Évaluations des clients U-Haul Truck Share 24/7 at Pope St & Mission St

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Truck Share 24/7 at Pope St & Mission St

Cote générale :

Marty N. le

Évaluation :

Really confusing how to get started with the website, hard to finally decipher that I was getting a 7 foot van instead of the 9 foot I wanted and to figure out that going 24/7 that there was no rental office of any kind, just a Zip Car set up. Which made total sense and turned out ridiculously easy to sign up, drive to pick up location and pick up the keys. It was all laid out crystal clearly, I'm just kind of a dummy when i comes to innovative processes geared to make a customer's life easier. In the end I really enjoyed the experience, especially that I was directed to submit photos of all pertinent areas both before and after rental. Called customer service twice to help me out and they made me feel so much better about my ability to follow directions. No hesitation, didn't feel like the fault was mine or anybody's, just moved me in the right direction both times. Thank you so much, will definitely be using your service again should the need arise. Cheers!