Le client n'a pas laissé de commentaire.Damian W.
Customer Reviews for University 11 Gas Station LLC
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Pembroke Pines, FL 33024
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 9h am à 5h pm
- Sam : 9h am à 4h pm
- Dim : 9h am à 1h pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Chad L.
Le client n'a pas laissé de commentaire.SANTINI CARLOS Z.
The Attention was great, he was Polite and helpful like always,LILIANA T.
Le client n'a pas laissé de commentaire.STUART R.
Friendly and very professionalFernando S.
Thanks for a great experience in a time of need and for equipment this was trouble free ,just worthy of its use .Thanks for being a great service provider for our communitySarah R.
Le client n'a pas laissé de commentaire.FRANCISCO O.
Le client n'a pas laissé de commentaire.JOSEPH C.
Otis and Sharon were extremely professional and great attitude!! Very pleasurable experience.DOUGLAS W.
Le client n'a pas laissé de commentaire.BRANDON P.
Le client n'a pas laissé de commentaire.RICARDO A.
Great customer service!KAYLA R.
Le client n'a pas laissé de commentaire.Benny R.
Nothing. Everything was great the truck was clean most of all.JEFFREY R.
Customer service was superbROBERT M.
Le client n'a pas laissé de commentaire.ROBERTO N.
Le client n'a pas laissé de commentaire.CHAD L.
Le client n'a pas laissé de commentaire.Yadami P.
I dropped it here because the first location doesn't exist.Carlos Q.
The rep was super nice! Best u-haul location ever! So easy and quick. Thank you.GUILLERMO G.
It was a perfect experience, customer service on point. MerciCRISTINA A.
Nothing to improve on. Surpurb service and friendly communications. Will rent from this place again.FLOYD J.
Staff was helpful and friendlyDEBORAH F.
Le client n'a pas laissé de commentaire.MARCOS F.
I have problem whit flat tire and the road assistance never show upGONZALO R.
Very goodALEJANDRO P.
Great customer service. Great staffMARCOS F.
Totally awesome people working in these location I done more than one rental here and always a great help even finding equipment for me in diferente store 100 % satisfiedGUSTAVO M.
Nothing great experienceMARK S.
Just keep trying to get better for your customers we appreciate your business even more. Merci.ERROL R.
Top of the line customers service, very satisfied.JOSE M.
Le client n'a pas laissé de commentaire.EDEL D.
Le client n'a pas laissé de commentaire.Jorge G.
If a small, gas station based location cannot handle the volume of business they book they need to hire more people and get a better internet connection. I was at the poorly ventilated gas station for 45 minutes for a transaction that could have taken ten. Will never again use this location for an otherwise well-run company.William S.
Le client n'a pas laissé de commentaire.Rick D.
Le client n'a pas laissé de commentaire.Ivonne M.
The staff was excellent, excellent hospitality.Hudson D.
Le client n'a pas laissé de commentaire.Jeff D.
Everything was greatTERENCE P.
Le client n'a pas laissé de commentaire.Robert S.
Otis, very funny man & skilled at his work - he should get a raise. ðŸ˜œSTEVEN F.
Excellent service à la clientèleDEBRA H.
Le client n'a pas laissé de commentaire.EDGAR G.
Le client n'a pas laissé de commentaire.Robert S.
Le client n'a pas laissé de commentaire.GUSTAVO P.
The gentlemen did just fine.thank you u-haulPHILLIPA H.
Le client n'a pas laissé de commentaire.JORGE H.
Nothing it was amazing service....JASMIN P.
Le client n'a pas laissé de commentaire.CLEMENTE A.
Excellent service à la clientèle.JESSICA H.
Le client n'a pas laissé de commentaire.ELIEZER M.
All went well until another person who claimed they were an employee approached me about Comcast service they provide and asking for personal information. Not a good setting for it. It felt illegalNORMAN L.
Le client n'a pas laissé de commentaire.DAVID B.
I have rented from you 2 times in the last 2 weeks. The first truck had an ABS problem and constantly beeped for the 4 hour trip which was extremely annoying. The second truck roda and handled very badly and vibrated during the whole 12 hours (4 hours one way and then 4 hours back and then 4 hours to my drop off. I will say all of your agents were very helpful and I did appreciate their help. But you trucks were very old and not in good shape.WILLIAM D.
I had a wonderful experience. Maybe a more private office for the staff (they are in the open area of a gas station store) would be helpful. Staff was excellent.PAUL T.
Le client n'a pas laissé de commentaire.Carlos R.
Le client n'a pas laissé de commentaire.WALLACE F.
Le client n'a pas laissé de commentaire.Winny D.
The truck had a smell and we notice that as soon as we turned it in they rented to someone else Without disinfecting it ! Is so scary that due to COVID-19 they are not been more careful! Customer service was really good .Julian V.
The gentleman responsible for the site knew what to do and how to do it well; direct to the point, helpful, very courteous and respectful. Did not know of these remote renting sites, for sure next time we need this kind of rental, this is the place we will go.RUBEN G.
Le client n'a pas laissé de commentaire.OSCAR T.
Le client n'a pas laissé de commentaire.RICHARD Z.
Le client n'a pas laissé de commentaire.NOEL L.
Uhaul representative was friendly and helpfulALEXIS L.
Le client n'a pas laissé de commentaire.ALAIN G.
I wish I had the name of the gentleman who helped me at this location. He had a great attitude, helped me find the right rental, and was super friendly. I'd rent a truck from this location again because of him and his customer service. It brightened my day!MICHAEL C.
I have used this location numbers of times. The management is very nice and treat the customer with professionalism and respect. They are nice folks.LARRY K.
Le client n'a pas laissé de commentaire.Noreen S.
Amazing customer service at the locationJeannette Z.
Le client n'a pas laissé de commentaire.Oscar L.
The person who took care of me was super sweet, friendly and great ðŸ‘ I wish I could've caught his name so I could mention it here.Hanany R.
This location was great. HOWEVER my first location was horrendous USA storage was the worst place I've ever been to. I had a reservation for 12 o'clock apparently the place closes at 11 o'clock be in about five other people were lined up outside tried to get our trucks little did we know the place was closed. I booked this place 2 1/2 weeks in advance to make sure my truck was in line for my move. When I got there the door was locked to the place and the two lockboxes had no keys in them. It was extremely stressful morning I called at least 20 to 25 places to try to find a truck last minute none of them had one. The scheduling department was great she finally found a truck for me last minute and I had my move completed but it was a very hectic morning. USA storage is extremely unprofessional I would never get a U-Haul from that place again and it makes me never want to deal with this again.Chris E.
EVERYTHING WAS GREAT AND VERY PROFESSIONAL. THE GENTLEMAN THAT ASSISTED ME WAS VERY NICE AND QUICK. I WAS SO PLEASED.EFREM G.
Rep was under a lot of stress because it was raining. This was my first time renting a uhaul and my experience was not good because of the rep. I was asking questions and he was not interested in answering them. He was rude and became load with me because I was jumping the gun. Needles to say you've lost a customer because of an employee's attitude and lack of people skills.LIZBETH P.
Le client n'a pas laissé de commentaire.smedley M.
Le client n'a pas laissé de commentaire.MIGUEL B.
I have used this location several time dont change a thingRichard Z.
Le client n'a pas laissé de commentaire.Eugenio M.
Le client n'a pas laissé de commentaire.TAFT P.
Le client n'a pas laissé de commentaire.ANTONIO W.
Professional and friendly customer service. Well maintained equipment able to get the job done. Overall excellent experience.Jahnai H.
Le client n'a pas laissé de commentaire.John B.
Very friendly and helpful staffADEDIRAN A.
Nothing everything was excellentALFREDO P.
Nice and professionalROY S.
Located inside gas station. Was out to lunch. Owner of gas station kept telling me rudely that the uhaul was not his business. Ver rude staff in gas station. Uhaul merchant was very nice.CHRISTOPHER V.
I picked up the truck there were empty drink cans or bottles in the cab the rear was clean then i set out on the road the truck started out fine then i noticed it started to pull to the right side on occasion then when i got to pick up a few things the truck would not move and was shaking profusely ,i tried to head back to U-Haul a lot of noise under the truck , vibration , pulling to one side, i could barley get back to U-Haul . Could not use the truck.DELROY W.
Le client n'a pas laissé de commentaire.Sandra Q.
Le client n'a pas laissé de commentaire.Seechan M.
Over-priced.... Rent little van 19,99 $ Just went from Hollywood and Doral and payed almost 72,00 $. That's to much !!!ENRIQUE R.
Le client n'a pas laissé de commentaire.Raymond H.
Le client n'a pas laissé de commentaire.MICHAEL P.
Le client n'a pas laissé de commentaire.KIMBERLY S.
The parking lot was a swimming pool! Trying to get to my truck was inconvenient due to the ankle deep water I had to wade through. Customers should not have to deal with that. Customer service was good. Staff was very pleasant and helpful. I also unfortunately had to deal with a vehicle mechanical issue. Uhaul road assistance was great. Got me back on the road in about 2 hrs. My loss of time was credited to me. Not a poor experience by any means. But the large about of water in the parking lot and the temporary breakdown of equipment lessened a favorable experienceGeorge L.
Le client n'a pas laissé de commentaire.Derrick D.
Le client n'a pas laissé de commentaire.Nia W.
Nothing the manager was also great. Going to use again.LARRY K.
Very easy and fast pick up.Mia R.
Le client n'a pas laissé de commentaire.WILLIAM R.