I was in and out within 5 minutes. Everybody hates moving, but the guy who helped me was amazing. Please don't hesitate to rent from this location. New and clean.
Andrea H.
Customer Reviews for US Self Storage LLC
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Rep was friendly and helpful. Love uhaul and was a pleasant experience. Merci.
Kimberly S.Returning the vehicle was a pain in the ass. I had to redo the mobile return 3 times before it went through. The website is terrible. I didn't even receive a confirmation email or text message saying I returned the truck. I took a video of me returning the key to the box so I am not outrageously charged for website error.
Mollie L.They were professional and prompt. The drop off was quick and smooth.
Steve L.Rien
Waneta O.Needs better internet service for online services. It took us at least 20 minutes longer than normal.
Jeff N.No Comment needed.
BRUCE P.I wish the cost of a rental was not as expensive!
MADISON V.Convenient location!
Jeanne M.The whole online process was a disaster. The requirement to call and confirm with an alternate POC is ridiculous. I never received to code to the lock box because Customer Service was having issues with AT&T customers. I understand technical issues but this was time consuming and very frustrating. I had to go in and take care of my reservation completely negating the No Contact Pickup. Thankfully the rep inside the build was very helpful and he took care of whatever the glitch was and got me on my way. The entire online process was a waste of time and made it so much more time consuming.
Debbie W.Chris was so fun and professional and helpful.
Holly F.The gentleman was patient with us and kind.
Jhanique B.It was a little out of the way and not easily identifiable. Could use more signage. Maybe U-Haul rental return sign near the street.
Sarah J.