Évaluations des clients Upstate Car Center

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Upstate Car Center

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Earl W. le

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Le client n'a pas laissé de commentaire.

Andrew R. le

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everything was fine for me

molly S. le

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The location does not get internet service!!! internet is the only way to make a reservation processing the truck was virtually impossible as I had to go outside of the building 10 Paces to pick up service to take a picture of my driver's license and everything else ridiculous the clerk didn't know what she was doing it took almost an hour to complete the transaction for just a pickup pre-registered pickup

Michael K. le

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Le client n'a pas laissé de commentaire.

Nicholas P. le

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Le client n'a pas laissé de commentaire.

Nicholas P. le

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Le client n'a pas laissé de commentaire.

Robert F. le

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Le client n'a pas laissé de commentaire.

Andrew Y. le

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Le client n'a pas laissé de commentaire.

Neal O. le

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Le client n'a pas laissé de commentaire.

Justin Q. le

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Le client n'a pas laissé de commentaire.

shawn A. le

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Would like an explanation of why I was over on mileage?

Michael K. le

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Let customers know sooner on change of pick up location.

Christopher B. le

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My card was charged but when I went to pick up the truck they did not see a payment. I basically paid for the truck twice on that day which led to an unbelievable amount of frustration and held my move up another day. I am still waiting to hear back from the email and call I placed to customer service. I will not use Uhaul again.

Dave O. le

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Le client n'a pas laissé de commentaire.

Rick Y. le

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It took 30 minutes to get our rental, and this was after we had to drive an hour out of our way to pick up the rental. We were given extra mileage but not a credit for the gas that we had to use to get to our destination. Also, the rental did not have a full tank of gas when we received it. Then we had to drive another 48 miles to our destination-where we had reserved a truck in the first place. When we returned the rental, we filled the gas tank. We spent $25 that we shouldn't have had to spend because of the first location not having the rental we reserved and the tank not being full upon pickup. Very poor customer service.

Jacob G. le

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Understaffed. Waited about a 50 minutes to get talk with someone. She took awhile and did not seem to know what she was doing. Overall took about an hour to get the truck after I already reserved it online, which was supposed to make it a quick pickup. Truck was new and worked good though. Just the hour it took to get the truck messed up my schedule for the rest of the day.

Richard M. le

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After many attempts, it appears that i got scheduled befor an afternoon rental. I really appreciate their flexibility to give me the day and time requested. Thank you very much!