Customer Reviews for U-Haul Storage of Palatine

27 évaluations

509 W Colfax St   Palatine, IL 60067

(847) 358-2466

Heures d'ouverture de l'établissement

  • Lun au dim : 24 heures

Services dans cet établissement :

Pour nous contacter

(847) 358-2466

509 W Colfax St
Palatine, IL 60067

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun au dim : 24 heures
  • Entreposage de bateau
  • Entreposage de VR
  • Entreposage de véhicules

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
3

Facility is too small, cars parked near gate, impossible to get a 26 foot truck inside. And not possible to get 26 foot truck up the roll up door. Could not use. Went to Public Storage instead, this facility fit our needs.

Cheri V.  |  Premières impressions 
Évaluation :
2

When I wanted to let the office know that I was moving out, no one answered the phone. Finally I was transferred by the phone system to a call center. I tried again to reach someone in the office to let them know I had moved out. I tried 4 times over a two day span. Finally, on the last attempt, someone answered. Will not recommend this facility. The only positive is that it is gated.

RUTH A M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stephanie L.  |  Expérience générale 
Évaluation :
3

Bottom seal under door was completely broken. It rained inside the unit. There were leaves, spider webs and water puddle inside unit. The office staff was very friendly and helpful!

mary d.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stephanie L.  |  Premières impressions 
Évaluation :
4

Only confusion was speaking with 3 different people on different days who told me slightly different information. In the end, it wasn't a big deal however, I still haven't received my gate clicker which I will have to go and get sometime when Covid restrictions lessen.

Michael L.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lisa F.  |  Online Move In 
Évaluation :
4

Le client n'a pas laissé de commentaire.

DOMINICK M.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Frank L.  |  Expérience générale 
Évaluation :
5

Good people that had a sense of humor. Fun to deal with.

Mike O.  |  Premières impressions 
Évaluation :
4

I had some of my stuff get water on it from being on the ground, which is the reason I moved out. I realized that my stuff will be stored long-term and needs An indoor temp controllEd space.

christina p.  |  Expérience générale 
Évaluation :
5

Friendly and helpful service made this very easy.

Barbara W.  |  Expérience générale 
Évaluation :
5

Great facility and really helpful people.

Thomas V.  |  Online Move In 
Évaluation :
5

Better than expected. Awesome service

Evtim C.  |  Premières impressions 
Évaluation :
3

It’s clean, spacious, in a nice area!

Kari A.  |  Premières impressions 
Évaluation :
5

Your staff,dan,is an excellent example of your company. He was extremely patient and courteous. His efforts are greatly appreciated

O`DONNELL & ASSOC. LTD O.  |  Expérience générale 
Évaluation :
5

A pleasure to do business with.

Gerard M.  |  Expérience générale 
Évaluation :
5

We had a great experience with U-Haul and Dan Rynne was very helpful and professional!

Mary Kim H.  |  Expérience générale 
Évaluation :
5

Highly recommend

Mark W.  |  Expérience générale 
Évaluation :
5

Joe and Dennis were absolutely terrific. They went out of their way to help. After much confusion with U-Hauls Customer Service Center, these gentlemen helped clarify the procedure & made the day.

Mark W.  |  Premières impressions 
Évaluation :
5

It was great that everything went smoothly at the storage facility. I was informed via email, regarding access code, unit number, and signed up for everything online. No problems. Good job!

Linda I.  |  Premières impressions 
Évaluation :
5

great place and fast setup

bruce b.  |  Premières impressions 
Évaluation :
1

U-Haul purchased the facility and did not advise patrons of the change in ownership. The first thing I knew I received a late charge notice because I mailed the payment to the old owner address.

EXECUTIVE TECHNOLOGIES CORP. E.  |  Expérience générale 
Évaluation :
5

Employees were extremely helpful and caring ! Pleasure doing business with your company.

Angela G.  |  Réservation 
Évaluation :
5

The manager was outstanding.

TIM S.  |  Expérience générale 
Évaluation :
5

Dan took great care of us with respect to self storage rental. The facility had a nice gate and adequately sized parking space for our vehicle. The storage unit was clean and worked well for us.

Robert K.  |  Expérience générale 
Évaluation :
5

Very easy to deal with

BECHTOLD INSURANCE AGENCY B.  |  Expérience générale 
Non reviews have been submitted for this location.

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