Customer Reviews for Uptown Exchange
(U-Haul Neighborhood Dealer)

38 évaluations

1279 S Old US Hwy 23   Brighton, MI 48116

(810) 360-6122

Heures d’ouverture

  • Mon-Wed: 11 am–5 pm
  • Thur-Fri: 10 am–5 pm
  • Sat: 10 am–3:30 pm
  • Sun: Closed
Heures d'ouverture spéciales
  • 5/25/2024: Fermé
  • 5/26/2024: Fermé
  • 5/27/2024: Fermé

Services dans cet établissement :

Pour nous contacter

(810) 360-6122

1279 S Old US Hwy 23
Brighton, MI 48116

Services dans cet établissement :

Heures d’ouverture

  • Mon-Wed: 11 am–5 pm
  • Thur-Fri: 10 am–5 pm
  • Sat: 10 am–3:30 pm
  • Sun: Closed
Heures d'ouverture spéciales
  • 5/25/2024: Fermé
  • 5/26/2024: Fermé
  • 5/27/2024: Fermé
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Friendly and helpful staff. Easiest rental ever.

Michael O 
Évaluation :
1

Uhaul did not include the appliance dolly or dozen blankets that I paid for when I picked up truck via Uhaul app after store hours

daniel b 
Évaluation :
5

Friendly staff!!

SCOTT S 
Évaluation :
5

Very friendly. Made the pickup and drop off process easy. Very satisfied

Todd K 
Évaluation :
5

Great rental location. Quick pick-up. truck was clean and ready when i arrived.

Jerry B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ryan M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jamie G 
Évaluation :
3

I dropped after hours

patrick m 
Évaluation :
5

Great customer service at this location! Highly recommend using Uptown Exchange.

Renee B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LELAND J 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jay G 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shane C 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daniel P 
Évaluation :
3

Inside of cab smelled like weed pen. I had to go buy an air freshener it was so bad. Other than that truck was nice. Ran well. Pick up and return process via mobile was nice but it took forever doing it over the phone. Now I know why they included the Wi-Fi info

David C 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Heather E 
Évaluation :
5

Fast and friendly check in. Secure location.

Jeff H 
Évaluation :
5

The location was closed when the truck was returned. We just went through the retaining procedure on the internet. No issues.

William M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LISA M 
Évaluation :
2

1. The app kept kicking me out so I couldn't get my truck till an hour after I originally reserved it for. 2. The location lock box it hard to open and get the key out. The lock it's self was a whole nother story. 3. We paid for a dolly and it wasn't in the uhaul. So we had no dolly to help move out larger furniture. 4. The location parking is not up to par and other cars from the surrounding businesses kinda blocked the spot to park a 20 ft uhaul so I had to park it on an angle.

Cameron M 
Évaluation :
5

Excellent service.

jose h 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SCOTT S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kelsey M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dave K 
Évaluation :
5

Easy and customer service was great

Janet B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tyler K 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jake H 
Évaluation :
5

Service rapide et convivial. Very nice store lots of good stuff.

Chad W 
Évaluation :
4

Nothing can really be done about it, but parking is pretty limited for leaving your car while using the truck.

Paul F 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jacob W 
Évaluation :
5

Everything was good. The location personnel were very friendly and helpful.

JOHN A 
Évaluation :
5

Super truck was clean and was warming up when I arrived, super nice staff will rent from here again for sure if I ever need a truck again.

Robert B 
Évaluation :
4

Impressed by the help I received.... I had a larger size ball receiver on my hitch. I had a 2" one but didn't have the tools to change it over, they jumped right in to swap it over with their tools and got me on my way! Easy return also.

TOM S 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Scott A 
Évaluation :
4

The employees were great & very Helpful, the trailer was clean but a piece of junk, rattled & bounced on a smooth road, Backup was not easy, it jacked knifed without turning the wheels, I have boats since 1990 and I know how drive with towing the boats but not this trailer. luckily the load light & the drive was short and managed to get the best of it.

Walid A 
Évaluation :
3

Make sure somebody that's qualified to handle the trailer does your sale! What I learned was the gentleman that hooked up my trailer wasn't experienced and has not done any of his testing! The owner told me he has not done it any of the required things to be allowed to hook up U-Haul trailers! This was brought to my attention after I had said to the owner of the store it's a good thing I stopped because I felt the trailer jerk and realized that the person who hooked up the trailer did not tighten the sleeve down on the ball! This could have been a very bad thing for all of us! @uhaul #uhaul.

george h 
Évaluation :
1

This was a literal nightmare. We had a set reservation that even though I had a confirmation code it didn't show up. I sat in the freezing code for almost an hour. I don't believe I will ever use Uhaul again! Also the truck was beat up as well.

Efrain D 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Joseph B 
Évaluation :
5

After a nightmare with software and a combination issue and after the reserve truck I had the prior day was not available.....not bad. Wait, the hour I burned trying to get the truck cast me 50 x 7 guys for the hour delay.....

David P 
Non les évaluations ont été soumises pour cet établissement.

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