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The facility was clean, easy to access, and I always felt my belongings were safe. The staff I encountered were always friendly and helpful. I would not hesitate to use this facility again if I needed a storage unit!
Very easy to work with and convenient. After hours were good as well, as long as you follow the directions on your key card. Staff was friendly but didn’t go out of their way to help out. Over all very satisfied.
friendly and helpful staff every time i would interact with them... and the state of the art security was VERY nice
Check in was great, staff was super friendly. Beautiful new units!
Fairly new modern clean place to keep your stuff, with excellent staff to help you with storage lockers or any other type of moving equipment! Just moved here from Colorado and highly recommend this place.
We have been extremely pleased with your facility and every staff member we came into contact with. I will definitely use you again for our storage/moving/propane needs in the future! Thank you for an amazing experience!
I literally loaded a uhaul truck in phoenix arizona and moved my whole life to seaside. The whole crew at this location are real people. They did so much to make my move easy and comfortable. I would highly recommend this location. Thanks guys for making that what should have been a freak out day so calm and welcoming. I love your dog too. So cute.
Moved out everything and found out that there was no refund because it was only 7 days for the month of January that was used should be prorated if anything will not rent storage from u haul again
They do a great job there! Very friendly and helpful!
I felt secure in leaving my belongings with this storage unit. Only one suggestion....leave a rolling cart on the second story level, even if a cheaper model equipped with a theft device. I had a unit that was at the very back of storage floor. At my age, and usually alone when at storage, it is difficult to move things all that way. Or to pull one of those carts "up to" the second floor area. Staff were cheerfully wonderful. I also had rental vehicles in my time from here - all those experiences were good too. Very helpful staff, advised me of more cost effective techniques, to save me money - at a time of moving from one state to another was a GREAT help. Thank you to the staff there in Gearhart.
Your employee Tim was outstanding, super nice young man.
Thank you for your kind assistance upon my move-in.
The unit was dirty upon rental and the building was not kept very clean. Access to the second floor unit was a little difficult. The staff was friendly and helpful.
While the staff was exceptional,,getting intothe unit was always difficult. I often had to go to the office because the sliding door wouldn’t open. I’m short and to open the door I always had to wave my arms again and again to get it to open. It was difficult for me to have to load things on the big cart then manouver over it threw the door and unload it again. I appreciate the security, but it was difficult for me.
I want to thank you for the service you provided for me! I always received excellent service from Craig Beeman! Any time I had questions or issues he would quickly resolve them!
Bar none, this one of the best storage places that I have ever used. I rented a space for 11 months and never had a problem with access, lighting, safety, or weather related problems. I seen no need to go anywhere else if I need a storage unit again. Thank you.
Everything was good except the storage unit was dirty.
The employees at this facility were very friendly and very helpful.
Craig and the staff at North Coast provide excellent customer service. They are efficient and personable. No hassle check-in and are the best U-Haul group I have worked with. I have used Uhaul quite a bit in the last seven years and Craig and the staff at North Coast are the best. Thank you, Bruce Moffatt
Always smiling and on top of everything..
Excellent customer service from Jennifer. Answered all questions and offered solutions. Very helpful.
The only negative was that I had reserved an outside unit a couple weeks before. I wanted an inside unit, but the outside was the only thing that was available at the time. When I went in - the outside unit wasn't available - a computer thing???? But they took care of me with 2 inside 5x10 units for the same price as a 10x10. So that works out great for me. Thus the excellent rating even tho there was a screw up.
Super helpful-staff. I-hail designed facility well-thought out and excellent climate control system.
I'm sure the storage units are fine and have no issues. The parking space I rented had no security and had people living in a motorhome next to it. It was almost impossible to back the boat into with other cars parked in the road way, in fact it almost impossible to pull it out when I came to get it. Also too many random people milling around with no fence or security. Just not a good fit for parking a boat.
Craig is awesome. The heated storage was crappy for moving in the summer.
We are very happy to be costumers of Uhaul😀
Craig and the staff are always helpful and courteous. It's a pleasure doing business with North Coast U-Haul.
The parking space is small and hard to access. The turn on the back of the north side of the building is too tight to be able to access from that side which is how one needs to approach to easily back in to the space. Perhaps moving the tires being stored there would create more room. The turn on the south side of the building is tight but doable. Unfortunately, it puts you heading in the wrong direction to back in. The middle was clogged with trucks and not accessible. Trying to back in by going down the middle and backing around the corner would not work due to two cars parked in the way. I ended up having to use the dolly with help from another customer.
Friendly, knowledgeable, and easy to work with.
The owner and staff go above and beyond to help. They are awesome. They helped me as much as they could. Very satisfied with the onsite staff and owner. Highly recommend only working ONSITE not online. I want to be clear. The ONSITE people are wonderful. The OFFSITE manager should not be giving out information. I signed up online, wanted a floor level. Offsite manager told me twice after making her look that there were 2 avaiable in 2 different buildings on the floor level. Verbally verified. When I came, only the second floor was available. This is not acceptable. No elevator. My husband has had 13 knee surgeries and 1 replacement the reason I verbally verified there was a floor level. The offsite manager should not be making calls when she doesnt know the inventory. As a manager she should have notified me that there might be an issue. I would have gone there personally to make sure I had a bottom floor unit. Making phone calls to verify should be double checked with onsite availability. Very unprofessional. Thank you.
The U-Haul facility in Gearhart, Oregon is outstanding. The facility is spotlessly clean and staff is always friendly and helpful. The rate charged for my unit was below rates charged at other facilities. I highly recommend this facility.
I had to move unexpectably and Mr. Beeman made it so easy and less painful. I would recommend this facility to anyone and will use in the future if necessary. Thank you so much, Craig. You are awesome.
Great staff, clean facility, everything was great!
thanks
Great service in Gearhart. Quick, complete, and simple.
Staff helpful and friendly.
If there would have been any problems the friendliness of the staff overrides all of that. Great service
Courteous, clean and safe. Great team!
I was happy with service
Helpful staff. Made the move in/out process very easy.
Monthly rent was extremely expensive
Excellent service and facilities.
You couldn’t ask for more friendly and helpful employees. They explained everything about the storage units and what would work best for me. The facility is very secure. Thanks
Unit was 2 feet shorter than advertised
Super easy to do and easy access. Worked great and was very helpful for us during the 30 free days we received with our move across the state.
Jennifer and Craig were most helpful and kind and willing to help in anyway they could! It was so appreciated. Should I move again, I will definitely use their services! Thank you!
What a great storage place; clean, dry, well lighted inside and out. The manager was extremely professional and a delight to work with, thank you.
Only reason not to give excellent rating...NO elevator to get to second floor..this is not good for someone with a handicap...somewhat of a take it or leave attitude..
The employees made me feel very welcome.
Amazing
No complaints.
Craig and his staff were always very helpful and curtiouse. I had a storage unit with them for 2years in Gearheart. I . I had to move out when I fell on tough times at work. Thanks Craig and staff!
Great experience. Everyone so helpful.
This facility is great. The staff is always friendly and super helpful. I just wish there was accessible power outlets and a lift to the second floor.
Wonderful customer service they totally hooked us up.
Thanks so much you guys were great
Great place, Craig is wonderful..
efficient/clean/fairly priced/......what else do you need in a storage facility ? ****** six stars
I received the upmost and best service from the staff and especially the man and woman at the front desk. They really took care of my needs and walked me through the whole process. Thank you!
Thanks you for outstanding help when I needed it
This is an amazing place to store my belongins. The women who got me all setup her name is Jennifer she was awesome and friendly and good looking I recommend you come here
Staff is amazing, very understanding and helpful. I wish all U-Haul locations can be more like this one.
All was good. Thanks!
Well-run office very friendly helpful staff
I had reserved a 10x15 storage unit and was told that it would be on hold for me. I even called prior to the reservation date. When I arrived on the reservation date it had been given to another.
Tim was knowledgeable and efficient. The whole process was painless.
Friendly and helpful staff
Knowledgeable staff very helpful accommodating. Facility very clean light and bright.
Outstanding service from start to finish. Thank you!
Very professional service, explains everything and answers your questions. Units are very clean and accessible
I was delighted by the warm, accommodating, staff. I was provided with size options that I was unaware of. Convenience, efficient, friendly & professional. Very nice & clean facility with great secur
The people were especially helpful and friendly.
Every staff person that I dealt with at the Gearhart location was friendly, kind, and patient with me when I needed help and had questions. O will continue to recommend U-haul Storage and Moving.!
We really like the facility and the client service representative was very helpful and walked me through the process of how to enter and exit the building each day
Thank you guys sooo much . It was a misunderstanding our both part I been moved out about 7/6 months ago .
Excellent facility. Highly recommend!
Super friendly and accommodating staff. They were always ready with our next box. It was a relief to have such quick, friendly service in a high stress time. We will miss working with them.
We are having an issue with receiving a statement from U-haul for all total costs of services. This is needed for us to get reimbursement, and have got no help or response from U-haul. Pls help.
By far and away the best truck rental and storage facility within 75 miles
Pretty nice place. Staff in general was fair, nice and helpful. Only complaint is really expensive compared to other facilities. must and smells like dead rodent although I didn’t have any
Best ever service!! Staff is amazing!!
I gave an above-average rating not excellent due to the lack of communication. Using the pods was so convenient, so easy but the communication between the offices, me and the truck drivers was lackin
Jennifer very friendly and professional.
None
Can not give a true opinion on the facility. But the customer service and the swiftness of the Gearhart team was above and beyond. Craig is amazing and has a wonderful team.
These guys (and girls) are great. Always helpful and ready to help.
Great place to store your stuff. All staff was awesome. Felt my stuff was very safe, from people and elements. Thank you. Wish you receive credit back when out with 3 weeks paid for that didn't use.
Very friendly staff, nice facility.
Every thing went well.
Craig and Jennifer were incredibly helpful. This facility is always a pleasure to deal with either in renting storage or equipment.
Great staff
The guy that helped us was helpful but when he had questions the woman in the morning was rude. She didn’t seem to want to be at work. She wasn’t respectful to her coworker.
Staff are very helpful and friendly
Craig and Jennifer ALWAYS go above and beyond when helping me. They have willing attitudes and are friendly and efficient. I wish all of my business interactions were as smooth and hassle free.
This was our second time to place our overflow items at this facility. Everything was always nice and customer service is very good.
Craig, Jen and the rest of the staff at my local U-Haul are of the finest folk I've ever done business, meeting my every need and more! I have and will continue to recommend this facility to others.
Superb customer service! Thank you!
manager Craig Beeman is a good guy , nice Storage Facility . Will use again when needed , Staff are friendly and helpful . Thank You Craig and Staff ------------------- Arthur Hughes
Everything is wonderful so far. Thank you.
Very accommodating and well run.
Very friendly and helpful in my unloading and storage needs. I REALLY appreciated the use of the furniture dolly that they let me use at no additional cost.
Everyone was always very friendly and helpful whenever we visited.
The staff is terrific! This by far the best U-Haul experience I have ever had. Every staff member I have had contact with has done everything to make MY experience the best it can be.
Great experience
Will definitely recommend your facility.
Was not happy with the rates going up every month $55 for a 5x5 unit is just to much
I loved my experience with North Coast U-Haul! The staff were always amazing and helpful. However, my boat was broken into and things were stolen. That's my only negative but its kind of a big one!
Thanks for everything. I was so sad to have to rent a storage space to house my deceased mother’s belongings. I was overwhelmed and devastated. You all were so kind and helpful. Thank you so much.
Very accommodating and helpful.
HAD to send movers home due to a 3 hour pod wait. HAD 2 of my Confirmed reservations cancellled. Then uhaul refused guarantee money. Will be leaving reviews on all sites WARNING of my experience.
Always a pleasure! Thank you.
Great customer service; well run operation.
They are wonderful. They were very patient with me when I had to pay my storage late. We rented for 4 years. They helped me out when I needed extra time to move out. Highly recommend Gearhart Uhaul.
Everything went real smooth. Thank you for making our move to Oregon a easy transfer from Washington. Richard & Dana Standring.
The checking in and out with the cards can be hard sometimes. Very helpful people. I highly recommend the 24-hour pass
Awesome staff and beautiful facility.
Great staff... very friendly and helpful!
Jet ski power boat drop off dung buggy raceing!!!
Staff very friendly and accommodating. Glad to finally have my Mom's personal items off to their new home...
Manager, Craig, is very knowledgeable of products and services and is excellent at customer service. Thank you, Craig!
My U-box did not arrive on time. THey did not drop off in the scheduled allotted two hour window. And then it was not picked up on time. Items were missing and the box was damaged
Excellent, easy, convenient!
Staff was friendly and great to work with each time. They handled my 9 U-Box pickups with care. Each box was made ready before I returned each and every time making my move even easier. Thanks again
