Évaluations des clients Urban Beverages

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Urban Beverages

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Brian C. le

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The drop-box location was not clearly marked. I needed to call customer support to find the key location and understand how the pickup would occur. It took an extra 45 min waiting outside in the cold to find out how and where to unlock the key. Very poor instructions from the Newburgh store who made this reservation.

Susan M. le

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They were courteous and helpful.

Raymond G. le

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My reservation was for 10am but the store doesn’t open until 10am. The cashiers were more interested in helping the lottery and beverage customers than me, who came in before most of the other customers. The truck was dirty and a lot of damage wasn’t marked off.

Oliver P. le

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the staff need more training, the manager were rude n rude, no business skill at all;

Lee Ann O. le

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Le client n'a pas laissé de commentaire.

Frank R. le

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Le client n'a pas laissé de commentaire.

Kellie A. le

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The area and the customer service given we're horrible.. they were rude and never checked the vehicle before we took it there was a piece of random bedframe left from the previous borrower..not acceptable

Cheryl N. le

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The young woman who checked me in was very nice. It was difficult to locate and poorly marked as a UHAUL location, and workers too focused on beverages to provide quality service

Jenifer R. le

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Make sure the gas is were it is said to be. I picked up truck with 26519 miles went 2 miles supposedly was a full tank but was at 7/8 of a tank.

Merritt J. le

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Le client n'a pas laissé de commentaire.

Wayne B. le

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Le client n'a pas laissé de commentaire.

WILLIAM R. le

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WOULD LIKE A CALL FROM A MANAGER LOOK AT FILE TO SEE WHAT HAPPENED....................

Elizabeth V. le

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Very professional and pleasant.

Fred P. le

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First of all I got an email 3 hours before I got there telling me I had already dropped off my trailer. When I got there a very nice young man asked my name and when I told him he indicated someone earlier had dropped off a similar trailer and he was so busy selling lotto tickets or cigarettes or beer that he didn’t have time to look closely at their name and he thought it was me. That could have created quite a problem. Hopefully it won’t.

CHARLEs F. le

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Le client n'a pas laissé de commentaire.

Thomas M. le

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This issue has been escalated to management/customer service. Please contact me at anytime at 845-453-9831 I would love to speak to someone regarding this location and equipment that is rented from this location Pictures of vehicle rental have been taken, uploaded to management. Thank you for your time and looking into this matter.

Madeline P. le

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Le client n'a pas laissé de commentaire.

Dan R. le

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Le client n'a pas laissé de commentaire.

Oliver P. le

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Le client n'a pas laissé de commentaire.

Gerardo S. le

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Le client n'a pas laissé de commentaire.

Nadine D. le

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Give discounts ??

Gerardo S. le

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Friendlier reception at this location. Truck was dirty.

MICHELE P. le

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Le client n'a pas laissé de commentaire.

Ron C. le

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Le client n'a pas laissé de commentaire.

Abigail B. le

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Too long of a wait time to rent and return.

Damein H. le

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I recieved a bigger vehicle than requested but overall the experience was good.

Doug H. le

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Le client n'a pas laissé de commentaire.

Anton D. le

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Friendly staff committed to an excellent cistomer service.

colin W. le

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they keep billing my son's account for use that did not occur and draining his bank account. they have been notified many many times, but keep on doing it. I have needed to contact an attorney to get this resolved. I would not recommend this location to anyone.

John L. le

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Terrible experience.

joshua A. le

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Le client n'a pas laissé de commentaire.

alex P. le

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Le client n'a pas laissé de commentaire.