VERY NICE AND HELPFUL I WOULD HIGHLY RECOMMEND TO GO PICK UP AND DROP OFF AT THIS PLACE!!
Jade S
Customer Reviews for PRM Partners LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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i submitted a prior review about this rental. I also should warn everyone that the mileage estimations are EXTREMELY tight and really not an accurate representation of the mileage required for the trip so that extra mileage charges will accrue and at $1/mile, believe me this adds up...... Rent from PENSKE.... they have unlimited miles for essentially the same price rental. UNLIMITED..... the Uhaul approach of not really allowing enough mileage for the quotation given is a BAIT AND SWitCH technique , and the overall rental may cost the unwary consumer substantially more.... in my case it was only $10, but I can envision where the unwitting consumer may get hit with substantial overage charges... RENT FROM PENSKE>>>> their commitment is firmer.
David MWonderful experience with my Uhaul rental. Merci
Ashley Ganyone looking to rent a UHaul truck needs to go to this location, friendly helpful staff, clean well maintained location, easy in and easy out with the truck
GAGE MMake sure customers put gas in the vehicle before bringing it back
Jimmy GGreat staff
Linda BThe truck smelled like smoke and had leftover items from the previous user. Check in and drop off process was so easy though. Overall a good experience & would do it again.
Jaice DManger was Great and new employee did her best to handle everything. Very nice and professional
MICHAEL LIn the past, I rented from U-Haul to get around while my car was in the shop. At these rental prices, though, I will start using Uber while my car is in the shop. It cost me over $260 for 32-hours. Merci!
ricky pEverything went smoothly. I received a reminder call, and all the ladies were super nice.
Shanika MThanks for all y'all do y'all are Lifesavers
Greg CCustomer service was great
Royal HHorrible check in (waited 45 mins for someone to come, no one was there). The add-ons I purchased (furniture pads and furniture dolly), they did not even have on the site. Frustrating to say the least!
Alexis PWe were held up for 2 HOURS because of employee negligence. UHaul caused us to be those 2 hours late to our destination therefore losing the bid on the equipment we were travelling for and STILL wants to charge us $700. Because they were unable to provide an on time service, we made a 10 hour trip for nothing AND lost the equipment we searched for weeks to find. Not to mention the truck was extremely dirty and the drive was extremely shaky. We were at our pick up location 15 minutes early and on a strict time line. Unfortunately, UHaul treated us as disposable. We want a refund and for UHaul to drop these charges.
Kelsey LThe money left over from the mileage i didn’t use never came to my account .
Yasmine lGreat customer service!
Brianna HThey Put wrong Mileage Out number, they did not have the receipt ao that I can claim any reimbursement
Mehedi HEverything is exelent.
CARLOS OGas mileage was not correct reading as on plan on paper that I sign. Charge me more for fuel that was wrong from the start
ROSALIND MI filed a report about water leaking in the truck on the same day I rented the truck I have yet to be called back or compensated for my damages but I am still being charged for the services I do not understand !
Vernon PNothing I told a few people about you the same day I bought back the truck
Edmond AActually have the reserved equipment at the location.
Davin BGreeted me upon arrival and after mentioning the issues with the vehicle they said that they would note them in the system
Steven REverything was perfect!
Lakeisha MThe vehicle was not clean at all. There were crumbs and an empty cigarette pack in the cup holders. It also reeked of said smoke and was very unpleasant to be in during our pick up. The vehicle served its purpose well but it could stand to be cleaner in the driver cab.
Javier GNa
Hugo CThe U-Haul was full of roaches I had to personally take it to the car wash and clean out the back of it b4 I could even move furniture it’s not the sites fault I don’t think but Maby y’all should make sure customers clean the back of the U-Hauls after use it’s not fair to the next to deal with situations like that
Sheavon NThis location did what it was supposed to do. My initial reservation for my rental vehicle was at a different location. UHaul moved my reservation to this location, which was further from my destination. This resulted in more mileage (charged) due to having to travel farther.
Ryan LDid not get the remaining balance back.
Natasha Rgreat customer service
Hilda JSuper customer service
BRENT RCustomer service was excellent, professional, welcoming and informative on services and products available along with being accommodating.
Cyntrell EEverything was done professionally and to my liking. Merci
STEPHANIE OOnly issue was the drop box for the 24 hour drop off. It seemed as though the key for the truck could have easily been taken put of the box and the vehicle ultimately being stolen. For me personally, it didn't matter, but from the business side of things, perhaps a more secure drop box.
KENNETH HI did overnight drop off
TAMIKA HEverything was very good with the van & the service lady was very helpful ! Excellent service ! Thanks
KIM LMy reservation wasn't ready until an hour later. I went to the place and the truck wasn't there so I had to go back when she called me a hour later.
Solange DI had horrible problems movers i hired thru uhaul dropped me then dident show I moved my stuff up three flights of stairs
christina zTow dolly had a tire out of balance
Kirby CGreat customer service! Above and beyond friendly..
Rachelle KI didn't find anything wrong. Thank you for being there when we needed you.
Daniel AEverything was good
Tia hI requested for 24 hrs and did not receive it, she wanted me to get charged for another day, and she added safe trip on there and I declined it, I won’t be renting from y’all ever again, the rates were double the price
MIRANDA SNothing!! Great customer service!!
sheryl d