The app and website malfunctioned over and over. It took 30 min each to check in and out. I kept having to do things over and over. The person at the station couldn't help because he experienced the same problems and was busy doing inspection stickers. Terrible experience. Location and cleanliness was on point, but for less headache , anyone should just drive a few blocks down to the actual uhaul to get checked in/out by a person .Matthew S.
Customer Reviews for US Gas
(U-Haul Neighborhood Dealer)
Pour nous contacter
Stoughton, MA 02072
Services dans cet établissement :
- Mon–SatDe 8 h am à 2 h pm
- Inspection gratuite du remorquage
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Sherry and Jerry are the bestLawrence S.
Le client n'a pas laissé de commentaire.Paul P.
Le client n'a pas laissé de commentaire.Lawrence J.
No frills. Just dropped keys in the box and left the van in the lot.james H.
The truck was there and ready when I showed up, so Uhaul did its part and that's all i could ask for. Good outcome.Christopher K.
U-Haul app could not accept the odometer picture, need to have an alternative way to return vehicle when app is not working.Luis M.
Customer service was great and very helpful.MELISSA P.
The service are was great but the uhaul experience was horrible, I had to call customer service. I will not use uhaul for future short usage. I will use home depot truck .Antonio P.
Many pieces of broken glass in the back of the truck. Dirty floor in the cab and the back of the truck.DANIEL H.
My appointment and scheduled uhaul pick up fell through and I had to drive 44 extra miles just to get this one from Stoughton terrible customer support at the Hanover location which is where I reserved weeks prior my ubaul that never came and I got charged for the 44 extra milesRobert F.
Le client n'a pas laissé de commentaire.Thomas E.
Please make your sign up process easierMAIRA J.
Le client n'a pas laissé de commentaire.Onithe D C.
I was almost charged for 2 days rental instead of 1. I rented it for 6hrs. Picked up at 9:22, brought back at 3:15. It was originally rented for 9-3. I can't believe that I paid for a whole day, 24hrs, only used it for 6, but was almost charged for 2 days if I didn't dispute it.Anna L.
Le client n'a pas laissé de commentaire.Aari E.