Évaluations des clients Ulster County Self Storage

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Ulster County Self Storage

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Robert P. le

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The best U haul experience I ever had

Dylan L. le

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Le client n'a pas laissé de commentaire.

John M. le

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Air freshener to remove smell of cigarettes in the vehicle from prior use.

karlis S. le

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Le client n'a pas laissé de commentaire.

Karlis S. le

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Le client n'a pas laissé de commentaire.

Bonnie S. le

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Was very disappointed in the uhaul center in kingston ny..went the pick up truck and it wasnt available..they had to send me to the above location which was fantastic..

John E. le

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Charming woman in charge!

Brian K. le

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Best experience I've ever had renting a vehicle

Moriah V. le

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I chose to come here as had rented a UHAUL truck last year at this location. Beverlee or Beverly behind the counter gets an A++++*** for her exemplary customer service. I had a sudden death of a friend a few days before and that, joined to other stresses, revealed me as very emotionally fragile. She both took care of my rental needs and storage needs, as well as offering kindness and thoughtfulness. She can be training other professionals at other UHAUL locations. I also upon returning the truck witnessed her giving the same caring attention to another customer. She has a welcoming appearance, soft smile, voice that exudes kindness and provides the best service possible.Thank you. Moriah Vecchia

Owen N. le

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Everyone I spoke to was very nice and helpful. The pickup experience was a bit lacking. I wasn’t sure if it was the WiFi there or that the app wasn’t working but it took almost 30 minutes to get confirmed on the app. We did call and they said they were experiencing some problems so it could have been a larger issue. Also unfortunately the mileage on the app was different from the truck by almost 1000 miles. We had to call and get this sorted out. The app still tried to charge us for 967 miles when we only drove 75miles upon drop off.

Claus R. le

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Le client n'a pas laissé de commentaire.

Jason A. le

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Representative was fantastic every step of the way. Could not have been more helpful.

Michael T. le

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Beverly was outstanding. Her level of customer service is off the charts. She really helped to make the whole process as easy and stress free as possible.

Patricia M. le

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Le client n'a pas laissé de commentaire.

Wayne F. le

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Le client n'a pas laissé de commentaire.

Michael K. le

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It was very hard to talk to somebody over the phone. I had to wait 15 minutes before somebody answered.

Robert J. le

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Le client n'a pas laissé de commentaire.

Sharon N. le

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I was given the wrong size truck. Employee did not come out to look over truck. I had no ramp like before ripped box spring trying to cram in the furniture it was awful.

Daniel P. le

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Improve computer program - certain things on the site had to be manually entered even though all steps were followed ... it was very time consuming.

Rochelle C. le

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The lady behind the desk was awesome. She helped me every step of the way, even adjusting the mirrors. Would highly recommend this location????

ROBERT F. le

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Very convenient drop off ! Ty

Jon-Taylor E. le

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Le client n'a pas laissé de commentaire.

Robert G. le

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None thing everything was good

Zimmermann A. le

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Le client n'a pas laissé de commentaire.

Clinton C. le

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Le client n'a pas laissé de commentaire.

Paul S. le

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fantastic customer service by Beverly. A real pro. Congrats.

Erin B. le

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The woman who works here was wonderful and very friendly. She obviously cared about the business and was taking care of the trucks. There was something left in the truck from before I rented it (I didn't notice) and she called me to check that it wasn't mine.

Judith F. le

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Le client n'a pas laissé de commentaire.

JORDAN B. le

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I am being charge for a light 3" crease somewhere on the van. Which I dispute also insurance should cover it. I don't know what they are talking about please send photo of "crease."

Joseph R. le

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Beverly was such a pleasure to work with! I will look forard to renting here again, even though it's not the closest location for me.

alan K. le

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Le client n'a pas laissé de commentaire.

LINDA R. le

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Le client n'a pas laissé de commentaire.

Keith R. le

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Le client n'a pas laissé de commentaire.

Daniel S. le

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Great service again!

Andrea J. le

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I received a truck with no breaks and almost crashed. It was the most scary and stressful moving experience!! . I asked for a refund & I was told to contact headquarters if Uhaul. I did & still have not heard back