Évaluations des clients University 11 Gas Station LLC

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de University 11 Gas Station LLC

Cote générale :

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Julian V.
Évaluation :

The truck had a smell and we notice that as soon as we turned it in they rented to someone else Without disinfecting it ! Is so scary that due to COVID-19 they are not been more careful! Customer service was really good .

RUBEN G.
Évaluation :

The gentleman responsible for the site knew what to do and how to do it well; direct to the point, helpful, very courteous and respectful. Did not know of these remote renting sites, for sure next time we need this kind of rental, this is the place we will go.

OSCAR T.
Évaluation :

Le client n'a pas laissé de commentaire.

RICHARD Z.
Évaluation :

Le client n'a pas laissé de commentaire.

NOEL L.
Évaluation :

Le client n'a pas laissé de commentaire.

ALEXIS L.
Évaluation :

Uhaul representative was friendly and helpful

ALAIN G.
Évaluation :

Le client n'a pas laissé de commentaire.

MICHAEL C.
Évaluation :

I wish I had the name of the gentleman who helped me at this location. He had a great attitude, helped me find the right rental, and was super friendly. I'd rent a truck from this location again because of him and his customer service. It brightened my day!

LARRY K.
Évaluation :

I have used this location numbers of times. The management is very nice and treat the customer with professionalism and respect. They are nice folks.

Noreen S.
Évaluation :

Le client n'a pas laissé de commentaire.

Jeannette Z.
Évaluation :

Amazing customer service at the location

Oscar L.
Évaluation :

Le client n'a pas laissé de commentaire.

Hanany R.
Évaluation :

The person who took care of me was super sweet, friendly and great 👍 I wish I could've caught his name so I could mention it here.

Chris E.
Évaluation :

This location was great. HOWEVER my first location was horrendous USA storage was the worst place I've ever been to. I had a reservation for 12 o'clock apparently the place closes at 11 o'clock be in about five other people were lined up outside tried to get our trucks little did we know the place was closed. I booked this place 2 1/2 weeks in advance to make sure my truck was in line for my move. When I got there the door was locked to the place and the two lockboxes had no keys in them. It was extremely stressful morning I called at least 20 to 25 places to try to find a truck last minute none of them had one. The scheduling department was great she finally found a truck for me last minute and I had my move completed but it was a very hectic morning. USA storage is extremely unprofessional I would never get a U-Haul from that place again and it makes me never want to deal with this again.

EFREM G.
Évaluation :

EVERYTHING WAS GREAT AND VERY PROFESSIONAL. THE GENTLEMAN THAT ASSISTED ME WAS VERY NICE AND QUICK. I WAS SO PLEASED.

LIZBETH P.
Évaluation :

Rep was under a lot of stress because it was raining. This was my first time renting a uhaul and my experience was not good because of the rep. I was asking questions and he was not interested in answering them. He was rude and became load with me because I was jumping the gun. Needles to say you've lost a customer because of an employee's attitude and lack of people skills.

smedley M.
Évaluation :

Le client n'a pas laissé de commentaire.

MIGUEL B.
Évaluation :

Le client n'a pas laissé de commentaire.

Richard Z.
Évaluation :

I have used this location several time dont change a thing

Eugenio M.
Évaluation :

Le client n'a pas laissé de commentaire.

TAFT P.
Évaluation :

Le client n'a pas laissé de commentaire.

ANTONIO W.
Évaluation :

Le client n'a pas laissé de commentaire.

Jahnai H.
Évaluation :

Professional and friendly customer service. Well maintained equipment able to get the job done. Overall excellent experience.

John B.
Évaluation :

Le client n'a pas laissé de commentaire.

ADEDIRAN A.
Évaluation :

Very friendly and helpful staff

ALFREDO P.
Évaluation :

Nothing everything was excellent

ROY S.
Évaluation :

Nice and professional

CHRISTOPHER V.
Évaluation :

Located inside gas station. Was out to lunch. Owner of gas station kept telling me rudely that the uhaul was not his business. Ver rude staff in gas station. Uhaul merchant was very nice.

DELROY W.
Évaluation :

I picked up the truck there were empty drink cans or bottles in the cab the rear was clean then i set out on the road the truck started out fine then i noticed it started to pull to the right side on occasion then when i got to pick up a few things the truck would not move and was shaking profusely ,i tried to head back to U-Haul a lot of noise under the truck , vibration , pulling to one side, i could barley get back to U-Haul . Could not use the truck.

Sandra Q.
Évaluation :

Le client n'a pas laissé de commentaire.

Seechan M.
Évaluation :

Le client n'a pas laissé de commentaire.

ENRIQUE R.
Évaluation :

Over-priced.... Rent little van $19.99 Just went from Hollywood and Doral and payed almost $72.00. That's to much !!!

Raymond H.
Évaluation :

Le client n'a pas laissé de commentaire.

MICHAEL P.
Évaluation :

Le client n'a pas laissé de commentaire.

KIMBERLY S.
Évaluation :

Le client n'a pas laissé de commentaire.

George L.
Évaluation :

The parking lot was a swimming pool! Trying to get to my truck was inconvenient due to the ankle deep water I had to wade through. Customers should not have to deal with that. Customer service was good. Staff was very pleasant and helpful. I also unfortunately had to deal with a vehicle mechanical issue. Uhaul road assistance was great. Got me back on the road in about 2 hrs. My loss of time was credited to me. Not a poor experience by any means. But the large about of water in the parking lot and the temporary breakdown of equipment lessened a favorable experience

Derrick D.
Évaluation :

Le client n'a pas laissé de commentaire.

Nia W.
Évaluation :

Le client n'a pas laissé de commentaire.

LARRY K.
Évaluation :

Nothing the manager was also great. Going to use again.

Mia R.
Évaluation :

Very easy and fast pick up.

WILLIAM R.
Évaluation :

Le client n'a pas laissé de commentaire.

JOSE C.
Évaluation :

Excelent service.

SHAMEKA B.
Évaluation :

Le client n'a pas laissé de commentaire.

ARTHUR R.
Évaluation :

Gd

Anthony C.
Évaluation :

Le client n'a pas laissé de commentaire.

John A.
Évaluation :

Excellent service! Easy transaction in and out

george M.
Évaluation :

Le client n'a pas laissé de commentaire.

Michael B.
Évaluation :

The Owner, Otis, was very nice and helpful. I will definitely use this location again. It's also convenient to have a gas station on site.

John P.
Évaluation :

Besides Uhaul not having the equipment at the location the web pages initial said and having to have my location changed causing a longer drive and the person at the uhaul 1-800 customer service number not seeming to have any empathy the rental went well at the new location, friendly service

STUART R.
Évaluation :

Le client n'a pas laissé de commentaire.

ANGEL S.
Évaluation :

Very good service and costumer service

john C.
Évaluation :

Le client n'a pas laissé de commentaire.

luis T.
Évaluation :

This is not for the location but for dispatch and corporate. I am basically very disappointed with how things went down. I reserved at one location and was told go to a different location then told to go to a third location to pick-up a truck. My contract clearly stated my pick up location. I may never use this company again.

JEROME S.
Évaluation :

Staff was very helpful on phone and even more in person. Got me processed and out the door faster than online!

Jennifer J.
Évaluation :

This is my preferred location. Guy working there is outstanding.

PEDRO L.
Évaluation :

Le client n'a pas laissé de commentaire.

MARY W.
Évaluation :

Le client n'a pas laissé de commentaire.

MELISSA K.
Évaluation :

The Service is the best. They go out of their way to be helpful and answer all my questions.

JOSHUA O.
Évaluation :

Le client n'a pas laissé de commentaire.

Elizabeth Z.
Évaluation :

Le client n'a pas laissé de commentaire.

ANGEL S.
Évaluation :

Very good service good cuality service

ELIZABETH D.
Évaluation :

Le client n'a pas laissé de commentaire.

JENNIFER N.
Évaluation :

They are AWESOME AND AND ALWAYS NICE. They always have what you need!

JONATHAN L.
Évaluation :

The service is always excellent!! 5 stars out of 5!

June H.
Évaluation :

I have had great experiences at this location. Fast easy in and out!

Luis P.
Évaluation :

Le client n'a pas laissé de commentaire.

Ibrahim C.
Évaluation :

Le client n'a pas laissé de commentaire.

Robert B.
Évaluation :

Honestly, nothing!

VICTOR L.
Évaluation :

Le client n'a pas laissé de commentaire.

JOHN D.
Évaluation :

dealer very profissient

JEICIN D.
Évaluation :

Le client n'a pas laissé de commentaire.

Steven F.
Évaluation :

Location was small but no issues at location. The service was excellent. The only problem was with the app. It was an issue trying to finish my pickup on the app

DAVID K.
Évaluation :

Le client n'a pas laissé de commentaire.

NATALIE L.
Évaluation :

Le client n'a pas laissé de commentaire.

GODFREY D.
Évaluation :

Le client n'a pas laissé de commentaire.

Natalie J.
Évaluation :

The owner very rude never will i rent from sub contractor again

Gustavo M.
Évaluation :

I am overdraft, because uhaul doesn't stop charging me.

Bruanna R.
Évaluation :

Le client n'a pas laissé de commentaire.

AMANDA E.
Évaluation :

Le client n'a pas laissé de commentaire.

June H.
Évaluation :

Excellent customer service! Recommending this location to all my family & friends. Will definitely be returning for my next move. Keep up the great work.

MARIBEL M.
Évaluation :

Le client n'a pas laissé de commentaire.

Mike N.
Évaluation :

I placed a reservation to pick up the truck at the Ives Dairy Location ? Not Pembroke Pines. I am on a strict time schedule for tomorrow as I am driving from Miami to Clearwater. Pembroke Pines is further from my house . I placed this reservation 10 days in advance . Not to mention when I called Uhaul reservations just now And asked to speak to a manager after i received a message saying to pick up in pembroke pines she transferred me to customer service . That lady from customer service then transferred me back to reservations and I got hung up on . I called the location in pembroke pines that was in the confirmation message I received and the employee didn't have my reservation and said she would not have the truck or dolly i reserved for tomorrow Aug 1. She advised me to call the 800 number again. So i called that number again and told the young women what happened and she told me to hold on an transferred me again back to the pembroke pines location that I just hung up with . Now they do see my reservation. My problem is getting bounced around , and I didnt reserve the truck for this location this is a farther drive for me to pick up an again I am on a strict time frame which is why I made the reservation 10 days in advance and at a convenient location for me to pick up. If i had known the location I reserved the truck at was not gonna have it prior to 5 pm the day before I needed it I would not of went with this company and tried a different truck rental place that would of been able to assist me one or tell me in advance that my request could not be granted . This actual location though the people were great at Pembroke Pones when I did pick up my truck so my comment had nothing to do with this particular location

Sandra G.
Évaluation :

Le client n'a pas laissé de commentaire.

Simon K.
Évaluation :

Le client n'a pas laissé de commentaire.

FREDERICK W.
Évaluation :

Had a few issues with them getting my order straight it took for ever but ok

Angelica H.
Évaluation :

Make sure they have the equipment on-site. I rented a appliance dolly and they actually didn't have it

Penny B.
Évaluation :

Le client n'a pas laissé de commentaire.

Everaldo F.
Évaluation :

Le client n'a pas laissé de commentaire.

DOREEN G.
Évaluation :

Le client n'a pas laissé de commentaire.

Jennifer J.
Évaluation :

Le client n'a pas laissé de commentaire.

FLOR DE LIZ B.
Évaluation :

Super friendly professional and knowledgeable employees. Great prices and equipment. Love UHAUL!!

Zalak P.
Évaluation :

Le client n'a pas laissé de commentaire.

Fayaz A.
Évaluation :

Le client n'a pas laissé de commentaire.

LILETH G.
Évaluation :

Our agent was pleasant & helpful.

Greta R.
Évaluation :

Le client n'a pas laissé de commentaire.

SANDRA P.
Évaluation :

I would like to inform you that this is my 2nd time renting from this location. The reason I came back and will continue it is because of the outstanding professional, kind, friendly and umost customer service received from the agent. I will definitely recommend this place to all my friends and family. Thanks

Denzell I.
Évaluation :

They are amazing people. Only Uhaul in Town that I would rent from.

Donna M.
Évaluation :

Le client n'a pas laissé de commentaire.

SHARON W.
Évaluation :

Le client n'a pas laissé de commentaire.

ORSOM B.
Évaluation :

Le client n'a pas laissé de commentaire.

Non reviews have been submitted for this location.

Retour
Haut de la page