Évaluations des clients U-Haul Storage of Swoyersville

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Storage of Swoyersville

Cote générale :

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Michael T. | Premières impressions |
Évaluation :

The unit I rented was to small for my dresser ,headboard, mattress and box spring to store in the 5x5x8 unit. So I had to take the dresser somewhere else which ended up costing me more money in mileage fees on the uhaul truck that I rented! So I'm disappointed in that fact.

Paul B. | Expérience générale |
Évaluation :

Overall an excellent experience.

Lisa P. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

John S. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

stephanie p. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

DAVID H. | Premières impressions |
Évaluation :

I was a little upset with U-Haul in general,because the main number goofed up my free months storage,but Stacy and her staff helped me straighten it all out. Stacy is great to work with,as is the rest of her staff.

Brandon K. | Premières impressions |
Évaluation :

Called last week to confirm both units. When i arrived ,1 of the 15x8 was not available so got downsized. Pretty frustrating because i called week before and didn’t have enough room to store.

Gary F. | Expérience générale |
Évaluation :

Best money ever spent. Security and availability is high on my priority list.

john c. | Premières impressions |
Évaluation :

the only negative was not having a larger truck available

Brbara M. | Premières impressions |
Évaluation :

Although the storage facility itself was clean, the rental unit could have been swept out and spider webs removed.

George H. | Online Move In |
Évaluation :

Le client n'a pas laissé de commentaire.

Brooke S. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Jessica D. | Premières impressions |
Évaluation :

Easy process and helpful staff.

Jennifer K. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Tamera M. | Premières impressions |
Évaluation :

The facility is clean and well lit. Overall, I’m very happy with it. The only issue I have is there is only one platform dolly in the building that I’m in so, if more than one person is there at a time, you have to wait to use it. An extra one would be nice to have available due to the sheer size of the facility and odds that more than one person will be there at a time. I do appreciate that there is also a mattress dolly available that came in handy.

Naomi H. | Online Move In |
Évaluation :

My unit was locked and not available to rent even though I rented it online. There was no one avail to answer the phone to help when I had movers there being paid with my belongings ready to move in. I contacted Stacey more than once and she never bothered to reach out nor did any UHaul employee. I would never rent from this company again.

Paul T. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Charles W. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Ann B. | Expérience générale |
Évaluation :

Changed payment to different credit card n was charged twice $15 for late payment. Manager was requested to call me back n never did to explain the situation.

John S. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

aine t. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Sandy T. | Online Move In |
Évaluation :

When I initially called to enquire about renting a unit, I was not told everything was on line. That would have been helpful. My cell phone did not have internet access as I only use it for calls

Linda C. | Premières impressions |
Évaluation :

Manager was very polite, respectful, and take the time with me. This is excellent customer service!!! Will recommend this local UHAUL storage anytime. Best wishes on your continuing success!! Regards,

Anthony S. | Expérience générale |
Évaluation :

great Job by the Staff

dave A. | Expérience générale |
Évaluation :

good location

ALBERT N. | Expérience générale |
Évaluation :

Staff was very helpful

Alexis Y. | Premières impressions |
Évaluation :

Email directions were a little confusing when at the site. Storage building and units are ditry

JoAnne C. | Expérience générale |
Évaluation :

This was my first time using storage. Everyone was very kind and courteous as well as helpful. I would recommend to family and friends...very clean lockers too. Thank you very much.

Ann B. | Premières impressions |
Évaluation :

Scary walking down hallway waiting for sensor lights. Maybe have light switch on wall upon entering.

GERI P. | Expérience générale |
Évaluation :

Lack of security. I recently learned I should have had a access card. I didn't. Each time I went to my unit a silent alarm went off, to rich no one EVER made me aware. Glad I had insurance.

Kayla L. | Premières impressions |
Évaluation :

The lovely ladies at the UHaul in Swoyersville turned my nightmare moving experience with another storage facility into a breeze! The customers service and protection is spot on!

theodore S. | Expérience générale |
Évaluation :

The only issue I ever had was the inner set of doors going in. There is a difference in floor levels that causes things to move on the carts when you try to cross that spot.

Laura J. | Expérience générale |
Évaluation :

I wish they would prorate there monthly storage costs to customers. I was very upset to find that out as all other facilities I have used in the past offer it.

JOSEPH C. | Expérience générale |
Évaluation :

Stacy Eckstein,Britney Baker and all the other employees that I had contact with were very helpful, kind and very knowledgeable and answer any and all question.

SHEAMUS C. | Expérience générale |
Évaluation :

Facility is dirty, heat was never on, big sign saying it’s climate controlled,

JoAnne C. | Premières impressions |
Évaluation :

Everyone from the office to the storage area was kind, courteous, and ver professional!! I couldn't have asked for anything more...My thanks to all of you.

Zach T. | Expérience générale |
Évaluation :

It was a pain that it wasn't 24 hours. It was also strange having to drive to the Kingston location for customer service. And some of the employees there were playing on their phones when I walked in.

Donisha C. | Expérience générale |
Évaluation :

Thank you for your great service, I will use this service if ever needed again definitely will be a reference to others... again thank you for your service....

WILLIAM P. | Expérience générale |
Évaluation :

Staff always friendly and helpful. Very pleasant experience in renting a truck. Explained everything in detail.

Diane C. | Expérience générale |
Évaluation :

Good

Valerie M. | Expérience générale |
Évaluation :

Customer service staff very helpful

LAMAR C. | Expérience générale |
Évaluation :

All of my needs were met and the staff were very helpful. If needed I would return and use this facility again.

Donisha C. | Réservation |
Évaluation :

It wasn't a wait,I was treated politely, the environment was calm,the customer service team was awesome, very helpful.

Fred R. | Expérience générale |
Évaluation :

Nice indoor storage building, easy access for loading/unloading.

Non reviews have been submitted for this location.

Retour
Haut de la page