Évaluations des clients U-Haul Storage of Romeo

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Storage of Romeo

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Michaellouis T. le

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Never got my receipt emailed to me so I know what I was charged??????????????????????????

Steven S. le

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Le client n'a pas laissé de commentaire.

Ronald R. le

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Le client n'a pas laissé de commentaire.

Bretly A. le

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Normally U haul employees are great, but the 2 girls at this location were very snotty and unwilling to do anything to help. They also wanted to rent out a truck that had scratches that were not notated in their notes but wanted the responsibility to fall on to me and my walk through. Very grumpy. unfriendly employees at this location, would not recommend it

Anton F. le

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Le client n'a pas laissé de commentaire.

Donald B. le

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The amount of information and time spent was crazy and very time consuming

Mark K. le

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Will be back in the spring to get on the waiting list. Thank you.

Brad M. le

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Le client n'a pas laissé de commentaire.

Gregory A. le

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Le client n'a pas laissé de commentaire.

Steventhomas S. le

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Le client n'a pas laissé de commentaire.

Joshua T. le

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Le client n'a pas laissé de commentaire.

Patrick C. le

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The person that helped me from U-haul was exceptional!

Brian B. le

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Location manager charged an additional full rental and insurance fee for an after hours drop off. Prior to arriving at the location the regional dispatch manager indicated that particular vehicle was not due until 6AM the next day. So I was surprised to learn that location intended to charge me "double" for an after hours drop off at 10PM long before the 7AM time for the next rental period. In addition, I spoke with the location prior to closing indicating a 10PM drop off and even received a voicemail confirming an after hours drop off was fine and no additional fee would be assessed. I've used Uhaul three times in the past 30 days for over $300 without any issues but will not use the service again and will tell everyone I know not to use that location for any services.

Randal R. le

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Friendly, helpful and knowledgable staff

Glenn M. le

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Le client n'a pas laissé de commentaire.

Tricia C. le

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Le client n'a pas laissé de commentaire.

Diane S. le

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Easy drop off process. Very accommodating. Also rented storage unit here.

John B. le

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Very Professional Run Businesses; Excellent Place To Keep your Motorhome and CARS Safe .!!!

Terry M. le

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Le client n'a pas laissé de commentaire.

Matthew D. le

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Le client n'a pas laissé de commentaire.

Anna M. le

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The ladies were very helpful and professional. Would return again if needed.

Cindy K. le

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Very friendly and informative staff, great experience!

Anthony D. le

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Very satisfied

Patrick M. le

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Keep up the good work.

Robert P. le

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Le client n'a pas laissé de commentaire.

Jamesrichard Z. le

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When I reserved the trailer 1 month prior, I reserved it at the Lake Orion location. 2 days before pickup I got a text saying I had to pick up in Romeo. Was not very happy about this. Nothing against the Romeo facility as it was nice, just further away.

Patrick M. le

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Not anything, need more locations like this.

Craig S. le

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Le client n'a pas laissé de commentaire.

Karenangela P. le

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The phone app for verifying the vehicle condition prior to my rental was not very easy to use or understand. It's also very hard to use on a cell phone on a very sunny day.

Heather D. le

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Le client n'a pas laissé de commentaire.

Joe R. le

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I find it off putting that the rent constantly goes up. It’s outdoor storage why do you keep jacking up the price. The front office is very unprofessional whenever you have to deal with them.

Susan C. le

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Le client n'a pas laissé de commentaire.

Jenniferlynn F. le

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Le client n'a pas laissé de commentaire.

David W. le

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Representative helped unhitch the trailer.

Jeffrey M. le

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All the employees were pleasant and helpful. Keep up the good work!

Richardallen E. le

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Le client n'a pas laissé de commentaire.

VERA S. le

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Always helpful

Scott J. le

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Le client n'a pas laissé de commentaire.

Patricia B. le

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Stephanie and staff were very friendly and helpful, this facility is very clean and well maintained with convenient access hours.

John S. le

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Well kept, secure, clean facility. Staff was courteous and helpful. Would use again.

ULRIKE B. le

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Current staff friendly, clean. No issues

William Y. le

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n/a

Judith G. le

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First time renting a storage unit. All went as expected

Michael A. le

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Stephanie was an absolute pleasure to deal with. She should be considered a true asset to the Uhaul Company. Will rent a unit in the future from her without hesitation!

Kara R. le

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This storage unit was very nice and overall a great experience. Would definitely recommend.

Mark M. le

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Very good facility.

Jason b. le

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Friendly staff

DAVID A. le

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check out exp leaves a lot to be desired

TED C. le

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Worked well for my needs over the years. Convenient location.

David S. le

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I was told that if I came in 3/27 I wouldn’t be charged for another month. In fact my account was noted and the staff still said I was still to be charged. Poor service and delivery. Principle.

Justin D. le

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The only improvement would be to issue brand new gate cards each time as I had to swipe multiple times before the gate would open. My access card seemed to be issued to me as a used one.

JEFF D. le

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I have been a renter at this location for 13 years. The covered spaces were an upgrade but ever since then, service has steadily declined, while there have been constant, ridiculous price increases.

CHARLENE R. le

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questions were not answered or explained. there were terms and conditions that were added afterward that were not explained on the phone proof of homeowners insurance a round lock cash vs credit car

MARGARET S. le

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Good experience. No complaints.

Patrick O. le

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The young lady running the front desk was just a joy to talk to... She was very informative and helped the both of us make our decision to store our things there....

Robert K. le

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Excellent -We have used the storage for a couple years while relocating. No problems or surprises. Well one surprise when we were locked in after hours, but still Excellent.

FRANK B. le

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When trying to contact this facility staff phone calls almost always ended up at U-Haul call center. This made communication with the facility staff poor and frustrating.

MICHELLE K. le

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Prices kept going up was a bit too much.

Suzanne M. le

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I was so greatful that the young lady there helped me. She also showed me how the trailer should be hooked up and how to check brake fluid. The Uhaul that rented the trailer to me never showed me

Scott K. le

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I was extremely satisfied with my experience with uhaul on 31 mile road in Washington twp. Stephanie House went above and beyond getting me transportation at the last minute and was great to work wit

HENRY F. le

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Thank you

Mark K. le

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Best facility in the area. Will be back next year.

Geoffrey Z. le

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Very helpful! Thanks!

BILL D. le

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Every thing i needed

Mark U. le

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Would use again

CINDY D. le

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All of my boxes had mouse droppings in them!

NORMAN M. le

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ok

Annmarie M. le

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Very easy to work with.

Theresa K. le

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I had no problems in changing the date for our scheduled reservation. The person behind the desk when I went in was very professional, knowledgeable and arranged the change in date quickly.

Lorraine S. le

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Friendly and very helpful

Nancy M. le

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Stephanie was always available, kind and ready to help when we needed help.

Jessica F. le

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Very nice facility and helpful staff!

Richard P. le

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Stephanie you went the extra mile for us. Renting a truck that wasn't at your place, but you drove to where the truck was and helped us so much. Thank you

SCOTT H. le

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you got to greedy and over priced a parking spot

MARK A. le

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Before U-Haul purchased, I paid $27 / month. In the years since my rates have nearly tripled with a lesser space. The service, security, and amenities have not changed. U-Haul is too expensive.

DIANNA Y. le

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Very good service!

EUGENE N. le

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Enjoyed our experience with this U-Haul Storage Facility. Stephanie was always helpful.

Joerg H. le

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Paving is in dire need of repair!

Joseph D. le

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Staff was very courteous and the property was clean. I felt my vehicle was always safe there. When the time comes for storage again, i would go there. Priced competitively.

Randall R. le

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the no pro-rating charges on leaving is not a good rule, it puts the customer in a negative spot as far as future business. i do however thank the general mgr. for her help in resolving my issue.

Kent L. le

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Nice place

Dennis A. le

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Store manager was awesome, informative and friendly