Customer Reviews for Unique Packaging & Shipping
(Concessionnaire U-Haul dans le voisinage)

200 évaluations

8781 Sheridan Blvd   Westminster, CO 80031
(Located in the shopping center on the south west corner of 88th & Sheridan)

(303) 291-9022

Heures d'ouverture de l'établissement

  • Lun - ven : 9h am à 6h pm
  • Sam : 10h am à 3h pm
  • Dim : fermé

Services dans cet établissement :

Pour nous contacter

(303) 291-9022

8781 Sheridan Blvd
Westminster, CO 80031
(Located in the shopping center on the south west corner of 88th & Sheridan)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - ven : 9h am à 6h pm
  • Sam : 10h am à 3h pm
  • Dim : fermé
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Le client n'a pas laissé de commentaire.

Andrew L. 
Évaluation :
5

For returns; allow the same alternative to location services as you do for pickup. Due to unclear reason(s); uhaul was unable to determine my phone's location. Fortunately, you alllowed me an alternative; a photo of the bar code above the lock box. This alternative does NOT exist for returns. I created an account days before pick up. ALL necessary information should be entered here. However, at pickup; I was forced to provide two (2) contacts, or passport or company number or lease agreement. This is inconsiderate; one of my contacts was flying that day, I do not carry a passport during furniture moving, my company is not available for contact on a weekend and certainly won't reply in the timely manner you required, and a “lease” agreement was not even defined (is my uhaul rental a lease?) OTOH, I've used you before (not weekend phone, though) and will probably use you again. The issues are procedural and not structural!

William V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHARLES C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROBERT S. 
Évaluation :
5

Whomever rented the truck before us made it smell like smoke, it stunk on the inside bad. Other use the staff and the truck were great.

CHAD P. 
Évaluation :
3

On my order I requested an appliance dolly but when I arrived I was told they didn't have one. The truck was very dirty in the cab and the outside of the truck. The back of the truck was clean enough.

Robert B. 
Évaluation :
3

This location was fine, but I never should have had to come here. It was completely unacceptable that our reservation at our original location was botched.

David E. 
Évaluation :
2

Get new locks!!!! Took 45 minutes to get the Keyes which went into my reservation time. Customer service was no help either!!!

Delaney M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KYLE R. 
Évaluation :
5

Do better on the 24/7 self pickup... I was late, it took me an hour on the phone only to find out since I was late, my order was cancelled/taken out of system... there has to be a better way.. I'll never use the 24/7 service again.

Bryan L. 
Évaluation :
4

Location was good uhaul was horrible!!! Rental got ran as a one way, almost doubling my charge when it was in town. Then I had to spend 2,5 hrs on the phone to resolve and still havent gotten the call back i was promised

HILTON J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Traci M. 
Évaluation :
5

Could not have asked for anything more. Easy on-line process. Great staff at this location. Convenient location. Truck ran perfect. Way to go U-Haul

JOHN R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dianna M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

NARGES A. 
Évaluation :
4

I will never use Uhaul again. The supplier of the truck was great. The call center, chat support all other functions that I would say are controlled by the actually company....were trash. Absolute trash. Terrible interactions, poor information, senidng me 30 mins further when I ID a truck 10 mins away. Its horrific how bad the experience was. I am from a military family and I move alot andby this experience alone you have lost my business for life. Deactivate my Uhaul account, scrub all my data and go fly a kite.

Cortland C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRANDON E. 
Évaluation :
3

When I turn the truck in I'm trying to check it out through the online website it didn't allow me to take a photo of my odometer. Website needs work

MONTE K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Royce M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tiffany P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ROBERT S. 
Évaluation :
1

I rent from uhaul pretty often and the person who helped was not professional and very mean. Also they showed up late to open up for business. I will never rent from there again

Michael G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAGJEET S. 
Évaluation :
5

Excellent service, extremely nice, and accommodating. Would definitely come back! Merci!

KYLE B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ALLISON D. 
Évaluation :
5

Awesome service, amazing experience

ADRIAN O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Monique S. 
Évaluation :
5

Excellente expérience

ROBERT C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sherrian A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CYNTHIA M. 
Évaluation :
5

I was charged with 25 because they said it was dust in the truck it was the same way that I picked it up

YOLANDA Q. 
Évaluation :
4

Check in and drop off procedure on your phone takes some getting used to. Budget 5 - 15 minutes for pickup / dropoff. Good experience otherwise.

Dale B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SANDRA H. 
Évaluation :
5

The pick up process was awful. It took an hour because the mobile check in didn't work and we had to jump through all kinds of hoops to finally get it working. The proprietor of Unique Packaging & Shipping was the nicest and I feel bad for taking up his time.

GREGORY S. 
Évaluation :
5

Great Uhaul location to use!

SEAN T. 
Évaluation :
5

They are doing good

THUPTEN P. 
Évaluation :
5

Service rapide et convivial.

DARREN K. 
Évaluation :
1

I wouldn't go here again. They charged me twice then gave me a car parked in gas. If you guys do quality control based on these comments, I'd get to it.

BASSEM T. 
Évaluation :
1

every time I wanted to ask something no came out of their mouth immediately no no no no we can't no we can't we can't no they're closed we can't quote unquote

SAMUEL V E. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

DOUGLAS S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

RUBEN Q. 
Évaluation :
1

Very strange concept to leave truck in the middle of a parking lot!

Jean T. 
Évaluation :
5

Lack of cell service an issue. A Wi-Fi hotspot or something of the sort to connect to would have been much easier.

MITCHELL B. 
Évaluation :
3

Wipe the soda stains out/off of the cup holders in between drop off/pick up.

Lauren B. 
Évaluation :
5

I signed up for the mobile pick up but went into the store which was SOOO much easier than dealing with figuring out the mobile pickup. The shop owner/manager was very friendly and got me checked out and back in very quickly.

Amy A. 
Évaluation :
5

Thanx for the exceptional service!! I'll be back later this year for hopefully the move to our new home!!

Jeremiah B. 
Évaluation :
5

Great truck

joseph T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alex S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Clarence S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Justine M. 
Évaluation :
2

Please improve the self pickup process. It took us an hour to pick up our truck.

Sara L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Charles B. 
Évaluation :
5

My experience was as always, very good and the only place I rent a truck. Merci.

John O. 
Évaluation :
5

Great experience and genuine nice people at this location. The only thing is a little better signage, but I'd highly recommend!

Troy R. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Talia W. 
Évaluation :
4

I received zero help from the person at drop off location. I asked where the key drop was and she looked confused. Thought I was wanting to rent a vehicle. If I already had the key to return, why would I want to rent a vehicle?

STEPHEN TODD P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tanner F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SHANNON C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

don J. 
Évaluation :
5

The place itself is great. The drop off location was confusing from the map that was given. There should be ground pictures along with satellite map to give a better idea of where to drop off the truck in the big shopping center parking lot. Maybe a big sign on the light post where the key Dropbox is at would help. Coming from out of town and having already moved everything makes you tired and less perceptive of subtle details. Over all great. Will use uhaul several more times in the future.

Scott D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

IVAN K. 
Évaluation :
1

The truck drop off was confusing, as there were trucks scattered throughout the parking lot. I did need help, but couldn't clearly see where I can get it, so I just followed the prompts on the phone, very disappointed and upset over the gas charge. I feel like I was scammed and will be disputing the charge.

Victor O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Matthew H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Monica T. 
Évaluation :
5

Great friendly service

SCOTT W. 
Évaluation :
5

Everything went smoothly. I will rent from U-Haul again this month to move some stuff from Boulder to Westminster.

Elaine M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Christine W. 
Évaluation :
5

Great service was provided

Douglas F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Peter John R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Divyang T. 
Évaluation :
5

Everyone working was very helpful! Was able to complete all the paper work for renting and returning quickly online! I will definitely use this store again when I need to rent!

Elizabeth K. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Joy H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joseph S. 
Évaluation :
1

Issues getting on the website. Could not access my location at anytime. Vehicle was disgusting. Dirty with can floor covers in debris, ceros boxes, a shirt, heavy odor of cigarette smoke in vehicle, sun visors both broken and falling off. Location closed, charged more then estimated, brought vehicle back 45 minutes before due date with more gas in it then I received it. Absolutely the worst experience I have ever had moving. I have used uhaul 3 times in the last 3 months for moving and storage and I will never use them again. Completely stole more money then estimated with a trashy disgusting truck.

Kirstie H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jona E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jared V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mathew R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stuart K. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

George H. 
Évaluation :
5

Na

Richard S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Millennia D. 
Évaluation :
5

The people we worked with were awesome. We would definitely recommend the location to others.

Jim C. 
Évaluation :
5

Hard to find in a strip center

Ross A. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Zachary B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kevin C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Freddy H. 
Évaluation :
4

Complete the return process on your phone before locking the vehicle when returning after hours.

Shelby K. 
Évaluation :
5

The gentleman who checked the truck in was very accommodating! He and his wife have an outstanding store, with every kind of packaging imaginable and even the capability to copy keys! I will definitely visit their store again.

Ernest H. 
Évaluation :
5

The owner was very professional and polite. I would absolutely rent from him again.

will Z. 
Évaluation :
5

Owners were delightful. Highly recommended.

Ian T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stuart K. 
Évaluation :
1

The app base system is horrible. it took, no joke, 32 mins to get the access code for the truck, i already had profile and info saved with uhaul but that did not help.

Ernesto C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Clint N. 
Évaluation :
3

I am so frustrated with reserving a truck a month in advance then being told THE DAY OF that I have to pick my truck up 20+ miles from where I reserved it. There's got to be a way to fix that. It's so frustrating because it adds so much time to moving, not to mention adds mileage and gas charges to the truck. But oh its fine because "It'S wItHiN tHe PrEfFeReD pIcKuP zOnE" NO IT'S NOT. THE PREFERRED PICKUP ZONE IS THE ONE I RESERVED THE TRUCK AT.

Jake M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jan M. 
Évaluation :
3

Review your how to pick up a truck after hours before you do. We had not done this and costumer service on the phone walked us through it and thank you we wasted 1 he trying to figure it out. Great costumer service. Merci

Richard W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Phill K. 
Évaluation :
1

Provide the size truck that I had reserved.

Zenon A. 
Évaluation :
5

Nothing. Great service, easy transaction, I'll happily return to THIS location. Merci!

John O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lisa S. 
Non les évaluations ont été soumises pour cet établissement.

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