I got found the car without a problem, when I was there I tried using the app to go through the process of getting the keys, I was supposed to take a few pictures but the app wouldn't work, I would take a picture of my face but it would never take me to the next step. I called u haul and they never picked up so I used the message icon on the app to contact an agent, the agent told me to use my internet browser, then I was able to go through the process without a problem, except there are a lot of tasks. Next time just have a message on the bottom of the prompt telling people to use their browser if they have problems instead of having to call or write and wait until someone gets back to you. Also, find a way to make the process shorter, even if I had just used the browser it took a long time to do and for the final agent to approve me as well.Leonardo C.
Customer Reviews for United Lumber & Building Supplies Georgetown
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Georgetown, ON L7G4B3
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 8h am à 6h pm
- Sam : 8h am à 5h pm
- Dim : 9h am à 4h pm
Heures d'ouverture spéciales
- 10/17/2021 - 11/22/2021: Fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
The whole entire process of picking up the truck was terrible. No one could answer any questions for me. I had to call the help desk twice waiting over 30 minutes both times because the first girl to answer the phone disregarded all the questions I asked. Overall will never use U-Haul again or recommend to anyone else.Rachel B.
Le client n'a pas laissé de commentaire.RICARDO S.