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Évaluations des clients U-Haul Storage of Warren
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Témoignages des clients récents de U-Haul Storage of Warren
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Everyone was so kind and Helpful.pleasent and went above and over with willingness to help
Store manager was super nice, courteous, and knowledgeable. I had no issues.
Store Manager at this location was super helpful and very courteous and knowledgeable. I had no issues.
I had already made reservations online for the first month free, got to the facility received an access key, could not access the storage area. Went back to the facility after waiting an half hour for a manager to come assist, they tried and gave me another access key went back to the storage and still no access. Had to go get a new storage room from another facility. Then realized they charged my credit card $84.95 for a free storage, it then took 4 days to get my money back after having to rent a truck from Atlanta to Michigan which was not cheap. The customer service was poor and not professional.
My card would not work I went several times to speak with them about it and they said their was nothing they can do. The employees were smoking what I believe were e-cigarettes and playing with their facial jewelry. No one wore masks. All around I wish I didn’t have to use this facility but I needed another unit since I’m moving from a larger unit to this one
It’s kinda difficult loading everything into a upper unit. Other than that, everything is good. The staff gave me an extra unit because of the call centers mistake. The call center didn’t give me the proper size unit. When i realized my belongings wouldn’t fit, the friendly staff gave me another unit right beside the one i had already at no extra charge.
The GM is always friendly and Professional. The storage manager Ms. Rhonda is a sweetheart. She was very helpful, professional and diligent in her position. I had a great experience!
This is the place come excellent customer service..
The staff is friendly and helpful but the line was long and I lost time for moving out during the wait.
Very helpful and very professional. A great team!
The General Manager and Assistant Managers both provided exceptional customer service. We greatly appreciate their efficiency and professionalism.
I must say for the 8 years I rented a unit here I never once had a bad experience with the workers they were always extremely friendly and helpful
OThe door to the storage area never worked correctly! Almost every visit I had to wait and get a staff person to open it for me. This was a major inconvenience and always took time. I complained but
Awesome service
Both works had me waiting for over 20 mins . They didn’t reserve the storage and instead of solving my promblem they kept taking more customers and I had when they did come I got a refund.
Thank you.
The staff was super helpful and assisted me greatly.
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