Évaluations des clients U-Haul Truck Share 24/7 at Minnesota & 22nd Street

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Truck Share 24/7 at Minnesota & 22nd Street

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Kelsey G. le

Évaluation :

The biggest issue is the website. The interface is clunky and not intuitive. I got 15 minutes into registering and it suddenly shut down and took me back to the sign-in page. Then the truck door did not automatically open and I had to call customer service for help. The customer service rep I talked to was friendly and helpful and able to get the door unlocked fairly quickly and I appreciated her. All in the process took an hour though, which I was not anticipating, and it set me behind for the rest of a full day of deliveries.


Évaluation :

unlocking the car was a nightmare. 2 people walking nearby said they had the same problem. how to unlock car? and upon return the message told me to drop keys in a nonexistent box. get it together. work on the user experience please!

Ariel Z. le

Évaluation :

Le client n'a pas laissé de commentaire.