Le client n'a pas laissé de commentaire.Jesse R.
Unlimited Self Storage
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Nothing. First time using app for rental process and it worked well.David M.
Online checkout was confusing on my cell phone. Asked worker at facility to help and she, reluctantly, did. Worker seemed rushed and was not friendly. She kept saying "just go online and follow instructions". When I told her that's what I did and that it wasn't working, she seemed unconcerned.Mark Y.
Friendly service and very thorough with the check-out/check-in process. If needed, I would definitely use this location again.CRISTEN W.
I'm sorry to say pickup and dropoff was quite frustrating: I used the mobile app as my reservation was after-hours. The pickup and dropoff processes required me to take photos (which was difficult as it was dark and my phone has storage issues) and input information I could have provided when I reserved the vehicle...if I hadn't provided the information then already! Pickup and dropoff took more than 30 minutes of my reservation time. I would have appreciated a warning that these processes are so involved (including the fact that I might need my passport or other forms of identification I don't normally carry around). If there's some way these procedures can be simplified, perhaps by including more in the reservation process, that would be extremely helpful. Nevertheless, thank you for a clean and dependable vehicle.Emily W.
Le client n'a pas laissé de commentaire.diane R.
polite young ladybilly L.
Drop-off area is a very small parking area. Staff member was friendly and helpful.Ricky S.
A okJohn M.
When she unhooked the trailer from my SUV she let the trailer slam in to the back of my vehicle, denting and scratching it. She said she would turn it in to her boss. I am still waiting to hear how to get the damage dealt with.Mitchell H.
Le client n'a pas laissé de commentaire.darron D.
Le client n'a pas laissé de commentaire.alan R.
Le client n'a pas laissé de commentaire.William G.
Windshield wiper fell apart on the driver side.june S.
Le client n'a pas laissé de commentaire.Robert C.
Le client n'a pas laissé de commentaire.david M.
Le client n'a pas laissé de commentaire.Constance N.
Le client n'a pas laissé de commentaire.Angela M.
Le client n'a pas laissé de commentaire.James M.
My reservation was changed the day off without prior notice!! My card was charged when I was told it wouldn't be and it put me in overdraft on top of that my charges showed I owe 97.456.768 so that had to be fixed on top of the bad customer service I received it was a bad experience overall!! I have to move in a couple of months and IAM looking for another moving company because no one called me back to rectify this situation!! Due to this business I have two overdrafts because the company charged me a separate time for gas!!barbara T.
Le client n'a pas laissé de commentaire.Joshua L.
Le client n'a pas laissé de commentaire.Davina A.
Le client n'a pas laissé de commentaire.Chris A.
Le client n'a pas laissé de commentaire.Michael M.
Nothing great serviceOscar H.
Great customer service and a friendly place to do business with . Outstanding.Oscar H.
Pick up was great, provided great service and answered questions.Brandon T.
Customer service was awesome!LEONARD A.
Le client n'a pas laissé de commentaire.linda M.
When I called in to customer service to check on extra mileage question and to verify the pick up address I was told to pick up the truck at a different location than I originally set up. The location they said to pick up was 429 Waco Dr and when I got there, there was only one truck on the lot and it looked antique & there was a sign on window they would be back at 11am & it was about 10:25am as a was trying to get an earlier start. Also there was a sign there saying this business is for sale by owner. I checked my reservation on my iPhone and it said I was supposed to pick up on LaSalle Dr which is where the storage unit was that I was coming to load up in the first place. Anyway I drove over that and was greeted warmly by Erica, she treated me very kindly, professionally and very helpful. I really appreciated that.Dennis D.