service

Linda B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mark M.  |  Expérience générale 
Évaluation :
5

I was skeptical because of past experiences with Uhaul and not having truck or trailer that was reserved. This is the 2nd time I have used this location, and both times they delivered what was reserved.

THOMAS J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John B. 
Évaluation :
2

I had no parking lots, and had to park a long the high way. Representatives were not nice at all for most of the locations I rent a trucks. I went through a long process, filled in the long forms, took 15 minutes, to reserve a truck, but then when I came to pick up the truck, I had to do the same thing again. What is the point of online reservation?

Cam M. 
Évaluation :
1

The staff Philip's service is poor, he showed no respect to customer, I will not go that location anymore, and I will not recommend my friends to go there

JINGXU W. 
Évaluation :
5

it was an easy and efficient process and friendly helpful employees

KIMBERLEY K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL K. 
Évaluation :
2

The business model for this place makes the federal government seem like a small operation. I reserved a trailer on line. I was 30 minutes late picking up the trailer. I received a voice mail message stating that unless I arrived in 15 minutes, my order would be cancelled. I called the office as soon as the message was left. It took 15 minutes to get through the menu to be able to talk with someone. I had to listen about renting storage spaces, purchasing moving supplies and on and on. The person I finally reached gave me another 15 minutes to pick up the trailer. Upon arrival, there were more than 5 identical trailers on the lot. Really? It was not as if someone else wanted my trailer. I will never use this location again.

PAUL A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joseph L. 
Évaluation :
1

Fucking website went down could not return vehicle or call shitty ass fucking service fuck them

NATHAN N. 
Évaluation :
4

Other than not having a large storage unit I was forced to get two small units. No problems st all.

MICHELLE W. 
Évaluation :
5

This location has a large number of trucks and other equipment. They also keep everything in excellent condition.

BRUCE M. 
Évaluation :
3

I did not like the pipe that went around the dock. it created a lot of extra work, and effort.

PAUL V.  |  Premières impressions 
Évaluation :
5

My only trouble was with reservation...when they couldn't find the size truck I ordered they automatically gave me one of a smaller size. I wasn't aware of smaller size. Need to communicate that better.😁

CANDY MARRIE R. 
Évaluation :
5

Great service and equipment.

Robert D. 
Évaluation :
3

Sales associate was not friendly, the check engine light was on, I was not told that the blankets needed to be folded upon return, charged for a dolly that wasn't used and my car was vandalized in the overnight parking.

JEREMY S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Luis C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROBERT JOSE M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Linda S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TIMOTHY ALEXANDE F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRIAN M. 
Évaluation :
3

Always slow checkout. Never enough people at the register. My truck wasn't listed in the database since it is a medium duty vehicle (Isuzu NPR) it was hard for the employee to figure out what to do.

PAUL L. 
Évaluation :
3

I do not like how you advertise a daily rate without listing the additional rate of extra charges. Yes I can rent a truck for two days at only 40 bucks a day, but you forget to add that a you pay per mile a buck. Which if you make multiple trips like twenty miles will add an extra 100 bucks to the bill. Don't forget the trip fees the dolly fees taxes and extras. Why not just pay movers to pack your shot for you, haul it and unpack it.... It's cheaper. Think of the savings. No you guys do not include anything and Nicole and find poor people. I also ended up handing over a hundred extra bucks I didn't have to spare on my low income household so I had to borrow cash. You idiots have a good still on my bank account and haven't corrected the amount which was adjusted for the borrower cash. No I will never recommend uhaul Ever...

Kelly C. 
Évaluation :
5

Just a quick mop out was needed because the trailer was just returned dirty. The staff was great and very responsive. I am grateful for the very complete steps taken ensure safety.

Timothy S. 
Évaluation :
2

Quit nickel and diming customers. Stop changing pick up location when another location is reserved. Make sure your website is working and location can be found. I will never use uhaul again.

SALLY J. 
Évaluation :
5

It's a good place for retal

BART B. 
Évaluation :
4

Explain the rental process, and cost more in depth.

DANELLE MARIE S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

FRANCISCA G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

mitchel C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MELANIE A M. 
Évaluation :
3

Inaccurate fuel level printout, need a representative and rentor agree on fuel level before driving vehicle. Happened to my friend at this dealer as well, could be a fuel level scam.

James C. 
Évaluation :
4

Everyone at this location was very friendly and efficient. Pick up and drop off were both quick and easy. The van was clean and in really nice condition.

Victoria N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dzmitry S. 
Évaluation :
3

Check the truck's and make sure that they are safe to drive. I rented a truck and it was unsafe to drive. I had to return it and get another one. The second truck was good. And the staff were very nice and helpful.

OZELL O. 
Évaluation :
4

When I was dropping off the truck the person who was is there to inspect the truck was not professional the way he talked to me,because I was inside the store to return the truck with out knowing instructiont way to return the truck. So I was not happy for that person was yelling at me for simply i didn't stay in the car.

Wudma A. 
Évaluation :
1

The wait for horrendous even though I changed it to the 24/7 u-pick (they never sent a code or locker number) for my husband AND they made him get the 48 $insurance even though I had already filled all of it out and denied it.

Anh L. 
Évaluation :
5

Christopher was amazing and very helpful!!! I loved his energy and how knowledgeable he was.

ANGELA M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Siriki K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cathy T. 
Évaluation :
5

Very quick, lots of trailers to rent

Gregory S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Benjamin M. 
Évaluation :
5

Used online check-in for pickup, did take a little while to process. Ended up having to go inside to pick up the key anyway. Not positive how secure sending a picture of my drivers license over the internet is?

Steven C. 
Évaluation :
5

Customer service was exemplary. Parking area is kind of a mess and a little confusing.

Ronald D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Thomas S.  |  Expérience générale 
Évaluation :
5

I felt safe leaving my car there with the cameras and lights. The van was very clean and performed well. Perfect for my needs.

FRANK W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

O'KEITH M. 
Évaluation :
5

GOOD SERVICE. Thanks

YAPO S. 
Évaluation :
4

Too long of waiting

WILLIAM S. 
Évaluation :
2

I had originally reserved a one-way truck 15 ft. The first place said they didn't have one available due to the hatch being broken so they sent me up the road 5 miles to another location. The second place didn't have a one-way truck either. I asked if I could get a discount if I brought the truck back which the manager agreed to. While this was okay, the inside of the truck was pretty dirty and I had to take a 20 ft. truck after requesting a 10 footer. Not sure why this wasn't possible when there were plenty of 10ft trucks there in the lot. Overall, it was chaotic and cost me more money since i had to to pay for gas to return the truck (70 miles one way). It also created a very long day which could have been avoided if I didn't have to return the truck and drive back.

Vincent E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRIAN A. 
Évaluation :
3

Okay service overall, could have been better.

Shreekar R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marlon P.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Seth K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RONNY R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRANDON K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KRISTIN F. 
Évaluation :
4

The ONLINE pickup and after hours drop off process is very cumbersome and hard to use. It is confusing and often not clear how you are supposed to fill out the form. And takes WAY too long. The online process needs to be shortened, and uncluttered for quicker easier use. Its doable, just not quick. Especially after a long haul, or busy day moving. This is coming from someone who uses and lives with tech daily. Merci.

Steven T. 
Évaluation :
3

Mobile and after hours return app doesn't work

GERARD C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Thomas J. 
Évaluation :
5

Great service from Philip, who helped me move my reservation from another location. Much appreciated.

DAVID J. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JEROD G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MONIQUE B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Isaac T. 
Évaluation :
2

I liked how easy it was to rent a unit online, but the instructions as to how to get in weren't very clear and the place smelled like urine and some other chemical. I couldn't leave my stuff there for fear of that stuff getting into my things, especially the smell.

Michelle V.  |  Online Move In 
Évaluation :
1

Service was as slow as posible, took almost 45 mins to rent a trailer, and the stuff did not even bother to apologize for the inconvenience. Now a days with COVID service should be fast specially Indoors. Thanks

WILLIAM O'GORMAN C. 
Évaluation :
1

Give lenience to those who are only 3-5 minutes late. No customer connection what so ever. They'd rather do as little as possible, rather than go above and beyond. Dissatisfied with this location

Ioana K. 
Évaluation :
5

Staff was very helpful and helped my get a second unit when the first was too small

noelle a.  |  Online Move In 
Évaluation :
3

Not sure where to left return equipment after hours when the return line was completely full

IAN N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Muriele R.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Debbie K.  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Renato R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAMIAN H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Luis D. 
Évaluation :
5

Jade and Phillip went above and beyond to help solve our problems.

Dave I.  |  Expérience générale 
Évaluation :
2

Truck had fair size water damage to my clients belongings. Roof and side seams leaked. Waiting on clients decision on whether or not to pursue this issue. Your return man was made aware and saw the water on the upper deck and side walks.

Kenneth B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MATT K. 
Évaluation :
2

Phillip implied that I was attempting to steal the rental van. I won't give this location my business and I will recommend that others don't either

JAMES S. 
Évaluation :
4

Have more than one cashier available on a a Saturday. I waited s little longer than I wanted, but service was friendly.

Monique G. 
Évaluation :
4

It would have been nice if the gentleman who brought the cart out would have loaded it in my pickup...I guess you can't do that when your eating pizza...

WADE H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PAKIZA M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

FRANCISCO T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAVID L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ASHWIN A. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JENNAHREDEL B.  |  Expérience générale 
Évaluation :
5

Very easy process from reservation to turn in. I am hooked on the Lynnwood location I used. Thanks

Gary W. 
Évaluation :
5

Great staff.

Michelle D.  |  Expérience générale 
Évaluation :
5

The Lynnwood location (14429 Hwy 99) was awesome! This place is clean, carts are in good condition and access to the facility was convenient. The best experience I ever had with storage places.

Kertulilli S.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LAC VAN N. 
Évaluation :
5

Store people were great. So was the reservation people. Great job.

RICHARD KELVIN S. 
Évaluation :
5

Amazing customer service, they even made my son smile.

Artem M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jason C.  |  Premières impressions 
Évaluation :
5

I have always found the staff ti be friendly, helpful Nd accommodating. I would business. recommend this buisness.

MOLLIE (MARY) K.  |  Premières impressions 
Évaluation :
5

The owner is super friendly and always very helpful. Recommended!

Vija G.  |  Expérience générale 
Évaluation :
5

We had a wonderful experience using us this facility. The staff was always nice and helpful, the facility was also very clean and tidy, and the layout made loading and unloading super easy!

Savannah L.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michelle D.  |  Premières impressions 
Évaluation :
5

Matt was very polite and helpful. My situation was complicated and he resolved it quickly and effectively.

William Harper W.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

james j.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JASON B.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Kevin K.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Scott S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ashley B.  |  Expérience générale 
Évaluation :
1

rude customer service long waits not fun

JACQUELINE M.  |  Expérience générale 
Évaluation :
1

I booked a large storage space online and confirmed it with the Uhall corporate office. However, when I arrived at the facility, They not only did not have my reservation, they didn't even have any large storage spaces available. The counter rep was rude and did not offer any help. As a result, I was forced to get a small space to unload my current truck, but was unable to continue my move. I was then forced to get a space as Public Storage, and in effect had to have two storage facilities for 2 months. Terrible coordination with the Uhall corporate reservation system and poor customer service. I will never use Uhall again as Public Storage was cheaper and more professional

William Y.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

rachel f.  |  Expérience générale 
Évaluation :
4

Access should be 24 hours; not after I've been a customer for a long period of time. I was granted access right before 10pm and then locked out afterwards.. quite problematic Owner helped me back trailer in and was very helpful.

Steve B.  |  Premières impressions 
Évaluation :
1

We drove in a Uhaul truck for 9 hours for this move. As time was getting tight, we called the office to understand how we could get into our unit If we arrived after hours. We were told that they couldn't help us and that we needed to go online. We skipped all other stops and arrived at 4:57 - three minutes before the office closed. As I walked in the office manager told one Employees to lock the door before anyone else came in. Then he proceeded to tell me that he could not help me and that I needed so go online. I stood in front of the man and stumbled through the online experience. I received my access code and went outdoors to the keypad. The code did not work. I went back to the office and knocked on the door. I told the manager that the code wasn't working. He told me that there was nothing he could do and that rather than using my security code, I could just wait until one of the others moving in opened the door. He said that without the security code at the front door, and alarm would go off when I opened our unit, but to just ignore that - it would go off in 10 seconds. The only person at this location who helped was Jade. After the day manager left, she came out and helped us with the security code and gave us their cell number for text questions. I have security concerns about this location. Your office manager is a very poor representation of the company. He is a deterrent and I would warn people to use one of the many other storage options in the area.

Leah S.  |  Online Move In 
Évaluation :
5

Everyone had a mask on, felt safe, hand carts super helpful

Colleen W.  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Yolanda C.  |  Expérience générale 
Évaluation :
5

Great job, keep it up.

Patience L.  |  Expérience générale 
Évaluation :
4

I would like to thank the staff for always being attentive. Always friendly and helpful. My experience has been great and I will recommend to anyone.

Brenda L.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gerald B.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jarrett R.  |  Expérience générale 
Évaluation :
5

Matt and his team do an amazing job. He looked out for me and went above and beyond. Great team!!!!

John B.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Edward H.  |  Expérience générale 
Évaluation :
5

Matt Sun is doing a great job.

Stephen S.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Eunice U.  |  Expérience générale 
Évaluation :
5

The emergency alarm went off every time we were there, over the past 4 years. Sometimes it would go off twice if there for an hour or so. Very irritating. Great place otherwise.

LYNNETTE D.  |  Expérience générale 
Évaluation :
1

To rent the truck I was required to provide another contact. Ridiculous Then my confirmed reservation for a 10x10 unit was not available. Staff was rude and said reservations mean nothing. I was forced to settle for a small unit. Terrible service

William Y.  |  Premières impressions 
Évaluation :
5

Thank you U-Haul Team. I needed to relocate while this pandemic is going on. Your services made this possible. Safety and security were my top priority. Respectfully submitted; Michael Smith

Michael S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kitt P.  |  Expérience générale 
Évaluation :
2

We were helped by a manager at the facility. He was very helpful but we ran into problems with a unit that was locked that shouldn't be. He said he would give us a month free because of the Hassle. But at the end of our visit I realized that he didn't know what he was doing ( not to mention also on prescription drugs because of a surgery and at work...). He could not finish our transition that day for some reason and said that I would get a call the next day to finish the transaction and it will be all set. I never got a call. I have a busy schedule so this is not something that is top of my priority. He said he would get it fixed for me and yet he never did. A week passed and I didn't get a call so when I had time I would call into the store but no one would ever pick up. My boyfriend tried calling as well and would be sent to an external number. We then received late fee because we didn't pay our bill but that wasn't our fault. The only reason we got this issue solved was because we drove all the way back to the uhaul store and talked with the guy who was supposed to fix this issue weeks ago! This was the worst customer service I have ever experience. First off, your employees should not be working if they are on medication and supposed to be home recovering. He probably messed this whole situation up because he wasn't thinking straight. This has been a very poor experience. I am upset that I could not even get ahold of a single employee who works at this location on the phone, I had to drive all the way back when I was told I wouldn't have to and it would be worked out. I am very very disappointed and do not see myself recommending this location to anyone I know. I have never had this bad of customer service at any other uhaul location.

Robbiann B.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gerald B.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Willis S.  |  Expérience générale 
Évaluation :
5

Thank you all what a friendly staff and very well put together storage.

BREANNA M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marilyn M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert & Fides T.  |  Expérience générale 
Évaluation :
3

The staff really needs to be trained on customer service

taylor w.  |  Premières impressions 
Évaluation :
4

The only issue I had was a rat trap literally falling on me when I opened my unit. That was gross and very unsafe!

KARIN F.  |  Expérience générale 
Évaluation :
1

The only place to access a ramp is always blocked by signs and advertising trailer making it near to impossible to back a trailer in. The storage and return vehicles constantly blocks access to ramps especially low ramps convenient for trailers.the back entrance is always blocked by a truck preventing you from coming in from the other side which would make it somewhat easier to back trailer in. When you do get backed in return trucks constantly block your egress and it is difficult to get an employee to move them. When a load was getting away from me on a truck an employee refused to help and let my load fall over then refused to give be me a hand righting it. Another person at the loading dock actually helped me. Staff was constenty dismissive and slow. There is not enough staff for work load. A couple times homeless in facility asking for access to the bathroom. Definitely not impressed with the lack of customer service especially for the exorbitant rates charged.

John B.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Andrea F.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

STEPHEN E.  |  Expérience générale 
Évaluation :
4

I love the seats while driving. It made the long ride comfortable and tolerable . Thank u

Krystal W.  |  Expérience générale 
Évaluation :
5

Phillip and team were great! Thank you.

Edward E.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Alfy C.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Hawar Z.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

maryanne m.  |  Expérience générale 
Évaluation :
5

I was very happy with my experience. The gentleman who helped me rent the storage was very helpful and answered all of my questions. The storage unit was clean, and I appreciated being able to use the pushcarts provided to move my things.

Natalie S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Aphectia T.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rosa M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

catherine r.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Keturah F.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ALLISON B.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Becki A.  |  Expérience générale 
Évaluation :
4

Facility was clean and well maintained. The employees here helpful and friendly.

Christina L.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Josh L.  |  Expérience générale 
Évaluation :
1

Customer service is non existent. Staff is/are very rude and racist.

Josephine S.  |  Expérience générale 
Évaluation :
4

will use again for sure

Daniel C.  |  Expérience générale 
Évaluation :
1

You can never get a place to load, you park your uhaul trucks in the loading area. Your staff is rude and you are unable to manage direct payments. I would not recommend this self storage..

JANET M.  |  Expérience générale 
Évaluation :
3

Having to earn the trust over the first several months, as stated by the friendly staff, to gain the "priviledge" of 24hr access (as advertised, ironically) was a testament of the #U-Haul corporations lack of belief in the herd values of the community. I'm a swing shift employee and found it rather irritating that, due to #U-Haul and their view of this community, I have to earn 24hr access, on an unknown scale of trust. The rates are... OK at best. The employee I dealt with was a very good person and helpful. *They will treat the space as if 12' in ceiling height is useable space.. just saying.

Jonathon P.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kelli R.  |  Expérience générale 
Évaluation :
5

Chris is cool

Emma D.  |  Expérience générale 
Évaluation :
3

The Facility staff was very nice. I do not recommend services such as this. However the average rating is primarily due to a poor experience with a central service center pushy attendant that would not allow for my prior knowledge of this U haul facility but instead trying to force a process hat was not helpful to me.

Alfy C.  |  Premières impressions 
Évaluation :
5

Facility was well managed. Didn't have any issues at all and staff was always friendly and helpful.

LEILANI M.  |  Expérience générale 
Évaluation :
5

The staff were great! The place was always spotless!

Jannell M.  |  Expérience générale 
Évaluation :
4

Everything was top notch! only problem I encounter was the exact time of return of the Truck. I rushed it in by 6:30 and found out it was 7pm when I left the lot the clock started so I was stressed.

JENNIFER D.  |  Premières impressions 
Évaluation :
5

Is great place to keep your stuff I will recommend my friends

Rosa M.  |  Premières impressions 
Évaluation :
4

I would have liked it more if it were open longer at least one or two nights out of the week.

Karena K.  |  Expérience générale 
Évaluation :
5

Desk clerk was wonderful, very helpful and friendly!

Christina T.  |  Premières impressions 
Évaluation :
5

This was the first time I have had the pleasure of taking the offer from u- hauls use their equipment and rent a storage unit. It was the best thing I ever had done. So easy and the staff was off the.

Wiliam L.  |  Expérience générale 
Évaluation :
4

Every time I have tried to call the facility to speak with someone re: questions I may have, no one answers the phone there on site. I have tried and tried.

vicki f.  |  Expérience générale 
Évaluation :
5

I have to say that the staff here is among the most helpful, professional and friendly among ANY business I've ever dealt with. Everyone here deserves a raise, in my opinion.

Michael C.  |  Expérience générale 
Évaluation :
5

Thank you....

Doug S.  |  Expérience générale 
Évaluation :
5

Love the place!

Mariflor O.  |  Expérience générale 
Évaluation :
5

As compared to the facility in Sacramento where we started, this place is wonderful! The building is clean & well-equipped. The staff couldn't have been more helpful and we appreciate their service.

Bruce C.  |  Premières impressions 
Évaluation :
5

Always smelled clean and very secure.

JENNIFER D.  |  Expérience générale 
Évaluation :
4

Well done again, U-Haul! I have rented storage space here twice in the past 10 years and each time the service has been superior. Yea, team!

mary ann j.  |  Premières impressions 
Évaluation :
4

The 2 staff that I encountered were very patient, friendly, and helpful. Only complaint would be the location.

Tracy S.  |  Premières impressions 
Évaluation :
4

Very nice and helpful

Brenda L.  |  Premières impressions 
Évaluation :
5

Excellent service highly recommended

donald c.  |  Premières impressions 
Évaluation :
5

Everything was excellent especially the staff I would highly recommend and use again.

donald c.  |  Expérience générale 
Évaluation :
5

Michael was very helpful guiding me through the paperwork process and providing me with the essentials I needed. Friendly staff, clean facility, reasonable price.

SUE ANN M.  |  Premières impressions 
Évaluation :
2

Poor customer service! Would not recommend this location to anyone

Shuguang P.  |  Expérience générale 
Évaluation :
1

Loading dock a joke only 6 spots and employees park there. Staff not very friendly made me feel dumb with questions I had. Not convenient. Online storage space said street level. Wasted 145 $...

Breanna D.  |  Expérience générale 
Évaluation :
5

The lynwood washington storage make me feel very safe and secure. The staff are very friendly and helpful and very professional. I recommend them every time I can, and will continue to do so.

Eleanor C.  |  Premières impressions 
Évaluation :
5

👍 great people there to give you service and friendly folks !

Wiliam L.  |  Premières impressions 
Évaluation :
4

My reservations experience on the phone with Raul was awesome. When I got to the store, the number of the unit rented was not the one marked in the map and I had to figure that out. Not good CS

Diane G.  |  Premières impressions 
Évaluation :
5

Excellent experience. All the staff we interacted with were helpful and professional.

Rich R.  |  Premières impressions 
Évaluation :
5

when I really needed a place for my deceased mothers things. U Haul was the place. Merci

Barbara L.  |  Expérience générale 
Évaluation :
3

ONE OF THE EMPLOYEES HAS MANNERS TO TALK TO CUSTOMERS. AND DO NOT HAVE SUFFICIENT PARKING

BENITO E.  |  Expérience générale 
Évaluation :
1

Do not even deserve a one star many problems has happened. But yet I still recommend people to go there staff is poorly as well but by been sarcastically nice is doesn't help Treating me like stupid.

Kevin P.  |  Premières impressions 
Évaluation :
1

Loading and unloading zone is a joke. 6 spots to unload with 4 levels of storage. Only 3 small carts available to move items through. Overall canceling the storage. Very dissatisfied

Breanna D.  |  Premières impressions 
Évaluation :
5

I still need a receipt of cancellation of my storage to assure that I won't be billed beyond my days of use. Thank you. sealady76@gmail.com

Barbara S.  |  Expérience générale 
Évaluation :
3

My two complaints are that the rent went up more often than I liked, and you could not reach the local location via phone. It always forwarded to a national call center

BRIAN S.  |  Expérience générale 
Évaluation :
4

The location was busy but the staff did their best to help everyone in a timely manner. They were also helpful with accommodating our need for a larger storage unit than planned. Thanks!!

Angela D.  |  Premières impressions 
Évaluation :
5

All staff were friendly and helpful.

Barbara S.  |  Premières impressions 
Évaluation :
1

I reserved a ground floor storage unit because I walk with a cane and needed a ground floor unit. When I moved in the unit I reserved was not available and they put me in a 3rd floor unit.

Birna R.  |  Premières impressions 
Évaluation :
4

Besides the crowded parking everything else worked out fine.

James D.  |  Expérience générale 
Évaluation :
5

Good people exellent service

Edmundo G.  |  Premières impressions 
Évaluation :
5

The staff was very accommodating and quick to attend to customer’s needs.

James D.  |  Premières impressions 
Évaluation :
1

Rude unprofessional staff

Heaven O.  |  Expérience générale 
Évaluation :
5

The staff there is excellent, with as busy as they were every time I was there they were courteous, kind and professional even under pressure. I can't thank them enough for their professionalism.

Charlene B.  |  Expérience générale 
Évaluation :
5

Absolutely a great experience with U-Haul of North Lynnwood.

THOMAS P.  |  Expérience générale 
Évaluation :
5

Very convenient, good service

Anita C.  |  Expérience générale 
Évaluation :
5

Found new smaller space nearby, easy to move. Thankyou

Anita C.  |  Premières impressions 
Évaluation :
2

Was charged for two days when i had it two hours. day three of calling to get my money back. total bill was 99$. had truck 2 hours and drove 5 miles total. wont be back.

BLAKE C.  |  Expérience générale 
Évaluation :
5

Professional,informative

Stanley G.  |  Premières impressions 
Évaluation :
1

Horrible service from the start to the finish. Lost my UBox briefly when I first arrived at the location. Ended with finding flea like bugs in my unit so that's pretty cool. No one seems to care

Raechel R.  |  Expérience générale 
Évaluation :
4

The normal access hours for storage could be longer inline with other facilities. 10pm normally. The alarm that sounds throughout facility periodically is downright dangerous. Affects my Tinnitus.

Sean L.  |  Expérience générale 
Évaluation :
4

The staff was always helpful and friendly.

Kevin B.  |  Expérience générale 
Évaluation :
5

Facility is great staff is great and very helpful...

DAVID C.  |  Expérience générale 
Évaluation :
4

Easy to pay from a distance but hard to contact managers/staff and phone numbers always get rerouted to customer service center off site. Hard to get a call back. Otherwise staff is friendly/helpful.

Jesse J.  |  Expérience générale 
Évaluation :
1

When someone makes a reservation there should be what that customer reserved when they come in. Generally people don't reserve a large storage unit to come in and find that they can be given 4 small u

Christopher L.  |  Premières impressions 
Évaluation :
1

Poor unprofessional & didn’t know what was going on w/ the units on property Rented 2 units that were already rented to someone else very time consuming for not only me but others with me helping

Nicole P.  |  Premières impressions 
Évaluation :
4

Everybody there was very friendly and helpful but wish there was more customer parking

Steve h.  |  Expérience générale 
Évaluation :
5

Staff was always ready to help and meet all oor needs big or small.

MICHAEL L.  |  Expérience générale 
Évaluation :
5

The gentleman had a colorful personality. He was very knowledgeable of your services.

Latera O.  |  Premières impressions 
Évaluation :
4

The hours could be a little longer

Seisuke K.  |  Expérience générale 
Évaluation :
5

Great service and location.

David D.  |  Expérience générale 
Évaluation :
5

My experience was good and the folks here were friendly and helpful...

Patrick D.  |  Expérience générale 
Évaluation :
5

The employees are very professional, and all areas very clean. The carts are very helpful. The only thing I think needs improvement is they need more parking spaces.

JENNIFER M.  |  Expérience générale 
Évaluation :
5

Nation wide uhaul is a finely tuned machine for a pleasurable moving experience

James S.  |  Expérience générale 
Évaluation :
3

facility very nice, people are friendly, there are disconnects that exist that need worked out..

Brady B.  |  Premières impressions 
Évaluation :
5

Le personnel était amical et serviable.

Donna R.  |  Premières impressions 
Évaluation :
5

Great and friendly service

georgianna v.  |  Premières impressions 
Évaluation :
4

The wiper blades were horrible and the heater fan made a shrieking loud noise. Wiper blade should always be replaced. Not to do so is a dereliction. Mid-winter they should be inspected. Safety First.

Terry M.  |  Expérience générale 
Évaluation :
1

Locked out of my storage unit twice. Manager will not return calls and they will force you into purchasing things.

LYDIA F.  |  Expérience générale 
Évaluation :
5

The gentleman that helped us was very polite, and helpful.

LUKE L.  |  Premières impressions 
Évaluation :
1

Justin Ulrich was very professional but the day before that Christopher Guatemala was very rude to me and my wife and slammed your door into me because I was trying to hear his conversation about me

Rickie P.  |  Expérience générale 
Évaluation :
5

My family and I use U-Haul often, and are always satisfied. The staff are great, and their customer service skills are excellent. We are very happy with U-haul.

Willie G.  |  Expérience générale 
Évaluation :
5

Seemed to be an issue with the card reader. Had to slide card in opposite direction than stated on reader. Sometimes had to slide card a couple times for access.

Danial J.  |  Expérience générale 
Évaluation :
5

The facility owner and staff were friendly, knowledgeable and very helpful. The building was very clean and well maintained. I look forward to future business here.

Jeremy N.  |  Premières impressions 
Évaluation :
5

.

Kelly L.  |  Expérience générale 
Évaluation :
1

The facility charged me a fee when I have never even been to the facility could not reach a customer service rep to fix the situation

Amanda T.  |  Expérience générale 
Évaluation :
5

Great facility! Very clean and well maintained. Very friendly and helpful staff. Well, one of them is somewhat unpleasant, but the rest are great.

Gene L.  |  Expérience générale 
Évaluation :
5

Excellent service à la clientèle.

Manuel A.  |  Expérience générale 
Évaluation :
5

I was very pleased with facilities

lacey k.  |  Expérience générale 
Évaluation :
5

👍

Brandon R.  |  Premières impressions 
Évaluation :
5

I moved out due to price only. The price increases were too much, plus I did not need such a large storage space. The staff were excellent, very friendly towards me and the area kept super clean.

David G.  |  Expérience générale 
Évaluation :
4

Later evening hours would've been nice.

Patricia E.  |  Expérience générale 
Évaluation :
5

I have used UHaul many times for long and short haul. Never have used your storage before. Your staff yesterday was very competent and pleasant and professional.Trailer door latch needed adjusting.

Terry M.  |  Réservation 
Évaluation :
4

Great and convenient storage, office could use one more counter worker as there are usually more customers than staff. Otherwise very good facility. Cory C.

Cori P.  |  Expérience générale 
Évaluation :
1

It was too close to closing so they said too late to come in. I am going elsewhere. One place is cheaper although further but they really want my business and I'll get a month free. Good luck to you.

hector s.  |  Réservation 
Évaluation :
4

For our final month we paid a full month and moved a week later. After paying tens of thousands of $$ over the past year(3 big units, 2 xcountry trucks) it would have been nice to have been prorated.

Edward K.  |  Expérience générale 
Évaluation :
5

Very prompt and helpful

JACOB D.  |  Réservation 
Évaluation :
5

...

Loretta O.  |  Expérience générale 
Évaluation :
5

Place was great.

Richard W.  |  Expérience générale 
Évaluation :
4

Aside from 1 employee who was a complete jerk everyone else had gone above and beyond for service and understanding. Would have done 5* if it wasnt for that one employee

dominique J.  |  Expérience générale 
Évaluation :
5

This storage facility is very clean and the staff is helpful and accommodating. It has an ample supply of carts and hand trucks to assist you with your storage needs Including restrooms on each floor

MELVYN P.  |  Réservation 
Évaluation :
5

It was a pleasure storing my items here. They always felt safely secured.

MISTY h.  |  Expérience générale 
Évaluation :
5

Very secure and clean. thank you

Joseph P.  |  Expérience générale 
Évaluation :
5

Quick service

Shantelle D.  |  Expérience générale 
Évaluation :
5

I had a wonderful experience working with the Lynnwood U-Haul. The location was always clean, and the staff was friendly every time I interacted with them.

ISAIAH G.  |  Expérience générale 
Évaluation :
1

I ended up canceling my reservation at Uhaul Because i received a call stating I would have to pickup truck in Mt Vernon. Completely unacceptable. I went with Penske! They were 5 star all the way.

DESIREE W.  |  Expérience générale 
Évaluation :
5

It well exceeded my expectation and was much better that other storage facilities that I had seen. Very excellent service and helpful staffs.

Saied H.  |  Expérience générale 
Évaluation :
4

Was a little rocky at first with the billings but put it on auto pay and it went great..thanks!!

GREGORY H.  |  Expérience générale 
Évaluation :
3

Was told no storage unit when tried to call to cancel

Debra T.  |  Réservation 
Évaluation :
5

One of the best, most well maintained locations I've seen!

Rina C.  |  Expérience générale 
Évaluation :
4

S.O.

Glenwood J.  |  Réservation 
Évaluation :
4

The two individuals who assisted me with checking in and getting set up with my storage unit were prompt, kind, and efficient.

Christina L.  |  Réservation 
Évaluation :
5

Nice and clean,Great Customer Service

rebina e.  |  Expérience générale 
Évaluation :
1

Poor customer service, no one has any idea what's going on, so many different answers from different people. Took 4 days to get my U box delivered from the Everett location. Waste of my time

Raechel R.  |  Expérience générale 
Évaluation :
5

The staff id friendly helpful and knowledgeable. The facility is clean and well lit and well maintained. I highly recommend this facility!

Eileen V.  |  Expérience générale 
Évaluation :
4

Nice, neat and clean!

Patricia G.  |  Expérience générale 
Évaluation :
5

Very convenient, nice people.

diane Y.  |  Réservation 
Évaluation :
5

U-Haul is the most accessible & secure storage facility I have experienced. Thank you for your wonderful local facility here in Lynnwood . . .

Craig K.  |  Expérience générale 
Évaluation :
5

Like it

WILLIAM C.  |  Expérience générale 
Évaluation :
4

Access hours were the only inconvenience. Customer service was fantastic, employees very personable and helpful. I hope they're making a good living wage.

Amethyst F.  |  Expérience générale 
Évaluation :
4

We rented 4 units all tol. 2 in N Lynnwood & 2 more in Smokey Point. All 4 units were clean and well maintained. We also rented 3 large trucks and 1 trailer. Our move was from Yakima, to Marysville.

JOE L.  |  Expérience générale 
Évaluation :
3

Everything was good until the move out. The elevator stopped working and we were told we couldn't use the stairs. My movers were flexible and didn't charge me extra for this, but it was frustrating.

Nia C.  |  Expérience générale 
Évaluation :
4

The access hours are limited which is difficult. My other storage that I still have with public storage stays open hours later.

TRAVIS W.  |  Expérience générale 
Évaluation :
1

I found the staff here to be rude at almost every interaction along with most of the staff not very knowledgeable. Last thing to note is it seemed like I always had to go out and track down employees

STEPHEN D.  |  Expérience générale 
Évaluation :
5

Thank you for the call when I accidentally left my unit unlocked!

Gregory D.  |  Expérience générale 
Évaluation :
5

This uhaul is the best one around, I've used them for moving trucks and vans, and have used self storage a few times. They are very helpful, and sometimes give little discounts (late move out etc)

Weston R.  |  Expérience générale 
Évaluation :
1

Most unprofessional and rude place that i have ever dealt with. Decided to treat my husband like crap as well as me. My aunt who was helping us move out fell and dislocated shoulder on unmarked curb.

dillon j.  |  Expérience générale 
Évaluation :
5

Stored items for 8 years. Glad that bill is finally gone! Staff is always friendly and helpful. Will be back for all future needs!

JENNIFER C.  |  Expérience générale 
Non reviews have been submitted for this location.

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