Andrew was especially helpful 😊
Vicki B. | Expérience générale
Customer Reviews for U-Haul Storage of Rock River
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U-Haul Truck Share 24/7© Location
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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I have never received a bill, or an invoice, and I have often been charged late fees. I have brought this to the attention of the office staff, who have been rude and difficult, particularly the manager. What is so hard about sending me a bill, so I can pay on time?
DIANE P. | Premières impressionsTHEY HAVE BEEN SUCH WONDERFUL AND HELPFUL PEOPLE THAT I RECOMMEND UHAUL TO ANYONE THAT MAY NEED IT!!!!! AND I THANK EVERYONE FOR ALL THE GREAT YEARS OF SERVICE TO ME AND MY FAMILY!!!!! THANK YOU!!!!!
JUANDIEGO R. | Expérience généraleI actually had 4 storage units at end of my experience. As I needed more storage from moving to a large home into an apt. Kevin and Jennifer have bent over backwards to accommodate me. Being tough times, during my personal situation of sev deaths since 2015...sev family members, husband, 2 cats and 2 friends. I now combined sev units and gave up 2 so someone else was able to be able to store personal items. So glad I went to this facilify. Kevin and Jennifer are the BEST! Joanne
Joanne C. | Expérience généraleBecky was AMAZING! HEATHER & bruce & kevin took care of EVERYTHING! PERFECT
Twyla C. | Premières impressionsThe girl I talked to in the phone was awesome.
Michelle S. | Premières impressionsI go to UHaul because you can depend and trust them. However not able to sign contract from phone. Dint know how.
Joanne C. | Premières impressionsThe woman I spoke with and set up account with was very knowledgeable and extremely helpful and kind. I am hoping to get her when I rent in the fall for the car storage. Merci.
DAVID K. | Expérience généraleJennifer& Kevin are very welcoming. The both of them take time to explain, without rushing the process. The both of them have superb customer service skills. I had no question unanswered. These 2 are who really made the difference in my U-haul move experience.
Monica F. | Premières impressions