no one was at this location to let me pick up the trailer. a friend of the shop stopped by at 1030 am and gave me a phone number to call. the guy that i called took payment over the phone and got some info he needed for the rental i didn't leave his yard till 11am. i still had to get the car and drive north 5 hrs. because of this i lost an hr of travel and pay. very disappointedoliver A.
Customer Reviews for Uptown Auto Group LLC
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
It was a shit show. When I went to pickup truck which I ordered 3 or 4 days prior, a 20 footer, which they said they had and did not have. P/U was 4:00 Thursday as I'm in the way to the pace to get...the girl called and said she's leaving at 4 so she would leave the keys and truck. I'm moving the next day, Friday 6/26, with no truck. Went to Penske, too much money, so I tried uhaul again and they are going to a 15 footer and they'll call me in an hour to tell me where to pick up this truck. 3 hours later they called and said to pick it up somewhere, and I was sent to several different places so I can't remember them all...no one was there and no truck again. I call uhaul again and they said I was at the wrong place and to go to another and that place said they didn't have go back to the last place we were at. All day back and forth with this debacle. I'm tired!MICHAEL L.
Le client n'a pas laissé de commentaire.ray R.
Great peopleKaren R.