Évaluations des clients Universal Equipment

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Universal Equipment

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Hallie H. le

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Le client n'a pas laissé de commentaire.

Bryan C. le

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Le client n'a pas laissé de commentaire.

Brett W. le

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Great Customer Service again!

Brett W. le

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I apologize for not remembering his name - but he was very friendly and even helped us hook up.

Joseph B. le

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Le client n'a pas laissé de commentaire.

Dalton L. le

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Le client n'a pas laissé de commentaire.

Kassandra K. le

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Le client n'a pas laissé de commentaire.

joann M. le

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Le client n'a pas laissé de commentaire.

Vernon M. le

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Le client n'a pas laissé de commentaire.

Scott R. le

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We actually had a terrible U-haul experience. I placed my order, waited until I heard from someone the day before pick up, my pick up location was 25 miles away from where I ordered it to be, I ordered the 26ft truck and was given a 20ft truck. So not only was my pick up location 25 miles away but I was given a smaller truck meaning more miles, more trips, more time moving! It was profitable for them but a complete stress for us and the people who helped us move. It cost us a lot more time and money. If there are other options use someone else.

tracey K. le

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Keith went above and beyond

John O. le

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Le client n'a pas laissé de commentaire.

Tim W. le

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Le client n'a pas laissé de commentaire.

John D. le

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Le client n'a pas laissé de commentaire.

Christopher C. le

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Everything went smoothly, thanks uhaul

Amy M. le

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Le client n'a pas laissé de commentaire.

Pat L. le

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Le client n'a pas laissé de commentaire.

dan G. le

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items reserved were not available and did not have the correct items or did not have the correct # of items requested. Store was 15 minutes late for opening. Store hours were 0700, employee was late opening store.

JOHN N. le

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I had a very good experience working with this facility. Very friendly and helpful.

Kevin S. le

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Le client n'a pas laissé de commentaire.

melissa Y. le

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Le client n'a pas laissé de commentaire.

John H. le

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Local dealer was great - very helpful. Everything online and with the 3 different U Haul people I spoke with on the 800 number were NOT helpful. MIS system kept crashing on them and the one person helping said this happens frequently, the dealer/agent confirmed this as well. Bottom line - very poor experience, painful actually. Simple transaction took over 1 hour 15 min - in future its Penske for sure. Which is sad because I used to be a fan of U Haul.

Karl W. le

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Le client n'a pas laissé de commentaire.

Richard C. le

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Le client n'a pas laissé de commentaire.

Stephen M. le

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Le client n'a pas laissé de commentaire.

Adam W. le

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When arriving at the store, there was a well-worn sign hung on the door saying "back in 15 minutes" with no indication when the employee would return. Once the employee returned, I provided them with the key to the vehicle and asked that they perform an inspection for damage and to ensure enough gas was in the vehicle. The employee stated that they would check it later, so I left. The next day, I received an email stating that my credit card was charged an additional $13 for fuel even though I had put more than enough gas in the truck prior to return. When I called the location to question the additional charges, the employee said they were correct and that they had just checked in the vehicle that morning. When I pressed further, the employee returned to the truck to double-check and then stated that they had made a mistake and that there was more than enough gas in the truck. I am not sure if this was due to poor attention or if something else was at play.

Bruce L. le

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Le client n'a pas laissé de commentaire.

Frank A. le

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Le client n'a pas laissé de commentaire.

Chantel D. le

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I reserved a 10' at a much lower price then I ended up paying. They gave us a larger truck and the higher price. The original price should have been honored!